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WARRANTY
GENERAL
Camus® Hydronics Limited (“Camus®”) extends the following LIMITED WARRANTY to the owner of this appliance, provided
that the product has been installed and operated in accordance with the Installation Manual provided with the equipment.
Camus® will furnish a replacement for, or at Camus® option repair, any part that within the period specified below, shall fail in
normal use and service at its original installation location due to any defect in workmanship, material or design. The repaired or
replacement part will be warranted for only the unexpired portion of the original warranty. This warranty does not cover failures
or malfunctions resulting from: (1) Failure to properly install, operate or maintain the equipment in accordance with Camus®’
manual; (2) Abuse, alteration, accident, fire, flood, foundation problems and the like; (3) Sediment or lime build-up, freezing, or
other conditions causing inadequate water circulation; (4) Pitting and erosion caused by high water velocity; (5) Failure of
connected systems devices, such as pump or controller; (6) Use of non-factory authorized accessories or other components in
conjunction with the system; (7) failing to eliminate air from, or replenish water in, the connected water system; (8) Chemical
contamination of combustion air or use of chemical additives to water.
HEAT EXCHANGER
Within 10 years of the appliance having declared FOB from Camus®, heat exchanger shall prove upon examination by
Camus® to be defective in material or workmanship, Camus® will exchange or repair such part or portion based on the
following pro-rated limited warranty: Percentage shown is the amount that would be covered by Camus® Hydronics Limited if
deemed warranty based on the number of years the appliance has been in service.
Years In
Service
DynaFlame®
(STAINLESS STEEL)
DynaFlame® Heating
(COPPER/CU-NI HTX)
DynaFlame® DHW
(COPPER/CU-NI HTX)
DF Cond. Secondary HTX
1
100%
100%
100%
100%
2
100%
100%
100%
100%
3
100%
100%
100%
100%
4
100%
100%
100%
100%
5
100%
100%
100%
100%
6
100%
40%
7
100%
35%
8
100%
30%
9
100%
25%
10
100%
20%
The exchanged or repaired heat exchanger will carry the balance remaining of the original warranty provided with the appliance
based on the FOB date. In the event a replacement heat exchanger is delivered and if the defective heat exchanger is deemed
to be repairable by Camus® the repaired heat exchanger will be returned to the customer and a credit will not be issued.
Copper/Cu-Ni Heat Exchanger – Heat exchanger shall be warranted for (20) years of the appliance having declared FOB from
Camus® against “Thermal Shock” (excluded, however, if caused by appliance operation at large changes exceeding 150 ºF
between the water temperature at intake and appliance temperature, or operating at appliance temperatures exceeding 230 ºF).
Stainless Steel Heat Exchanger – Heat exchanger shall be warranted for (20) years of the appliance having declared FOB
from Camus® “Thermal Shock” (excluded, however, if caused by appliance operation at large changes exceeding 150 ºF
between the water temperature at intake and appliance temperature, or operating at appliance temperatures exceeding 210 ºF).
BURNER
If within FIVE years of the appliance having declared FOB from Camus® a burner shall prove upon examination by Camus® to
be defective in material or workmanship, Camus® will exchange or repair such part or portion.
ANY OTHER PART
If any other part fails within one (1) year, or eighteen (18) months of the appliance having declared FOB from Camus®,
whichever comes first Camus® will furnish a replacement or repair that part. Replacement parts will be shipped f.o.b. our
factory.
HOW TO MAKE A CLAIM
Any claim under this warranty shall be made directly to Camus® Hydronics Limited Canadian Head Office
SERVICE LABOR RESPONSIBILITY
Camus® shall not be responsible for any labour expenses to service, repair or replace the components supplied. Such costs
are the responsibility of the owner.
Summary of Contents for DFH/W1100
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