31 / EN
X. TROUBLESHOOTING TABLE.
Problem
Possible Causes
Solution
The water is not hot enough.
The water flow entering the heater is
too strong.
Reduce the water flow from the tap or slightly
close the inlet water supply valve on the unit to
reduce the flow.
The ambient temperature has
decreased or the temperature setting
is too low.
Raise the unit’s temperature adjustment.
The water pressure is below 0,2 kgf/cm
2
(0,02 MPa).
Check that the shut-off valve is completely open
and the water supply line is not blocked.
Electrical fault.
Please contact a qualified electrician or your local
authorized distributor to solve the problem.
The water is too hot.
There is not enough water flow entering
the heater
Increase the water supply flow
The ambient temperature has
decreased or the temperature setting
is too high.
Select a lower temperature value.
The heater turns off during use.
Electrical supply failure or faulty wiring.
Check the power supply and the breaker. If the
problem persists, contact a qualified electrician.
The water has stopped flowing.
Blockage in the tubes or hoses.
Check that the water supply valve is completely
open and there are no obstructions in the supply
line.
There is no water supply.
La temperatura del agua varia
de fría a caliente durante
el uso.
El caudal del agua está por debajo del
nivel mínimo.
Aumentar el caudal de agua.
The water temperature varies
from cold.
Electrical supply failure or faulty wiring.
Check the power supply and the breaker.
Sufficient flow has not been reached to
activate the resistance (2,2 L/min)
Increase the water flow. Clean the filter mesh at
the unit’s water inlet. First, disconnect the breaker,
open the unit’s pressure relief valve, and when it
had finished, connect the breaker.
The upper limit control has been
activated.
Check that the upper limit control restart buttons
are pressed. Follow the steps described in this
manual to restart the switch.
Leaks
Check for leaks at the connections.
Check the water installation. Remove the front
cover and inspect the resistance gasket.
If the tank is dripping.
Close the water valve to cut off the water supply.
Disconnect the water heater from the electric
current and check the warranty to determine
whether the heater is still within the warranty
period.
