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II. PAPER JAMS
If a paper jam occurred in the envelope feeder, perform the following actions.
<Possible causes>
1. The envelope guides are applying too much pressure to the envelopes.
Action:
Advise the user not to press the envelope guides to the envelopes too strongly.
2. Worn or deformed envelope feeder rollers
Action:
Replace any worn or deformed rollers.
3. Damaged gears
Action:
Check the gears and replace any damaged gears.
4. Defective pick-up motor
Action:
Using the printer driver tester, rotate the envelope feeder pick-up motor. Replace
the motor if it does not rotate.
5. Defective envelope feeder driver PCB
Action:
Replace the envelope feeder driver PCB.
4 - 4
CHAPTER 4
Summary of Contents for EF-9
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