Cal Spas PATIO, Owner'S Manual

Page: 51 / 80

2020 Portable Spas - LAF
LTR20201163, Rev. E
W
ater Clarity
www.calspas.com
49
Problem Probable Causes Possible Solutions
Cloudy Water
Dirty filter Clean filter and run jet pump
Excessive oils / organic matter Shock spa with sanitizer
Improper sanitization Add sanitizer
Suspended particles / organic
matter
Adjust pH and/or alkalinity to recommended range
Overused or old water Drain and refill the spa
Water Odor
Excessive organics in water Shock spa with sanitizer
Improper sanitization Add sanitizer
Low pH Adjust pH to recommended range
Chlorine Odor
Chloramine level too high Shock spa with sanitizer
Low pH Adjust pH to recommended range
Musty Odor
Bacteria or algae growth Shock spa with sanitizer – if problem is visible or
persistent, drain, clean and refill the spa
Organic Buildup /
Scum Ring Around
Spa
Buildup of oils and dirt Wipe off scum with clean rag – if severe, drain the
spa, use a spa surface and tile cleaner to remove
the scum and refill the spa
Algae Growth
High pH Shock spa with sanitizer and adjust pH
Low sanitizer level Shock spa with sanitizer and maintain sanitizer
level
Eye Irritation
Low pH Adjust pH
Low sanitizer level Shock spa with sanitizer and maintain sanitizer
level
Skin Irritation /
Rash
Unsanitary water Shock spa with sanitizer and maintain sanitizer
level
Free chlorine level above 5 ppm Allow free chlorine level to drop below 5 ppm
before spa use
Stains
Total alkalinity and/or pH too low Adjust total alkalinity and/or pH
High iron or copper in source water Use a stain and scale inhibitor
Scale
High calcium content in water –
total alkalinity and pH too high
Adjust total alkalinity and pH – if scale requires
removal, drain the spa, scrub off the scale, refill the
spa and balance the water
Use a stain and scale inhibitor
Troubleshooting Water Clarity Problems