background image

GeNeral OPeraTION TrOUBleSHOOTING GUIde

Problem

Probable causes

Solutions

Entire spa is inoperative.

•  Power failure / not plugged in

•  GFCI tripped

•  Check power source

•  Reset GFCI; call for service if it will not reset.

Spa does not heat; jets and light operate. 

Display shows“ =====” 

                        

•  Pressure switch is open and should be closed

•  Pressure switch senses flow through heater even though 

the jet pump is off

•  Check for clogged filter. The pressure switch will reset when the flow 

of water through the heater has been restored. Call for service if the 

pressure switch trips frequently.

•  Contact an Authorized Service Technician

Jets weak or surging

•  Spa water level too low

•  Filters clogged / suction screens clogged

•  Jet nozzles closed / Air valve closed

•  Add water

•  Clean filters / Clean suction screens

•  Open jet nozzles / Open air valve

Light inoperative

•  Bad connection

•  Contact an Authorized Service Technician

Display shows “- - - - “  

(Entire spa is inoperative.)

•  Heater high limit thermostat tripped

•  Disconnect power to the spa for at least thirty seconds to reset the 

heater high-limit. If tripping continues, clean the filter, then if tripping still 

occurs, call for service.

Water temperature significantly different from 

display temperature.  Display shows flashing 

“READY” icon.

•  System Controls

• 

Disconnect power to the spa for at least thirty seconds

•  Contact an Authorized Service Technician

After filling or refilling the spa:  a jet pump is 

operating, but water is not flowing from any of 

its jets.

• 

Pump is not properly primed.

1. Turn off power to the spa at the breaker and remove the equipment 

compartment door (as seen on page 36).

2. Loosen the union on the top of the pump(s) (as seen on page 36) to 

allow the air to escape, the hand-tighten the union(s).

3. Turn power back on, activate the pump and check to make sure 

union is tight enough to keep it from leaking. Re-install pump and 

equipment doors.

OR:

  Remove and reinstall the 

FrOG

 cap.

SPa TrOUBleSHOOTING

33

TROUblEShOOTINg

If your spa doesn’t seem to be working the way you believe it should, please review the “START-UP” and “OPERATION” instructions in this manual. If this doesn’t help 
you correct the problem, follow the appropriate instructions below. If the problem still is not resolved, call your 

Caldera

 dealer.

Summary of Contents for vacanza series

Page 1: ...VACANZA SERIES 2 0 1 4 O W N E R S M A N U A L...

Page 2: ...SPA MODEL SERIAL NUMBER ____________________________ COVER SERIAL NUMBER ________________________________ In most cities and counties permits will be required for the installation of electrical circu...

Page 3: ...ONS Control Operation 14 System Mode 15 Manual Clean Cycle 15 Tools Menu 15 Audio Menu Optional 17 Air Control 19 Hydrotherapy Jets 19 Waterfall Valve 19 WATER QUALITY AND MAINTENANCE Water Terminolog...

Page 4: ...tion of this important safety device test according to the following instructions per electrical configuration Cord Connected 115 volt 20 amp models The GFCI is located at the end of the power cord Be...

Page 5: ...ion fitting There is a danger of slipping and falling Remember that wet surfaces can be very slippery Take care when entering or exiting the spa Never operate spa if the suction fittings are broken or...

Page 6: ...the control box by the spa owner will void the warranty If you have an operational problem carefully go through the steps outlined in the Troubleshooting section If you are not able to resolve the pro...

Page 7: ...manual and printed instructions on all water care chemical products packaging Test the water regularly to ensure proper levels of sanitizers pH and other water care requirements Drain clean and refil...

Page 8: ...he spa s safety features Improper wiring may also cause electrocution risk of fire and other risks of injuries Please read and follow the electrical installation requirements and instructions for your...

Page 9: ...to the wiring diagram below 1 Connect the 8 AWG WHITE NEUTRAL wire from the Neutral Ground Bar on the main electrical service to the WHITE NEUTRAL Panel Neutral Pigtail of the subpanel 2 Connect the...

Page 10: ...ALS adjust Total Alkalinity TA to 80 180 ppm Calcium Hardness CH to 50 150 ppm then spa water pH to between 7 2 and 7 8 These procedures are listed in the Water Quality and Maintenance section OPERATI...

Page 11: ...5 volt 20 amp electrical configuration the heating system does not operate simultaneously with the high speed pump On the other hand on the 230 volt system the heating system does operate simultaneous...

Page 12: ...AdaptaFlo jets 7 AdaptaSsage Jets 8 Outlet for optional ozone 9 Drain suction fitting 10 Pillow 11 Waterfall valve 12 Acquarella Waterfall 13 FROG Palatino Marino 1 1 2 4 7 9 5 1 1 6 10 8 8 9 3 11 12...

Page 13: ...IT IN THE FILTER COMPARTMENT AREA THIS IS NOT A SEAT Sitting in this area can cause Restriction of filter pump suction vacuum Damage to components Both can result in bodily harm Should damage occur to...

Page 14: ...r optional ozone 10 Drain suction fitting 11 Pillow 12 Grab Rail 13 FROG aventine 1 2 3 4 6 7 8 7 12 5 11 6 8 10 9 8 13 WARNING DO NOT SIT IN THE FILTER COMPARTMENT AREA THIS IS NOT A SEAT Sitting in...

Page 15: ...aSsage Jets in back right 2 AdaptaFlo Jets and 1 Euro Jet in right center 4 Euro Jets in footwell PALATINO MARINO System 1 8 Euro Jets in back left 2 AdaptaFlo Jets in back center Acquarella Waterfall...

Page 16: ...taFlo Jet and 1 AdaptaSsage in front left tarino System 1 Menu A Diverter in position 8 Euro Jets in back left 2 AdaptaSsage Jets in back right Lounge Acquarella Waterfall 2 Euro Jets in footwell 3 Eu...

Page 17: ...T MENUS 14 AVENTINE System 1 2 Euro Jets in back left 3 AdaptaFlo Jets in back left 2 Euro Pulse Jets in arm rests 4 Euro Jets in back right 2 AdaptaFlo Jets in back right 1 AdaptaFlo Jet in front rig...

Page 18: ...ystem 1 jet pump runs on high speed 3rd press System 1 System 2 jet pumps run on high speed 4th press System 2 jet pump runs on high speed 5th press Both Systems jet pumps are off Tarino Aventine Spa...

Page 19: ...ng features SPA Lock and Temperature Lock are enabled from the control panel by pressing the SET button until the Tools menu is illuminated Then press the TEMP button to enter the TOOLS submenus Use t...

Page 20: ...leep mode to work in the evening hours the spa must be powered up in the early morning hours The Sleep Mode will always be active the 6 12 hours between the end of F2 and the begining of F1 depending...

Page 21: ...stem ON Press the TEMP button to display PWR and turn the audio system OFF Audio power must be ON to advance to the other audio screens IMPORTANT The power can take up to a few seconds to turn on or o...

Page 22: ...button to raise the Bass or press TEMP button to lower the Bass TO ADJUST BAlance From the SETUP menu 1 Press the TEMP button to display one of four audio sources IPOD TV AUX BLUE 2 Press the SET but...

Page 23: ...jets provide a rotating massage pattern Euro Jets The Euro Directional jets with eyeball nozzles deliver a direct more focused massage The Euro Pulse jet features a special insert that creates a soft...

Page 24: ...ramines and will not alter the water s pH Pathogen A microorganism such as bacterium that cause disease pH The measure of the spa water s acidity and alkalinity The recommended pH for the spa water is...

Page 25: ...substance can be identified Don t let chemicals get on surrounding surfaces or landscaping Don t use a vacuum cleaner to clean up chemical spills Never smoke around chemicals Some fumes can be highly...

Page 26: ...lution a mixture of 75 hard and 25 soft water will usually yield a reading within the correct range If soft water is not available or practical for you a stain and scale inhibitor should be added to t...

Page 27: ...Plus or sodium dichlor chlorine Sodium dichlor may be a more appropriate weekly shock for those users that experience heavy bather load conditions The following optional products can be used in conjun...

Page 28: ...er to establish the correct setting on cartridges for User Load and Usage Time versus Sanitizer Needed User Load is the spa is the number of times anyone enters the spa Usage Time is simply the amount...

Page 29: ...n incorrect product such as tri chloro which has a very low pH 2 6 dissolves too quickly in hot water resulting in extremely high levels of chlorine and is designed for concrete or plaster swimming po...

Page 30: ...em to assure water sanitation and the highest quality of purified water Cleaning the Ozone Injector On occasion a mineral build up may clog the ozone injector causing a lack of flow or low flow of ozo...

Page 31: ...e chemically induced spa surface blistering chemical abuse very quickly WATER QUALITY AND MAINTENANCE Spa water maintenance troubleshooting guide Cloudy Water Water Odor Chlorine Odor Musty Odor Dirty...

Page 32: ...ldera Spa Water Maintenance program are needed to protect the user from water borne pathogens disease causing microbes and to prevent corrosion of spa components Question Why isn t water chemistry dam...

Page 33: ...illow retainers to slip into the recess in the back of the pillow 4 Keeping the pillow slightly bent slide the other pillow retainer into the recess in the back of the pillow 5 After all the pillow re...

Page 34: ...the outlet of the hose to an appropriate draining area Spa water with a high sanitizer level may harm plants and grass 3 Open the valve by turning the knob The spa will drain by gravitational flow IMP...

Page 35: ...re install your filter and follow the Start up and Refill Procedures in the Operating Instructions section of the Owner s Manual IMPORTANT Always keep spa covered when not in use whether it is empty...

Page 36: ...conds to reset the heater high limit If tripping continues clean the filter then if tripping still occurs call for service Water temperature significantly different from display temperature Display sh...

Page 37: ...pump s to allow the air to escape When water is present hand tighten the union Turn power back on activate the pump and check to make sure union is tight enough to keep it from leaking Re install equi...

Page 38: ...r purchaser of the Caldera spa when purchased and originally installed within the boundaries of the United States This warranty begins on your delivery date of the spa but in no event later than one y...

Page 39: ......

Page 40: ...lbs 120 lbs per Square foot 230 volt 50 amp Single phase GFCI circuit Marino Model MRN 7 0 x 7 0 36 65 square feet 4 000 360 gallons 836 lbs 4 888 lbs 120 lbs per Square foot 230 volt 50 amp Single p...

Reviews: