2010 Portable Spa
LTR20101000, Rev. C
Appendix
www.calspas.com
54
Symptom
Possible Causes
Possible Solutions
Pump Problems
Pump runs constantly –
will not shut off
Problem with circuit board
Contact your dealer
Noisy pump
Water level is too low
Add water to normal level
Block wall suctions or skimmer
Clean the wall suction/skimmer
Damaged or worn-out motor block
Contact your dealer
Clogged floor suction or skimmer
Clean floor suction or skimmer
Leakage of air into suction line
Contact your dealer
Debris is inside pump
Contact your dealer
Gate valves are closed
Open gate valves. Note: Never operate your
spa with the gate valves closed!
Damaged or worn motor bearings
Contact your dealer
Improper or defective wiring
Contact your dealer
Pump turns off during
operation
Automatic timer has completed its cycle Start the cycle again
Pump has overheated due to the vents
on the equipment door being blocked
Clear items away from vents
The pump motor is defective
Contact your dealer
Pump has a burning
smell while running
Damaged or worn motor bearings
Contact your dealer
Pump does not work
Power may be turned off
Reset power
Pump has over heated
Let cool for one hour
Incorrect or faulty wiring of electrical
supply
Contact your dealer
Switch is off
Auto reset after the motor has cooled down
House circuit breaker tripped or in OFF
position
Reset circuit breaker
Contact your dealer
Motor overload condition
Motor overload will reset automatically. If
problem persists, contact your dealer
Damaged electrical cord
Contact your dealer
Pump cord not plugged in
Plug pump cord into red receptacle
GFCI tripped or in OFF position
Reset GFCI
