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37
Troubleshooting Guide - Grinder
PROBLEM
Possible Cause
What To Do
Espresso is
under extracted
even with a fine
coffee grind
Not enough coffee grinds used. Dose more coffee grinds.
Beans are too old.
Use freshly roasted beans. Old coffee
beans, no matter the Grind Setting, will
have a fast extraction and will produce
an under extracted tasting espresso.
Grind Setting
cannot be
adjusted
The Bean Hopper is not
seated correctly.
Remove the Bean Hopper and replace.
See Replace Bean Hopper section,
page 27.
Coffee beans or grinds are
caught around the Top Burr
or Grinder Collar.
Remove the Bean Hopper and Top
Burr. Use the Cleaning Brush or
Vacuum Cleaner as necessary to clear
loose coffee beans or grinds. See
Replace Bean Hopper section, page
27.
Bean Hopper
cannot be
locked into
position
Grinder Collar not aligned to
the Top Cover.
Ensure the dot on the Top Cover aligns
with the dot on the Grinder Collar.
See Replace Top Burr section, page 29
Coffee beans or grinds are
caught in the Top Burr or
Grinder Collar.
Remove the Bean Hopper and Top
Burr. Use the Cleaning Brush or
Vacuum Cleaner as necessary to clear
loose coffee beans or grinds. See
Replace Bean Hopper section, page
27.
The Top Burr is not seated
correctly.
Make sure the Top Burr is correctly
aligned and that the two handles are
placed one on each side.
See Replace Top Burr section, page 29.
Top Burr does
not sit in the
Grinder Collar
correctly
Grinder Collar not aligned to
the Top Cover.
Ensure the dot on the Top Cover aligns
with the dot on the Grinder Collar.
See Replace Top Burr section, page 29.
Coffee beans or grinds are
caught around and under the
Top Burr
Remove the Top Burr and replace the
Bean Hopper. Hold the Bean Hopper
down with your hand, do not turn.
Insert the Portafilter into the Grinding
Cradle and push down to activate the
Grinder. The coffee grinds will fall out
the Grind Outlet.
The Top Burr is not seated
correctly.
Make sure the Top Burr is correctly
aligned and that the two handles are
placed one on each side.
See Replace Top Burr section, page 29