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Canon FAX-L280, Software User'S Manual

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Canon FAX-L280 Software User'S Manual Download Page 44

Chapter 4

Frequently Asked Questions   4-1

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Chapter 4

4

Frequently Asked Questions

Contents of this chapter:

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Printer Cannot Be Initialized. ................................................................4-2

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Installation Is Displaying Unexpected Behavior. ...............................4-2

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Documents Are Not Printing Correctly. ..............................................4-4

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Paper Is Not Loading Correctly. ...........................................................4-6

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The Print Quality Is Not Satisfactory. ..................................................4-7

Summary of Contents for FAX-L280

Page 1: ...Canon FAX L280 Canon FAX L280 Printer Driver for Windows Software User s Guide ...

Page 2: ...thout the prior written consent of Canon Inc Trademark Acknowledgments Canon is a registered trademark of Canon Inc Microsoft and Windows are registered trademarks of Microsoft Corporation Pentium is a registered trademark of Intel Corporation All other trademarks identified herein are the property of their respective owners ...

Page 3: ... the Port Connection 2 10 Changing the Port Connection Parallel and USB 2 10 Changing the Port Connection USB to USB 2 11 Chapter 3 Printing 3 1 Printing a Document 3 2 Defining Print Settings an Overview 3 2 Viewing a Summary of Print Settings 3 5 Defining Page Settings 3 6 Defining a Custom Paper Size 3 7 Defining a Print Overlay 3 13 Defining Quality Print Settings 3 15 Conserving Toner When Pr...

Page 4: ... Documents Are Not Printing Correctly 4 4 Paper Is Not Loading Correctly 4 6 The Print Quality Is Not Satisfactory 4 7 Appendix A Sharing Your Printer Cross Platform in Windows NT 2000 A 1 Sharing Your Printer in Windows NT A 1 Sharing Your Printer in Windows 2000 A 2 Appendix B Installing from a Local or Network Drive B 1 Installing the Software B 1 Glossary G 1 Index I 1 ...

Page 5: ... on your purchase of the Canon FAX L280 also referred to in this guide as the printer and its accompanying printer driver software Contents of this chapter Printer Driver an Overview 1 2 System Requirements 1 2 About This Guide 1 4 Conventions Used in This Guide 1 4 Other User Assistance 1 5 ...

Page 6: ...int your company logo on each page Multiple pages up to nine printed on one sheet of paper User defined print profiles for storing and using print preferences System Requirements 1 To successfully install and operate your printer and printer driver your system must meet the following minimum requirements Windows Operating System Microsoft Windows 95 Windows 98 Windows Me Windows NT 4 0 or Windows ...

Page 7: ... 98 Me and Windows 2000 only A USB cable 5 meters 16 4 feet in length or shorter For help in purchasing the correct cable consult your dealer or retailer The printer driver for Windows 98 Me and Windows 2000 supports both parallel and USB ports If you upgraded your system to Windows 98 Me or Windows 2000 from Windows 95 or Windows NT the USB port on your computer may not operate successfully Succe...

Page 8: ...or a Windows 2000 system for instructions specified for Windows NT and or Windows 2000 Conventions Used in This Guide 1 The following types of formatting identify specific types of information provided in this guide Italicized text Used to stress the importance of a word or phrase or to refer to the title of another guide For example You cannot access the dialog box or the Microsoft Windows User s...

Page 9: ... In the dialog box click Image Type to set Other User Assistance 1 In addition to this guide the following information and instructions are available Printer Driver Online Help The online help includes context sensitive help about a window or dialog box and step by step instructions for performing tasks Canon FAX L280 200 User s Guide This guide offers detailed information on how to set up and ope...

Page 10: ...ion a Checklist 2 2 Installing the Software 2 4 Setting the Default Printer 2 7 Sharing the Printer Installation 2 7 Setting Up Your Printer for Sharing 2 8 Installing the Printer Driver on a Client System 2 9 Removing the Printer Driver 2 9 Changing the Port Connection 2 10 Changing the Port Connection Parallel and USB 2 10 Changing the Port Connection USB to USB 2 11 ...

Page 11: ...n connect to the parallel port or USB port When you connect to the USB port on your printer the parallel port is disabled and is not available while the USB port is being used You can later change your mind and connect to the other port For instructions see the Changing the Port Connection section in this chapter If using parallel port Connect If you are planning on using the parallel port on your...

Page 12: ...ng the Software section to install the software with the installation disk Turn on computer Start Windows If you have not already done so turn on your computer and start Windows Close applications If any Windows applications including any virus checkers are open close the applications With the applications closed you ensure that the software installs properly Cancel new hardware detection As a rem...

Page 13: ...you have prepared your system as described in the Before You Begin the Installation a Checklist section In particular and as a reminder make sure you Connect the printer cable if you are using a parallel port Do not connect the printer cable if you are using a USB port If the software has been placed on a local or network drive you can install the software on your system from that drive rather tha...

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Page 15: ... 98 Me Wait for the system to complete the installation of the printer driver For Windows 2000 See Step 6 6 For Windows 2000 only with a USB port connection When the Found New Hardware Wizard appears during the setup and prompts you for additional information specify how and where the wizard should locate the driver files Search for a suitable driver for the printer Do not display a list of driver...

Page 16: ... 4 On the File menu click Set As Default Windows 95 98 Me NT or Set as Default Printer Windows 2000 Sharing the Printer Installation 2 You may be using your computer and the printer connected to your computer in an environment where multiple computers are connected by a network In this case you can share the use of your printer with the other computers on the network If you choose to share the use...

Page 17: ...aring 1 On the server system on the Windows taskbar click Start point to Settings and then click Printers 2 In the Printers window click the printer icon 3 On the File menu click Sharing If the Sharing command is not available you need to set up printer sharing in Windows For details see your Windows user documentation 4 In the Properties dialog box on the Sharing tab click Shared As 5 In the Shar...

Page 18: ...he appropriate client systems To install the printer driver on a client system 1 On the client system on the Windows taskbar click Start point to Settings and then click Printers 2 In the Printers window double click Add Printer 3 Follow the on screen instructions Install the printer driver as a network printer based on the name assigned to the shared printer You cannot install the printer driver ...

Page 19: ...e the port to which you originally connected either between the parallel port and USB port or from one USB port to another USB port Changing the Port Connection Parallel and USB 2 Previously you connected your printer cable to either the parallel port or the USB port Later you may want to change the type of port to which you are currently connected For example when you originally installed the sof...

Page 20: ... instructions see the Installing the Software section in this chapter Changing the Port Connection USB to USB 2 If you have multiple USB ports on your computer and you are connected to one of the USB ports you may now want to connect to the other USB port Or you may want to connect a hub to your USB port and then connect the printer to the hub To change the port you simply disconnect the printer c...

Page 21: ...7 Defining a Print Overlay 3 13 Defining Quality Print Settings 3 15 Conserving Toner When Printing 3 16 Adding a Print Profile 3 17 Using a Print Profile 3 18 Editing a Print Profile 3 19 Changing Information About a Print Profile 3 20 Adjusting the Display Order 3 20 Exporting a Print Profile 3 21 Importing a Print Profile 3 21 Deleting a Print Profile 3 22 Displaying Printer Driver Information ...

Page 22: ...ions summarize the general procedures for printing a document To print a document 1 With your document open click the command to print your document In most Windows applications the Print command is on the File menu or toolbar 2 In the Print dialog box make sure the printer is selected under Printer Windows 95 98 Me NT or Select Printer Windows 2000 3 Click the command to print your document usual...

Page 23: ...dures for changing printer settings based on your version of Windows For detailed information on specific print settings see the sections that immediately follow these instructions To define print settings Windows 95 98 Me NT 1 With your document open click the command to print your document In most Windows applications the Print command is on the File menu or toolbar 2 In the Print dialog box cli...

Page 24: ...ts To close the dialog box without accepting any changes click Cancel To define print settings Windows 2000 1 With your document open click the command to print your document In most Windows applications the Print command is on the File menu or toolbar 2 In the Print dialog box if the Page Setup and Quality tabs do not appear click Properties Otherwise skip to Step 3 3 On the Page Setup or Quality...

Page 25: ...the dialog box without accepting any changes or printing the document click Cancel The General tab provides standard Windows settings for your printer driver For details about these settings see your Windows user documentation Viewing a Summary of Print Settings 3 As you work with the individual print settings on the different tabs you can view a summary of the current settings at any time To view...

Page 26: ... here is the page size you specified when you created your document in the Windows application If you want to define a custom size see the Defining a Custom Paper Size section in this chapter for details Output Size Click Match Page Size to specify that the print size should be maintained based on the specified page size If you click another output size the content of the document is automatically...

Page 27: ...int only one document page per sheet of paper click to reduce or enlarge the contents of the document when printed Then type or click the percentage of reduction or enlargement Defining a Custom Paper Size 3 When selecting the page or output size you can choose a custom form size The software is initially installed with the following custom sized form names Form 1 Form 2 Form 3 You redefine these ...

Page 28: ...In the Paper Size boxes type or click the width and height of the custom size You must set the height greater than the width 6 To save the custom size click OK To return the settings to their default values click Restore Defaults To cancel the changed settings click Cancel Your custom sized paper is now available in the Page Size and Output Size boxes on the Page Setup tab Defining a Custom Paper ...

Page 29: ...r area margins The margins must be set as follows if you set the custom sized width less than 21 20 cm 8 35 inches Top margin 0 20 cm 0 08 inch Bottom margin 0 60 cm 0 24 inch Left margin 0 20 cm 0 08 inch Right margin 0 20 cm 0 08 inch If you set the custom sized width greater than 21 20 cm 8 35 inches you must calculate the left and right printer area margins as follows width minus 20 80 cm 8 19...

Page 30: ...em 1 On the Windows desktop click Start point to Settings and then click Printers 2 In the Printers window on the File menu click Server Properties 3 In the Print Server Properties dialog box on the Forms tab click Create A New Form 4 In the Form Description For box type a name or description for your custom sized form 5 Click the unit of measure by which you want to define the dimensions of your ...

Page 31: ...lose the dialog box To assign the custom form in your printer driver 1 In the Printers window right click the printer icon 2 On the displayed menu click Properties 3 In the Printer Properties dialog box click the Select Forms tab 4 In the Selected Forms list click the form name that you want to replace with your custom sized form 5 Click Change Forms ...

Page 32: ...Chapter 3 6 In the Change Forms dialog box in the Available Forms list click the custom sized form to want to assign You can click the preferred unit of measure for reviewing the size of the selected form 7 Click OK ...

Page 33: ...mage in the foreground or background For example you may want to print your company s logo on letters Once you select the image you want to use you can set the placement position and size of the overlay As you define the settings a graphic illustration provides a preview of the overlay image The overlay image file must be available in Windows bitmap BMP or metafile WMF format To define a print ove...

Page 34: ...verlay Placement click whether you want the image in the foreground or background of your printed document 4 Click the unit of measure by which you want to define the position and size of the overlay image 5 In the Position boxes type or click the desired position of your background image from the left and top edges of the paper 6 In the Size boxes type or click the height and width of the overlay...

Page 35: ...ot automatically reflect the changes 8 To save your overlay settings click OK To return the position and size settings to their original values click Restore Defaults To cancel your changed settings click Cancel Defining Quality Print Settings 3 Quality print settings determine the following print results as defined on the Quality tab ...

Page 36: ...ype or click the percentage to increase or decrease the level of brightness of your image The lower the brightness the darker the image Contrast Move the slider or type or click the percentage to increase or decrease the level of difference between the darker and lighter parts of your image The lower the contrast the smaller the difference between the darker and lighter parts of the image Conservi...

Page 37: ... 3 After you define the settings on the Page Setup and Quality tabs you can save the settings as a print profile for future use For example one print profile may be appropriate when printing a Word document and another when printing a Photoshop graphic To quickly set options for printing your next document you can select your saved print profile To add a print profile 1 On the Page Setup and Quali...

Page 38: ...le 5 To review the print settings that will be saved as a print profile click View Settings 6 To save the profile click OK To cancel your settings click Cancel Using a Print Profile 3 Once you have added print profiles you can use any particular profile when printing a document To use a print profile On the Page Setup or Quality tab click the desired print profile in the Profile box The settings s...

Page 39: ...lowing Change information about a print profile name icon or comments Adjust the display order of the existing profiles Export a print profile to a file Import a print profile from a file Delete a print profile To edit a print profile On the Page Setup or Quality tab click Edit For further instructions see the corresponding sections that follow ...

Page 40: ...anges for the name icon and comments 3 To save the profile click OK To cancel your settings click Cancel Adjusting the Display Order 3 The print profiles display on the Page Setup and Quality tabs in a particular order If the current order is not convenient for you you can adjust the display order To adjust the display order of the print profiles 1 In the Edit Profile dialog box in the Profile Lis...

Page 41: ... the print profile again To export a print profile as a file 1 In the Edit Profile dialog box in the Profile List box click the custom print profile that you want to export Then click Export 2 In the Save As dialog box type or click the path and file name 3 Click OK Importing a Print Profile 3 If you have a print profile that you exported to a file and then deleted you can import the file to use t...

Page 42: ...ou can delete it for example after exporting the print profile To delete a print profile 1 In the Edit Profile dialog box in the Profile List box click the print profile that you want to delete 2 Click Delete Displaying Printer Driver Information 3 You can display information about your printer driver such as the version and copyright To display printer driver information On the Quality tab click ...

Page 43: ...ies Windows 95 98 Me Document Defaults Windows NT or Printing Preferences Windows 2000 4 In the Properties dialog box Windows 95 98 Me Printer Default dialog box Windows NT or Printing Preferences dialog box Windows 2000 on the Page Setup and Quality tabs specify your changes and click OK The following tabs provide standard Windows settings for your printer driver General Details and Sharing tabs ...

Page 44: ...s Chapter 4 4Frequently Asked Questions Contents of this chapter Printer Cannot Be Initialized 4 2 Installation Is Displaying Unexpected Behavior 4 2 Documents Are Not Printing Correctly 4 4 Paper Is Not Loading Correctly 4 6 The Print Quality Is Not Satisfactory 4 7 ...

Page 45: ...y switch boxes zip drives tape backups docking stations or scanners from the port if necessary Check both ends of the printer cable to be sure that it is securely fastened Installation Is Displaying Unexpected Behavior 4 For Windows 98 with parallel port connection When restarting after installation is the system trying to install the printer driver again When you restart the computer after instal...

Page 46: ...listed as Canon FAX L280 or Unknown Device To remove the device Click Start point to Settings and then click Control Panel In the Control Panel window double click System On the Hardware tab click Device Manager Under Universal Serial Bus Controllers or Other Devices click the device and press the Delete key If you are unable to remove the device unplug the printer from the electrical outlet to tu...

Page 47: ...r printer cable from the port 4 Start the installation process again For instructions see Chapter 2 Installing the Printer Driver Documents Are Not Printing Correctly 4 Is the operation panel blank You might have a power problem Check that the power cord is plugged securely into the printer and that your electrical source is OK Is the printer warm to the touch The printer might have overheated and...

Page 48: ... other bi directional device such as a later model laser printer installed on your computer and you are attempting to use the same port on which you also have the printer connected Be sure that the printer is the only device configured to a particular port The printer operates properly only with a dedicated parallel port Is the document not printing If your document is not printing consider the fo...

Page 49: ...revious item If the test page does not print successfully remove the printer driver and then reinstall as described in Chapter 2 Are you unable to print to a shared printer If you are using a client system that is set up to use a shared printer yet you are unable to print to the shared printer check the following That the server system to which the printer is connected is turned on That the server...

Page 50: ...e sure paper is aligned correctly in the paper feeder Check that margins and paper size are set correctly in your printing application Also check that the scaling is set appropriately in the printer driver settings The scaling may be set to enlarge the document page to a size that is too large for the paper Is printing not clear Check the print resolution A higher resolution prints more clearly Do...

Page 51: ...al white streaks appear Vertical white streaks may appear when the error message REPLACE CARTRIDGE is displayed This situation indicates that the toner level is low or that the toner is unevenly distributed in the cartridge To resolve the situation open the printer cover and remove the toner cartridge Gently rock the cartridge from side to side five or six times to evenly distribute the toner insi...

Page 52: ...rocedures vary somewhat based on whether you are using Windows NT or Windows 2000 Sharing Your Printer in Windows NT 0 Follow these instructions if you are sharing your printer on a Windows NT server system with Windows 95 98 Me client systems For the setup procedure it is recommended that you have the printer driver installation disk available during the setup To set up the printer for sharing 1 ...

Page 53: ...sk1 Sharing Your Printer in Windows 2000 0 Follow these instructions if you are sharing your printer on a Windows 2000 server system with Windows 95 98 Me or Windows NT client systems During the setup have the printer driver installation disk available To set up the printer for sharing 1 On the server system on the Windows taskbar click Start 2 On the Start menu point to Settings Then click Printe...

Page 54: ...rt on your Intel Pentium system Windows 95 98 or Windows NT 4 0 When prompted to insert your Windows 2000 disk in your disk drive insert the printer driver installation disk instead When prompted for an inf file browse your printer driver installation disk for the following folder For setting up the Windows 95 98 Me driver Setup English WinBJ A Disk1 For setting up the Windows NT driver Setup Engl...

Page 55: ...oftware once you have prepared your system as described in the Before You Begin the Installation a Checklist section in Chapter 2 In particular and as a reminder make sure you Connect the printer cable if you are using a parallel port Do not connect the printer cable if you are using a USB port To install the software 1 On the Windows desktop click Start Then click Run 2 In the Run dialog box brow...

Page 56: ... ...

Page 57: ...dditional information specify how and where the wizard should locate the driver files Search for a suitable driver for the printer Do not display a list of drivers Specify a location When prompted browse to the mapped drive and folder where the printer driver software is located In the folder containing the printer driver software locate the following folder and click OK Setup English W2KDrv A Dis...

Page 58: ...B 4 Installing from a Local or Network Drive Appendix B If you want to remove the printer driver software from your system see the Removing the Printer Driver section in Chapter 2 ...

Page 59: ...ed B bi directional parallel interface port An interface connection that is capable of both sending and receiving information brightness The relative proportion of light and dark areas Decreasing brightness darkens the overall image Increasing brightness lightens the overall image C Centronics An interface standard for parallel data transmission contrast The degree of difference between the lighte...

Page 60: ...cters or text that have been generated by a computer graphics application program grayscale A color in black and white as a result of different intensities of black H halftone The process of converting a grayscale image to black dots and white unprinted dots that simulate the gray shades in the original image K kilobyte KB A unit of measure representing the binary number 1024 in thousand byte unit...

Page 61: ...e orientation respectively overlay Print data or an image such as a logo or title that is printed in the foreground or background of all the pages of a document P paper feed Movement of a sheet of paper into the printer paper path portrait orientation The vertical print orientation in which a document is printed across the narrower dimension of a rectangular sheet of paper This is the print mode t...

Page 62: ...r than higher resolutions Higher resolution provides smoother curves and angles as well as a better match to traditional typeface designs but prints more slowly S scaling Enlarging or reducing the printed image U USB Universal Serial Bus A connectivity specification for attaching peripherals to computers It eliminates the need to install cards into dedicated computer slots and reconfigure the syst...

Page 63: ... Windows NT A 1 sharing the printer with Windows NT 2000 overview A 1 custom paper size defining Win95 98 Me 3 7 defining WinNT 2000 3 8 setting 3 7 D default print settings defining 3 23 default printer driver setting 2 7 disk drive system requirement 1 3 E enlarging the print size setting manually 3 7 H halftoning setting 3 16 hard disk space system requirement 1 3 hub for USB changing from USB ...

Page 64: ...g the software 2 2 Point and Print installing a shared printer 2 7 port changing from one USB to another 2 11 changing to parallel or USB 2 10 changing overview 2 10 connecting as parallel when installing the software 2 2 connecting as USB when installing the software 2 3 parallel or USB when installing 2 2 portrait setting the print orientation 3 7 print a document in a Windows application 3 2 pr...

Page 65: ...ure 2 9 resolution setting 3 16 S save toner setting 3 16 service pack system requirement for Windows NT 4 0 1 2 share the printer cross platform in Windows 2000 A 2 cross platform in Windows NT A 1 cross platform in Windows NT 2000 overview A 1 setting up to share 2 8 setup overview 2 7 system requirements described 1 2 T toner saving 3 16 U USB port changing from one to another 2 11 changing to ...

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