Frequently asked questions
Question Corrective actions
Heater comes on
at the wrong time.
Check the programmed period start and finish
times are correct.
Check that AM or PM is correctly set.
Check the programmed period temperature
setting is correct.
Check that °C or °F is correctly specified.
Reset the time and day of the week as was
required in the initial set up. Ref page 8.
Once the default settings have been reset, the
thermostat must be reprogrammed.
See page 8. for initial set up and pages 9-11 for
programming the automatic mode.
Check that the batteries are in place correctly.
Replace the batteries with new batteries and
see if thermostat display appears.
Check safety interlock mode
The back light will only appear when the
thermostat is on.
Heater comes on
at the wrong
temperature.
The time or day of
the week is wrong.
Factory default
settings have been
lost.
The thermostat won’t
turn on or the display
is blank.
The screen back light
is not working.
Page 15.
Normal operation:
If there is a request for heating, the heater will start up on Low Fire and
Low Fan operation for approximately 3 minutes after which the heater
will operate as necessary according to the selected temperature.
When the heater is turned off, the flame will extinguish and the fan will
continue to operate on Low speed for approximately 3 minutes to assist
with cooling the heater.
The heater will not
start.
Check safety interlock mode
Page 4.
Features of your thermostat kit
Auto mode cycle
The heater on start will operate on Low Fire and fan for approx 3 minutes.
The heater will then go to your preset desired settings on Remote Thermostat.
(Auto or Manual)
The heater on start will operate on Low Fire and fan for approx 3 minutes.
The heater will then go to your preset desired settings on remote thermostat.
As the preset temperature is reached, the heater will go to Low Fire and
Low Fan. If the preset temperature is exceeded, the burner is
extinguished and the fan will run on at low setting for approximately 3 min.
If room temperature is still higher than preset temperature, the heater will
stop. Once room temperature drops below preset temperature, the heater
will resume operation and continue the program cycle.
This feature is dependant upon the preset programmed temperature and
where the thermostat is located in the room. (See diagram below)
As the preset temperature is reached, the heater will go to Low Fire and
Low Fan. When the heater preset temperature is exceeded, the burner is
extinguished and the fan will run on at low setting for approximately 3 min.
If room temperature is still higher than preset temperature the heater will
stop. Once room temperature drops below preset temperature, the heater
will resume operation and continue the program cycle.
When the heater is shut down the fan will continue to operate on low for a
further period of 3 - 4 min to assist cooling down of the heater (common to
Manual and Auto cycles).
Thermostat should be located within the personal comfort zone of the room.
(This is dependant on room layout and heater positioning.)
The remote can also be wall mounted using the bracket supplied.
Heater
Personal comfort zone
Manual mode cycle
The heater can be set with your personal settings including temperature,
start and stop times and days of week.
(see programming section for setting temperatures and operating times.)
2 screws.
(Not supplied)
Wall bracket.
(Supplied)
Avoid locating remote
thermostat directly in front
of the heater
