Canon Color imageRUNNER LBP5360, User Manual, Page: 339 / 446

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leshooting
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Message List
Remedy 5 Change the setting for HALFTONES (See p. 6-38) in the QUALITY MENU
options in the SETUP menu, and then print again.
Remedy 6 Install an optional expansion RAM module, then print again. (See "Installing
RAM," on p. 9-15)
<41 CHK PAPER SZE>
Cause 1 The size of the paper loaded in the multi-purpose tray or paper cassette is
different from the setting for TRAY PAPER SIZE or CASSETTE(n) SIZE (n = 1,
2) specified from the computer or control panel.
Remedy Match the size specified in TRAY PAPER SIZE (See p. 6-22) or CASSETTE(n)
SIZE (n = 1, 2) (See p. 6-23) and the size of the loaded paper, and then press
the
(Online) key.
Cause 2 You are using UFR II Printer Driver, and you loaded custom paper of its long
edges 215.9 mm or less in portrait orientation and printed when TRAY PAPER
SIZE or CASSETTE(n) SIZE (n = 1, 2) was set to MIXED SIZES.
Remedy Load the paper in landscape orientation, then print again.
Cause 3 When UFR II Printer Driver was not used, custom size paper was loaded in
landscape orientation to print.
Remedy Load the paper in portrait orientation, then print again.
Cause 4 SPECIAL MODE J in the USER MAIN. options in the SETUP is set to OFF.
Remedy Set SPECIAL MODE J (See p. 6-52) to ON, then print again.
<52 RAST.MODE ERR> <Auto Error Skip>
Cause The printer received data in format that it does not support during printing in the
Raster mode.
Remedy 1 The printer continues printing by pressing the (Online) key. However, the
data may not be printed properly.
Remedy 2 Print again using a printer driver that supports image data formats.
<53 SEC.PRINT ERR> <Auto Error Skip>
Cause 1 Secured print data is sent from a printer driver that is not for LBP5360.
Remedy Press the (Online) key to cancel the job.