CAMBRIONIX PowerPad15s User Manual Download Page 3

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PowerPad15S

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5.5.6 Command Line Instructions (CLI)

5.6. Cleaning your PowerPad15S

6. Product Specifications

6.1. Input Power Requirements

6.2. Output Power

6.3. Rail value limits

6.4. Physical specifications

6.5. Packaged information

6.6. Consumables and Placing Orders

6.7. Hub Architecture

6.8. Power Supply

7. Troubleshooting

7.1. Common troubleshooting tips

7.2. Logging through LiveViewer

7.3. Hardware Failure

7.4. Device connection

7.5. Hub connection issues

7.6. Using with a headless system

7.7. Software troubleshooting

8. Disposal

9. Returns and Damaged Products

9.1. What if my order arrives with an issue?

9.2. What happens after I have requested a Return?

10. Compliance and Standards

11. Terms and Conditions

Summary of Contents for PowerPad15s

Page 2: ...4 6 Cables 9 4 7 Registration 10 4 8 Help and Support 11 5 Using your PowerPad15S 12 5 0 1 Fan Behaviour 12 5 1 Using without connecting to a host 13 5 2 Using when connected to a host 13 5 2 1 Connec...

Page 3: ...ders 28 6 7 Hub Architecture 29 6 8 Power Supply 31 7 Troubleshooting 32 7 1 Common troubleshooting tips 32 7 2 Logging through LiveViewer 32 7 3 Hardware Failure 32 7 4 Device connection 33 7 5 Hub c...

Page 4: ...latest devices It is ready to charge out of the box and sync devices when attached to a host computer When a local host computer is connected the host can control the operation of the ports using avai...

Page 5: ...nual are prerequisites for hazard free use and safety during operation This user manual cannot cover all possible applications If you would like additional information or if problems arise that are no...

Page 6: ...rning Signs Electrical hazard Fire Hazard Mandatory action signs Read operating instructions Mandatory regulation 3 4 Product modification Cambrionix products are designed and manufactured to meet the...

Page 7: ...not use a damaged power cord or plug or a loose power socket Do not touch the power plug with wet hands Do not allow liquids to come into contact with the unit or power supply CAUTION Damage to your p...

Page 8: ...an environment where the relative humidity is inside the operating range Be careful not to leave the power cord underneath a heavy object CAUTION Overheated power sockets may cause a fire Do not overl...

Page 9: ...l contents and quantities are correct before opening This is to avoid retesting and repackaging any items that are not required When opening the packaging use a suitable method to open the box i e do...

Page 10: ...subsequent ports not being recognised by your host Please note that USB specifications require a minimum 100 mA charge current to be available during data transfer As indicated in above if the attach...

Page 11: ...PowerPad15S Page 10 of 42 4 7 Registration You may register your product at www cambrionix com product registration...

Page 12: ...sk customer portals You can also download any of our manuals and keep up to date at the link here l www cambrionix com product user manuals When contacting support please supply the product informatio...

Page 13: ...Cambrionix Software 5 0 1 Fan Behaviour Your PowerPad15S has an inbuilt fan used to cool the product when internal temperatures rise above a set threshold On power up the fan will spin for approximate...

Page 14: ...according to USB Implementers Forum USBIF Super Speed USB3 specifications If the attached device complies with USB IF Battery Charging specification BC1 2 and supports Charging Downstream Port CDP the...

Page 15: ...computer s USB port 5 2 4 Communication Interface and Protocol The PowerPad15S appears as a virtual COM port VCP On Microsoft Windows the system will appear as a COM port the COM port number can be f...

Page 16: ...aisy chain is then connected to any of the first hub s downstream USB ports More hubs are added in the same way Using this daisy chain approach a maximum of four additional hubs can be linked allowing...

Page 17: ...USB device completely from the host system If you are in Sync mode and then switch to Charge mode the USB device will disconnect briefly whilst the profiling process takes place Once the profiling has...

Page 18: ...cally used by Apple 5 4 4 Firmware The firmware can be kept up to date using our LiveViewer software As part of delivering an easy user experience our LiveViewer application is now a set and forget so...

Page 19: ...firmware version you are updating to then this can also be done Once selected press the update button at the top and the update will commence CAUTION Your PowerPad15S may not function correctly Do no...

Page 20: ...the Cambrionix API and will need to be updated to the latest version of Firmware using the Command Line Updater which can be downloaded and installed from the following link https www cambrionix com...

Page 21: ...and implemented fixes 5 5 1 Installing Software Cambrionix has two pieces of software that can be used to manage the devices and your hub using different host systems This section has instructions and...

Page 22: ...d on total current and power and temperature Further details on LiveViewer are available on our website www cambrionix com products liveviewer NVRAM settings Within your hub there are some specific co...

Page 23: ...n we set a charged flag 100 Temperature Max C Sets Maximum temperature before the shut down of ports 70 Remap Ports Change the ordering of the ports from the default Sequential order Default Profiles...

Page 24: ...n which is a program running in the background that can be downloaded from www cambrionix com products api and installed on the host machine Port information and control can be provided through the AP...

Page 25: ...tware you are looking at 5 5 5 Removing Software If you wish to uninstall the software Cambrionix LiveViewer Cambrionix API and the Cambrionix Recorder Service from your host system the following step...

Page 26: ...e on the screen You will need to confirm removal it will ask for your confirmation press the enter key or Y key Keep in mind that you ll have to use the exact package name in the apt remove command ot...

Page 27: ...seek advise before reapplying power l Ensure that the product is switched off and the power cord is removed from the product Hold the power cable by the plug and do not touch either the plug or the po...

Page 28: ...tage Tolerance 5 Output Current Max per Port A 2 1 Output Power Max per Port W 10 Output Power Total W 163 8 6 3 Rail value limits Five volt rail Max V 5 58 Five volt rail Min V 4 5 Twelve volt rail M...

Page 29: ...rather than the hub 6 5 Packaged information Boxed Dimensions WxDxH m 0 47 x 0 12 x 0 31 6 6 Consumables and Placing Orders Below is a list of any Consumable products you may require for your PowerPad...

Page 30: ...is connected to an internal hub if it is present the number represents the port number on the internal hub Background colour Description An External physical port you can connect a USB device to The...

Page 31: ...PowerPad15S Page 30 of 42...

Page 32: ...5VAC A 4 Input Current 230VAC A 2 Input Frequency Hz 50 60 Input Connector C14 Output Voltage Max V 12 Output Current Max A 15 Output Power Max W 180 Output Connector 4 Pin Mini DIN Dimensions WxDxH m...

Page 33: ...eViewer on the left hand side of the screen select the settings section 3 Once in the settings section select the API tab 4 In the API section click the cog button on the right hand side of the local...

Page 34: ...erPad15S We have only observed this behaviour in a very few amount of devices disabling CDP this has resolved all issues and the connections are stable You can disable CDP through NVRAM settings eithe...

Page 35: ...ect any more devices Sometimes you may reach the endpoint limit of your USB controller and this may stop you from being able to attach any more devices to your host system You can create more space is...

Page 36: ...fter re producing the problem you can zip the logs from the folder var log cambrionix You may delete the file below when you are finished with it etc opt cambrionix cambrionix log cfg 7 7 Software tro...

Page 37: ...the Council of the European Union on the waste electrical and electronic equipment WEEE and in jurisdictions adopting that Directive is marked as being put on the market after August 12 2005 and shou...

Page 38: ...What happens after I have requested a Return l If you have not purchased the Product s direct from Cambrionix please contact the vendor the item was originally purchased from for their returns proces...

Page 39: ...and Standards l CB Certificate l CE Tested and marked l FCC Part 15 Tested and marked l Housed within a UL94 VO specification fire enclosure l RoHS Compliant l Independently safety tested by the Under...

Page 40: ...Conditions The use of Cambrionix hubs is subject to the Cambrionix Terms and Conditions the document can be downloaded and viewed using the following link https downloads cambrionix com documentation...

Page 41: ...by acknowledges that all trademarks registered trademarks service marks and other protected names and or symbols contained in this manual and related documents are the property of their respective hol...

Page 42: ...07918669 0001 90079186690001 MOD IT 90079186690002 007918669 0002 90079186690002 MOD IT 90079186690003 007918669 0003 90079186690003 MOD IT 90079186690004 007918669 0004 90079186690004 MOD IT 90079186...

Page 43: ...202012310 MOD IT MM 195758 MOD IT MM 329441 001 MOD IT MM 29 735 479 MOD IT 6077256 6077256 6077256 MOD IT STACK 6077257 6077257 6077257 MOD IT STACK 081a4b9c69eb 202012312 202012312 MOD IT STACK 29...

Page 44: ...Cowley Road Cambridge CB4 0DS United Kingdom 44 0 1223 755 520 enquiries cambrionix com www cambrionix com Cambrionix Ltd is a company registered in England and Wales with the company number 06210854...

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