Canon 9491B003 Online Manual Download Page 452 | Manualshive

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Cannot Communicate with the Printer Using the Access Point Mode

Check1

Make sure that the printer is turned on.

Check2

Is

Change LAN

in

LAN settings

under

Device settings

set to

LAN inactive

,

Wireless LAN active

, or

Wired LAN active

?

Select

AP mode active

.

Check3

Is the printer selected to connect external communication devices (e.g.

computers, smartphones, or tablets)?

Select an access point name (SSID) specified for the printer as a destination for external communication
devices.

Check4

Enter a password if you specify it for the printer.

Check5

Make sure that external communication devices are not placed far away from

the printer.

Do not locate external communication devices too far away from the printer.

Check6

Make sure that there is no obstruction.

Wireless communication between different rooms or floors is generally poor. Adjust the location of the devices.

Check7

Make sure that there is no source of radio wave interference in your vicinity.

If a device (e.g. microwave oven) using the same frequency bandwidth as the wireless station is placed
nearby, the device may cause interference. Place the wireless station as far away from the interference source
as possible.

Check8

Are you trying to connect 6 devices or more?

You can connect up to 5 devices using the access point mode.

Cannot Communicate with the Printer over the Wired LAN

Check1

Make sure that the printer is turned on.

Check2

Make sure that the LAN cable is connected properly.

Make sure that the printer is connected to the router with the LAN cable. If the LAN cable is loose, connect the
cable properly.

If the LAN cable is connected to the WAN side of the router, connect the cable to the LAN side of the router.

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Summary of Contents for 9491B003

Page 1: ...iB4000 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Printer Printing Troubleshooting English ...

Page 2: ...eb Service Printing 35 Use MAXIFY Cloud Link 37 Using MAXIFY Cloud Link from Your Smartphone Tablet or Computer 38 Before Using Canon Inkjet Cloud Printing Center 39 Requirements for Canon Inkjet Cloud Printing Center operation 40 Preparations Before Using Canon Inkjet Cloud Printing Center 42 Printing Your Printer registration ID 49 Canon Inkjet Cloud Printing Center window 50 Using Canon Inkjet ...

Page 3: ...e View 116 Operation Panel 117 About the Power Supply of the Printer 118 Confirming that the Power Is On 119 Turning the Printer On and Off 120 Notice for the Power Plug Power Cord 122 Notice for Unplugging the Power Cord 123 LCD and Operation Panel 124 Loading Paper 126 Loading Paper 127 Paper Sources to Load Paper 128 Loading Plain Paper Photo Paper 130 Loading Envelopes 135 Media Types You Can ...

Page 4: ...omputer 173 Aligning the Print Head Position Manually from Your Computer 175 Use Your Computer to Print a Nozzle Check Pattern 178 Cleaning the Printer 180 Cleaning the Exterior of the Printer 181 Cleaning the Paper Feed Roller 182 Cleaning the Inside of the Printer Bottom Plate Cleaning 184 Cleaning the Pad in the Cassette 186 Changing the Printer Settings 187 Changing Printer Settings from Your ...

Page 5: ... WEP Detailed Settings 226 Changing the WPA WPA2 Detailed Settings 228 Changing the Settings in the Wired LAN Sheet 231 Changing the Settings in the Admin Password Sheet 232 Monitoring Wireless Network Status 233 Initializing the Network Settings of the Machine 236 Viewing the Modified Settings 237 Screens for Network Connection of IJ Network Tool 238 Canon IJ Network Tool Screen 239 Configuration...

Page 6: ... Be Sure to Check Paper Settings before Printing 291 Be Sure to Set Cassette Paper Information after Loading Paper 292 Canceling a Print Job 293 Key to Enjoying Consistent Printing Quality 294 Precautions for Safe Transport of the Printer 295 Legal Limitations on Use of Your Product and Use of Images 297 Specifications 298 Administrator Settings 301 Sharing the Printer on a Network 302 Setting Up ...

Page 7: ... Document or Reprinting from the Print History 356 Changing the Print Quality and Correcting Image Data 359 Printing a Color Document in Monochrome 360 Specifying Color Correction 362 Optimal Photo Printing of Image Data 364 Adjusting Colors with the Printer Driver 365 Printing with ICC Profiles 367 Adjusting Color Balance 370 Adjusting Color Balance Using Sample Patterns Printer Driver 372 Adjust...

Page 8: ...ing an Access Point or Changing Its settings 456 Cannot Detect a Printer on a Network 458 Cannot Detect the Printer When Setting up Network Communication 459 Cannot Detect the Printer during Wireless LAN Setup Check 1 460 Cannot Detect the Printer during Wireless LAN Setup Check 2 461 Cannot Detect the Printer during Wireless LAN Setup Check 3 462 Cannot Detect the Printer during Wireless LAN Setu...

Page 9: ...r Has Ink Blots 498 Paper Is Smudged Printed Surface Is Scratched 499 Back of the Paper Is Smudged 502 Colors Are Uneven or Streaked 503 Ink Is Not Ejected 505 Problems with the Printer 506 The Printer Cannot Be Powered On 507 The Printer Turns Off Unintentionally 508 Cannot Connect to Computer with a USB Cable Properly 509 Cannot Communicate with the Printer with USB Connection 510 LCD Cannot Be ...

Page 10: ... When Paper Is Jammed 533 1300 534 1303 537 1313 539 1314 542 In Other Cases 544 1007 545 1008 546 1200 547 1310 548 1575 549 1600 550 1660 551 1688 552 1700 553 1701 554 1754 555 1755 556 1872 557 1873 558 1874 559 1890 560 2111 561 2112 563 2113 565 2121 567 2122 568 2500 569 4100 570 4103 571 4104 572 ...

Page 11: ...8 5203 579 5204 580 5205 581 5206 582 5207 583 5208 584 5209 585 5400 586 5500 587 5501 588 5B00 589 5B01 590 5C01 591 6000 592 6500 593 6502 594 6800 595 6801 596 6900 597 6901 598 6902 599 6910 600 6911 601 6920 602 6921 603 6930 604 6931 605 6932 606 ...

Page 12: ...33 607 6940 608 6941 609 6942 610 6943 611 6944 612 6945 613 6946 614 7100 615 7200 616 7201 617 7202 618 7203 619 7204 620 7205 621 7300 622 B202 623 B203 624 B204 625 B502 626 B503 627 B504 628 C000 629 ...

Page 13: ... guide does not disclose the manuals of all the products sold by Canon See the manual supplied with the product when using a product that is not described in this guide How to Print Use the print function of your Web browser to print this guide To set to print background colors and images follow the steps below Note In Windows 8 print in the desktop version In Internet Explorer 9 10 or 11 1 Select...

Page 14: ...e operation Important Instructions including important information To avoid damage and injury or improper use of the product be sure to read these indications Note Instructions including notes for operation and additional explanations Basic Instructions explaining basic operations of your product Note Icons may vary depending on your product Touch enabled Device Users For touch actions you need to...

Page 15: ...served Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer ...

Page 16: ...r bind by name to the interfaces of the Work and Derivative Works thereof Contribution shall mean any work of authorship including the original version of the Work and any modifications or additions to that Work or Derivative Works thereof that is intentionally submitted to Licensor for inclusion in the Work by the copyright owner or by an individual or Legal Entity authorized to submit on behalf ...

Page 17: ...n notices cannot be construed as modifying the License You may add Your own copyright statement to Your modifications and may provide additional or different license terms and conditions for use reproduction or distribution of Your modifications or for any such Derivative Works as a whole provided Your use reproduction and distribution of the Work otherwise complies with the conditions stated in t...

Page 18: ...a fee for acceptance of support warranty indemnity or other liability obligations and or rights consistent with this License However in accepting such obligations You may act only on Your own behalf and on Your sole responsibility not on behalf of any other Contributor and only if You agree to indemnify defend and hold each Contributor harmless for any liability incurred by or claims asserted agai...

Page 19: ...dered for the search If you want to narrow down the search results add your product s model name or your application s name to the keywords Searching for Functions Enter your product s model name and a keyword for the function you want to learn about Example When you want to learn how to load paper Enter your product s model name load paper in the search window and perform a search Troubleshooting...

Page 20: ...he search window and perform a search Searching for Reference Pages Enter your model name and a reference page title You can find reference pages more easily by entering the function name as well Example When you want to browse the page referred to by the following sentence on a scanning procedure page Refer to Color Settings Tab for your model from Home of the Online Manual for details Enter your...

Page 21: ...n Explanations In this guide most of the operations are described based on the windows displayed when Windows 8 1 operating system called Windows 8 1 below or Windows 8 operating system called Windows 8 below is used 21 ...

Page 22: ...ing a Facebook App Print Your Days Use the Printer More Conveniently with Quick Toolbox Connection Methods Available on the Printer Notice for Web Service Printing Use MAXIFY Cloud Link Printing with Google Cloud Print Printing from AirPrint Compliant Device Checking Printer Information How to Use Print from E mail Print Easily from a Smartphone or Tablet with MAXIFY Printing Solutions Printing wi...

Page 23: ...ter or smartphone even in an environment without an access point or wireless LAN router Switch to access point mode with simple steps to enjoy printing wirelessly When you use the printer with the access point mode be sure to specify the access point name of the printer and the security setting in advance Using the Printer with the Access Point Mode 23 ...

Page 24: ... service where customers using models that support PREMIUM Contents can download exclusive printing materials PREMIUM Contents can be downloaded easily via Easy PhotoPrint Downloaded PREMIUM Contents can be printed directly with Easy PhotoPrint To download PREMIUM Contents make sure that genuine Canon ink tanks ink cartridges are installed for all colors on a supported printer Note The designs of ...

Page 25: ...ing Easy PhotoPrint on the web from a computer or tablet By using Easy PhotoPrint you can create items in the latest environment without going through the trouble of installation Moreover you can use various photos for your item through integration with social networks such as Facebook or with online storage web albums etc Refer to Easy PhotoPrint Guide for details 25 ...

Page 26: ...t Your Days Use Print Your Days to collect Facebook photos of memories of parties and travel recent activity of your family and friends your hobbies etc then create and print a work of art Print Your Days is available from the Print Your Days Facebook page 26 ...

Page 27: ...functions you want to use with one click After installing utilities compatible with Quick Toolbox they will be added to this menu The Quick Toolbox provides a convenient way to quickly launch added utilities for making printer settings and doing other management tasks Refer to Quick Toolbox Guide for details 27 ...

Page 28: ...e used at the same time If you have an access point or wireless network router it is recommended that you use the method described in Connection Using an Access Point When connecting another device while a device is already connected to the printer connect it using the same connection method as the connected device If you connect using a different connection method the connection to the device in ...

Page 29: ...point will be disabled In that case the connection of the device may switch to a mobile data connection automatically depending on your device Transmission fees for connecting to the Internet using a mobile data connection apply In access point mode you can connect up to five devices at the same time If you try to connect a sixth device while five devices are already connected an error will appear...

Page 30: ...is displayed If another screen is displayed press the Setup button A on the printer 2 Press the Setup button 3 Use the or button B to select Device settings then press the OK button 4 Select LAN settings then press the OK button 5 Select Change LAN then press the OK button 6 Select AP mode active then press the OK button 30 ...

Page 31: ...ect Security protocol then press the OK button 10 Check the Password network key then press the Back button You will use the Password network key in the subsequent steps 11 Select Start setup then press the OK button 12 Right click the Wireless Network Connection icon in the notification area of the taskbar on the computer then select View Available Wireless Networks 31 ...

Page 32: ...t the network name SSID you want to use then click Connect 14 Enter the Password Network key then click Connect 15 When connection is complete click Back until the screen below appears Proceed with the setup 32 ...

Page 33: ...led while changing the setting Do not operate the screen of this guide until the setup is complete For office use consult your network administrator Take added care when connecting to a network that is not protected with security measures as there is a risk of disclosing data such as your personal information to a third party Connection without Using an Access Point Important If you connect a devi...

Page 34: ...again Devices connected to the printer in access point mode cannot communicate with each other Firmware updates for the printer are not available while using the access point mode When a device has been connected to the printer without using an access point and you want to set it up again using the same connection method disconnect it first Disable the connection between the device and printer in ...

Page 35: ...r the machine to anyone or dispose of it delete your login name and password from the machine s memory in advance The account information will be sent to Canon Inc server located in Japan then forwarded to the service provider s server Canon handles your account information as follows Your account information will be used in personal identification process of the selected service Canon will not pr...

Page 36: ...he use of any of people or characters displayed on the web template printing service Except as otherwise permitted please see 2 below copying modifying or distributing all or a portion of any of the materials contained on the web template printing service without prior consent of the respective rights Rights of Publicity and Copyright holder is strictly prohibited 2 All of the materials provided o...

Page 37: ...low ink levels In addition you can use various functions by adding and registering apps that are linked with various cloud services Using MAXIFY Cloud Link from Your Smartphone Tablet or Computer Important In certain countries MAXIFY Cloud Link may not be available or the available apps may be different Some apps require that you have an account before you use those apps For such apps please set u...

Page 38: ...mputer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Adding a MAXIFY Cloud Link User Troubleshooting Canon Inkjet Cloud Printing Center 38 ...

Page 39: ... the web service to print documents be sure to check these precautions beforehand Printer specification Check that Canon Inkjet Cloud Printing Center supports the printer Network environment The printer must be connected to a LAN and to the Internet Important The user will bear the cost of Internet access Operating requirements For computers smartphones and tablet devices see Requirements for Cano...

Page 40: ...rome Mac OS X v10 6 OS X Mavericks v10 9 Safari 5 1 6 7 When you use Internet Explorer 8 the web pages may not display correctly Canon recommends that you upgrade to Internet Explorer 9 or later or use another browser Smartphone or tablet OS Browser Resolution iOS 5 1 or later OS standard browser 320 x 480 HVGA or higher Android 2 3 3 or later 480 x 800 HVGA or higher Android3 x is not supported I...

Page 41: ... In an in house network environment the 5222 port must be released For confirmation instructions contact the network administrator 41 ...

Page 42: ...and then select Web service setup Connection setup IJCloudPrintingCtr Register w service 2 In the registration confirmation window Select Yes 3 In the print settings select the display language 4 Follow the instructions displayed in the window and print the URL of the authentication site and the Printer registration ID Set A4 size or Letter size plain paper and select OK The authentication URL and...

Page 43: ...printed page and then enter the e mail address and other necessary information Important Do not use the Back button of the web browser while an operation is processing The screen may not transition properly 1 Use the web browser on your PC smartphone tablet or other devices to access the authentication URL 43 ...

Page 44: ...own below You can use up to 255 alphanumeric characters consisting of single byte characters and symbols _ Multibyte characters cannot be used You will get an error if the e mail address you enter contains a character that cannot be used If you registered a different e mail address by mistake you can cancel the registration by selecting the Setup button on the printer operation panel and then sele...

Page 45: ... not receive the e mail because of the spam filter setting or if you entered an incorrect e mail address Access the URL in the e mail register the information and complete the user registration 1 When an e mail with the subject Information on Canon Inkjet Cloud Printing Center is sent to the e mail address that you entered select the URL 2 In the License agreement and Privacy statement windows of ...

Page 46: ... Canon Inkjet Cloud Printing Center Important There are character restrictions for the Password as shown below The password needs to be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 4 Enter the User name Enter the name that identifies the user 46 ...

Page 47: ...ts are case sensitive 5 Specify the Time zone setting and select Next Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the Time zone that you selected Select whether or not to apply the daylight saving time 6 Enter the Security code and select Done 47 ...

Page 48: ...owing character restrictions Single byte numbers The registration is complete A registration completion message is displayed When you select the OK button in the message the login screen is displayed Enter the registered e mail address and password and log in to the Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center 48 ...

Page 49: ...ernet 2 On the printer operation panel select the Setup button and then select Web service setup Connection setup IJCloudPrintingCtr Register w service 3 In the registration confirmation window Select Yes 4 In the print settings select the display language 5 Follow the instructions displayed in the window and print the URL of the authentication site and your Printer registration ID When you set A4...

Page 50: ...e able to log in for about the next hour You remain logged in for an hour after the last access Language Select the language you will be using E mail address Enter the e mail address that you entered in the user registration Important The e mail address is case sensitive Make sure the case is correct Password Enter the password that you entered in the user registration Keep login info When you sel...

Page 51: ...mation of Canon Inkjet Cloud Printing Center is displayed About this service This displays the descriptions of this service Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center the Main screen appears Important With this service the functions available to Standard user of the printer are different from those available to the printer Administrator Standard user c...

Page 52: ...u 2 Printer name area 3 Right context menu 4 Display area 5 Menu area 1 Left context menu When you select the Mng printer screen of the Manage users screen appears For general users the Select printer screen appears Mng printer screen Select printer screen 52 ...

Page 53: ... selected printer indicates that an error occurred on the printer Display update date time of the printer information This displays the date and time the printer information was last updated refreshes the information Multiuser mode If multiple users are using the printer select the Multiuser mode check box Copy apps Select this to copy apps added in the selected printer to another printer When you...

Page 54: ...When transferring the ownership of the printer select Clear the information saved on the printer Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center You need a Printer registration ID to add a printer Note Up to 16 printers are guaranteed to operate for each e mail address Manage users screen From the Manage users screen you can check user information regi...

Page 55: ...the Administrator and Standard users 2 Printer name area The registered name of the printer selected is displayed The Administrator can change the printer name 3 Right context menu When you select the context menu appears The information displayed depends on the menu currently selected in the menu area The symbol indicates that there is a new unread notice Sort This displays the screen to sort reg...

Page 56: ...en You can change the registered e mail address password language time zone and other settings Help legal notices The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed Log out This opens the Log out screen of the Canon Inkjet Cloud Printing Center 4 Display area The display changes based on the menu you select 56 ...

Page 57: ...list of registered apps in the Display area Config This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them 57 ...

Page 58: ...loud Printing Center are displayed by category When you select the details of the app are displayed When you select you can choose to register or unregister the app Note Description of displayed icons Cannot be used because it is not yet released not available in your region or does 58 ...

Page 59: ...splayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print status and the print history You can check the print status by looking at Status list and the print history by looking at History You can also cancel print jobs and delete history information To cancel or delete a job select that job and then select Cancel or Del...

Page 60: ...ter screen appears From the Mng printer screen Select printer screen you can check and update printer information registered to the Canon Inkjet Cloud Printing Center change printer names delete printers add printers and copy apps Check the printer information The registered printer name is displayed indicates the currently selected printer indicates that an error occurred on the printer 60 ...

Page 61: ...ry has the following character limitation Up to 128 characters Delete printers When you select the printer is deleted from the Canon Inkjet Cloud Printing Center When transferring the ownership of the printer select Clear the information saved on the printer Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center You need a Printer registration ID to add a pri...

Page 62: ...ct the check box of the user to be deleted and select Delete However you cannot delete yourself To delete yourself cancel your membership from the user information screen Adding a user Select Add user The user registration screen appears Changing Administrator and Standard user settings You can change the privileges of the Administrator and Standard users 3 Printer name area The registered name of...

Page 63: ...he order Config This displays the Register apps screen in the Display area The display can be toggled between Registered and Search apps The Registered screen lists registered apps You can check the information of these apps or deregister them On the Search apps screen the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category 63 ...

Page 64: ...d You can check how much ink is remaining or details about an error that occurred You can also access the ink purchasing site and the Online Manual Important The Properties displayed may differ from the actual status at the display time depending on the printer status Manage jobs This screen displays the print status and the print history You can check the print status by looking at Status list an...

Page 65: ... up to 40 items 6 Information area This display other information including the privacy statement and other companies licensing information 7 Global navigation area The User information Instructions and Log out buttons are displayed Press the User information to change the settings 8 Display area The display changes based on the menu you select 65 ...

Page 66: ...66 ...

Page 67: ...eep login info When you select the check box the login screen is skipped for 14 days since the last day that the service screen was accessed Important If you fail to log in five straight times you will not be able to login again for an hour You remain logged in for an hour after the last access The service may not function properly if you log in from multiple devices at the same time After logging...

Page 68: ...formats that can be printed differ depending on the app Before you print check that printer is on and is connected to the network Then start This is available if you are using a smartphone or tablet Note You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats 1 On the Main screen select the app to be used 2 Enter the information according to the instructions on the authentication screen...

Page 69: ...4 In the displayed image list select the image that you want to print and then select Next 5 Make the necessary print settings and then select Print 69 ...

Page 70: ...ing select Continue and repeat the procedure from step 3 Important If a print job is not printed within 24 hours after the print job is issued the print job will expire and cannot be printed With premium apps that limit the number of print jobs print jobs that expire and cannot be printed are also included in the print count Adding a Printer 70 ...

Page 71: ...ure for adding a printer is as follows 1 Print the registration information from the printer to be added 2 From the browser on your smartphone tablet or computer access the authentication site URL 3 Select Add printer 4 When the confirmation message is displayed select OK 5 Enter your Printer registration ID and select OK 71 ...

Page 72: ...tration ID is entered automatically 6 Enter the Password for the account you obtained beforehand and select OK Printer addition is completed If a printer added message is not displayed follow the instructions on the displayed screen Adding a MAXIFY Cloud Link User 72 ...

Page 73: ...er privileges Adding a user 1 On the service screen select Manage users 2 Select Add user Note When you select Add user the service first checks whether the maximum number of users has been reached If new users can be added the user registration screen appears The maximum number of users that can be added for 1 printer is 20 73 ...

Page 74: ...e registration is then sent to the entered e mail address 4 Access the URL reported in the e mail 5 Read the terms displayed in the License agreement and Privacy statement screens If you agree to the terms select Agree 6 In the user information entry screen enter your Password and select Next 74 ...

Page 75: ...ns for the password as shown below The password needs to be between 8 and 32 characters long using single byte alphanumeric characters and symbols _ Alphabets are case sensitive 7 Enter the User Name Enter the name that identifies the user Important The User Name entry field has the following character restrictions 75 ...

Page 76: ...xt Select your region on the list If you cannot find your region on the list select the one closest to your region Apply daylight saving time This appears only when there is a daylight saving time in the time zone that you selected Select whether or not to apply the daylight saving time 9 Enter the Security code and select Done Enter the code for authenticating the user 76 ...

Page 77: ... user Note The user who is registered first becomes the Administrator The administrator can change the privileges of users from the Manage users screen An Administrator can change printer information add and delete apps manage users and perform various other operations A Standard user can check printer information and start apps For information about the functions that each user can use refer to t...

Page 78: ...not updated when you press the Update button Because the Properties screen requires network connection with this product the information may not be reflected immediately Please wait awhile and then try updating the information again If the information is still not updated then check that the product is connected to the Internet If you do not receive the registration e mail You may have entered a d...

Page 79: ...log in correctly even after entering the correct password in iOS or Mac If you are using iOS or Mac and the password contains the symbol enter a backslash instead For instructions on entering a backslash see the OS help 79 ...

Page 80: ... same printer Important If you do not set a Security code another user may use your account This code is valid only when you use MAXIFY Cloud Link from the printer operation panel You cannot use this code when you access the Canon Inkjet Cloud Printing Center from your smartphone tablet or computer 80 ...

Page 81: ... or services supporting Google Cloud Print 1 Preparations for Printing with Google Cloud Print 2 Printing from Computer or Smartphone with Google Cloud Print Important LAN connection with the printer and Internet connection are required to register the printer and to print with Google Cloud Print Internet connection fees apply This function may not be available depending on the country or region y...

Page 82: ...quired information The screen above may change without prior notice Registering the Printer with Google Cloud Print Register the printer with Google Cloud Print The authentication procedure using the web browser on the computer or the mobile device is required in the process of registering Because the authentication URL is printed from printer when the authentication process is performed prepare A...

Page 83: ...e device and perform the authentication process following the on screen instructions Note Perform the authentication process with your Google account which you have gotten in advance 9 When the message that the registration is complete is displayed on the LCD of the printer select OK When authentication process is complete properly the registration items are displayed When authentication process i...

Page 84: ...3 Select Web service setup Connection setup GoogleCloudPrint Delete from service 4 When the confirmation screen to delete the printer is displayed select Yes 84 ...

Page 85: ...the applications or services supporting Google Cloud Print When the preparation for printing with Google Cloud Print is complete and when the printer is turned on the printer receives the print data and prints it automatically Note Depending on the communication status it may take a while to print the print data or the printer may not receive the print data While printing with Google Cloud Print t...

Page 86: ...When you want to print from Google Cloud Print immediately When the printer cannot receive the print data or you want to start printing immediately you can check whether there is a print job on the Google Cloud Print and start printing manually Follow the steps below Important Depending on your printer model this function may not be available 1 Make sure that the printer is turned on 2 From the op...

Page 87: ...tion Environment To use AirPrint you will need one of the following Apple devices running the latest version of iOS iPad all models iPhone 3GS or later iPod touch 3rd generation or later Network Environment The Apple device iPad iPhone or iPod touch and this printer must be connected to the same Wi Fi network or connected in AP mode Printing with AirPrint 1 Check that this printer is turned on and...

Page 88: ...odel that you are using Important Because some app does not support AirPrint Printer Options may not be displayed If an app does not let you use printer options you cannot print from that app Note The Printer Options differ depending on the app and model you are using 88 ...

Page 89: ...being used on the Apple device and the region in which AirPrint is used When Apple s photo app is used the default paper size is L size in Japan and 4 x6 or KG in other countries and regions When documents are printed from Apple s Safari app the default paper size is letter size in the U S region and A4 in Japan and Europe Important Your app may support different paper sizes Checking the Print Sta...

Page 90: ... Cancel Printing AirPrint Troubleshooting If the document does not print check the following 1 Check that the printer power is on If the printer power is on turn it off and then back on again and check whether the issue is resolved 2 Check that the printer is connected by LAN to the same network subnet as the device on which iOS is installed 3 Check that the printer has enough paper and ink 4 If y...

Page 91: ...N connection Confirm that the printer is connected to the wireless LAN and then try printing If Bonjour on the printer is disabled AirPrint cannot be used Check the LAN settings on the printer and enable Bonjour Note The windows used in the explanations may differ from those displayed by your Apple product or app 91 ...

Page 92: ...On the printer operation panel select the Setup button and then select Device settings LAN settings Print LAN details IP address printing starts 3 From your computer smartphone or tablet device open the Web browser and enter the following URL http Printer IP address For Printer IP address enter the IP address that you checked in the previous procedure 2 Entering Username and Administrator s Passwo...

Page 93: ...nters check print addresses and delete registered printers IJ Cloud Printing Center setup Allows you to register to IJ Cloud Printing Center or to delete a registration Security Allows you to set the Administrator s password and Operation restrictions for the machine Important For the initial Password see About the Administrator Password For Security reasons we recommend that you change the Passwo...

Page 94: ...Manual Online This function displays the Online Manual 94 ...

Page 95: ...twork environment This product needs to be connected to a LAN with an Internet connection Important The user will bear the cost of Internet access This function may not be available in some countries regions Depending on your printer model this function may not be available Preparing to use Print from E mail To use Print from E mail you need to register the printer by entering information about th...

Page 96: ... compressed files cannot be printed Files other than Adobe PDF files JPEG files and doc docx xls xlsx ppt pptx files cannot be printed Supported Number of Files and File Sizes Up to 10 attachment files can be printed The maximum size of an e mail with attachment files is 10 MB Note The size of an e mail is determined based on the size of the entire transmission file including the e mail message an...

Page 97: ... power is on turn it off and then back on again and check whether the issue is resolved Check that the printer is connected to the network Check that the printer is connected to a LAN and the LAN has an Internet connection Look at the printer LCD monitor and check that no error message is displayed If the problem persists use the printer driver on your computer to execute printing and check whethe...

Page 98: ...ay the message Failed to connect to Print from E mail Only the information on the printer was deleted is displayed it could be that the registration information on the service could not be deleted even though the Print from E mail information stored on this printer was deleted Select OK to release the error and then access the service s login URL https pr mp c ij com po to delete the registration ...

Page 99: ... printer registration URL and PIN code Important Do not turn off the power on the printer until the registration process is completed Access the printed URL and log in within 25 minutes If you canceled the registration before it is completed repeat the procedure from printing the registration information Access the Printed URL and Enter the Owner s E mail Address and Other Required Information Nex...

Page 100: ...that can be entered is 30 Language Select the language that you are using The language that you select is used in notification e mails such as print start notices Time Zone Refer to this section and select the standard time of the city that is nearest to the region where you live Date Time Display Format Select the format of your choice The format that you select is applied to the date time inform...

Page 101: ...utes 2 Enter the registered e mail address of the printer s owner the temporary password and select Log In 3 Set a password of your choice and select Register When the password setting process is completed the printer s e mail address and the service s URL are displayed and the printer s registration process is completed Important When you enter the password the following character restrictions ap...

Page 102: ... Zagreb Brussels Copenhagen Madrid Paris Belgrade Bratislava Budapest Ljubljana Prague West Central Africa UTC 02 00 Athens Bucharest Istanbul Amman Windhoek Jerusalem Cairo Harare Pretoria Beirut Helsinki Kyiv Riga Sofia Tallinn Vilnius Minsk UTC 03 00 Kuwait Riyadh Tbilisi Nairobi Baghdad Moscow St Petersburg Volgograd Tehran UTC 04 00 Abu Dhabi Muscat Yerevan Baku Port Louis Kabul UTC 05 00 Isl...

Page 103: ...artphone or Tablet with MAXIFY Printing Solutions Use MAXIFY Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly MAXIFY Printing Solutions can be downloaded from App Store and Google Play 103 ...

Page 104: ...using this product from your computer smartphone or tablet device When the connection is complete the Canon Inkjet Print Utility software which allows you to specify detailed print settings is downloaded automatically By using Canon Inkjet Print Utility you can check the Printer status and specify detailed print settings The available functions will differ depending on your usage environment and c...

Page 105: ... from Your Computer Changing the Machine Settings on the LCD Information about Network Connection Useful Information about Network Connection About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication Tips for Ensuring Optimal Printing Quality Useful Information about Ink...

Page 106: ...Safety Guide Safety Precautions Regulatory and Safety Information 106 ...

Page 107: ...ne s weight refer to the On screen Manual Do not place any object on the machine Especially do not place metal objects paper clips staples etc or containers of flammable solvents alcohol thinners etc on top of the machine Do not transport or use the machine on a slant vertically or upside down as the ink may leak and damage the machine Working around the machine For the multifunction printer When ...

Page 108: ...determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV t...

Page 109: ...ues RF CNR 102 de l IC Cet équipement doit être installé et utilisé en gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps à l exception des extrémités mains poignets pieds et chevilles Users in Jordan This printer contains WLAN Module approved by TRC LPD 2013 130 Name of WLAN Module K30357 Only for European Union and EEA Norway Iceland and Liechtenstein This symbol ind...

Page 110: ...ve a possible negative impact on the environment and human health due to potentially hazardous substances that are generally associated with EEE At the same time your cooperation in the correct disposal of this product will contribute to the effective usage of natural resources For more information regarding return and recycling of WEEE products please visit http www canon co in environment Also t...

Page 111: ...dingly Paper types This product can be used to print on both recycled and virgin paper certified to an environmental stewardship scheme which complies with EN12281 or a similar quality standard In addition it can support printing on media down to a weight of 64g m2 lighter paper means less resources used and a lower environmental footprint for your printing needs Regulatory Model Code RMC is for i...

Page 112: ...Main Components and Basic Operations Main Components About the Power Supply of the Printer LCD and Operation Panel 112 ...

Page 113: ...Main Components Front View Rear View Inside View Operation Panel 113 ...

Page 114: ...t to support printed paper It will then cover the cassette Pull out for normal use 4 cassette 1 Accepts all sizes of paper compatible with this printer plain paper photo paper envelopes etc Paper Sources to Load Paper 5 cassette 2 Accepts A4 Letter and Legal sized plain paper Paper Sources to Load Paper 6 output tray extension Extend to support ejected paper 7 paper output support Open to support ...

Page 115: ...in the supplied power cord 3 wired LAN connector Plug in the LAN cable to connect the printer to a LAN 4 USB port Plug in the USB cable to connect the printer with a computer Important Do not touch the metal casing Do not plug in or unplug the USB cable or LAN cable while printing 115 ...

Page 116: ...Inside View 1 ink tank eject lever Push up when removing an ink tank 2 print head holder The print head is pre installed Note For details on replacing an ink tank see Replacing an Ink Tank 116 ...

Page 117: ...ng when the power is turned on 4 Stop button Cancels a print job in progress 5 Alarm lamp Lights or flashes when an error occurs 6 OK button Finalizes the selection of a menu or setting item This button is also used to resolve an error 7 and buttons Used to select a menu or setting item LCD and Operation Panel 8 Back button Returns the screen to the previous screen 9 Setup button Displays the Setu...

Page 118: ...About the Power Supply of the Printer Confirming that the Power Is On Turning the Printer On and Off Notice for the Power Plug Power Cord Notice for Unplugging the Power Cord 118 ...

Page 119: ... is on Note It takes about 10 seconds until you can operate the printer after you turn on its power Wait until the standby screen is displayed on the LCD The LCD will turn off if the printer is not operated for about 5 minutes To restore the display press any button except the ON button on the operation panel or perform the print operation 119 ...

Page 120: ... A Message Is Displayed You can set the printer to automatically turn on when a print operation is performed from a computer connected by USB cable or wireless network This feature is set to off by default For details on the auto power on feature see below From the printer Turning on off the Printer Automatically From the computer Managing the Printer Power Turning off the printer 1 Press the ON b...

Page 121: ...tions are performed or no print jobs are sent to the printer for a certain interval This is the default setting For details on the auto power off feature see below From the printer Turning on off the Printer Automatically From the computer Managing the Printer Power 121 ...

Page 122: ...er cord is hot The power plug power cord is rusty The power plug power cord is bent The power plug power cord is worn The power plug power cord is split Caution If you find anything unusual with the power plug power cord described above unplug the power cord and call for service Using the printer with one of the unusual conditions above may cause a fire or an electric shock 122 ...

Page 123: ...that the POWER lamp is off Unplugging the power cord before the POWER lamp is turned off may cause drying or clogging of the print head and print quality may be reduced 1 Press the ON button to turn the printer off 2 Confirm that the POWER lamp is off 3 Unplug the power cord The specification of the power cord differs depending on the country or region of use 123 ...

Page 124: ...ption then press the OK button C to proceed with the procedure To return to the previous screen press the Back button D Example Changing the automatic paper source switching setting for the cassettes Press the Setup button A in the standby screen Use the or button B to select Device settings Press the OK button C Use the or button B to select Cassette settings Press the OK button C Use the or butt...

Page 125: ...Use the or button B to change the setting then press the OK button C 125 ...

Page 126: ...Loading Paper Loading Paper 126 ...

Page 127: ...Loading Paper Paper Sources to Load Paper Loading Plain Paper Photo Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Printing Area 127 ...

Page 128: ...in both cassettes then set the printer to automatically switch the paper source and feed paper from the other cassette if paper in one cassette runs out Cassette settings Note When printing be sure to select the correct page size and media type If the wrong page size and media type are selected the printer may feed paper from the wrong paper source or may not print with the proper print quality Fo...

Page 129: ...er but you can cover it by pulling out the paper output tray Set the cassette to this position for normal use F Lock position for paper larger than A4 or Letter size For paper larger than A4 size such as Legal size set the cassette to the position F When the cassette is set to this position and inserted into the printer pulling out the paper output tray will not fully cover it The cassette sticks ...

Page 130: ...general copy paper For the page size and paper weight you can use for this printer see Media Types You Can Use For loading envelopes see Loading Envelopes 1 Prepare paper Align the edges of paper If paper is curled flatten it Note Align the edges of paper neatly before loading Loading paper without aligning the edges may cause paper jams If paper is curled hold the curled corners and gently bend t...

Page 131: ...paper in the portrait orientation C Loading paper in the landscape orientation D can cause paper jams Note If paper has print side front or back such as photo paper load it with the whiter side or glossy side facing down Align the paper stack with the edge of the cassette as shown in the figure below If the paper stack is in contact with the protrusion E the paper may not be fed properly 131 ...

Page 132: ... press down the lock G on the cassette then extend the cassette all the way out 5 Align the paper guide A in front with the paper stack For standard sizes set the paper guide A to where it clicks into place 6 Slide the paper guide B on the right to align the right and left guides with both sides of the paper stack Do not slide the paper guides too hard against the paper The paper may not be fed pr...

Page 133: ...rinter the paper information registration screen for the cassette is displayed on the LCD Note When A4 or Letter sized paper or smaller is loaded the cassette stops at the same position as the extended paper output tray which then covers the cassette When paper larger then A4 or Letter size is loaded the extended cassette protrudes beyond the paper output tray Do not force the cassette into the pr...

Page 134: ...current page size and media type settings Paper setting for Printing 10 Use the or button to select the type of the loaded paper in the cassette then press the OK button 11 Extend the output tray extension J then open the paper output support K Note When printing select the size and type of the loaded paper on the print settings screen of the printer driver 134 ...

Page 135: ...ned and adhesive 1 Prepare envelopes Press down on all four corners and edges of the envelopes to flatten them If the envelopes are curled hold the opposite corners and gently twist them in the opposite direction If the corner of the envelope flap is folded flatten it Use a pen to press the leading edge in the inserting direction flat and sharpen the crease The figures above show a side view of th...

Page 136: ...r of the cassette 1 The folded flap of the envelope will be faced up as shown in the figure below C C Rear side D Address side Up to 10 envelopes can be loaded at once Note Align the envelope stack with the edge of the cassette 1 as shown in the figure below If the envelopes are in contact with the protrusion E the envelopes may not be fed properly 136 ...

Page 137: ...t the envelopes The envelopes may not be fed properly Note Do not load envelopes higher than the load limit mark F Keep the envelope stack height below the tabs G of the paper guides 7 Insert the cassette 1 into the printer Push the cassette 1 into the printer until it stops After inserting the cassette into the printer the paper information registration screen for the cassette is displayed on the...

Page 138: ...ess the OK button Note The asterisk will appear with the current page size and media type settings Paper setting for Printing 10 Use the or button to select the type of the loaded envelopes in the cassette then press the OK button 11 Extend the output tray extension H then open the paper output support I 138 ...

Page 139: ...Note When printing select the size and type of the loaded envelopes on the print settings screen of the printer driver 139 ...

Page 140: ...nuine paper access our website Note You may not be able to purchase some Canon genuine papers depending on the country or region of purchase Paper is not sold in the US by Model Number Purchase paper by name Paper for printing photos Glossy Photo Paper Everyday Use GP 501 GP 601 Photo Paper Glossy GP 601 Photo Paper Plus Glossy II PP 201 Photo Paper Pro Luster LU 101 Photo Paper Plus Semi gloss SG...

Page 141: ...mum size 8 50 x 14 00 inches 215 9 x 355 6 mm Paper Weight You can use paper in the following weight range 17 to 28 lb 64 to 105 g m2 plain paper except for Canon genuine paper Do not use heavier or lighter paper except for Canon genuine paper as it could jam in the printer Notes on Storing Paper Take out only the necessary number of paper from the package just before printing To avoid curling whe...

Page 142: ...y II PP 201 4 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Photo Paper Pro Luster LU 101 4 10 sheets A4 and Letter Photo Paper Plus Semi gloss SG 201 4 10 sheets A4 Letter 5 x 7 13 x 18 cm and 8 x 10 20 x 25 cm 20 sheets 4 x 6 10 x 15 cm Matte Photo Paper MP 101 10 sheets A4 and Letter 20 sheets 4 x 6 10 x 15 cm Paper for printing business documents Media N...

Page 143: ... 4 When loading paper in stacks the print side may become marked as it is fed or paper may not feed properly In this case load one sheet at a time 143 ...

Page 144: ...n 28 lb 105 g m2 except for Canon genuine paper Paper thinner than a postcard including plain paper or notepad paper cut to a small size when printing on paper smaller than A5 Picture postcards Postcards affixed with photos or stickers Envelopes with a double flap Envelopes with an embossed or treated surface Envelopes whose gummed flaps are already moistened and adhesive Any type of paper with ho...

Page 145: ...Printing Area Printing Area Other Sizes than Letter Legal Envelopes Letter Legal Envelopes 145 ...

Page 146: ...e these margins Recommended printing area Canon recommends that you print within this area Printable area The area where it is possible to print However printing in this area can affect the print quality or the paper feed precision Note With performing Automatic Duplex Printing the printable area will be 0 08 inch 2 mm smaller at the top margin 146 ...

Page 147: ...6 90 x 9 80 inches 175 2 x 249 0 mm 4 x 6 10 x 15 cm 3 73 x 5 69 inches 94 8 x 144 4 mm 5 x 7 13 x 18 cm 4 73 x 6 69 inches 120 2 x 169 8 mm 8 x 10 20 x 25 cm 7 73 x 9 69 inches 196 4 x 246 0 mm Recommended printing area A 1 80 inches 45 8 mm B 1 45 inches 36 8 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 13 inch 3 4 mm F 0 13 inch 3 4 mm 147 ...

Page 148: ...etter 8 00 x 10 69 inches 203 2 x 271 4 mm Legal 8 00 x 13 69 inches 203 2 x 347 6 mm Recommended printing area A 1 80 inches 45 8 mm B 1 45 inches 36 8 mm Printable area C 0 12 inch 3 0 mm D 0 20 inch 5 0 mm E 0 25 inch 6 4 mm F 0 25 inch 6 3 mm 148 ...

Page 149: ...es 98 8 x 170 0 mm Envelope Com 10 3 68 x 8 24 inches 93 5 x 209 3 mm Recommended printing area Envelope DL A 0 83 inch 21 0 mm B 1 14 inches 29 0 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm Envelope Com 10 A 0 12 inch 3 0 mm B 1 14 inches 29 0 mm C 0 22 inch 5 6 mm D 0 22 inch 5 6 mm 149 ...

Page 150: ...Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status 150 ...

Page 151: ...eplace the ink tank properly Once an ink tank has been installed do not remove it from the printer and leave it out in the open This will cause the ink tank to dry out and the printer may not operate properly when it is reinstalled To maintain optimal printing quality use an ink tank within six months of first use Note Color ink may be consumed even when printing a black and white document or when...

Page 152: ...than 60 minutes the print head holder moves to the right In this case close and reopen the front cover Note If the message for the ink tank replacement is displayed on the LCD check it and then press the OK button 2 When an ink tank for replacement is displayed on the LCD push up the ink tank eject lever B The ink tank will be ejected When you want to replace another ink tank press the OK button t...

Page 153: ...3 Remove the ink tank from the package Important Do not touch the contact C and joint D of the ink tank 4 Insert a new ink tank aligning it with the installation guide E of the printer 153 ...

Page 154: ...at can be replaced If you want to replace this ink tank press the OK button and then repeat procedures from step 2 To exit the ink tank replacement press the OK button until OK Exit is displayed on the screen The print head holder moves to the standby position You cannot remove the ink tank while at this position Important You cannot print unless all the ink tanks are installed Be sure to install ...

Page 155: ...ing operating noise This takes about 1 to 2 minutes Note If the error message appears on the LCD take appropriate action A Message Is Displayed If the print head is out of alignment as indicated by misaligned printed ruled lines or similar symptoms align the print head The printer may make noise during operation 155 ...

Page 156: ...e country or region where you are using your printer When you receive a notice about the remaining ink level a mark appears above the ink icon For example Ink tank is running low Prepare a new ink tank 3 If necessary click Ink Details You can check the ink related information If a warning or error related to the remaining ink amount occurs a notification icon is displayed at the top of the image i...

Page 157: ...Checking the Ink Status Checking the Ink Status with the LCD on the Printer You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 157 ...

Page 158: ...on about the remaining ink level Example Ink tank is running low Prepare a new ink tank Note The above screen shows estimated ink levels Select Print ink number in Ink information on the Setup menu screen to print the model number of the ink tank You can also check the ink status on the computer screen Checking the Ink Status from Your Computer 158 ...

Page 159: ...Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Printer 159 ...

Page 160: ...g Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head 160 ...

Page 161: ...ck pattern If there are missing lines or horizontal white streaks in the pattern Step3 Clean the print head From the printer Cleaning the Print Head From the computer Cleaning the Print Heads from Your Computer After cleaning the print head print and examine the nozzle check pattern Step1 If the problem is not resolved after performing from step 1 to step 3 twice Step4 Clean the print head deeply ...

Page 162: ...e Print Results Are Not Even such as the Ruled Lines Are Misaligned Step Align the print head From the printer Aligning the Print Head From the computer Aligning the Print Head Position from Your Computer 162 ...

Page 163: ...er inserting the cassette into the printer the paper information registration screen is displayed on the LCD Select A4 or Letter for Size and Plain paper for Type then press the OK button Important The cassette 2 is not available for the nozzle check pattern print procedure Be sure to load paper in the cassette 1 3 Extend the output tray extension then open the paper output support 4 Press the Set...

Page 164: ...er of sheets printed so far If there are missing lines in the pattern A Cleaning the print head is required D Good E Bad lines are missing If there are horizontal white streaks in the pattern B Cleaning the print head is required F Good G Bad horizontal white streaks are present Note The total number of sheets printed so far is shown in increments of 50 sheets on the printout of the nozzle check p...

Page 165: ...eaning the print head using the operation panel the print head of all ink colors are cleaned 1 Make sure that the power is turned on 2 Press the Setup button use the or button to select Maintenance then press the OK button LCD and Operation Panel 3 Use the or button to select Cleaning then press the OK button The printer starts cleaning the print head Do not perform any other operations until the ...

Page 166: ...int head of all ink colors are cleaned 1 Make sure that the power is turned on 2 Press the Setup button use the or button to select Maintenance then press the OK button LCD and Operation Panel 3 Use the or button to select Deep cleaning then press the OK button The printer starts cleaning the print head deeply Do not perform any other operations until the printer completes the deep cleaning of the...

Page 167: ...ize and Plain paper for Type then press the OK button Important The cassette 2 is not available for the print head alignment procedure Be sure to load paper in the cassette 1 3 Extend the output tray extension then open the paper output support 4 Press the Setup button use the or button to select Maintenance then press the OK button LCD and Operation Panel 5 Use the or button to select Head alignm...

Page 168: ...Aligning the Print Head Position Manually from Your Computer 168 ...

Page 169: ...rming Maintenance from a Computer Cleaning the Print Heads from Your Computer Aligning the Print Head Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern 169 ...

Page 170: ...Make sure that the printer is on and then click Execute Print head cleaning starts 4 Complete cleaning The Nozzle Check dialog box opens after the confirmation message 5 Check the results To check whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel If cleaning the head once does not resolve the print head problem clean it once more Important Cl...

Page 171: ...eck whether the print quality has improved click Print Check Pattern To cancel the check process click Cancel Important Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print head frequently will rapidly deplete your printer s ink supply Consequently perform cleaning only when necessary Note If there is no sign of improvement after Deep Cleaning turn off the printer wait 24...

Page 172: ...adjustment position are corrected and conditions such as color and line streaking are improved If the print results appear uneven because of line shifts or other conditions adjust the position of the print head On this printer you can adjust the print head either automatically or manually 172 ...

Page 173: ...he cassette 1 Important The cassette 2 is not available for the print head alignment procedure Be sure to load paper in the cassette 1 Note The number of sheets to be used differs when you select the manual head alignment If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper s...

Page 174: ...Note To print and check the current setting open the Start Print Head Alignment dialog box and click Print Alignment Value 174 ...

Page 175: ...n error message may appear because the computer cannot collect the printer status If this happens click OK to display the most recent settings specified on your computer 3 Switch head alignment to manual Check the Align heads manually check box 4 Apply the settings Click OK and when the confirmation message appears click OK 5 Click Print Head Alignment on the Maintenance tab The Start Print Head A...

Page 176: ...least noticeable streaks in the associated boxes Even if the patterns with the least noticeable streaks are clicked in the preview window their numbers are automatically entered in the associated boxes When you have entered all the necessary values click OK Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable verti...

Page 177: ...cessary values click OK Note If it is difficult to pick the best pattern pick the setting that produces the least noticeable horizontal stripes A Least noticeable horizontal stripes B Most noticeable horizontal stripes If it is difficult to pick the best pattern pick the setting that produces the least noticeable vertical streaks A Least noticeable vertical streaks B Most noticeable vertical strea...

Page 178: ...e check pattern printing Be sure to load paper in the cassette 1 Note If the cassette paper information registered on the printer is not set to A4 size and plain paper an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Dri...

Page 179: ...Related Topic Cleaning the Print Heads from Your Computer 179 ...

Page 180: ...Cleaning the Printer Cleaning the Exterior of the Printer Cleaning the Paper Feed Roller Cleaning the Inside of the Printer Bottom Plate Cleaning Cleaning the Pad in the Cassette 180 ...

Page 181: ... before cleaning the printer Do not use tissue paper paper towels rough textured cloth or similar materials for cleaning so as not to scratch the surface Paper tissue powder or fine threads may remain inside the printer and cause problems such as print head blockage and poor printing results Never use volatile liquids such as thinners benzene acetone or any other chemical cleaner to clean the prin...

Page 182: ...yed on the screen after inserting the cassette into the printer press the OK button 5 Use the or button to select the paper source to clean Cassette 1 or Cassette 2 then press the OK button The paper feed roller will rotate as it is cleaned 6 Make sure that the paper feed roller has stopped rotating then load three sheets of A4 or Letter sized plain paper in the paper source you selected in step 5...

Page 183: ...If the problem is not resolved after cleaning the paper feed roller contact the service center 183 ...

Page 184: ...zed plain paper in half widthwise then unfold the paper 3 Fold one side of the opened paper in another half aligning the edge with the center crease then unfold the paper 4 Load only this sheet of paper in the cassette 1 with the ridges of the creases facing up and the edge of the half with no crease facing to the far side After inserting the cassette into the printer the paper information registr...

Page 185: ...it feeds through the printer Check the folded parts of the ejected paper If they are smudged with ink perform Bottom Plate Cleaning again Note When performing Bottom Plate Cleaning again be sure to use a new piece of paper If the problem is not resolved after performing cleaning again the protrusions inside the printer may be stained Wipe off any ink from the protrusions using a cotton swab or the...

Page 186: ...ssette 1 or cassette 2 from the printer then remove all the paper 2 Clean the pad A sideways with a moistened cotton swab Important After cleaning the smeared pad dry it completely For an example of the cassette 1 3 Reload the paper then insert the cassette into the printer Note If a message is displayed on the screen after inserting the cassette into the printer press the OK button If the problem...

Page 187: ...Changing the Printer Settings Changing Printer Settings from Your Computer Changing the Machine Settings on the LCD 187 ...

Page 188: ...ing Printer Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode 188 ...

Page 189: ...m the driver settings or printing fails The procedure for changing the print options is as follows 1 Open the printer driver setup window 2 Click Print Options on the Page Setup tab The Print Options dialog box opens Note When you use the XPS printer driver the functions available to you are different 3 Change the individual settings If necessary change the setting of each item and then click OK T...

Page 190: ...om Commonly Used Settings on the Quick Setup tab select the printing profile to be used and if necessary change the settings after Additional Features You can also register necessary items on the Main and Page Setup tabs 3 Click Save The Save Commonly Used Settings dialog box opens 4 Save the settings Enter a name in the Name field If necessary click Options set the items and then click OK In the ...

Page 191: ...not be saved and preserved If a profile is deleted register the print settings again Deleting Unnecessary Printing Profile 1 Select the printing profile to be deleted Select the printing profile you want to delete from the Commonly Used Settings list on the Quick Setup tab 2 Delete the printing profile Click Delete When the confirmation message appears click OK The selected printing profile is del...

Page 192: ...nction automatically turns off the printer when there are no operations from the printer driver or the printer for a specified period of time 1 Open the printer driver setup window 2 Make sure that the printer is on and then click Auto Power on the Maintenance tab The Auto Power Settings dialog box opens Note If the printer is off or if communication between the printer and the computer is disable...

Page 193: ... to the same procedure Note When the printer is turned off the Canon IJ Status Monitor message varies depending on the Auto Power On setting When the setting is Enable Printer is standing by is displayed When the setting is Disable Printer is offline is displayed Important If you connect this printer to a network and use it you can set Auto Power Off but the power will not be turned off automatica...

Page 194: ... use the printer with volume of normal operating noise Always use quiet mode Select this option when you wish to reduce the operating noise of the printer Use quiet mode during specified hours Select this option when you wish to reduce the operating noise of the printer during a specified period of time Set the Start time and the End time of the quiet mode you wish to be activated If both are set ...

Page 195: ...tic head alignment but you can change it to manual head alignment If the printing results of automatic print head alignment are not satisfactory perform manual head alignment Check this check box to perform the manual head alignment Uncheck this check box to perform the automatic head alignment Rotate 90 degrees left when orientation is Landscape On the Page Setup tab you can change the rotation d...

Page 196: ...ng the slider to the left decreases the time If the paper gets stained because the next page is ejected before the ink on the printed page dries increase the ink drying wait time Reducing the ink drying wait time speeds up printing 4 Apply the settings Click OK and when the confirmation message appears click OK The printer operates with the modified settings hereafter 196 ...

Page 197: ...hanging the Printer Settings on the LCD Output settings LAN settings Dev user settings Firmware update Cassette settings Reset setting About Quiet setting Turning on off the Printer Automatically Using the Printer with the Access Point Mode 197 ...

Page 198: ...settings screen is displayed 4 Use the button to select the setting item then press the OK button The setting screen for the selected item is displayed 5 Use the button to select the menu then press the OK button 6 Use the button to select a setting item then press the OK button You can select the setting menus below Output settings LAN settings Dev user settings Firmware update Cassette settings ...

Page 199: ...About Quiet setting 199 ...

Page 200: ...ttings Prevent abrasion Use this setting only if the print surface becomes smudged Important Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality 200 ...

Page 201: ...ct when you perform settings for wireless LAN using an access point supporting a Wi Fi Protected Setup WPS PIN code method Follow the on screen instructions during setup Cableless setup Select if you specify the settings of the access point information to the printer directly from a device such as a smartphone without operating the access point Follow the on screen instructions of the connecting d...

Page 202: ... the LPR setting DRX setting Enables discontinuous reception when using wireless or wired LAN It allows you to save electricity Wireless LAN Selecting Active allows you to enable discontinuous reception when using wireless LAN Wired LAN Selecting Active allows you to enable discontinuous reception when using wired LAN Note Depending on the access point you are using discontinuous reception of the ...

Page 203: ...Turkish Greek Estonian Latvian Lithuanian Simplified Chinese Traditional Chinese Korean Indonesian Key repeat Enables Disables continuous input by pressing and holding down the button when selecting a setting menu or setting item Device info sending Selects whether you will send the printer usage information to Canon server The information sent to Canon will be utilized to develop better products ...

Page 204: ...ote If the firmware update is not complete check the following and take an appropriate action When using wired LAN make sure that the printer is connected to the computer with a LAN cable properly Check the network settings such as an access point or a router If Cannot connect to the server try again is displayed on the LCD press the OK button then try again after a while Current version You can c...

Page 205: ...pe with the Printer Driver and on the Printer Setting the Paper Size with the Printer Driver and on the Printer Det paper mismatch If you select ON the printer detects whether the paper size and the media type are the same as those registered in Register paper info If printing starts with the settings that do not match an error message is displayed on the LCD Note When OFF is selected Detect reins...

Page 206: ...ecified by IJ Network Tool back to the default Setting data Reverts the settings such as the paper size or media type back to the default Device info sending Reverts only the device information sending settings All data Reverts all settings you made to the printer back to the default The administrator password specified by IJ Network Tool reverts to the default setting Note You cannot change the f...

Page 207: ...n The LCD returns to the Setup menu screen You can reduce the operating noise while printing is in progress Important Operating speed may be reduced compared to when OFF is selected This function may not be so effective depending on the printer s setting Furthermore certain noise such as when the printer is preparing for printing is not reduced Note You can set the quiet mode from the operation pa...

Page 208: ...can select whether you turn the printer on automatically from the operation panel of the printer or the printer driver No matter how you set the mode the mode is applied when printing data is sent to the printer Turning off the Printer Automatically You can enable the printer to turn off automatically when no operation is made or no printing data is sent to the printer for a specified period of ti...

Page 209: ...hen switch the printer to the access point mode Restrictions If you use the printer with the access point mode for the long time it is recommended that you change the default access point name and the default password to the combination of numbers and letters with the point of view of security How to enable the Access Point Mode Enable the access point mode following the procedure below 1 Make sur...

Page 210: ...or the printer 2 Start printing from an external device such as a computer or a smartphone Note For details on how to print from an external device such as a computer or a smartphone via wireless LAN refer to the device s or application s instruction manual How to terminate the Access Point Mode In environments that the printer is connected with the computer over the wireless LAN usually set the p...

Page 211: ... WPA2 PSK AES Password Serial number of the printer Note To confirm the MAC address of the printer print out the network setting information Printing Out Network Setting Information You can change the security setting and the password using IJ Network Tool If you change the access point mode setting of the printer also change the access point setting of the external device such as a computer or a ...

Page 212: ...Information about Network Connection Useful Information about Network Connection 212 ...

Page 213: ...at Factory Network Connecting the Printer to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN Changing the Connection Method from USB to LAN Printing Out Network Setting Information 213 ...

Page 214: ... IPv6 Enable disable IPv6 Active Enable disable WSD Active Timeout setting 1 minute Enab disab Bonjour Active Service name Bonjour settings Canon iB4000 series LPR setting Active DRX setting Wireless LAN Active DRX setting Wired LAN Active Default Values of the Access Point Mode Item The default SSID access point name XXXXXX iB4000series Security setting WPA2 PSK AES Password Serial number of the ...

Page 215: ...Connecting the Printer to the Computer Using a USB Cable Connect the printer and the computer using a USB cable as the illustration below The USB port is located on the rear of the printer 215 ...

Page 216: ...e detection result screen Select a printer with checking the MAC address or the serial number set to the printer against that on the detection result screen Note A serial number may not be displayed on the detection result screen To check the MAC address of the printer print out the network setting information Printing Out Network Setting Information 216 ...

Page 217: ...structions on our website Connecting to Other Computer with LAN To add the computer connecting the printer with LAN perform setup with the Setup CD ROM or perform it according to the instructions on our website Changing the Connection Method from USB to LAN To change the connection method to LAN while you are using the printer with USB connection perform setup again with the Setup CD ROM or perfor...

Page 218: ...e following information on the printer s network setting is printed out Item Explanations of the item Setting Wireless LAN Wireless LAN Enable Disable Connection Connection status Active Inactive MAC Address MAC Address XX XX XX XX XX XX SSID SSID SSID of the wireless LAN SSID of the access point mode Password Password Password of the access point mode 8 to 10 alphanumeric characters Communication...

Page 219: ... TCP IP Version IPv4 IPv6 IPv4 IPv4 IP Address Selected IP Address IPv4 XXX XXX XXX XXX IPv4 Default Gateway Default Gateway IPv4 XXX XXX XXX XXX Subnet Mask Subnet Mask XXX XXX XXX XXX IPv6 IP Address 2 Selected IP Address IPv6 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX IPv6 Default Gateway 2 Default Gateway IPv6 XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subnet Prefix Length 2 Subnet Prefix Length XXX...

Page 220: ...ress XXX XXX XXX XXX Proxy Server Proxy Server setting Enable Disable Proxy Port Specifying Proxy Port 1 to 65535 Proxy Address Proxy Address XXXXXXXXXXXXXXXXXXXX XX represents alphanumeric characters 1 Depending on the country or region of purchase one of the channels from 1 to 11 is printed 2 Only when IPv6 is enabled the status of the network is printed 3 Only IPv6 and the IPsec setting are ena...

Page 221: ...About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication 221 ...

Page 222: ...LAN Sheet Changing the WEP Detailed Settings Changing the WPA WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings 222 ...

Page 223: ...support Fast User Switching It is recommended to exit IJ Network Tool when switching users Starting up IJ Network Tool 1 Start up IJ Network Tool as shown below In Windows 8 1 or Windows 8 select IJ Network Tool on the Start screen to start IJ Network Tool If IJ Network Tool is not displayed on the Start screen select the Search charm then search for IJ Network Tool In Windows 7 Windows Vista or W...

Page 224: ...tings in the Wireless LAN sheet 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab The Wireless LAN sheet is displayed For details on the Wireless LAN sheet...

Page 225: ...ncryption type of the printer was switched make sure that encryption types for the computer and the access point match that set to the printer If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party TCP IP Setup Sets the IP address of the printer to be used over the LAN Specify a value appropriat...

Page 226: ...r with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WEP in Encryption Method and click Configuration The WEP Details screen is displayed 6 Change the settings or confirm When changing the password WEP key the same change must be made to the passwor...

Page 227: ...t to specify the method manually select Open System or Shared Key according to the setting of the access point 7 Click OK Important If the printer cannot communicate with the computer after the encryption type of the printer was switched make sure that encryption types for the computer and the access point match that set to the printer Note Changing the network settings with the USB cable temporar...

Page 228: ...nshots in this section refer to the WPA detailed settings 1 Start up IJ Network Tool 2 Select the printer in Printers When the printer is connected to the computer with a USB cable temporarily select the printer with USBnnn where n is a number appearing in the Port Name column 3 Select Configuration from the Settings menu 4 Click the Wireless LAN tab 5 Select Use WPA WPA2 in Encryption Method and ...

Page 229: ...ou do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer The dynamic encryption method is selected from either TKIP basic encryption or AES secure encryption automatically Important If Auto is not displayed on Dynamic Encryption Type select either TKIP Basic Encryption or AES Secure Encryption 9 Click Finish 229 ...

Page 230: ...tion type of the printer was switched make sure that encryption types for the computer and the access point match that set to the printer Note Changing the network settings with the USB cable temporarily may switch the default printer In this case reset Set as Default Printer 230 ...

Page 231: ...gs menu 4 Click the Wired LAN tab The Wired LAN sheet is displayed For details on the Wired LAN sheet see Wired LAN Sheet 5 Change the settings or confirm Set the IP address of the printer to be used over the LAN Specify a value appropriate for your network environment 6 Click OK After changing configuration a screen is displayed asking you for confirmation before the settings are sent to the prin...

Page 232: ...o use an administrator password select the Use admin password check box and enter a password Important The password should consist of alphanumeric characters and be no longer than 32 characters The password is case sensitive Do not forget the password you set If you forget the administrator password you specified initialize the printer to revert the password to the default setting 6 Click OK A scr...

Page 233: ... Status from the View menu The Status screen is displayed and you can check the printer status and connection performance Important If the indicated value is low move your printer closer to the wireless network device 4 If you measure the connection performance in detail click Advanced Measurement The Connection Performance Measurement screen is displayed 5 Click Next The measurement starts and th...

Page 234: ...ons to avoid such situations Check that there are no sources of radio interference near the printer and the access point The wireless connection may use the same frequency band as microwave ovens and other sources of radio interference Try to keep the printer and the access point away from such sources Check if the radio channel of the access point is close to that of other access points nearby If...

Page 235: ... above finish the measurement then restart the IJ Network Tool to start over the measurement 7 Click Finish Note If any messages appear on Overall Network Performance move the machine and access point as instructed to improve the performance 235 ...

Page 236: ...ance screen is displayed 4 Click Initialize 5 When the confirmation screen is displayed click Yes The network settings of the printer is initialized Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the in...

Page 237: ...ngs The Confirmation screen is displayed when you modified the printer settings on the Configuration screen When you click Yes on the Confirmation screen the following screen is displayed for confirming the modified settings 237 ...

Page 238: ...ails Screen Authentication Type Confirmation Screen PSK Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen Wired LAN Sheet Admin Password Sheet Network Information Screen Access Control Sheet Edit Accessible MAC Address Screen Add Accessible MAC Address Screen Edit Accessible IP Address Screen Add Accessible IP Address Screen 238 ...

Page 239: ...ton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cab...

Page 240: ...played from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status In the access point mode this item is grayed out and you cannot confirm the printer connection status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network T...

Page 241: ...Information Screen Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Con...

Page 242: ...oint mode settings Perform settings following the message on the screen If you change the Encryption Method setting and the Password setting on the Set up printer s wireless LAN screen the changed settings are applied to the printer settings Note You can use this function only when you are using a computer compatible with the wireless LAN 4 Help menu Instructions Displays this guide About Displays...

Page 243: ...lick the tab to select the sheet to change the settings The following screen is the example to change the setting on the Wireless LAN sheet Note This screen is not available depending on the printer you are using For details on each sheet see the following Wireless LAN Sheet Wired LAN Sheet Admin Password Sheet 243 ...

Page 244: ...sing it as an access point Note When Access point mode is displayed on Network Type you cannot change the settings on the Wireless LAN sheet or the Admin Password sheet You can perform setting from Set up printer s wireless LAN on the Settings menu when you use the printer with the access point mode Depending on the printer you are using you can change the settings using the operation panel 2 SSID...

Page 245: ...he Authentication Type Confirmation screen is displayed automatically To change WPA WPA2 settings set before click Configuration to display the WPA WPA2 Details screen Changing the WPA WPA2 Detailed Settings 5 Configuration The detailed settings screen is displayed The WEP or the WPA WPA2 key selected in Encryption Method can be confirmed and changed For details on WEP setting Changing the WEP Det...

Page 246: ...ch as your personal information to a third party Note Signal strength is displayed as follows Good Fair Poor Type of encryption is displayed as follows Blank No encryption WEP WEP is set WPA WPA2 WPA WPA2 is set 2 Update Click to update the list of access points when your target access point is not detected If the target access point is set to the stealth mode click Cancel to return to the previou...

Page 247: ...tails screen appears if the selected access point is encrypted In this case configure the details to use the same encryption settings set to the access point Access points that cannot be used by this machine including those configured to use different encryption methods are displayed grayed out and cannot be configured 247 ...

Page 248: ...umber of characters and character type that can be entered differ depending on the combination of the key length and key format Key Length 64bit 128bit Key Format ASCII 5 characters 13 characters Hexadecimal Hex 10 digits 26 digits 2 Key Length Select either 64bit or 128bit 3 Key Format Select either ASCII or Hex 4 Key ID Select the Key ID index set to the access point 5 Authentication Select the ...

Page 249: ...een differs depending on the present settings 1 Authentication Type Displays the type of authentication used for client authentication This machine supports the PSK authentication method 2 Dynamic Encryption Type Displays the dynamic encryption method 3 Change Settings Displays the Authentication Type Confirmation screen Authentication Type Confirmation Screen 249 ...

Page 250: ...the printer you are using Type of authentication used for client authentication is displayed 1 Authentication Type Type of authentication used for client authentication is displayed PSK This machine supports the PSK authentication method This authentication type PSK uses a passphrase 250 ...

Page 251: ...phrase set to the access point The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexadecimal value If you do not know the access point passphrase refer to the instruction manual provided with the access point or contact its manufacturer 2 Dynamic Encryption Type The dynamic encryption method is selected from either TKIP basic encryption or AES secure encryption aut...

Page 252: ...tup Information Confirmation Screen Note This screen is not available depending on the printer you are using Displays the settings used for client authentication Confirm the settings and click Finish 252 ...

Page 253: ...ress of the printer to be used over the LAN Specify a value appropriate for your network environment Get IP address automatically Select this option to use an IP address automatically assigned by a DHCP server DHCP server functionality must be enabled on your router Use next IP address Select this option if no DHCP server functionality is available in your setup where you use the printer or you wa...

Page 254: ...reen 1 Use admin password Set an administrator password with privileges to set up and change detailed options To use this feature select this check box and enter a password 2 Password Enter the password to set 3 Password Confirmation Enter the password again for confirmation Important If you forget the administrator password you specified initialize the printer to revert the password to the defaul...

Page 255: ...is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copied to the clipboard 255 ...

Page 256: ...een 1 Printer Access Control Type Select the type of access control with which to limit access of computers or network devices to the printer over a network The setting items may differ depending on the choice of access control methods When Selecting MAC address When Selecting IP address When Selecting MAC address The accessible computers or network devices are specified by their MAC addresses Com...

Page 257: ...s and any comments 3 Edit The Edit Accessible MAC Address screen is displayed to edit the settings selected in Accessible MAC Addresses Edit Accessible MAC Address Screen Add Accessible MAC Address Screen 4 Add The Add Accessible MAC Address screen is displayed to register the MAC address of a computer or a network device from which to access the printer over the network Important Add the MAC addr...

Page 258: ...hows the registered IP addresses and any comments 3 Edit The Edit Accessible IP Address screen is displayed to edit the settings selected in Accessible IP Addresses Edit Accessible IP Address Screen Add Accessible IP Address Screen 4 Add The Add Accessible IP Address screen is displayed to register the IP address of a computer or a network device from which to access the printer over the network I...

Page 259: ...5 Delete Deletes the selected IP address from the list 259 ...

Page 260: ...example screenshots in this section refer to the Add Accessible MAC Address Screen 1 MAC Address Enter the MAC address of a computer or a network device to allow access 2 Comment Optionally enter any information to identify the device such as the name of the computer Important Comments will be displayed only on the computer used to enter them 260 ...

Page 261: ...Method An IP address is expressed as four values ranging from 0 to 255 Start IP Address Enter the first IP address in the range of addresses of the computers or network devices to allow access when you selected Range Specification in Specification Method An IP address is expressed as four values ranging from 0 to 255 End IP Address Enter the last IP address in the range of addresses of the compute...

Page 262: ... of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen 262 ...

Page 263: ...ton if the target printer is not displayed Important To change the printer s network settings using IJ Network Tool it must be connected via a LAN If No Driver is displayed for the name associate the port with the printer When the Printer Driver Is Not Associated with a Port If Not Found is displayed for the status check the followings The access point is turned on When using wired LAN the LAN cab...

Page 264: ...played from the Canon IJ Network Tool screen 1 File menu Exit Exits IJ Network Tool 2 View menu Status Displays the Status screen to confirm the printer connection status and wireless communication status In the access point mode this item is grayed out and you cannot confirm the printer connection status Status Screen Refresh Updates and displays the contents of Printers on the Canon IJ Network T...

Page 265: ...Information Screen Display Warning Automatically Enables or disables automatic display of the instruction screen When this menu is selected the instruction screen is displayed if one or more ports are unavailable for printing 3 Settings menu Configuration Displays the Configuration screen to configure settings of the selected printer Configuration Screen Note This item has the same function as Con...

Page 266: ...oint mode settings Perform settings following the message on the screen If you change the Encryption Method setting and the Password setting on the Set up printer s wireless LAN screen the changed settings are applied to the printer settings Note You can use this function only when you are using a computer compatible with the wireless LAN 4 Help menu Instructions Displays this guide About Displays...

Page 267: ...The device status is displayed as Available or Unavailable 2 Signal Strength Indicates the strength of the signal received by the printer ranging from 0 to 100 3 Link Quality Indicates the signal quality excluding the noise while communicating ranging from 0 to 100 4 Advanced Measurement To examine the connection performance between the printer and the access point or between the printer and the c...

Page 268: ...nection performance measurement Connection Performance Measurement Screen Initial Screen Connection Performance Measurement Screen Completion Screen Connection Performance Measurement Screen Initial Screen Click Next to start measurement Connection Performance Measurement Screen Completion Screen Displays when the measurement is finished 268 ...

Page 269: ...the printer and the access point Good connection performance Unstable connection performance Cannot connect Measurement is canceled or cannot measure 2 Remeasurement Measures the connection performance again Note If any messages appear on Overall Network Performance move the machine and access point as instructed to improve the performance 269 ...

Page 270: ...ngs of the printer Do not turn off the printer during initialization Click OK when initialization is complete Performing initialization when connected over wireless LAN will break the connection so perform setup with the Setup CD ROM or perform setup according to the instructions on our website 2 Network Setup of the Card Slot Note This item is not available depending on the printer you are using ...

Page 271: ...reen Note You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings To change the network settings using IJ Network Tool activate the LAN settings in advance Network Setup of the Card Slot Screen Setup Screen 1 Drive Select the drive letter to assign to the network drive 2 Update Reloads the drive letters that are unassigned in...

Page 272: ...to the card slot 2 Retry Returns to Network Setup of the Card Slot screen and re executes the network drive mapping 3 Cancel Cancels the card slot setup When IJ Network Tool is running over LAN the Cancel button is displayed grayed out and cannot be clicked 272 ...

Page 273: ...e You cannot print with the printer unless the printer driver is associated with the port 1 Model Displays the name of device specified as a destination port It is blank if the name of device is not detected 2 Printer Displays the printer driver installed in the computer Select the printer for which you want to change the association 3 OK Performs association 273 ...

Page 274: ...is set for the printers and the computers To display the Network Information screen select Network Information from the View menu 1 OK Returns to the Canon IJ Network Tool screen 2 Copy All Information All network information displayed is copied to the clipboard 274 ...

Page 275: ...Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall 275 ...

Page 276: ...twork Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network To mount the card slot as the network drive follow the procedure below 1 Insert a memory card into the card slot of the machine 2 Start up IJ Network Tool 3 Select the machine in Printers 4 Select Maintenance on the Settings menu 5 Click Setup 6 Specify the drive letter then click OK 276 ...

Page 277: ...ble only from a USB connected computer you cannot access the network drive of the card slot On the other hand when you enable it to be writable only from a LAN connected computer the card slot is not detected via USB Make sure that the card slot setting is selected properly according to your connection method To read files from a memory card via USB and over a network disable the function to write...

Page 278: ...inter driver follow the procedure below 1 Start up IJ Network Tool 2 Select the printer displayed as No Driver on Name 3 Select Associate Port on the Settings menu The Associate Port screen is displayed 4 Select a printer to associate with a port The list of the printers that the printer driver is installed is displayed at Printer on the Associate Port screen Select a printer to associate with a c...

Page 279: ...LAN router is available You can connect up to 5 devices to the machine using the access point mode Ad hoc Client computer and machine setting where wireless communication occurs on a peer to peer basis i e all clients in with the same SSID network name communicate directly with each other No access point is required This machine does not support ad hoc communication Admin Password Administrator pa...

Page 280: ...erating system to detect the connectable devices on a network automatically C Channel Frequency channel for wireless communication In the infrastructure mode the channel is automatically adjusted to match that set to the access point This machine supports channels 1 to 13 Channels 12 and 13 are not supported depending on the country or region of purchase Note that the number of channels that can b...

Page 281: ... influenced by the connected apparatus At the maximum transfer rate of 600 Mbps it is possible to communicate with multiple computer terminals within a dozen or so metre radius Compatible with 802 11b and 802 11g Infrastructure Client computer and machine setup where all wireless communications pass through an access point IP Address A unique number with four parts separated by dots Every network ...

Page 282: ...is not supported bidirectional communication M MAC Address Also known as the physical address A unique and permanent hardware identifier that is assigned to network devices by its manufacturer MAC addresses are 48 bits long and are written as a hexadecimal number separated by colons i e 11 22 33 44 55 66 O Operation Status Indicates the status on whether the printer can be used P Proxy server A se...

Page 283: ... itself by not broadcasting its SSID The client must specify the SSID set to the access point to detect it Subnet Mask IP address has two components the network address and the host address Subnet Mask used to calculate the Subnet Mask address from the IP address A Subnet Mask is usually assigned by an access point or a DHCP server of the router automatically Example IP Address 192 168 127 123 Sub...

Page 284: ...s been strengthened more than WEP Authentication WPA defines the following authentication methods PSK that can be used without an authentication server plus WPA 802 1x that do require an authentication server This machine supports WPA PSK Passphrase This encrypted key is used to perform WPA PSK authentication The passphrase should be a string of 8 to 63 alphanumeric characters or a 64 digit hexade...

Page 285: ...nt of a wireless network There are 2 primary methods used in the Wi Fi Protected Setup PIN entry a mandatory method of setup for all WPS certified devices Push button configuration PBC an actual push button on the hardware or through a simulated push button in the software 285 ...

Page 286: ...tems you should set a network key WEP or WPA WPA2 to the access point to encrypt wireless transmission Wireless communication with a product that does not comply with the Wi Fi standard cannot be guaranteed Connecting with too many computers may affect the printer performance such as printing speed 286 ...

Page 287: ...tion of the security software or operation system Important If you disabled the firewall function disconnect your network from the Internet Some applications like the network configuration software override firewall settings Check the application s settings beforehand If the printer you use is set to Get IP address automatically the IP address changes every time the printer connects to the network...

Page 288: ...ut Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Printer 288 ...

Page 289: ...ity To keep printer s performance Canon printer performs cleaning automatically according to its condition When the printer performs cleaning a small amount of ink is consumed In this case all colors of ink may be consumed Cleaning function The cleaning function helps the printer to suck air bubbles or ink itself from the nozzle and thus prevents print quality degradation or nozzle clogging Does b...

Page 290: ...uantities of paper the area where papers go through may get smeared with ink Clean the inside of your printer with Bottom Plate Cleaning Check how to load the paper correctly Is the paper loaded in the correct orientation To load paper in a cassette load paper WITH THE PRINTING SIDE FACING DOWN Loading Paper A cassette 1 B cassette 2 Is the paper curled The curled paper causes paper jam Flatten th...

Page 291: ...ptimal quality and paper suitable for documents Each media type has specific preset settings how ink is used and sprayed distance from nozzles etc that allow you to print to that type with optimal image quality The wrong paper settings may cause poor printout color quality or scratches on the printed surface If you notice blurring or uneven colors increase the print quality setting and try printin...

Page 292: ...printer has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings Before printing make paper settings in accordance with the cassette paper information When this function is enabled an error message is displayed if these settings do not match to prevent incorrect printing When this error message is displayed check and correct the paper ...

Page 293: ...r press the ON button If you press the ON button while printing is in progress the print data sent from the computer queues in the printer and you may not be able to continue to print Press the Stop button to cancel printing 293 ...

Page 294: ...that the POWER lamp is not lit Print periodically Just as the tip of a felt pen becomes dry and unusable if it has not been used for a long time even if it is capped the print head too may become dried or clogged if the printer has not been used for a long time We recommend you to use the printer at least once a month Ink is mixed at fixed intervals The printer is set to automatically mix the ink ...

Page 295: ...g so may cause the ink to leak during transport and cause damage to the printer When a shipping agent is handling transport of the printer have its box marked THIS SIDE UP to keep the printer with its bottom facing down Mark also with FRAGILE or HANDLE WITH CARE 1 Turn the printer off 2 Confirm that the POWER lamp is off and unplug the power cord Important Do not unplug the printer while the POWER...

Page 296: ...vers on the printer to keep them from opening and to prevent the cassettes from falling out during transportation Then pack the printer in the plastic bag 8 Attach the protective material to the printer when packing the printer in the box 296 ...

Page 297: ... of deposit Postage stamps canceled or uncanceled Identifying badges or insignias Selective service or draft papers Checks or drafts issued by governmental agencies Motor vehicle licenses and certificates of title Traveler s checks Food stamps Passports Immigration papers Internal revenue stamps canceled or uncanceled Bonds or other certificates of indebtedness Stock certificates Copyrighted works...

Page 298: ...e performance of the printer may be reduced under certain temperature and humidity conditions Recommended conditions Temperature 59 to 86 F 15 to 30 C Humidity 10 to 80 RH no condensation For the temperature and humidity conditions of papers such as photo paper refer to the paper s packaging or the supplied instructions Storage environment Temperature 32 to 104 F 0 to 40 C Humidity 5 to 95 RH no c...

Page 299: ...IP AES Setup WPS Push button configuration PIN code method WCN WCN NET Cableless setup Other Features Administration password Minimum System Requirements Conform to the operating system s requirements when higher than those given here Windows Operating System Windows 8 Windows 8 1 Windows 7 Windows 7 SP1 Windows Vista SP1 Windows Vista SP2 Windows XP SP3 32 bit only Printer driver only Windows Ser...

Page 300: ... computer with Windows 8 1 Windows 8 Windows 7 Windows Vista or Windows XP pre installed Windows A CD ROM Drive or internet connection is required during software installation Windows Internet Explorer 8 9 10 or 11 is required to install Easy WebPrint EX Windows Some functions may not be available with Windows Media Center Windows NET Framework 4 or 4 5 must be installed to use the Windows softwar...

Page 301: ...Administrator Settings Sharing the Printer on a Network 301 ...

Page 302: ...s that share a single printer Setting Up a Shared Printer This section describes how to set up the print server and the client Note The Windows versions of the computers connected to the network do not necessarily have to be the same To set up the fax driver use the same procedure Related Topic Restrictions on Printer Sharing 302 ...

Page 303: ... and Faxes The Printers and Faxes window is displayed 3 Click the icon for the model name of printer to be shared If you are using Windows 8 1 Windows 8 Windows 7 Windows Server 2012 R2 Windows Server 2012 or Windows Server 2008 R2 press the Alt key and from the displayed File menu select Printer properties Sharing tab If you are using Windows Vista press the Alt key and from the displayed File me...

Page 304: ...2003 R2 or Windows Server 2003 from the File menu open Server Properties and select the Drivers tab 3 Click Add 4 When the Add Printer Driver Wizard window is displayed click Next 5 If the print server has a 32 bit architecture select x64 If the print server has a 64 bit architecture select x86 Then click Next 6 Click Have Disk 7 In the Install From Disk window open the Driver folder of the downlo...

Page 305: ...displayed To disable the message display follow the procedure below If you are using Windows 8 1 Windows 8 Windows Server 2012 R2 or Windows Server 2012 In the Devices and Printers window of the client system select the printer from Printers and click Print server properties on the command bar Uncheck Show informational notifications for network printers on the Advanced tab and then restart the co...

Page 306: ...ot use Canon IJ Preview When the functions on the Maintenance tab cannot be set properly from a client system they may be grayed out In this case change the settings from the print server When you change the settings of the print server you should delete the icon of the shared printer from the client system and then specify the shared settings again in the client system If the same driver installe...

Page 307: ...e tools may not be available depending on the printer you are using operation panel of the printer IJ Network Tool printer information screen displayed on some Canon application software When you change the password use 0 to 32 alphanumeric characters If the password has been changed while you are sharing the printer and you do not know the password ask the administrator of the printer you are usi...

Page 308: ...Printing Printing from a Computer Paper setting for Printing 308 ...

Page 309: ...Printing from a Computer Printing with Application Software that You are Using Printer Driver 309 ...

Page 310: ...e that You are Using Printer Driver Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the Printer Driver 310 ...

Page 311: ... 3 Open the printer driver setup window 4 Select a frequently used profile In Commonly Used Settings on the Quick Setup tab select a printing profile suited for the purpose When you select a printing profile the Additional Features Media Type and Printer Paper Size settings are automatically switched to the values that were preset 5 Select the print quality For Print Quality select High or Standar...

Page 312: ...ing on a printing profile 6 Select the paper source Select Cassette Auto Select Cassette 1 or Cassette 2 that matches your purpose for Paper Source Important The paper source settings that can be selected may differ depending on the paper type and size 7 Complete the setup 312 ...

Page 313: ...ommonly Used Settings window click Save to register the specified settings Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Se...

Page 314: ...anon genuine papers Photo Printing Media name Model No Media Type in the printer driver Cassette paper information registered on the printer Photo Paper Plus Glossy II PP 201 Photo Paper Plus Glossy II PlusGlossyII Photo Paper Pro Luster LU 101 Photo Paper Pro Luster Pro Luster Photo Paper Plus Semi gloss SG 201 Photo Paper Plus Semi gloss Semi gloss Photo Paper Glossy GP 501 GP 601 Glossy Photo P...

Page 315: ...er sizes on this printer Printer Paper Size in the printer driver Cassette paper information registered on the printer Letter 8 5 x11 22x28cm Letter Legal 8 5 x14 22x36cm Legal A5 A5 A4 A4 B5 B5 4 x6 10x15cm KG 4 x6 5 x7 13x18cm 2L 5 x7 8 x10 20x25cm 8 x10 L 89x127mm L 2L 127x178mm 2L 5 x7 Envelope Com 10 Env Com 10 Envelope DL Envelope DL Yougata 4 4 13 x9 25 Others Yougata 6 3 86 x7 48 Others Cu...

Page 316: ...ling Poster Printing Booklet Printing Duplex Printing Stamp Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards Switching the Paper Source to Match the Purpose Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Editing the Print Document or Reprinting from the Print History 316 ...

Page 317: ... the printer driver setup window 2 Select the paper size Select a page size from the Page Size list on the Page Setup tab 3 Set Orientation Select Portrait or Landscape for Orientation Check Rotate 180 degrees check box when you want to perform printing with the original being rotated 180 degrees 4 Complete the setup Click OK When you execute print the document will be printed with the selected pa...

Page 318: ...r of copies to be printed 3 Specify the print order Check the Print from Last Page check box when you want to print from the last page in order and uncheck the check box when you want to print from the first page Check the Collate check box when you are printing multiple copies of a document and want to print out all pages in each copy together Uncheck this check box when you want to print all pag...

Page 319: ...software and this printer driver the number of copies may be multiplied numbers of the two settings or the specified printing order may not be enabled Print from Last Page appears grayed out and is unavailable when Tiling Poster is selected for Page Layout When Booklet is selected for Page Layout Print from Last Page and Collate appear grayed out and cannot be set When Duplex Printing is selected ...

Page 320: ...be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab The printer analyzes the Orientation and Page Layout settings and automatically selects the best staple position When you want to change the setting select from the list 3 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 320 ...

Page 321: ...ab When you execute print the data is printed with the specified staple side and margin width Important Stapling Side and Specify Margin appear grayed out and are unavailable when Tiling Poster or Booklet is selected for Page Layout Scaled is selected for Page Layout When Duplex Printing is also selected only Stapling Side can be specified 321 ...

Page 322: ...er size of the document Using Page Size select the page size that is set with your application software 4 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list When the Printer Paper Size is smaller than the Page Size the page image will be reduced When the Printer Paper Size is larger than the Page Size the page image will be enlarged The ...

Page 323: ...5 Complete the setup Click OK When you execute print the document will be enlarged or reduced to fit to the page size 323 ...

Page 324: ...e Page Setup tab 3 Select the paper size of the document Using Page Size select the page size that is set with your application software 4 Set the scaling rate by using one of the following methods Select a Printer Paper Size When the printer paper size is smaller than the Page Size the page image will be reduced When the printer paper size is larger than the Page Size the page image will be enlar...

Page 325: ...printer driver 5 Complete the setup Click OK When you execute print the document will be printed with the specified scale Important When the application software which you used to create the original has the scaled printing function configure the settings on your application software You do not need to configure the same setting in the printer driver 325 ...

Page 326: ...Note Selecting Scaled changes the printable area of the document 326 ...

Page 327: ...ect Page Layout from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the number of pages to be printed on one sheet and the page order If necessary click Specify specify the following set...

Page 328: ...To change the page arrangement order select a placement method from the list Page Border To print a page border around each document page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the specified number of pages will be arranged on each sheet of paper in the specified order 328 ...

Page 329: ...ing poster printing is as follows Setting Tiling Poster Printing 1 Open the printer driver setup window 2 Set tiling poster printing Select Tiling Poster from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the printer driver 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Pa...

Page 330: ...pecifies the printing range Select All under normal circumstances To reprint only a specific page select Pages and enter the page number you want to print To specify multiple pages enter the page numbers by separating them with commas or by entering a hyphen between the page numbers Note You can also specify the print range by clicking the pages in the settings preview 5 Complete the setup Click O...

Page 331: ... select Print all pages or Delete all pages 2 Complete the setup After completing the page selection click OK When you execute print only specified pages will be printed Important Since tiling poster printing enlarges the document when printing it the print results may become coarse 331 ...

Page 332: ...let printing is as follows 1 Open the printer driver setup window 2 Set booklet printing Select Booklet from the Page Layout list on the Page Setup tab The current settings are displayed in the settings preview on the left side of the window 3 Select the print paper size Select the size of the paper loaded in the printer from the Printer Paper Size list 4 Set the margin for stapling and the margin...

Page 333: ...d each document page check the check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the document is automatically printed first on one side of a sheet of paper and then on the opposite side When the printing is complete fold the paper at the center of the margin and make a booklet Important Booklet cannot be selected when a media type other than Plain Paper is selec...

Page 334: ...ter driver setup window 2 Set automatic duplex printing Check the Duplex Printing check box on the Page Setup tab and confirm that Automatic is checked 3 Select the layout Select Normal size Fit to Page Scaled or Page Layout from the Page Layout list 4 Set the print area When you perform duplex printing the print area of the document becomes slightly narrower than usual and the document may not fi...

Page 335: ...other stapling side from the list 6 Set the margin width If necessary click Specify Margin and set the margin width and then click OK 7 Complete the setup Click OK on the Page Setup tab When you execute print duplex printing will be started Performing Duplex Printing Manually You can perform the duplex printing manually 1 Open the printer driver setup window 2 Set duplex printing Check the Duplex ...

Page 336: ...ding to the message Then click Start Printing to print the opposite side Important When a media type other than Plain Paper is selected from the Media Type list on the Main tab Duplex Printing appears grayed out and is unavailable When Borderless Tiling Poster or Booklet is selected from the Page Layout list Duplex Printing and Stapling Side appear grayed out and are unavailable Duplex Printing ca...

Page 337: ...Related Topic Changing the Printer Operation Mode 337 ...

Page 338: ... you to print a light illustration behind the document data The procedure for performing stamp background printing is as follows Printing a Stamp CONFIDENTIAL IMPORTANT and other stamps that are used often in companies are pre registered 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer ...

Page 339: ... the XPS printer driver is used When the XPS printer driver is used the stamp is normally printed in the foreground of the document Print semitransparent stamp Check this check box to print a semi transparent stamp on the document This function is available only when the XPS printer driver is used Stamp first page only To print the stamp only on the first page check this check box 5 Complete the s...

Page 340: ... first page check this check box 5 Complete the setup Click OK on the Page Setup tab When you execute print the data is printed with the specified background Note The stamp and background are not printed on blank sheets inserted with the Insert blank page function of booklet printing Related Topics Registering a Stamp Registering Image Data to be Used as a Background 340 ...

Page 341: ...ary stamps can be deleted at any time The procedure for registering a new stamp is as follows Registering a New Stamp 1 Open the printer driver setup window 2 Click Stamp Background Stamp on the Page Setup tab The Stamp Background Stamp dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used 3 Click Define St...

Page 342: ...eType Font Style Size and Outline You can select the color of the stamp by clicking Select Color Important Stamp Text appears grayed out and is unavailable when Date Time User Name is selected Placement tab Select the stamp position from the Position list You can also select Custom from the Position list and specify coordinates for X Position and Y Position You can also change the stamp position b...

Page 343: ...overwrite on the Save settings tab When you want to save the stamp with a different title type a new title in the Title box and click Save Click OK when the confirmation message appears 5 Complete the setup Click OK The Stamp Background Stamp dialog box opens again The registered title appears in the Stamp list Deleting an Unnecessary Stamp 1 Click Define Stamp in the Stamp Background Stamp dialog...

Page 344: ...sting background An unnecessary background can be deleted The procedure for registering image data to be used as a background is as follows Registering New Background 1 Open the printer driver setup window 2 Click Stamp Background on the Page Setup tab The Stamp Background dialog box opens Note With the XPS printer driver the Stamp Background button has become the Stamp button and Background canno...

Page 345: ...der to the left lightens the background To print the background at the original bitmap intensity move the slider to the rightmost position 6 Save the background Click the Save settings tab and enter a title in the Title box and then click Save Click OK when the confirmation message appears Note Spaces tabs and returns cannot be entered at the beginning or end of a title 7 Complete the setup Click ...

Page 346: ...te the setup Click OK then it returns to Stamp Background dialog box The registered title appears in the Background list Deleting an Unnecessary Background 1 Click Select Background in the Stamp Background dialog box The Background Settings dialog box opens 2 Select the background to be deleted Select the title of the background you want to delete from the Backgrounds list on the Save settings tab...

Page 347: ...ect the paper size When the Envelope Size Setting dialog box is displayed select Envelope Com 10 Envelope DL Yougata 4 4 13 x9 25 or Yougata 6 3 86 x7 48 and then click OK 5 Set the orientation To print the addressee horizontally select Landscape for Orientation 6 Select the print quality Select High or Standard that matches your purpose for Print Quality 7 Complete the setup Click OK When you exe...

Page 348: ...isplay Guide Message of the Option menu to enable the setting Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the...

Page 349: ...s about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 5 Select the paper size For Printer Paper Size select Hagaki 100x148mm or Hagaki 2 200x148mm Important Return postcards can be used only when you print them from the computer When pri...

Page 350: ...de messages to be displayed To display guide messages again open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor On the Option menu choose Display Guide Message and click Hagaki Printing to enable the setting When printing on media other than postcards load the media according to usage method of that media and click Start Printing 350 ...

Page 351: ...rce From the Paper Source list select the paper source that matches your purpose Cassette Auto Select Based on the paper settings on the printer driver and the cassette paper information registered on the printer the printer automatically determines which cassette to use and feeds paper from that cassette Cassette 1 Paper is fed from the cassette 1 Cassette 2 Paper is fed from the cassette 2 Impor...

Page 352: ...assette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to be registered on the printer see the following Paper Settings on the Printer Driver and the Printer Media Type Paper Settings on the Printer Driver and the Printer Paper Size 352 ...

Page 353: ...ults display on the Quick Setup tab 1 Open the printer driver setup window 2 Set the preview Check the Preview before printing check box on the Main tab 3 Complete the setup Click OK When you execute print the Canon IJ Preview opens and displays the print results Important In the Manual Color Adjustment dialog box the Color Adjustment tab contains the Print a pattern for color adjustment check box...

Page 354: ...a custom size in Printer Paper Size on the Quick Setup tab 1 Open the printer driver setup window 2 Select the paper size Select Custom for Page Size on the Page Setup tab The Custom Paper Size dialog box opens 3 Set the custom paper size Specify Units and enter the Width and Height of the paper to be used Then click OK 4 Complete the setup Click OK on the Page Setup tab When you execute print the...

Page 355: ... size of the specified user defined media For information about printable sizes for user defined media see Media Types You Can Use Note If the paper settings on the printer driver differ from the cassette paper information registered on the printer an error may occur For instructions on what to do if an error occurs see Paper setting for Printing For details about the cassette paper information to...

Page 356: ...ieve the document print history to print the document The procedure for using the Canon IJ XPS Preview is as follows Print Combine Documents Delete Document Reset Documents View Thumbnails Move Document Undo Move Page Delete Page Note By clicking View Thumbnails you can display or hide thumbnails of the print documents selected in the Document Name list Clicking Undo reverses the change that just ...

Page 357: ...documents selected before the combining are deleted from the list and the combined document is added to the list Changing the sequence of print documents or print pages To change the sequence of the print documents go to the Document Name list and select the print document to be moved Next on the Edit menu select Move Document from Documents and select the appropriate item You can also click and d...

Page 358: ...gs of the print document some functions may not be available in the Canon IJ XPS preview Note You can rename Document Name to any name 5 Executing print Click Print When you execute print the printer uses the specified settings to print the data Reprinting from the Print History When you click Save Print History on the File menu to enable the setting the document printed from the preview is saved ...

Page 359: ...n Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 359 ...

Page 360: ...ox on the Main tab 3 Complete the setup Click OK When you execute print the document is converted to grayscale data It allows you to print the color document in monochrome Important When the Grayscale Printing check box is checked the printer driver processes image data as sRGB data In this case actual colors printed may differ from those in the original image data When using the grayscale printin...

Page 361: ...Note During Grayscale Printing inks other than black ink may be used as well 361 ...

Page 362: ...t to use an application software to specify a printing ICC profile select None The procedure for specifying color correction is as follows You can also set color correction on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjus...

Page 363: ... an application software to print data 4 Complete the setup Click OK on the Main tab When you execute print the document data is printed with the specified color correction Important When ICM is disabled in the application software ICM is unavailable for Color Correction and the printer may not be able to print the image data properly When the Grayscale Printing check box on the Main tab is checke...

Page 364: ... or the application software to be used There are two typical printing methods Check the color space Adobe RGB or sRGB of the image data and the application software to be used and then select the printing method suited to your purpose Adjusting Colors with the Printer Driver Describes the procedure for printing sRGB data by using the color correction function of the printer driver To print using ...

Page 365: ...ows 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select Driver Matching for Color Correction 4 Set the other items If necessary click Color Adjustment tab and adjust the color balance Cyan Magenta Yellow and adj...

Page 366: ...Adjusting Intensity Adjusting Contrast 366 ...

Page 367: ...se your application software to select color management items and specify an input ICC profile and a printing ICC profile in the image data Even if you print using a printing ICC profile that you created yourself from your application software be sure to select color management items from your application software For instructions refer to the manual of the application software you are using 1 Ope...

Page 368: ...print the data with the Adobe RGB color space even if the application software does not support Adobe RGB 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Select color correction Click Matching tab and select ICM ICC Profile Matching for Color Correction 4 Selec...

Page 369: ...e displayed 5 Set the other items If necessary click Color Adjustment tab and adjust Cyan Magenta Yellow Brightness Intensity and Contrast settings and then click OK 6 Complete the setup Click OK on the Main tab When you execute print the printer uses the color space of the image data Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjust...

Page 370: ...he case when color balance is used to intensify cyan and to diminish yellow so that the overall colors are more uniform No adjustment Adjust color balance The procedure for adjusting color balance is as follows You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1...

Page 371: ... in the settings preview on the left side of the printer driver After adjusting each color click OK 4 Complete the setup Click OK on the Main tab When you execute print the document is printed with the adjusted color balance Important When the Grayscale Printing check box on the Main tab is checked the color balance Cyan Magenta Yellow appear grayed out and are unavailable Related Topics Specifyin...

Page 372: ...a list together with the adjustment values Described below is the procedure for adjusting the color balance while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print a patte...

Page 373: ...ble Printer Paper Size Select the paper size to be used for pattern printing Note Depending on the paper size selected on the Page Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variat...

Page 374: ...lect OK and then execute printing The printer then prints a pattern in which the color balance that you set is the center value 6 Adjusting the color balance Look at the print results and select the image that you like best Then enter the color balance numbers indicated at the bottom of that image into the Cyan Magenta and Yellow fields on the Color Adjustment tab Clear the Print a pattern for col...

Page 375: ... tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling Side can be set You can print a pattern only if Normal size is selected for Page Layout on the Page Setup tab When the Grayscale Printing check box on the Main tab is checked Cyan Magenta and Yellow appear...

Page 376: ...ghtness is as follows You can also set brightness on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Specif...

Page 377: ...he setup Click OK on the Main tab When you execute print the data is printed at the specified brightness Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast 377 ...

Page 378: ... then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust intensity Moving the Intensity slider to the right intensifies darkens the colors and moving the slider to the left dilutes brighte...

Page 379: ...data is printed with the adjusted intensity Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver 379 ...

Page 380: ... choosing Photo Printing under Commonly Used Settings and then choosing Color Intensity Manual Adjustment under Additional Features 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Adjust the contrast Moving the Contrast slider to the right increases the contras...

Page 381: ...ute print the image is printed with the adjusted contrast Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Intensity Contrast Using Sample Patterns Printer Driver 381 ...

Page 382: ...n a list together with the adjustment values Described below is the procedure for adjusting the intensity contrast while looking at the pattern 1 Open the printer driver setup window 2 Select the manual color adjustment On the Main tab select Manual for Color Intensity and click Set The Manual Color Adjustment dialog box opens 3 Selecting pattern print On the Color Adjustment tab select the Print ...

Page 383: ...p tab there may be sizes that cannot be selected Amount of Pattern Instances Select Largest Large or Small to set the number of patterns to be printed Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected Color Variation Between Instances Set the amount of color change between neighboring patterns Note Large is about double the size of Medium and Sma...

Page 384: ...ch the intensity contrast that you set is the center value 6 Adjusting the intensity contrast Look at the print results and select the image that you like best Then enter the intensity contrast numbers indicated at the bottom of that image into the Intensity and Contrast fields on the Color Adjustment tab Clear the Print a pattern for color adjustment check box and click OK 384 ...

Page 385: ...rint a pattern for color adjustment is selected on the Color Adjustment tab the following items are grayed out and cannot be set Preview before printing on the Main tab Stapling Side and Specify Margin on the Page Setup tab When Duplex Printing is set only Stapling Side can be set You can print a pattern only if Normal size is selected for Page Layout on the Page Setup tab Depending on your applic...

Page 386: ...ver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use Printer Driver 386 ...

Page 387: ...use the XPS printer driver the standard printer driver must already be installed on your computer Installing the Printer Driver To install the regular printer driver load the Setup CD ROM that comes with the printer and then install the driver from Start Setup Again To install the XPS printer driver load the Setup CD ROM that comes with the printer and then select XPS Driver from Add Software Spec...

Page 388: ...ead cleaning or to configure a printing profile that is common to all application software 1 Select as described below If you are using Windows 8 1 or Windows 8 from the Desktop charms select Settings Control Panel Hardware and Sound Devices and Printers If you are using Windows 7 select the Start menu Devices and Printers If you are using Windows Vista select the Start menu Control Panel Hardware...

Page 389: ...ask bar Click the button of the status monitor displayed on the task bar The Canon IJ Status Monitor appears Note To open the Canon IJ Status Monitor when the printer is not printing open the printer driver setup window and click View Printer Status on the Maintenance tab The information displayed on the Canon IJ Status Monitor may differ depending on the country or region where you are using your...

Page 390: ...e country or region where you are using your printer When you receive a notice about the remaining ink level a mark appears above the ink icon For example Ink tank is running low Prepare a new ink tank 3 If necessary click Ink Details You can check the ink related information If a warning or error related to the remaining ink amount occurs a notification icon is displayed at the top of the image i...

Page 391: ...umber of pages You can also change the media type and paper source settings When you want to display a preview before printing open the printer driver setup window click the Main tab and check the Preview before printing check box When you do not want to display a preview before printing uncheck the check box Important If you are using the XPS printer driver see Editing the Print Document or Repri...

Page 392: ...r displayed on the task bar The Canon IJ Status Monitor appears 2 Display the print jobs Click Display Print Queue The print queue window opens 3 Delete the print jobs Select Cancel All Documents from the Printer menu When the confirmation message appears click Yes The deletion of the print job is complete Important Users who have not been granted access permission for printer management cannot de...

Page 393: ...printing on the Main tab Prevention of Print Data Loss in the Print Options dialog box on the Page Setup tab Page Layout Tiling Poster Booklet Duplex Printing Specify Margin Print from Last Page Collate and Stamp Background Stamp on the Page Setup tab Print a pattern for color adjustment on the Color Adjustment tab in the Manual Color Adjustment dialog box Since the resolution in the preview displ...

Page 394: ...aper size that you specified in Word 3 Set the Page Layout that you want and then click OK to close the window 4 Without starting printing close the Print dialog box 5 Open Word s Print dialog box again 6 Open the printer driver setup window and click OK 7 Start printing If bitmap printing is enabled in Adobe Illustrator Adobe Systems Incorporated printing may take time or some data may not be pri...

Page 395: ...Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description 395 ...

Page 396: ...ng the individual profiles or by holding down the Ctrl key and pressing the up or down arrow keys Standard These are the factory settings If Page Size Orientation and Copies were set from the application software those settings have priority Business Document Select this setting when printing a general document If Page Size Orientation and Copies were set from the application software those settin...

Page 397: ...of paper You can check an overall image of the layout Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview before printing Uncheck this check box if you do not want to display a preview Important To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer...

Page 398: ...he size of paper actually loaded into the printer Normally the paper size is set automatically according to the output paper size setting and the document is printed with no scaling When you set 2 on 1 Printing or 4 on 1 Printing in Additional Features you can manually set the paper size with Page Size on the Page Setup tab If you select a paper size that is smaller than the Page Size the document...

Page 399: ...on the printer driver However if the print results are not acceptable specify the function settings on the application software Always Print with Current Settings Prints documents with the current settings starting from the next print execution When you select this function and then close the printer driver setup window the information that you set on the Quick Setup Main and Page Setup tabs are s...

Page 400: ...ze specified with the application software Save the orientation setting Saves the Orientation to the printing profile in Commonly Used Settings To apply the saved print orientation when the printing profile is selected check this check box If this check box is unchecked the print orientation is not saved and consequently the Orientation setting is not applied when the printing profile is selected ...

Page 401: ...ch the Purpose Displaying the Print Results before Printing Setting Paper Dimensions Custom Size Printing a Color Document in Monochrome Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns Printer Driver Adjusting Brightness Adjusting Intensity Adjusting Contrast Adjusting Intensity Contrast Using Sample Patterns Printer Driver Registering a Frequently...

Page 402: ... matches the paper that is loaded in the printer This ensures that printing is carried out properly for the specified paper Paper Source Shows the source from which paper is supplied You may be able to switch the paper source with the printer driver Cassette Auto Select Based on the paper settings on the printer driver and the cassette paper information registered on the printer the printer automa...

Page 403: ...se an ICC profile to adjust colors use the Manual Color Adjustment dialog box to set the profile Grayscale Printing This function converts the data to monochrome data when printing your document Check this check box to print a color document in monochrome Preview before printing Shows what the print result will look like before you actually print the data Check this check box to display a preview ...

Page 404: ... balance slightly Important When Grayscale Printing is checked on the Main tab Cyan Magenta and Yellow appear grayed out and are unavailable Brightness Selects the brightness of your print You cannot change the levels of pure white and black However the brightness of the colors between white and black can be changed Intensity Adjusts the overall intensity of your print Moving the slider to the rig...

Page 405: ...ge Setup tab there may be sizes that cannot be selected Amount of Pattern Instances Sets the number of patterns to be printed You can select from Largest Large and Small When you select a pattern size the number of patterns that can be printed is as follows Note Largest and Large cannot be selected when certain paper sizes or output paper sizes are selected The setting preview on the Main tab disp...

Page 406: ...the printer may not be able to print the image data properly None Disables color adjustment with the printer driver Input Profile Specifies the input profile to be used when you select ICM ICC Profile Matching for Color Correction Standard The standard printer profile sRGB which supports the color space of ICM is used This is the default setting Adobe RGB 1998 The Adobe RGB profile which supports ...

Page 407: ...Printing a Color Document in Monochrome Displaying the Print Results before Printing 407 ...

Page 408: ...ed within the application If you select Custom the Custom Paper Size dialog box opens and allows you to specify any vertical and horizontal dimensions for the paper size Orientation Selects the printing orientation If the application used to create your document has a similar function select the same orientation that you selected in that application Portrait Prints the document so that its top and...

Page 409: ...prints the document Check this check box to reduce the size when printing the document Fit to Page This function enables you to automatically enlarge or reduce documents to fit to the paper size loaded in the printer without changing the paper size you specified in your application software Scaled Documents can be enlarged or reduced to be printed Specify the size in Printer Paper Size or enter th...

Page 410: ...of copies you want to print You can specify a value from 1 to 999 Important If the application used to create your document has a similar function specify the number of copies with the application without specifying it here Print from Last Page Check this check box when you want to print from the last page in order If you do this you do not need to sort the pages into their correct order after pri...

Page 411: ...f document pages to be placed on one sheet of paper the page order and whether a page border line is to be printed around each document page The settings specified in this dialog box can be confirmed in the settings preview on the printer driver Preview Icon Shows the settings made on the Page Layout Printing dialog box You can check what the print result will look like before you actually print t...

Page 412: ... printed well specify the pages that do not need to be printed by clicking them in the settings preview of the Page Setup tab Only the pages shown on the screen will be printed this time Booklet Printing dialog box This dialog box allows you to set how to bind the document as a booklet Printing only on one side and printing a page border can also be set in this dialog box The settings specified in...

Page 413: ... dialog box Makes changes to print data that is sent to the printer Depending on the type of printer driver you are using and the environment this function may not be available Disable ICM required from the application software Disables the ICM function required from the application software When an application software uses Windows ICM to print data unexpected colors may be produced or the printi...

Page 414: ...oup clear the check box Do not allow application software to compress print data Compression of the application software print data is prohibited If the print result has missing image data or unintended colors selecting this check box may improve the condition Important Uncheck this check box under normal circumstances Note Do not allow application software to compress print data tab cannot be use...

Page 415: ...driver Stamp Background Stamp dialog box The Stamp Background Stamp dialog box allows you to print a stamp and or background over or behind the document pages In addition to the pre registered ones you can register and use your original stamp or background Note With the XPS printer driver the Stamp Background button has become the Stamp button and only the stamp function can be used Stamp Stamp pr...

Page 416: ...p as a background and change layout method and intensity of the selected background Background first page only Selects whether to print the background on the first page only or print on all pages when the document has two or more pages Check the Background check box to enable this Check this check box to print a background on the first page only Stamp Tab The Stamp tab allows you to set the text a...

Page 417: ...sed as a stamp Moving the slider to the right increases the size moving the slider to the left decreases the size Transparent white area Specifies whether to make white filled areas of the bitmap transparent Check this check box to make white filled areas of the bitmap transparent Note Click Defaults to set Stamp Type to text Stamp Text to blank TrueType Font to Arial Style to Regular Size to 36 p...

Page 418: ...ecessary stamp from the Stamps list and click this button Background Tab The Background tab allows you to select a bitmap file bmp to be used as a background or determine how to print the selected background Preview Window Shows the status of the bitmap set on the Background tab File Specifies the name of the bitmap file to be used as the background Select File Opens the dialog box to open a file ...

Page 419: ...ter the title to save the background image you specified Up to 64 characters can be entered Note Spaces tabs and returns cannot be entered at the beginning or end of a title Backgrounds Shows a list of registered background titles Specify a title to display the corresponding background in Title Save Save overwrite Saves the image data as a background After inserting the Title click this button Del...

Page 420: ...tempts do not resolve the print head problem Note Deep Cleaning consumes a larger amount of ink than Cleaning Cleaning the print heads frequently will rapidly deplete your printer s ink supply Therefore perform cleaning only when necessary Ink Group When you click Cleaning or Deep Cleaning the Ink Group window is displayed Selects the ink group that you want to clean the print head for Click Initi...

Page 421: ...Exit Closes the Pattern Check dialog box and returns to the Maintenance tab Cleaning Performs print head cleaning Print head cleaning removes any blockage in the print head nozzles Perform cleaning when printing becomes faint or if a specific color fails to print even though all ink levels are sufficiently high Power Off Turns off the printer from the printer driver Perform this function to turn o...

Page 422: ...d on your computer View Print History This function starts the Canon IJ XPS preview and displays the print history Note You can use this function only with the XPS printer driver View Printer Status Starts the Canon IJ Status Monitor Perform this function when you want to check the printer status and how a print job is proceeding Note If you are using the XPS printer driver the Canon IJ Status Mon...

Page 423: ...e selected pattern You can also change the setting by clicking the pattern on the screen directly Select the Pattern Number Compare the printed adjustment patterns and enter the pattern number of the pattern with the least visible streaks or horizontal stripes into the corresponding box Note If you do not know how to analyze the printed pattern see Aligning the Print Head Position from Your Comput...

Page 424: ...me of the quiet mode you wish to be activated If both are set to the same time the quiet mode will not function Important You can set the quiet mode from the printer or the printer driver No matter how you use to set the quiet mode the mode is applied when you perform operations from the printer or printing from the computer Custom Settings dialog box When you click Custom Settings the Custom Sett...

Page 425: ... page dries increase the ink drying wait time Reducing the ink drying wait time speeds up printing About dialog box When you click About the About dialog box is displayed This dialog box displays the version copyright and module list of the printer driver You can select the language to be used and switch the language displayed in the setup window Modules Lists the printer driver modules Language S...

Page 426: ...at is displayed on the preview screen This command has the same function as the Start Printing on the toolbar Cancel Printing Ends the Canon IJ Preview and cancels the printing of the document that is displayed on the preview screen This command has the same function as the Cancel Printing on the toolbar Exit Ends the Canon IJ Preview Page Menu This menu includes the following commands to select p...

Page 427: ...ialog box This command allows you to specify the page number of the page to be displayed Zoom Menu Selects the ratio of the actual size printed on the paper to the preview display size You can also select the ratio from the drop down list box located on the toolbar Whole Displays the entire page of data as one page 50 Reduces the displayed data to 50 of the actual size to be printed 100 Displays t...

Page 428: ...nt setup information for each page at the left side of the preview screen This screen also allows you to change the media type and paper source settings Important If the media type and paper source are set from the application software those settings have priority and the changed settings may become ineffective Printer Paper Size Displays the paper size of the document to be printed Media Type You...

Page 429: ...portant To use the Canon IJ XPS Preview you must have Microsoft NET Framework 4 Client Profile installed on your computer File Menu Selects print operation and print history settings Print Prints the documents selected in the document list The printed documents are deleted from the list and when all documents are printed the Canon IJ XPS Preview closes This command has the same function as Print o...

Page 430: ...s on the toolbar Reset Documents Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview The combined documents are separated and the original documents are restored This command has the same function as the Reset Documents on the toolbar Move Document Use the following command to change the order of the documents selected in the docume...

Page 431: ... Delete Page Deletes the currently selected page If page layout printing is set the pages enclosed with red frame will be deleted This command has the same function as the Delete Page on the toolbar Restore Page Restores pages that were deleted with the Delete Page function To restore pages you must select the View Deleted Pages check box on the Option menu and display the deleted pages as thumbna...

Page 432: ... in the document list If the currently selected document is the last document this command is grayed out and cannot be selected Pages Use the following command to select the page to be displayed Note If the Page Layout setting in the printer driver is specified to Tiling Poster or Booklet the number of pages is the number of sheets to be used for printing and not the number of pages in the origina...

Page 433: ... the same function as the View Thumbnails on the toolbar View Document List Displays the print document list at the top of the preview window View Print Settings Area Displays the print settings area at the right side of the preview window View Deleted Pages When the thumbnails are displayed this function displays pages that were deleted with the Delete Page function To check deleted pages you mus...

Page 434: ...ove Up One Moves the selected print document one up from its current position If the currently selected document is the first document this command is grayed out and cannot be selected Move Down One Moves the selected print document one down from its current position If the currently selected document is the last document this command is grayed out and cannot be selected Move to Last Moves the sel...

Page 435: ...ted Paper Source Allows you to select the paper source of the document to be printed Page Layout Displays the page layout of the document to be printed Layout tab You can specify settings for page layout printing To apply the specified settings click Apply If the page layout print settings cannot be changed for the print document the individual items are grayed out and cannot be selected Manual Co...

Page 436: ...values Clicking this button restores all the settings on this tab to their default values factory settings Grayscale Printing Allows you to change the monochrome print settings Duplex Printing Selects whether to print the document on both sides or one side of a sheet of paper If the duplex print settings cannot be changed for the print document this item is grayed out and is unavailable Important ...

Page 437: ... allows you to check the status of the printer and ink with graphics and messages You can check the information on the printing document and the printing progress during printing When a printer error occurs it shows the cause and solution Follow the instruction in the message Printer Canon IJ Status Monitor shows an icon when a warning or error occurs to the printer Indicates that a warning operat...

Page 438: ...play Guide Message in the Option menu and enable this setting Hagaki Printing Displays the guide message before the printer begins hagaki printing To hide this guide message select the Do not show this message again check box To display the guide messages again click Hagaki Printing on the Display Guide Message in the Option menu and enable this setting Display Warning Automatically When a Low Ink...

Page 439: ...es Ink Model Number Shows the ink tank types for your printer Close Closes the Ink Details dialog box to return to Canon IJ Status Monitor Help Menu When you select this menu item the Help window for Canon IJ Status Monitor is displayed and you can check the version and copyright information 439 ...

Page 440: ...Updating the Printer Driver Obtaining the Latest Printer Driver Deleting the Unnecessary Printer Driver Before Installing the Printer Driver Installing the Printer Driver 440 ...

Page 441: ...e About button on the Maintenance tab You can access our website and download the latest printer driver for your model Important You can download the printer driver for free but any Internet access charges incurred are your responsibility Before installing the latest printer driver delete the previously installed version Related Topics Before Installing the Printer Driver Installing the Printer Dr...

Page 442: ...l Add or Remove Programs From the program list select XXX Printer Driver where XXX is your model name and then click Remove The confirmation window for uninstalling the model appears Important In Windows 8 1 Windows 8 Windows 7 or Windows Vista a confirmation warning dialog box may appear when starting installing or uninstalling software This dialog box appears when administrative rights are requi...

Page 443: ...r driver cannot be installed Checking the Printer Status Turn off the printer Checking the Personal Computer Settings Terminate all running applications Log on as a user who has the administrator account Important Before installing the latest printer driver delete the previously installed version Related Topics Obtaining the Latest Printer Driver Installing the Printer Driver 443 ...

Page 444: ...ue In such cases switch to an administrator account and restart the operation from the beginning 3 Install the printer driver Take the appropriate action as described on the screen 4 Complete the installation Click Complete Depending on the environment you are using a message prompting you to restart the computer may be displayed To complete the installation properly restart the computer Important...

Page 445: ...ion is displayed Press the OK button then register the paper size and the media type according to the loaded paper Important For details on the proper combination of paper settings you can specify by the printer driver or on the LCD Setting the Media Type with the Printer Driver and on the Printer Setting the Paper Size with the Printer Driver and on the Printer When the paper settings for printin...

Page 446: ...he cassette Register the cassette paper information according to the paper you loaded in the cassette Note If you do not know what paper information to register to the printer press the Back button when the screen to select the operation is displayed When the previous screen is displayed confirm the paper size and the media type then register them to the printer For details on the proper combinati...

Page 447: ...Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with the Printer Problems with Installation Downloading About Errors Messages Displayed If You Cannot Resolve the Problem 447 ...

Page 448: ...Problems with Network Communication Problems with the Printer While Using with Network Cannot Detect a Printer on a Network Other Problems with Network 448 ...

Page 449: ...ing with Network The Printer Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Printer Printing Speed Is Slow Cannot Use the Printer on Replacing an Access Point or Changing Its settings 449 ...

Page 450: ...l with those of the access point Refer to the instruction manual provided with the access point or contact its manufacturer to check the access point settings and then modify the printer settings How to Set an Encryption Key Check3 Make sure that the printer is not placed far away from the access point The access point is located indoors within the effective range for wireless communication Locate...

Page 451: ...ys allow access If using any programs that switch the network environment check their settings Some programs will enable a firewall by default Check11 When using a router connect the printer and computer to the LAN side same network segment If the problem is not resolved perform setup again with the Setup CD ROM or perform it according to the instructions on our website For placement Make sure tha...

Page 452: ...obstruction Wireless communication between different rooms or floors is generally poor Adjust the location of the devices Check7 Make sure that there is no source of radio wave interference in your vicinity If a device e g microwave oven using the same frequency bandwidth as the wireless station is placed nearby the device may cause interference Place the wireless station as far away from the inte...

Page 453: ...r computer or contact its manufacturer Check2 If the printer driver is not installed install it Install the printer driver with the Setup CD ROM or install it from our website Check3 When using wireless LAN make sure that access control is not set to the access point For the procedures to connect an access point and set it up refer to the instruction manual of your access point or contact its manu...

Page 454: ...nter Status Monitor of the Printer Use the printer driver with bidirectional communication Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 454 ...

Page 455: ...n different rooms or floors is generally poor The metal concrete or timber including the metallic material mud wall or insulator may interrupt a wireless communication If the printer cannot communicate with the computer over a wireless LAN for the wall material place the printer and the computer in the same room or floor Check3 Make sure that there is no source of interference in your vicinity If ...

Page 456: ...ual provided with the access point or contact its manufacturer to confirm the access point setting Make sure that the computer and the access point can communicate with each other under this setting Check2 If you are performing MAC address filtering or IP address filtering at the access point confirm that the MAC address or IP address for both the computer or the network device and the printer are...

Page 457: ...printer cannot communicate with the computer after the encryption type of the printer was switched make sure that encryption types for the computer and the access point matches that set to the printer Cannot Communicate with the Printer After Applying MAC IP Address Filtering or Entering an Encryption Key to the Access Point 457 ...

Page 458: ...Cannot Detect the Printer When Setting up Network Communication The Printer Cannot Be Detected in the Wireless LAN The Printer Cannot Be Detected in the Wired LAN Note You cannot use the wireless LAN and the wired LAN at the same time 458 ...

Page 459: ...not Detect the Printer during Wireless LAN Setup Check 1 Cannot Detect the Printer during Wired LAN Setup Check 1 Important If the printer cannot be detected while you are setting up the network communication using a USB cable the printer may be in the access point mode In this case finish the access point mode and enable the wireless LAN then try to redetect the printer Using the Printer with the...

Page 460: ...e printer or the network device it may take some time until ready for use After a while just turning on the printer or the network device click Redetect on the Check Printer Settings screen When the printer is detected follow the instructions on the screen to continue to set up the network communication If the printer and the network device are turned on If the printer could not be detected after ...

Page 461: ...is not displayed The wireless LAN setting of the printer is disabled Enable the wireless LAN setting of the printer After enabling the wireless LAN setting click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning If the icon is displayed Go to check 3 Cannot Detect the Printer during Wireless LAN Setup Check 3 461 ...

Page 462: ...orarily then click Redetect on the Check Printer Settings screen When the printer is detected follow the instructions on the screen to continue to set up the network communication If the printer cannot be detected the printer is not connected to the access point Connect the printer to the access point Click Back to Top on the Check Printer Settings screen to try to set up the network communication...

Page 463: ... software is attempting to access the network appears on the computer set the security software to allow access When the message does not appear on your computer Cancel to set up then set the security software to allow Canon software to access the network On the Setup CD ROM select win Driver DrvSetup then set the security software to allow the file Setup exe or Setup64 exe to access the network A...

Page 464: ...he network connection such as IP address filtering MAC address filtering or DHCP function Make sure that the radio channel of the access point and that assigned to the printer are the same For details on how to check the settings of the access point refer to the instruction manual supplied with the access point or contact its manufacturer 464 ...

Page 465: ... on the printer or the network device it may take some time until ready for use After a while just turning on the printer or the network device click Redetect on the Check Printer Settings screen When the printer is detected follow the instructions on the screen to continue to set up the network communication If the LAN cable is connected and the printer and the network device are turned on If the...

Page 466: ...gs screen to cancel to set up the network communication After that configure the computer and network device For the procedures refer to the instruction manuals supplied with the computer and network device or contact their manufacturers If you can view web pages after configuring the computer and network device try to set up the network communication from the beginning If you can view web pages G...

Page 467: ...g Wired LAN Setup Check 3 Enable the wired LAN setting of the printer Press the Setup button then select Device settings and LAN settings in this order then select Wired LAN active for Change LAN The icon is displayed on the LCD 467 ...

Page 468: ...printer over a network make sure that the printer is associated with the port When No Driver is displayed under Name in IJ Network Tool there is no association Select Associate Port on the Settings menu then associate the port with the printer When the Printer Driver Is Not Associated with a Port Check7 Make sure that the network settings in the printer are identical with those of the access point...

Page 469: ... box of the printer driver Check13 Make sure that the firewall of the security software is disabled If the firewall function of your security software is turned on a message may appear warning that Canon software is attempting to access the network If the warning message appears set the security software to always allow access If using any programs that switch the network environment check their s...

Page 470: ...vice settings set to LAN inactive LAN settings Check3 Make sure that the LAN cable is connected properly Make sure that the printer is connected to the router with the LAN cable If the LAN cable is loose connect the cable properly If the LAN cable is connected to the WAN side of the router connect the cable to the LAN side of the router 470 ...

Page 471: ...ame SSID or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Printer Was Forgotten Checking Information about the Network How to Restore the Printer s Network Settings to Factory Default 471 ...

Page 472: ...he settings of the access point using IJ Network Tool When using WEP The key length key format the key to use one of 1 to 4 and the authentication method must match among the access point the printer and the computer In order to communicate with an access point that uses automatically generated WEP keys you must configure the printer to use the key generated by the access point by entering it in h...

Page 473: ... or AES secure encryption is selected automatically for the dynamic encryption method For details see Changing the WPA WPA2 Detailed Settings Note This printer supports WPA WPA2 PSK WPA WPA2 Personal and WPA2 PSK WPA2 Personal 473 ...

Page 474: ... set Note An administrator password is already specified for the printer at the time of purchase For details About the Administrator Password For improving security it is recommended to change the administrator password Changing the Settings in the Admin Password Sheet The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen This screen is displayed ...

Page 475: ...The printer can still be used so continue the setup procedure to complete it Important If you connect to a network that is not protected with security measures there is a risk of disclosing data such as your personal information to a third party 475 ...

Page 476: ...en Initialize the printer settings Select All data then the administrator password reverts to the default Reset setting After initializing the printer settings perform setup with the Setup CD ROM or perform it according to the instructions on our website 476 ...

Page 477: ...reen Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer follow the procedure below 1 Select Command Prompt as shown below In Windows 8 1 or Windows 8 select Command Prompt from the Start screen If Command Prompt is not displayed on the Start screen select the Search charm then search for Command Prompt In Windows 7 Windows Vis...

Page 478: ...t printer or the target access point and then press the Enter key ping XXX XXX XXX XXX XXX XXX XXX XXX is the IP address of the target device If the communication is available a message such as the following is displayed Reply from XXX XXX XXX XXX bytes 32 time 10ms TTL 255 When Request timed out is displayed the communication is not available Checking the Network Setting Information To check the ...

Page 479: ...n the printer and printing operation from a computer over network may become impossible To use the printer over network perform setup with the Setup CD ROM or perform it according to the instructions on our website Select Reset LAN settings on the operation panel of the printer to initialize the network setting Reset setting 479 ...

Page 480: ...roblems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly No Paper Error Occurs Cannot Print Properly with Automatic Duplex Printing Printing Stops Before It Is Completed 480 ...

Page 481: ...ng starts normally there is a problem with the relay device Consult the reseller of the relay device for details There could also be a problem with the USB cable Replace the USB cable and try printing again When you use the printer over LAN make sure that the printer is connected to the network with a LAN cable or is set up correctly Check3 Is the access point mode enabled When you print using a m...

Page 482: ... Properties 4 Click the Ports tab to confirm the port settings Make sure that a port named USBnnn where n is a number with Canon XXX series appearing in the Printer column is selected for Print to the following port s Note When the printer is used over LAN the port name of the printer is displayed as CNBJNP_xxxxxxxxxx xxxxxxxxxx is the character string generated from the MAC address or a character...

Page 483: ...ciate Port in the Settings menu If the problem is not resolved reinstall the printer driver with the Setup CD ROM or install it from our website Check8 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality...

Page 484: ...de and a message are displayed on the computer screen When a Support Code and a message are displayed on the LCD For details on how to remove the jammed paper refer to Support Code List When Paper Is Jammed Note You can confirm the actions against errors with Support Codes on your computer or on the LCD by searching a Support Code Click Here to Search 484 ...

Page 485: ... cases reduce the sheets of paper you load at a time to less than half of the paper load limit Always load the paper in portrait orientation regardless of the printing orientation Loading Paper Important When loading paper in the cassette slide the paper guide on the front side to align with the corresponding mark of page size Load the paper with the print side facing DOWN load the paper stack in ...

Page 486: ...ning the Paper Feed Roller Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary Check7 If two or more sheets of paper feed from the cassette at once clean the inside of the cassette For information on cleaning the inside of the cassette refer to Cleaning the Pad in the Cassette If you cannot remove the paper or the paper tears inside the printer or...

Page 487: ...nting may not be available depending on the version of the application software Check4 Make sure that the media type setting is correct Make sure that the media type setting matches the actual size of the paper with a size suitable for automatic duplex printing Make sure that the type of loaded paper is suitable for automatic duplex printing on the Main sheet in the printer driver setup window Not...

Page 488: ...ote If you are printing a document with a large printing area or printing multiple copies of a document printing may pause to allow the ink to dry Check3 Has the printer been printing continuously for a long period If the printer has been printing continuously for a long time the print head or other parts around it may overheat The printer may stop printing at a line break for a period of time and...

Page 489: ...Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected 489 ...

Page 490: ...etup Check2 Make sure that the appropriate print quality is selected using the printer driver Select a print quality option suitable for the paper and image for printing If you notice blurs or uneven colors increase the print quality setting and try printing again You can confirm the print quality setting using the printer driver Changing the Print Quality and Correcting Image Data Check3 If the p...

Page 491: ... not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced ...

Page 492: ...be printed To prevent this select the setting to reduce printing from the printer driver Important Reduced printing may affect the layout depending on your document Apply the print setting specified with the application software if the software has a enlarge reduce printing function 1 Open the printer driver setup window How to Open the Printer Driver Setup Window 2 Check the Duplex Printing check...

Page 493: ...No Printing Results Printing Is Blurred Colors Are Wrong White Streaks No Printing Results Printing Is Blurred Colors Are Wrong 493 ...

Page 494: ...ugh ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved after performing the Print Head Cleaning twice Perform the Print Head Deep Cleaning If the problem is not resolved after performing the Print Head Deep Cleaning turn off the printer and perform another Print Head Deep Cleaning after 24 hours If the problem is not res...

Page 495: ...ition Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position Manually from Your Computer Check3 Increase the print quality and try printing again Increasing the print quality in the printer driver may improve the print result Check4 If lines are misaligned with manual ...

Page 496: ... function is being used thin lines may not be printed Try thickening the lines in the document Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for Prevention of Print Data Loss print quality may be reduced 496 ...

Page 497: ...on the Page Setup sheet on the printer driver Select the Do not allow application software to compress print data check box then click OK Deselect the check box after printing is complete Check2 Is the size of the print data extremely large Click Print Options on the Page Setup sheet on the printer driver Then set Prevention of Print Data Loss in the displayed dialog to On When On is selected for ...

Page 498: ...in If you are using plain paper to print images with high intensity the paper may absorb too much ink and become wavy causing paper abrasion You can confirm the intensity using the printer driver Adjusting Intensity Check3 Is Photo Paper used for printing photographs When printing data with high color saturation such as photographs or images in deep color we recommend using Photo Paper Plus Glossy...

Page 499: ...ting its curl When using Photo Paper Plus Semi gloss even if the sheet is curled load one sheet at a time as it is If you roll up this paper to flatten this may cause cracks on the surface of the paper and reduce the print quality We recommend putting unused paper back into the package and keeping it on a level surface For Plain Paper Turn the paper over and reload it to print on the other side Fo...

Page 500: ...sion even with the media type set correctly to match the loaded paper set the printer to prevent paper abrasion by using the operation panel or the computer Print speed may be reduced if you apply the setting to prevent paper abrasion setting Readjust the setting not to prevent paper abrasion once printing is complete If not this setting remains enabled for all subsequent print jobs To set by usin...

Page 501: ...er feed roller Cleaning the Paper Feed Roller Note Cleaning the paper feed roller will wear the roller so perform this procedure only when necessary Check8 Is the inside of the printer dirty When performing duplex printing the inside of the printer may become stained with ink causing the printout to become smudged Perform the Bottom Plate Cleaning to clean the inside of the printer Cleaning the In...

Page 502: ...ity settings Print Results Not Satisfactory Check2 Perform the Bottom Plate Cleaning to clean the inside of the printer Cleaning the Inside of the Printer Bottom Plate Cleaning Note When performing duplex printing or too much printing the inside may become stained with ink 502 ...

Page 503: ...ts properly from the print head nozzles Refer to When Printing Becomes Faint or Colors Are Incorrect for the Nozzle Check Pattern printing Print Head Cleaning and Print Head Deep Cleaning If the Nozzle Check Pattern is not printed correctly Check to see if a particular color s ink tank is not empty If the Nozzle Check Pattern is not printed correctly though ink is sufficient perform the Print Head...

Page 504: ...ved after performing the Print Head Deep Cleaning twice If Print Head Deep Cleaning does not resolve the problem the print head may be damaged Contact the service center Check3 Perform Print Head Alignment Aligning the Print Head Note If the problem is not resolved after performing the Print Head Alignment perform Print Head Alignment manually referring to Aligning the Print Head Position Manually...

Page 505: ...ctly Check to see if a particular color s ink tank is not empty If the Nozzle Check Pattern is not printed correctly though ink is sufficient perform the Print Head Cleaning and try printing the Nozzle Check Pattern again If the problem is not resolved after performing the Print Head Cleaning twice Perform the Print Head Deep Cleaning If the problem is not resolved after performing the Print Head ...

Page 506: ...nally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Printer with USB Connection LCD Cannot Be Seen At All An Unintended Language Is Displayed on the LCD Print Head Holder Does Not Move to the Position for Replacing Printer Status Monitor Is Not Displayed 506 ...

Page 507: ...g is securely plugged into the power cord connector of the printer then turn it back on Check3 Unplug the printer from the power supply then plug the printer back in and turn the printer back on after leaving it for at least 2 minutes If the problem is not resolved contact the service center 507 ...

Page 508: ...ter turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically If you do not want the printer to turn off automatically open the printer driver setup window and in Auto Power under the Maintenance sheet select Disable for Auto Power Off 508 ...

Page 509: ... USB connection Does the USB port on your computer support Hi Speed USB connection Does the USB cable or the USB hub support Hi Speed USB connection Be sure to use a certified Hi Speed USB cable We recommend that the cable is no longer than around 10 feet 3 meters Does the operating system of your computer support Hi Speed USB connection Obtain and install the latest update for your computer Does ...

Page 510: ...ting the Printer to the Computer Using a USB Cable to connect the USB cable properly Check3 Do not start up IJ Network Tool while printing Check4 Do not print while IJ Network Tool is running Check5 Make sure that Enable bidirectional support is selected in the Ports sheet of the properties dialog box of the printer driver How to Open the Printer Driver Setup Window 510 ...

Page 511: ... All If the POWER lamp is off The printer is not powered on Connect the power cord and press the ON button If the POWER lamp is lit The LCD may be in the screen saver mode Press one of the buttons on the operation panel 511 ...

Page 512: ...g procedure 1 Press the Setup button then wait for about 5 seconds 2 Press the button once then press the OK button 3 Press the button twice then press the OK button 4 Press the OK button again 5 Use the button to select the language for the LCD then press the OK button The desired language is displayed on the LCD 512 ...

Page 513: ...ing the printer is initializing Wait until the POWER lamp stops flashing and remains lit and then open the front cover again Check2 Is an error message displayed on the LCD Close the front cover follow the Support Code error number displayed in the error message to resolve the error and then reopen it For details on how to resolve the error refer to Support Code List Check3 Has the front cover bee...

Page 514: ...at Enable Status Monitor is selected on the Option menu of the printer status monitor 1 Open the printer driver setup window How to Open the Printer Driver Setup Window 2 On the Maintenance sheet click View Printer Status 3 Select Enable Status Monitor on the Option menu if it is not selected 514 ...

Page 515: ...stallation Downloading Cannot Install the Printer Driver Easy WebPrint EX Does Not Start Up or Easy WebPrint EX Menu Does Not Appear How to Update Printer Driver in Network Environment Uninstalling IJ Network Tool 515 ...

Page 516: ... click Start then Computer In Windows XP click Start then My Computer 2 Double click the CD ROM icon on the displayed window If the contents of the CD ROM are displayed double click MSETUP4 EXE If you cannot install the printer driver with the Setup CD ROM install it from our website Note If the CD ROM icon is not displayed try the following Remove the CD ROM from your computer then insert it agai...

Page 517: ...rn the printer off 2 Unplug the USB cable from the printer and the computer then connect it again 3 Turn the printer on Check3 If you cannot resolve the problem follow the procedure below to reinstall the printer driver 1 Click Cancel 2 Click Start Over on the Installation Failure screen 3 Click Exit on the MAXIFY XXX screen where XXX is your printer s name then remove the CD ROM 4 Turn the printe...

Page 518: ... Deleting the Unnecessary Printer Driver If you reinstall the printer driver install the printer driver with the Setup CD ROM or install it from our website Note If the installer was forced to be terminated due to a Windows error the system may be in an unstable condition and you may not be able to install the driver Restart your computer before reinstalling 518 ...

Page 519: ...t EX onto your computer from our website Note If Easy WebPrint EX is not installed on your computer a message asking you to install it may be displayed on the notification area on the desktop Click the message then follow the instructions on the computer screen to install Easy WebPrint EX While the installation or download Easy WebPrint EX is in progress it is necessary to access the Internet Chec...

Page 520: ...rinter driver according to the regular procedure When the connection method selection screen is displayed select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use The printer will be detected automatically in the network After making sure that the printer is detected install the printer driver following the on scree...

Page 521: ... Features 2 Select Canon IJ Network Tool from the program list then click Uninstall If the User Account Control screen appears click Continue In Windows 7 or Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select Canon IJ Network Tool from the program list then click Uninstall If the User Account Control screen appears click Continue In Windows XP 1 Click Start Control P...

Page 522: ...About Errors Messages Displayed If an Error Occurs A Message Is Displayed 522 ...

Page 523: ...the computer screen or the LCD When a Support Code and a message are displayed on the computer screen When a Support Code and a message are displayed on the LCD For details on how to resolve errors with Support Codes refer to Support Code List Note You can confirm the actions against errors with Support Codes on your computer or on the LCD by searching a Support Code Click Here to Search For detai...

Page 524: ...er Fax Extended Survey Program Screen Is Displayed A Message Is Displayed on the LCD Confirm the message and take an appropriate action Cannot connect to the server try again You cannot connect to the server due to some communication error When you have tried to access a photo sharing site it is possible that your photos have been deleted Press the OK button to dismiss the error then try again aft...

Page 525: ... Canon XXX series icon where XXX is your printer s name then select Printer properties In Windows Vista or Windows XP right click the Canon XXX series icon where XXX is your printer s name then select Properties 4 Click the Ports tab to confirm the port settings Make sure that a port named USBnnn where n is a number with Canon XXX series appearing in the Printer column is selected for Print to the...

Page 526: ...lace the USB cable and try printing again When you use the printer over LAN make sure that the printer is connected to the network with a LAN cable or is set up correctly Check4 Make sure that the printer driver is installed correctly Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver then reinstall the printer driver with the Setup CD ROM or ...

Page 527: ...e found Uninstall the printer driver following the procedure described in Deleting the Unnecessary Printer Driver then reinstall the printer driver with the Setup CD ROM or reinstall it from our website Could not print Application name File name Try printing again once the current job is complete The Inkjet Printer Scanner Fax Extended Survey Program Screen Is Displayed If the Inkjet Printer Scann...

Page 528: ...be displayed at the time of the next survey To send the information automatically see Changing the confirmation screen setting If you do not agree to participate in the survey program Click Do not agree The confirmation screen will be closed and the survey at that time is skipped The confirmation screen will be displayed again one month later To uninstall the Inkjet Printer Scanner Fax Extended Su...

Page 529: ...ount follow the on screen instructions 2 Select Canon Inkjet Printer Scanner Fax Extended Survey Program 3 Select Change If you select Yes after you have followed the on screen instructions the confirmation screen will be displayed at the time of the next survey If you select No the information will be sent automatically Note If you select Uninstall or Remove in Windows XP the Inkjet Printer Scann...

Page 530: ...ely Unplug the power cord from the outlet and contact the seller or the service center Never attempt to repair or disassemble the printer yourself Attempts by customers to repair or take apart the printer will invalidate any warranty regardless of whether the warranty has expired Before contacting the service center confirm the following Product name Your printer s name is located on the front cov...

Page 531: ...ears on the LCD and the Computer Screen 1000 to 1ZZZ 1007 1008 1200 1300 1303 1310 1313 1314 1575 1600 1660 1688 1700 1701 1754 1755 1872 1873 1874 1890 2000 to 2ZZZ 2111 2112 2113 2121 2122 2500 4000 to 4ZZZ 4100 4103 4104 5000 to 5ZZZ 5100 5102 5103 5104 5105 5200 5203 5204 5205 5206 5207 5208 5209 5400 5500 5501 5B00 5B01 5C01 6000 to 6ZZZ 6000 6500 6502 6800 6801 6900 6901 6902 6910 6911 6920 ...

Page 532: ...7205 7300 A000 to ZZZZ B202 B203 B204 B502 B503 B504 C000 About the support code for paper jam you can also refer to Support Code List When Paper Is Jammed 532 ...

Page 533: ...ase If the paper is jammed inside the front cover 1300 If the paper is jammed inside the rear cover 1303 If the paper is jammed inside the rear cover as the printer pulled in the printed paper 1313 If the paper is jammed inside the rear cover when automatic duplex printing 1314 Cases other than above In Other Cases 533 ...

Page 534: ...white belt B If the paper or your hands touch these parts and blot or scratch them the printer can be damaged 2 Make sure that the jammed paper is not under the print head holder If the jammed paper is under the print head holder move the print head holder to the right edge or the left edge whichever is easier to remove the paper When you move the print head holder press either the right side or t...

Page 535: ...ved If the paper is torn a piece of paper may remain inside the printer Check the following and remove the piece of paper if it remains Does the piece of paper remain under the print head holder Does the little piece of paper remain inside the printer Does the piece of paper remain in the right side or the left side space C inside the printer 535 ...

Page 536: ...per jam is displayed on the LCD of the printer or on the computer screen when you resume printing after removing all the jammed paper a piece of paper may remain inside the printer In this case confirm that no piece of paper remains inside the printer We recommend you use paper other than A5 sized one to print documents with photos or graphics otherwise the printout may curl and cause paper exit j...

Page 537: ...f the printer to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the printer 1 Rotate the printer so that the rear side of the printer faces toward you 2 If the protective material for the rear cover remains attached remove it 3 Open the rear cover Slide the rear cover to the left then open it 4 Pull out the paper slowly 537 ...

Page 538: ...per then press the printer s OK button If you turned off the printer all print jobs in the queue are canceled Reprint if necessary Note When reloading the paper confirm that you are using the paper suited for printing and are loading it correctly Align the paper guides with the both edges of the paper when you load paper We recommend you use paper other than A5 sized one to print documents with ph...

Page 539: ...y pull it in and the paper is jammed inside the printer Remove the printed paper from the paper output tray before it amounts to 75 sheets Note If you need to turn off the printer to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the printer 1 Rotate the printer so that the rear side of the printer faces toward you 2 If the protective material for...

Page 540: ...to pull out the paper 5 Close the rear cover slowly Close the rear cover then slide it to the right Slide the rear cover so that the mark on the rear cover aligns with the mark on the printer 6 Reload the paper then press the printer s OK button If you turned off the printer all print jobs in the queue are canceled Reprint if necessary Note When reloading the paper confirm that you are using the p...

Page 541: ...uides with the both edges of the paper when you load paper If you cannot remove the paper or the paper tears inside the printer or if the paper jam error continues after removing the paper contact the service center 541 ...

Page 542: ...rocedure below Note If you need to turn off the printer to remove jammed paper during printing press the Stop button to cancel print jobs before turning off the printer 1 Rotate the printer so that the rear side of the printer faces toward you 2 If the protective material for the rear cover remains attached remove it 3 Open the rear cover Slide the rear cover to the left then open it 4 Pull out th...

Page 543: ...e mark on the rear cover aligns with the mark on the printer 6 Reload the paper then press the printer s OK button If you turned off the printer all print jobs in the queue are canceled Reprint if necessary Note When reloading the paper confirm that you are using the paper suited for printing and are loading it correctly Align the paper guides with the both edges of the paper when you load paper I...

Page 544: ...ses Make sure of the following Check1 Are there any foreign objects around the paper output slot Check2 Are the rear cover attached properly Check3 Is the paper curled Load the paper after correcting its curl 544 ...

Page 545: ...tte 1 Align the paper guides with the both edges of the paper when you load paper in the cassette 1 After carrying out the above measures press the OK button to dismiss the error Note The loadable paper differs depending on the paper source A4 Letter or Legal sized plain paper can be loaded in both the cassette 1 and the cassette 2 If you want to cancel printing press the printer s Stop button 545...

Page 546: ...ssette 2 Align the paper guides with the both edges of the paper when you load paper in the cassette 2 After carrying out the above measures press the OK button to dismiss the error Important The loadable paper differs depending on the paper source The loadable paper in the cassette 2 is A4 Letter or Legal sized plain paper Note If you want to cancel printing press the printer s Stop button 546 ...

Page 547: ...1200 Cause The front cover is open Action Close the front cover and wait for a while Do not close it while you are replacing an ink tank 547 ...

Page 548: ...es of media suitable for auto duplex printing are A4 and Letter Make sure that the size of the paper loaded in the printer is correct Pressing the OK button will eject the paper and restart printing from the front side of the next paper The reverse side of the ejected sheet will not be printed 548 ...

Page 549: ...ction If an ink tank becomes empty replace it An ink tank cannot be replaced until it becomes empty Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition 549 ...

Page 550: ...tinue Replacing the ink tank is recommended after the printing The machine may be damaged if printing is continued under the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is ju...

Page 551: ...1660 Cause The ink tank is not installed Action Install the ink tank 551 ...

Page 552: ...and then release it With this operation releasing the function for detecting the remaining ink level is memorized Please be advised that Canon shall not be liable for any malfunction or trouble caused by continuation of printing under the ink out condition Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until ...

Page 553: ...1700 Cause The ink absorber is almost full Action Press the printer s OK button to continue printing Contact the service center 553 ...

Page 554: ...1701 Cause The ink absorber is almost full Action Press the printer s OK button to continue printing Contact the service center 554 ...

Page 555: ...n Open the front cover Then push the ink tank After installing the ink tank properly close the front cover If the problem is not resolved contact the service center Important The ink tank that was once installed cannot be removed until the ink runs out 555 ...

Page 556: ...tion Cancel printing and replace the ink tank before printing again Important Do not remove an ink tank until a new one is prepared to be installed Once you remove an ink tank the machine will not operate until a new one is installed Once you remove an ink tank the machine will not operate even if the removed ink tank is just reinstalled 556 ...

Page 557: ...ette 1 Note The cassette paper information registration screen is displayed after inserting the cassette 1 Register the cassette paper information according to the paper you loaded in the cassette 1 If you want to cancel printing press the printer s Stop button 557 ...

Page 558: ...ette 2 Note The cassette paper information registration screen is displayed after inserting the cassette 2 Register the cassette paper information according to the paper you loaded in the cassette 2 If you want to cancel printing press the printer s Stop button 558 ...

Page 559: ...cassettes Note The cassette paper information registration screen is displayed after inserting the cassettes Register the cassette paper information according to the paper you loaded in the cassette 1 and the cassette 2 If you want to cancel printing press the printer s Stop button 559 ...

Page 560: ...holder Action Open the front cover then confirm that the protective material or the tape does not remain attached to the print head holder If you find the protective material or the tape remains attached remove it then close the front cover If the problem is not resolved contact the service center 560 ...

Page 561: ... for Printing Smartphone and so on If the paper settings for printing are different from the cassette paper information registered to the printer as the following a message is displayed on the LCD Print settings specified on the printer driver Paper size B5 Media type Plain paper Cassette paper information registered to the printer Paper size A4 Media type Plain paper Action Pressing the printer s...

Page 562: ...settings you can specify by the printer driver or on the LCD Setting the Media Type with the Printer Driver and on the Printer Windows Setting the Media Type with the Printer Driver and on the Printer Mac Setting the Paper Size with the Printer Driver and on the Printer Windows Setting the Paper Size with the Printer Driver and on the Printer Mac Cancel printing Cancels printing Select when you ch...

Page 563: ...r Printing Smartphone and so on If the paper settings for printing are different from the cassette paper information registered to the printer as the following a message is displayed on the LCD Print settings specified on the printer driver Paper size A4 Media type Plain paper Cassette paper information registered to the printer Paper size Legal Media type Plain paper Action Pressing the printer s...

Page 564: ... settings you can specify by the printer driver or on the LCD Setting the Media Type with the Printer Driver and on the Printer Windows Setting the Media Type with the Printer Driver and on the Printer Mac Setting the Paper Size with the Printer Driver and on the Printer Windows Setting the Paper Size with the Printer Driver and on the Printer Mac Cancel printing Cancels printing Select when you c...

Page 565: ...rinter Paper setting for Printing Windows Paper setting for Printing Mac Paper setting for Printing Smartphone and so on If the paper settings for printing are different from the cassette paper information registered to the printer as the following a message is displayed on the LCD Print settings specified on the printer driver Paper size A4 Media type Plain paper Cassette paper information regist...

Page 566: ...n is displayed confirm the paper size and the media type then register them to the printer For details on the proper combination of paper settings you can specify by the printer driver or on the LCD Setting the Media Type with the Printer Driver and on the Printer Windows Setting the Media Type with the Printer Driver and on the Printer Mac Setting the Paper Size with the Printer Driver and on the...

Page 567: ... settings of the cassette 1 is not complete Action If the following screen is displayed the paper settings of the cassette 1 is not complete Press the printer s OK button to terminate the paper settings of thecassette 567 ...

Page 568: ... settings of the cassette 2 is not complete Action If the following screen is displayed the paper settings of the cassette 2 is not complete Press the printer s OK button to terminate the paper settings of thecassette 568 ...

Page 569: ... pattern to check the status of the print head Load one sheet of A4 Letter sized plain paper in the cassette 1 and perform Automatic Print Head Alignment again For Automatic Print Head Alignment always load paper in the cassette 1 Adjust your operating environment and or the position of the printer so that the paper output slot is not exposed directly to strong light After carrying out the above m...

Page 570: ...a cannot be printed Action When you print the contents on CREATIVE PARK PREMIUM confirm the message on the computer screen make sure that genuine Canon ink tanks are installed properly for all colors then start printing again 570 ...

Page 571: ...4103 Cause Cannot perform printing with the current print settings Action Press the printer s Stop button to cancel printing Then change the print settings and print again 571 ...

Page 572: ...n to cancel printing Specify the paper size setting to A4 Letter or Legal and specify the media type setting to Plain Paper Then print again Note If you will not change the paper size setting or the media type setting select the cassette 1 as the paper source If this is the case register the cassette 1 paper information properly 572 ...

Page 573: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 574: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 575: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 576: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 577: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

Page 578: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 578 ...

Page 579: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 579 ...

Page 580: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 580 ...

Page 581: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 581 ...

Page 582: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 582 ...

Page 583: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 583 ...

Page 584: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 584 ...

Page 585: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 585 ...

Page 586: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 586 ...

Page 587: ...5500 Cause Ink tank has not been properly recognized Action Contact the service center 587 ...

Page 588: ...5501 Cause Ink tank has not been properly recognized Action Contact the service center 588 ...

Page 589: ...5B00 Cause Printer error has occurred Action Contact the service center 589 ...

Page 590: ...5B01 Cause Printer error has occurred Action Contact the service center 590 ...

Page 591: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 591 ...

Page 592: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 592 ...

Page 593: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 593 ...

Page 594: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 594 ...

Page 595: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 595 ...

Page 596: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 596 ...

Page 597: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 597 ...

Page 598: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 598 ...

Page 599: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 599 ...

Page 600: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 600 ...

Page 601: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 601 ...

Page 602: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 602 ...

Page 603: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 603 ...

Page 604: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 604 ...

Page 605: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 605 ...

Page 606: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 606 ...

Page 607: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 607 ...

Page 608: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 608 ...

Page 609: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 609 ...

Page 610: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 610 ...

Page 611: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 611 ...

Page 612: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 612 ...

Page 613: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 613 ...

Page 614: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 614 ...

Page 615: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 615 ...

Page 616: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 616 ...

Page 617: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 617 ...

Page 618: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 618 ...

Page 619: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 619 ...

Page 620: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 620 ...

Page 621: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 621 ...

Page 622: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 622 ...

Page 623: ...B202 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 623 ...

Page 624: ...B203 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 624 ...

Page 625: ...B204 Cause An error requiring you to contact the service center has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Contact the service center 625 ...

Page 626: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 626 ...

Page 627: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 627 ...

Page 628: ...ror has occurred Action Turn off the printer and unplug the power cord of the printer from the power supply Plug the printer back in and turn the printer back on If the problem is not resolved contact the service center 628 ...

Page 629: ...at the ink tanks are installed properly Push an ink tank until it clicks into place After confirming the conditions above turn on the printer again If the problem is not resolved contact the service center Important When you clear the jammed paper or protective material that is preventing the print head holder from moving be careful not to touch the clear film A or the white belt B If the paper or...

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