Purchase – Contactless (total purchase amount less than $100)
1.
Initiate a Purchase transaction on the POS
2.
If tipping enabled, enter tip and press [OK] or to bypass just press [OK]
To enable tipping, please contact the CommBank 24Hr Merchant Helpdesk on 1800 230 177
3.
Tap the card on the contactless reader once “Present Card” sign is displayed
4.
Transaction is approved
Purchase - Contactless (total purchase amount above $100)
1.
Initiate a Purchase transaction on the POS
2.
If tipping is enabled, enter tip and press [OK] or to bypass just press [OK]
To enable tipping, please contact the CommBank 24Hr Merchant Helpdesk on 1800 230 177
3.
Tap card on the contactless reader once “Present Card” sign is displayed
4.
Enter PIN and press [OK]
5.
Transaction is approved
Note:
For contactless transactions, the merchant receipt will only be printed if a signature is required
(based on the terminal and contactless card processing rules). A customer copy or a duplicate receipt may
be printed on request.
Purchase – Swipe and EMV with PIN/Signature
1.
Initiate a purchase transaction on the POS
2.
If tipping enabled, enter tip and press [OK] or to bypass just press [OK]
To enable tipping, please contact the CommBank 24Hr Merchant Helpdesk on 1800 230 177
3.
Swipe or insert the card
4.
Select the account by pressing the function keys below the CHQ, SAV, CR text
5.
Enter PIN or press [OK] for signature (Note: signature is only for credit transactions)
6.
Wait for processing to be completed
7.
Remove card when prompted by the terminal
8.
Verify signature if it is a signature transaction. Press [YES] to approve or [NO] to decline
9.
Transaction is approved and merchant copy of the receipt is printed
10.
Press [YES] to print customer copy or [NO] to suppress
Purchase with cash out
1.
Initiate a purchase with cash out transaction on the POS
2.
If tipping enabled, enter tip and press [OK] or to bypass just press [OK]
To enable tipping, please contact the CommBank 24Hr Merchant Helpdesk on 1800 230 177
3.
Swipe or insert the card
4.
Select the account by pressing the function keys below the CHQ or SAV text
5.
Enter PIN and press [OK]
6.
Wait for processing to be completed
7.
Transaction is approved
8.
Remove card when prompted
9
