Canon FAX-TT250 User Manual Download | Manualshive

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53

8

SOLU

TIONS

TO COMMON PROBLEMS

Copying problems

❏

The fax does not make a copy.

The ink film may need to be replaced.

• Determine if the problem is with the ink film and replace if necessary (see p. 48).

The document may not have been loaded correctly into the document feeder.

• Remove the document, stack it if necessary, and load it into the document feeder correctly (see p. 13).
• Make sure the operation panel is closed.

The ink film may not be installed properly.

• Make sure the ink film is installed properly (see p. 9).

❏

<MEMORY FULL> appears on the LCD when making multiple copies.

The fax’s memory is full.

• Print or delete any documents stored in memory (see p. 56) to free up space in the fax’s memory, then start again.
• If you have any page fed out without being copied, simply try copying those pages again.
• Change the scanning resolution and try copying again.

The document you are copying may have too many graphics.

• If multiple pages are being copied, separate the pages into smaller stacks. If not, make the desired number of copies one at a time

as needed.

Telephone problems

❏

You cannot dial.

The telephone line may not be connected properly.

• Make sure all line connections are secure (see p. 7).

The power cord may not be plugged in securely.

• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 8).

If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on.

The fax may not be set for the type of telephone line in use (pulse/tone).

• Make sure the fax is set for the correct telephone line type (see p. 14).

❏

The handset, telephone, or extension phone disconnects while you are
talking.

The power cord may not be plugged in securely.

• Check that the power cord is plugged securely into the fax and into the wall outlet (see p. 8).

If the fax is plugged into a power strip, make sure the power strip is plugged in and turned on.

❏

There is interference on the line.

A mobile phone or cordless phone may be in use near the fax.

• Make sure that mobile phones and cordless phones are not used near the fax.

For additional troubleshooting, see Print quality problems, p. 54.

Thalia.book Page 53 Tuesday, September 28, 2004 10:13 AM

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Summary of Contents for FAX-TT250

Page 1: ...USER S GUIDE USER S GUIDE Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference FAX TT250 FAX TT250 ...

Page 2: ...number and name 20 Setting the summer time 20 Registering one touch speed dialling numbers and names 22 Registering coded speed dialling numbers and names 23 3 DOCUMENTS AND PAPER Preparing documents 24 Types of documents you can scan 24 Problem documents 24 Paper requirements 25 Printable area 25 Paper guidelines 26 4 MAKING COPIES Copying documents 27 5 SENDING DOCUMENTS Preparing to send a docu...

Page 3: ...ive documents 39 Cancelling receiving 39 7 SETTINGS AND ACTIVITY REPORTS Selecting a menu 40 Activity reports 44 How to print a report 44 8 SOLUTIONS TO COMMON PROBLEMS Clearing jams 45 Removing a jammed document from the machine 45 Removing jammed printing paper from the machine 46 Periodic cleaning 47 Cleaning the exterior of the fax 47 Cleaning the interior of the fax 47 Replacing the ink film ...

Page 4: ... registered trademarks trademarks or service marks of their respective owners This equipment conforms with the essential requirements of EC Directive 1999 5 EC We declare that this product conforms with the EMC requirements of EC Directive 1999 5 EC at nominal mains input 230V 50Hz although the rated input of the product is 200V 240V 50 60Hz If you move to another EU country and are experiencing t...

Page 5: ...t of your fax and its functions see p xx Indicates a page number that you can refer to for more information on the topic of the previous sentence or paragraph default A setting that remains in effect unless you change it document The original sheet s of paper you send receive or copy with your fax menu A list of settings from which you select an item to set up or change A menu has a title which ap...

Page 6: ...n Make sure you have the following items You should also have the followings Power cord Telephone line cord Documentation Warranty One touch sheet Destination label If any of these items are damaged or missing contact your local authorised Canon dealer or the Canon help line immediately These items are only included in some countries Removing the shipping materials 1 Remove the protective piece s ...

Page 7: ... wall 2 Connect the handset to the jack and place it in its cradle 3 Connect an extension phone or an answering machine to the jack Be sure to select the correct receive mode see Chapter 6 You cannot use the extension phone while the fax is using the phone line Due to the range of specifications Canon cannot guarantee that all answering machines will be compatible with your fax Handset Telephone l...

Page 8: ...C power outlet There is no power switch on the fax The power is on as long as the fax is plugged in 1 Press Start Copy after the display shows DISPLAY LANGUAGE 2 Use or to select the preferred language for the LCD display and reports then press Start Copy Wait a second for COUNTRY SELECT to appear then press Start Copy 3 Use or to select the country where you are using the fax then press Start Cop...

Page 9: ...idge and attach it to the ink film holders 2 holders We recommend you do this on a flat stable surface such as a table 3 Rotate the blue gear on the holder and front roller of right side to arrow direction to take up any slack in the ink film If a label is visible on the ink film turn the blue gear on the holder until the label is no longer visible Open lever Tab Rear Roller Front Roller Slots Not...

Page 10: ...he ink film is not installed properly In that case open the operation panel again and follow steps 4 and 5 again We recommend that you only use ink film recommended by Canon Using other types of ink films may cause a decrease in printing quality or break your fax machine When the ink film is empty FILM HAS RUN OUT may appear on the LCD display indicating the need to replace the ink film The ink fi...

Page 11: ...e loading paper 1 Attach the multi purpose tray as illustrated above 2 Completely insert the multi purpose tray Push the tray towards the back of the machine until it clicks into place Do not place the machine including the multi purpose tray in contact with the wall or other objects Multi purpose tray ...

Page 12: ...at one time you will need to reload the paper from Step 1 If you still can not solve the problem load and print pages one by one When adding the paper remove the remaining paper in the multi purpose tray combine the paper into one stack then tap the edge of the stack on a flat surface to even the stack and reload the paper Do not add the paper when printing It may cause a paper jam Straighten any ...

Page 13: ...nt guides Please make sure to adjust the document guides the width of the document For a multi page document the pages are fed one by one from the top of the stack Wait until all pages of your document have been scanned before starting a new job If you want to send a document with more than 10 5 legal size pages divide the document into 10 or less pages and send each section in a separate transmis...

Page 14: ...ax is connected to a PBX or other telephone switching system you can register the access type and outside access line number under the R button see below Once you have registered them you simply need to press R before dialling a fax or telephone number Registering the access type and the outside line access number See pp 16 17 for the buttons on the operation panel 1 Press Function then press Star...

Page 15: ...en press Start Copy You can select PREFIX or HOOKING If you selected HOOKING proceed to step 6 5 If you chose PREFIX in step 4 Enter the outside line access number up to 19 digits using the numeric buttons and then press Redial Pause then press Start Copy 6 Press Stop Registration ends and the fax returns to standby mode HOOKING ...

Page 16: ... fax may differ from the illustration below R Function Send Options Clear Space Polling Receive Mode Resolution Report 04 R Function 1 Send Options 03 02 01 05 Clear Space Polling Receive Mode Resolution Report 4 GHI 7 PQRS 2 ABC 5 JKL 8 TUV 0 3 DEF 6 MNO 9 WXYZ Handset Multi purpose tray Document feeder see p 17 Operation panel LCD Numeric buttons see p 17 Space button see p 18 Clear button see p...

Page 17: ... ì î 4 J K L j k l 5 MN OÑ Ø Ö ÓÒ ÕÔ m n oñ ø öó òõ ô 6 P Q R S Þ p q r s þ 7 TU V Ü Ú Ù Û tu v ü ú ùû 8 W X Y Z Ý w x y z ý 9 0 _ Redial Pause button see pp 30 31 Coded Dial button see p 30 Hook button see p 29 Start Copy button Stop button Scroll Cursor buttons see pp 18 40 1 2 ABC 3 DEF 4 GHI 5 JKL 6 MNO 7 PQRS 8 TUV 9 WXYZ 0 Uppercase letter mode A Lowercaseletter mode a Number mode 1 ...

Page 18: ...ther letters using the numeric buttons If the next letter you want to enter is under the same numeric button you pressed in step 2 press to move the cursor to the right Then press that same numeric button repeatedly until the letter you want appears To enter a space press Space 1 Press repeatedly until the symbol you want appears 2 If you want to enter another symbol press to move the cursor to th...

Page 19: ...rty s name Setting the date and time The date and time appear on the LCD as well as on the documents you send 1 Press Function then press Start Copy three times 2 Use the numeric buttons to enter the date and time using the day month year format DD MM YYYY then press Start Copy Set the time using the 24 hour clock system Precede single digits with a zero Example 3 00 p m 15 00 To change the date f...

Page 20: ...our number easier to read To enter a plus sign press 4 Enter your name up to 16 letters using the numeric buttons see pp 17 18 then press Start Copy 5 Press Stop Registration ends and the fax returns to standby mode 1 Press Function then press Start Copy 2 Use or to select SYSTEM SETTINGS then press Start Copy 3 Use or to select SUMMER TIME then press Start Copy 4 Use or to select ON or OFF then p...

Page 21: ... Start Copy 11 Use or to select TIME then press Start Copy 12 Use the numeric buttons to enter the time at which the summer time compensation is made then press Start Copy 13 Press Function 14 Use or to select END DATE TIME then press Start Copy twice 15 Set the month week the day of the week and time when the summer time ends as in steps 6 to 12 16 Press Stop Setting ends and the fax returns to s...

Page 22: ...hen press Start Copy twice 3 Use or to select the number of the one touch speed dialling button 01 05 under which you want to register the number If a number is already registered under this one touch speed dialling button the number is displayed on the LCD 4 Enter the party s number up to 50 digits using the numeric buttons then press Start Copy to register the number 5 Enter the party s name up ...

Page 23: ... Start Copy after you perform steps 1 to 4 above 1 Press Function 2 Use or to select TEL REGISTRATION then press Start Copy 3 Use or to select CODED SPEED DIAL then press Start Copy 4 Use or to select the two digit code 01 30 under which you want to register the number If a number is already registered under this coded speed dialling code the number is displayed on the LCD 5 Enter the party s numb...

Page 24: ...in the document feeder do not attempt to load the following types of document into the fax Wrinkled or creased paper Torn paper Coated paper or glossy paper Thick paper Curled or rolled paper Carbon paper or carbon backed paper Onion skin or thin paper Envelopes Remove all staples paper clips etc before loading the document into the document feeder Make sure any glue ink or correction fluid on the...

Page 25: ... or damaged edges Look at the label on the package to see if the paper has a preferred side for printing Printable area The shaded area below shows the printable area of A4 size paper Be sure to print within this area Be sure to test paper before purchasing large quantities For details on loading paper in the multi purpose tray see p 12 A4 210 mm Approx 4 mm FEED DIRECTION Approx 4 mm Approx 3 mm ...

Page 26: ...sheet paper only not paper that comes on a roll Use only paper that has a thickness of between 0 09 and 0 13 mm Let the paper run out before refilling the multi purpose tray Avoid mixing new stock with paper already loaded Do not leave paper stacked in the multi purpose tray for long periods of time since it may bend or curl and cause problems Certain environmental conditions such as extreme tempe...

Page 27: ...eeder see p 13 2 Press Resolution You can select STANDARD FINE PHOTO or SUPERFINE When PHOTO is selected it is printed with SUPERFINE resolution SUPERFINE is effective only when copying 3 Press Start Copy To stop copying anytime press Stop You may then need to press Start Copy for a few seconds then the fax will feed out the document See Removing a jammed document from the machine p 45 ...

Page 28: ...ur document is The higher the resolution the higher the output quality but the slower the scanning speed 1 Load the document face down into the document feeder see p 13 2 Press Resolution to select the resolution You can select STANDARD FINE PHOTO or SUPERFINE After about 5 seconds the fax returns to standby mode The documents are transmitted with the FINE resolution when SUPERFINE is selected SUP...

Page 29: ...eder see p 13 2 Dial the receiving party s fax number then press Start Copy The fax begins sending 1 Load the document face down into the document feeder see p 13 2 Press Function then press Send Options 3 Use or to select MEMORY TX then press Start Copy 4 Dial the receiving party s fax number then press Start Copy The fax scans the document into memory and begins sending 1 Load the document face ...

Page 30: ... depending on the telephone system To enter a pause press Redial Pause The length of this pause can be adjusted See MID PAUSE SET p 41 A pause at the end of a number is fixed at 10 seconds 1 Press Stop The fax will feed out the document 1 Load the document face down into the document feeder see p 13 2 Press the one touch speed dialling button under which the number you wish to fax is registered or...

Page 31: ...ts fail because of a busy signal Cancelling automatic redialling Setting the options for automatic redialling You can set the following options for automatic redialling Whether or not the fax redials automatically The number of times the fax attempts to redial The time interval between redialling attempts 1 Press Stop If you want to cancel a memory sending transmission while the fax is waiting to ...

Page 32: ... press Send Options 3 Use or to select DELAYED TX then press Start Copy 4 Enter the desired sending time using the numeric buttons then press Start Copy Set the time using the 24 hour clock system Precede single digits with a zero Example 3 00 p m 15 00 Press Clear if you need to re enter the time 5 Enter the receiving party s fax number then press Start Copy The fax scans the document into memory...

Page 33: ...rocedure in this guide Cancelling delayed sending 1 Press Function 2 Use or to select MEMORY REFERENCE then press Start Copy 3 Use or to select DELETE DOCUMENT then press Start Copy 4 Use or to select the transaction number TX RX NO of the document you want to delete then press Start Copy If the LCD does not change after you press or this means only one transaction is stored in memory 5 Press to d...

Page 34: ...mply press the one touch speed dialling button or press Coded Dial followed by the two digit code You must press each button within 10 seconds of the preceding one The fax begins the operation approximately 10 seconds after you press the last button 1 Load the document face down into the document feeder see p 13 2 Dial the receiving party s fax numbers as you need then press Start Copy The fax rea...

Page 35: ...ction number TX RX NO of the document you want to delete then press Start Copy The fax asks you to confirm that you want to delete the document If the LCD does not change after you press or this means only one transaction is stored in memory 5 Press to delete the document If you want to keep the document in memory press 6 To continue deleting other documents in memory repeat the procedure from ste...

Page 36: ... the INCOMING RING setting p 42 FAX TEL AUTO SW Fax Tel mode Fax Tel Automatically switches between fax and voice calls Receives documents automatically and rings for voice calls p 42 MANUAL MODE Tel Rings for every call regardless of whether the call is a fax call or a voice call For a fax call you have to pick up the handset of the extension phone and then the fax begins receiving the document a...

Page 37: ...e Mode then press Stop to return to standby mode Every time you press Receive Mode the mode changes cyclically 1 Press Function then press Start Copy 2 Use or to select RX SETTINGS then press Start Copy 3 Use or to select FAX TEL AUTO SW then press Start Copy twice 4 Use the numeric buttons to enter the time the fax waits before ringing when it receives a call then press Start Copy twice 5 Use the...

Page 38: ... up the handset 3 If you hear a person s voice Start your conversation If the caller wants to send a document after talking to you ask them to press the start button on their fax machine When you hear a slow beep press Start Copy on the fax to begin receiving the document Hang up the handset The fax begins receiving the document If you hear a slow beep tone Someone is trying to send you a document...

Page 39: ...polls the other fax machine the document is sent automatically The fax can poll any fax machine that supports polling Cancelling receiving 1 Use or to change the volume VOL 0 to 3 You can set the fax not to store documents in memory if a problem occurs during reception Before attempting to poll a fax machine make sure that the other fax machine supports polling If the other party is using a Canon ...

Page 40: ...urn to a previous level press Function 5 Press Stop Setting ends and the fax returns to standby mode If at any stage you want to return to standby mode press Stop If you pause for more than 60 seconds while accessing a menu the fax will automatically return to standby mode Name Description Settings DATE TIME Set the date and time 24 hour clock using the numeric buttons UNIT TELEPHONE Enter your fa...

Page 41: ...s line type for the PBX If you select PREFIX you can enter an outside line number of up to 19 digits PREFIX HOOKING Name Description Settings ACTIVITY REPORT Set the function of the activity management report TX RX SEPARATE Divide the activity management report into sending and receiving transactions ON OFF Name Description Settings ECM TX Enable disable error correction during transmission ON OFF...

Page 42: ...o ring when it receives a call ON OFF RING COUNT Set the number of incoming rings before the fax answers 1 to 99 times MAN AUTO SWITCH Determine if the fax switches to document receive mode after the fax rings for a specified time when the fax is in the manual receive mode ON OFF RING TIME Set the amount of time the fax will ring before switching to document receive mode 1 to 99 seconds EASY RX En...

Page 43: ...CZECH SLOVENIA RUSSIA POLAND SUMMER TIME Enable disable the summer time system ON OFF BEGIN DATE TIME Set the beginning of the summer time period MONTH Set the beginning end month JANUARY FEBRUARY MARCH APRIL MAY JUNE JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DECEMBER WEEK Set the beginning end week FIRST WEEK SECOND WEEK THIRD WEEK FOURTH WEEK LAST WEEK DAY Set the beginning end day of the week MOND...

Page 44: ...print then press Start Copy You can select USER DATA LIST ACTIVITY REPORT 1 TOUCH LIST or CODED DIAL LIST User s data list Lists the current settings of the fax and the registered sender information Activity report Summarises the information for the sending and receiving activities of your fax last 40 transactions Transactions in an activity report are listed chronologically One touch speed dialli...

Page 45: ...tly until it locks into position 3 Lift the green release levers on both sides 4 Remove the jammed document Pull out the document either forward or backward 5 Put the release levers back into position 6 Take out any slack in the film 7 Close the operation panel gently until it clicks into place The LCD display may show SET INK FILM if the ink film has any slack In that case open the operation pane...

Page 46: ...until it locks into position 3 Pull the paper out 4 Take up any slack in the film 5 Close the operation panel gently until it clicks into place The LCD display may show SET INK FILM if the ink film has any slack In that case open the operation panel again and follow steps 4 to 5 again Be careful not to tear the document or printing paper when removing it Paper may tear if pulled too hard If the pa...

Page 47: ...recording head may be dirty by the ink film Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the interior of the fax 1 Disconnect the power cord from the fax 2 Wipe the exterior of the fax with a clean soft lint free cloth moistened with water or diluted dishwashing detergent solution 3 When you are finished reconnect the power cord When cleaning i...

Page 48: ...power cord 7 DATE TIME appears in the LCD display Follow the steps in Setting the date and time on p 8 Do not wipe the recording head with a moistened cloth Be sure to use a soft cloth to avoid scratching the scanning area If the part has scratches lines will be printed on the document surface 1 Lift the operation panel gently until it locks into position 2 Remove the used ink film cartridge and h...

Page 49: ... 35 We recommend that you only use ink film recommended by Canon Using other types of ink films may cause a decrease in printing quality or damage your fax machine About used ink film All of the information that was printed out is on the ink film If you do not want other people to be able to see this information we recommend that you cut the ink film before disposal Please dispose of the used ink ...

Page 50: ...used ink film except to replace it with a new one The fax may have overheated Unplug the fax and let it cool for several minutes Then plug it back in and try sending again The fax may not be set for the type of telephone line in use pulse tone Make sure the fax is set for the correct telephone line type see p 14 The document may not have been loaded correctly into the document feeder Remove the do...

Page 51: ...occurred during reception Check the LCD for an error message see p 55 Print an activity report and check for an error see p 44 The multi purpose tray may be empty Make sure paper is loaded in the multi purpose tray see p 12 The telephone line may not be connected properly Make sure all line connections are secure see p 7 The fax does not switch automatically between telephone and fax reception The...

Page 52: ...ay be set Make sure the document is not set Fax images print blotched or uneven The telephone lines may be in poor condition or you may have a bad connection Error Correction Mode ECM sending receiving should eliminate such problems However if the telephone lines are in poor condition you may have to try again The sending fax machine may not be functioning properly The sending fax machine usually ...

Page 53: ...e pages into smaller stacks If not make the desired number of copies one at a time as needed Telephone problems You cannot dial The telephone line may not be connected properly Make sure all line connections are secure see p 7 The power cord may not be plugged in securely Check that the power cord is plugged securely into the fax and into the wall outlet see p 8 If the fax is plugged into a power ...

Page 54: ... quality is not as clear as you would like it to be try turning the paper over and printing on the other side General problems The fax has no power The power cord may not be plugged in securely Check that the power cord is plugged securely into the fax and into the wall outlet see p 8 If the fax is plugged into a power strip make sure the power strip is plugged in and turned on The power cord may ...

Page 55: ...er party and ask them to send or receive the document using a G3 machine The touch tone rotary pulse setting on your fax is incorrect Set your fax to the setting that matches your telephone line see p 14 The receiving fax machine did not answer within 55 seconds after all automatic redialling attempts Contact the receiving party and have them check their fax machine You can try to send the documen...

Page 56: ... fax s memory is full because you tried to send a very long or detailed document Cancel delayed sending see p 33 or delete any documents stored in memory see p 35 If multiple pages are loaded separate the pages into smaller stacks If not try sending the document by direct sending see p 29 NO DATA The one touch speed dialling button or coded speed dialling code you entered has not been registered R...

Page 57: ...ted and redial data in the extension phone memory may be lost During a power failure The following restrictions apply to the function of the fax during a power failure or while the power is turned off You cannot use the fax to make telephone calls Also if your fax is connected to a telephone you may not be able to make telephone calls You cannot send receive or copy documents You can receive voice...

Page 58: ...4 lines mm Recording method Thermal transfer printing Paper tray capacity Maximum 50 sheets 75 g m2 Paper type Plain cut sheet paper A4 Paper weight 64 g m2 to 90 g m2 Paper thickness 0 09 mm to 0 13 mm Image memory About 40 A4 size pages standard resolution Auto dial functions One touch speed dialling Registration for 5 numbers Coded speed dialling Registration for 30 numbers Ink film Canon Ink F...

Page 59: ...CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Via Milano 8 20097 San Donato Milanese MI Italy CANON LATIN AMERICA INC 703 Waterford Way Suite400 Miami Florida 33126 U S A CANON AUSTRALIA PTY LTD 1 Thomas Holt Drive North Ryde Sydney N S W 2113 Australia CANON SINGAPORE PTE LTD 1 Harbour Front Avenue 04 01 Keppel Bay Tower Singapore 098632 CANON HONGKONG C...

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