CARE AND MAINTENANCE
Model No – CAWDFS12
Page 14
c.
will not apply where the defect in or failure of the product is attributable to misuse, abuse,
accident or non-observation of the manufacturer’s instructions. This product must be used
in accordance with the manufacturer’s instructions;
d.
will not cover faults due to normal wear and tear with reasonable use nor consumable
components such as globes, filters, glass items, etc;
e.
will not cover any damages or problems caused to this product by natural forces
e.g. storm, fire, flood, and earthquake; or by intrusion or accumulation (or both) of foreign
matters e.g. dust, soil, and moisture. Sampford IXL recommends that you take out
appropriate insurances to protect your product to this end;
f.
will not apply if this product is installed in a mobile dwelling e.g. caravan or boat;
g.
will not apply if this product is removed from the location where it was first installed;
h.
is immediately void if the serial or model number label is removed or defaced;
i.
is immediately void if the product is serviced or repaired by an unauthorised/unqualified
personnel;
j.
covers use of this product for domestic use only;
k
. will not be restarted or extended upon repair or replacement of the product or a part.
How to Make a Claim Under Your Cannon Warranty
6. To make a claim under this Warranty you will need to:
a.
contact Sampford IXL service department on 1300 727 421 or [email protected]
to provide details and register your claim enabling a Sampford IXL assessment;
b.
submit proof of purchase with your claim e.g. tax invoice or purchase receipt;
c.
where a property has been constructed by a builder/developer and it is fitted with Cannon
products, please submit proof of purchase by way of the certificate of occupancy,
with your claim.
7. Sampford IXL will contact you to make arrangements for a service on site.
8. Subject to Point 1, you will be responsible for any costs relating to the provision of your
product to a Sampford IXL Authorised Service Dealer.
9. Subject to Point 1, in the event you live more than 50km away from a Sampford IXL
Authorised Service Dealer you may be subject to travel or transport costs to facilitate the
repairing or replacement of your Cannon product.
10. Sampford IXL and its Authorised Service Dealers reserve the right to seek reimbursement of
any costs incurred by them should your Cannon product be found to be in good working order.
Privacy
The privacy of your personal information has always been important to us. To learn more about
how we collect, keep and use your personal information, please obtain a copy of our privacy
statement by visiting our website at www.sampfordixl.com.au or by contacting us via email on
[email protected] or by telephone on 1300 727 421
