VIII)
WARRANTY
Candock offers a 2 years limited warranty on the airbag and 1 year on the
Dock Box and the Hose against manufacturing defects from the purchasing
date. The warranty applies only to the original owner and applies only on
airbags purchased and registered. The warranty is not transferable. This
contractual warranty is limited to the replacement or repair of the airbag at
Candock’s sole discretion, of any defective products that are acknowledged by
Candock to be defective, at no charge for material or labour. Transport costs,
both in-bound & out-bound, insurance, customs duties, and any other charges
are the sole responsibility of the Purchaser. Candock reserves the right to
replace the product with a comparable or reconditioned product at its
discretion.
EXCLUSIONS FROM THE PRESENT WARRANTY
Improper or negligent use of
the product, accidents, improper towing, holes, perforations and abrasion,
deterioration, wear & tear, discoloration, deformation, fading, ageing from
normal use of either the fabric or component parts, any modifications or
alterations of the product that adversely affect the product to perform as
designed. To exercise your rights under this warranty, you must contact
Candock within 30 days of detection of the defect, either by email, by phone
or by letter. The final decision concerning the repairs will be made by Candock
after inspection of the tube.