Cafina c5 Operating Instructions Manual Download Page 79

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ROUBLESHOOTING

OI c5 eng V9 / 18.08.2006

7 - 3

LCD textual error messages Cause of fault

Troubleshooting measure(s)

Refill milk

Milk level too low.

If no milk level monitoring in-
stalled:

check milk level.

replenish milk supply.

disconnect / connect to
mains power supply.

Disconnect c5 coffee mak-
er from the mains power
supply.

Wait at least 30 seconds.

Connect c5 coffee maker
to the mains power supply.

Switch on c5 coffee maker.

Decision:
If the textual error mes-
sage is no longer shown,
there is no need for any
action.
If the textual error mes-
sage is still on view, notify
Customer Support.

See also section «5.5.4 Refill
milk, 5 - 22».

Summary of Contents for c5

Page 1: ...OPERATING INSTRUCTIONS OI c5 eng V9 18 08 2006 Cafina Melitta E c5 Item no Cafina 2954076 Item no Melitta SystemService 2954082...

Page 2: ...ins with the Cafina Melitta company The content may not be disclosed or made available to any third party without the express consent of the Cafina Melitta company These Operating Instructions must be...

Page 3: ...4 1 2 11 Raised feet option 1 4 1 2 12 Waste water container level monitoring option 1 4 1 2 13 Shift function 1 4 1 2 14 TWIN function 1 4 1 2 15 Key cards 1 5 1 2 15 1 user key card 1 5 1 2 15 2 man...

Page 4: ...ic hazards and instructions 2 3 2 2 2 1 c5 coffee maker 2 3 2 2 2 2 Installed EF milk cooler 2 5 2 2 2 3 cw cup warmer 2 5 2 2 2 4 Key cards 2 6 2 2 3 Personal safety 2 6 2 3 Safety mechanisms 2 7 2 3...

Page 5: ...4 3 1 c5 coffee maker 4 2 4 3 2 Installed EF milk cooler 4 2 4 3 3 cw cup warmer 4 2 5 Operation 5 1 Power supply connection 5 1 5 1 1 c5 coffee maker 5 1 5 1 2 Installed EF milk cooler 5 1 5 1 3 cw c...

Page 6: ...coffee beans 5 20 5 5 4 Refill milk 5 22 5 5 5 Emptying the coffee dregs drawer 5 23 5 5 6 Cleaning the drip tray 5 24 5 6 System work 5 25 5 6 1 Control panel and button layout 5 25 5 6 2 Structure o...

Page 7: ...charge 5 36 5 6 4 15 Time date 5 37 5 6 5 Resetting to initial installation default settings 5 38 5 6 5 1 Coffee maker reset 5 38 6 Maintenance 6 1 Maintenance schedule 6 1 6 1 1 Intervals 6 1 6 1 1 1...

Page 8: ...e and storage 8 1 Taking out of service for a limited time taking out of service for good 8 1 8 2 Storage for a limited period permanent storage 8 1 9 Packing and transportation 10 Disposal 11 Guarant...

Page 9: ...l cover 7 Shift Stop button 8 Beverage selection buttons 9 Hot water button 10 Steam tap 11 Beverage outlet height adjustable 12 Drip tray with drip grille 13 Steam outlet 14 Milk cooler door 15 c5 co...

Page 10: ...Melitta 1 2 OI c5 eng V9 18 08 2006 E 1 1 2 Internal parts 1 Liquid crystal display 2 Shift Stop button 3 Buttons 4 Navigation buttons Y Z U V 5 Milk level monitoring 6 Milk container 7 Milk intake l...

Page 11: ...em ACS quality monitoring system continually monitors relevant parameters such as fineness of grind coffee powder weighed in quantity infusion time and wa ter temperature The piston system is optimall...

Page 12: ...ion To clean the area underneath the ma chines all the machines can be fitted with raised feet 1 2 12 Waste water container level monitoring option If the c5 coffee maker is connected to fresh water a...

Page 13: ...y the service technician The memory key card enables the coffee maker to be reset following an emergency 1 2 15 4 free vend key card The free vend key card enables beverag es to be dispensed at no cha...

Page 14: ...d coffee bean grinder Raised bean hopper optionally lockable Raised feet The milk cooler door of the installed EF milk cooler is available in a lockable ver sion Description Standard model Shift funct...

Page 15: ...EU In the chill compartment at the top left hand side of the inside wall cw cup warmer Switzerland EU and USA In the lower cup compartment at the top of the back wall 1 3 2 1 Switzerland 1 3 2 2 Expo...

Page 16: ...bean hopper 140 Raised feet 25 4 1 50 8 2 76 2 3 101 6 4 Description Coffee beans first bean hopper kg Coffee beans second bean hopper kg Number of cups which can be accommodated Standard size Number...

Page 17: ...presso c5 output kW Espressos h Cappuccino c5 output kW Cappuccinos h Hot water c5 output kW litres h c5 1 2 3 kW 170 3 4 kW 200 2 3 kW 250 3 4 kW 250 c5 Office 2 3 kW 170 3 4 kW 200 2 3 kW 250 3 4 kW...

Page 18: ...DESCRIPTION Cafina Melitta 1 10 OI c5 eng V9 18 08 2006 E...

Page 19: ...rsonnel may perform work on electrical installa tions The technical safety instruc tions must be followed Unplug equipment before carrying out any work on electrical installations Hot surface hot inte...

Page 20: ...oducts hot water steam and to heat and froth milk No other use of the c5 coffee maker will be deemed to be proper 2 2 1 3 Installed EF milk cooler The installed milk cooler is used exclusively to keep...

Page 21: ...n handling the AMC powder the manufacturer s warnings and instructions that are printed on the bag must be observed and com plied with WARNING Hot air comes out from the bottom of the steam outlet The...

Page 22: ...ty i e it is imperative that the tap is closed Only operate the c5 coffee maker in covered locations avoid places where there is a risk of water splash There is a risk of damage CAUTION Never spray th...

Page 23: ...oler door with a cloth If any milk is left in the lip seals there is a hygiene risk Always close the milk cooler door There is a hygiene risk WARNING Never interfere with the electricity supply connec...

Page 24: ...static al ways ensure that you have earthed yourself e g by touching a radiator before handling a key card There is a risk of damage WARNING If handled improperly the equip ment could cause serious or...

Page 25: ...h the equipment A person is deemed to be authorised if he she satisfies the minimum training and knowledge requirements listed in this chap ter and has been assigned a fixed area of responsibility 2 4...

Page 26: ...ce in risk as sessment and staff management He has read and understood chapter 2 Safety instructions 2 1 2 4 3 2 User This is a person who has been instructed in how to use the equipment and is aware...

Page 27: ...dispensing of beverages acknowledgement function in the pro gramming 8 Beverage selection buttons dual assignment for dispensing of bever ages selection and modification function in the programming o...

Page 28: ...possible to dispense any beverages Operation with critical problem In this condition the c5 coffee maker is connected to the power supply and water mains or to the canisters It is not possible to dis...

Page 29: ...een disconnected from the mains After the machine has been connected to the mains and the coffee bean level and water connection have been checked the c5 coffee maker can be switched on It is recommen...

Page 30: ...Troubleshooting 7 1 4 3 2 Installed EF milk cooler Normal initial start up after a failure assumes that the installed EF milk cooler together with the c5 coffee maker have not been disconnected from...

Page 31: ...5 1 2 Installed EF milk cooler The installed EF milk cooler is connected to the mains power supply via the c5 coffee maker If the coffee maker having been connected to the mains is then disconnected f...

Page 32: ...iner The actual milk temper ature is taken from the plate on which the milk container stands 5 1 4 3 Cooling operation The digit light spot beneath the Compres sor symbol is illuminated as long as the...

Page 33: ...x 2 seconds On the display the word SET will appear 2 Press ENTER a second time but this time only briefly The digit light spot Setting mode will flash for approx 12 seconds On the display the current...

Page 34: ...fee maker into the waste water system with permanent connection to the pipe sys tem or into a waste water canister fitted with a cap with a hole in it or into a wastewater canister in combi nation wit...

Page 35: ...ould now fill it up with milk i e replenish with milk if the milk level is too low or else insert the milk container 5 All five product fields are illuminated The c5 coffee maker is now ready to dispe...

Page 36: ...offee and milk beverages have been dispensed since the last switch on The c5 coffee maker runs through the full cleaning procedure and then goes to standby mode NOTE The c5 coffee maker has a standby...

Page 37: ...the topmost beverage selection button 3 You will now be prompted to empty the coffee dregs drawer Pull out the coffee dregs drawer so that you can empty it The following mes sage appears Push the empt...

Page 38: ...ng tablet COMBI Tabs in the filling chute 6 Now press the Shift Stop button on the control panel 7 The following message appears 8 When the cleaning process has finished the following message appears...

Page 39: ...ace coffee cup s under the bever age outlet 3 Push the beverage outlet downwards until the coffee cup s can be removed without having to push the beverage outlet upwards again 4 When this message is d...

Page 40: ...following message appears 2 Preparation of the beverage is initiated 3 The beverage is dispensed You want to dispense multiple shots of the same beverage no TWIN function Dispensing information One g...

Page 41: ...essage appears 2 Preparation of the beverage is initiated 3 The two beverages are dispensed You want to dispense more than one double shot of the same beverage with TWIN function Dispensing informatio...

Page 42: ...paration of the beverage is initiated 4 The beverage is dispensed You want to dispense more than one double shot of the same beverage no TWIN function Dispensing information One grinding operation per...

Page 43: ...3 Preparation of the beverage is initiated 4 The two beverages are dispensed You want to dispense more than one double shot of the same beverage with TWIN function Dispensing information One grinding...

Page 44: ...ic signal is heard If no bever age selection button is pressed within 5 seconds then the beverage selection will revert to level 1 3 Press beverage selection button Hot milk Decaffeinated once The fol...

Page 45: ...der the beverage out let 3 Push the beverage outlet downwards until the milk jug can be removed with out having to push the beverage outlet upwards again 4 When this message is displayed the coffee ma...

Page 46: ...own and wait until the pro grammed quantity of hot water has been dispensed An example of how a portion of hot milk is drawn is now described 1 Rotate hot water outlet to the vertical position 2 Place...

Page 47: ...ated With larger receptacles moved the steam outlet together with the recepta cles towards the c5 coffee maker and then place the receptacle on the drip grille 5 Rotate steam tap downwards in a contro...

Page 48: ...uid During the frothing operation watch the formation of froth and continually adjust the distance between the end of the steam nozzle and the surface of the liquid this will differ according to the p...

Page 49: ...quired NOTE Never refill completely de calcified fresh water Always take care to correct ly connect the rapid action coupling of the water line that runs between the fresh water canister and the c5 co...

Page 50: ...once The following message appears 2 Pour coffee beans into bean hopper 1 up to about 2 cm below the bean hop per rim The position of bean hopper 1 is visible on the inside of the bean hopper cover 3...

Page 51: ...he relevant beverage selection but tons As before there are no restrictions on the drawing of hot water and steam 4 Pour coffee beans into bean hopper 1 up to about 2 cm below the bean hop per rim The...

Page 52: ...ler is fitted with milk level monitor ing then this will be activated when the milk supply in the milk container has dropped to about 1 litre or when the milk container is not in the installed EF milk...

Page 53: ...th hot water from the c5 coffee maker and dry 5 Push coffee dregs drawer in The fol lowing message appears Press Shift Stop button 6 The following message appears 7 You can now dispense beverages as r...

Page 54: ...be cleaned at regular intervals 1 Press the drip grille at the back right or back left corner downwards a little 2 Remove drip grille and clean 3 Clean drip tray and clean out the drain holes if they...

Page 55: ...se the adjustment value in predefined steps Used to enter Yes button Used to lower the adjustment value in predefined steps Used to enter No button no invisible 1 Yes in response to textual questions...

Page 56: ...100 000 yes no Total counter Coffee total Tea total Steam total Milk total 0 1 000 000 0 1 000 000 0 1 000 000 0 1 000 000 Functions EXTERNAL Self service ON OFF timer Memoswitch Milk Disable buttons...

Page 57: ...t not be used for billing purposes as different counting meth ods are used Billing will only be correct with a registration system Coffee Tea Steam Milk Queries the current counter status for specifie...

Page 58: ...Post infusion milk Every coffee milk beverage The milk flow time can be altered in predefined steps Coffee is output first 5 6 3 11 Flow period milk Cold milk The flow time can be altered in pre defin...

Page 59: ...1 x Z button 3 1 x V button 4 Z or Y button 5 Insert remove card Card manager key card 1 Insert remove card 2 1 x Z button 3 1 x V button 4 Z or Y button 5 Z or Y button 6 1 x button 7 1 x U 8 Insert...

Page 60: ...al counter Card manager key card 1 Insert remove card 2 2 x Z button 3 1 x V button 4 1 x Z button 5 1 x Z button 6 1 x Z button 7 1 x U button 8 Insert remove card Total counter Coffee total 130 Tea...

Page 61: ...x Z button 4 1 x button 1 x button 1 x button 1 x button 1 x button 1 x button 5 1 x U 6 Insert remove card NOTE Only those functions which have a grey background activated can be altered Functions E...

Page 62: ...n 4 e g 1 x button 5 e g 2 x button 6 1 x U 7 1 x V button 8 Z or Y button 9 1 x U 10 Insert remove card Water quantity Espresso 11 Water quantity 40 ml Espresso 11 Water quantity 35 ml Espresso 11 Wa...

Page 63: ...ert remove card 2 7 x Z button 3 1 x V button 4 2 x Z button 5 e g 1 x button 6 e g 2 x button 7 1 x U 8 Insert remove card Flow period water Hot water 01 Flow period water 6 0s Hot water 01 Flow peri...

Page 64: ...rd 2 6 x Y button 3 1 x V button 4 2 x Z button 5 e g 1 x button 6 e g 2 x button 7 1 x U 8 Insert remove card Pre infusion 2 milk Espresso 11 Pre inf 2 milk 0 0s Cappuccino 13 Pre inf 2 milk 10 0s Ca...

Page 65: ...button 3 1 x V button 4 e g 1 x button 5 e g 2 x button 6 1 x U 7 Insert remove card Flow period milk Port hot milk 15 Flow period milk 25 0s Port cold milk 24 Flow period milk 25 0s Port hot milk 15...

Page 66: ...6 4 14 No charge Card manager key card 1 Insert remove card 2 2 x Y button 3 1 x V button 4 1 x button 5 Z or Y button 6 1 x button 7 1 x U 8 Insert remove card Price Hot water 01 Price 2 00 Hot wate...

Page 67: ...n 12 e g 1 x button 13 1 x U button 14 Insert remove card After switching off the c5 coffee maker a message like this appears Time date Time date Hours 14 20 Time date Hours 15 20 Time date Minutes 15...

Page 68: ...ry key card 3 To connect c5 coffee maker to the mains power supply insert plug or set separate power switch to ON 4 The following message appears 5 1 x button 6 Remove card memory key card 7 Insert re...

Page 69: ...Monthly Cover of beverage outlet Waste water canister External internal EF FC External internal cup warmer Outside of c5 coffee maker Control buttons and steam tap Steam outlet Filling chute with lid...

Page 70: ...he following display message indicates the need for maintenance Contact Customer Support B service If the coffee maker has a milk system EF or FC than a B service of the milk system is required every...

Page 71: ...water canister Clean using bottle brush Do not use any cleaning agent Hot water outlet Clean using damp cloth Coffee dregs drawer Rinse out with warm not hot water every time that it is emptied Rub d...

Page 72: ...ires one combination cleaning tablet COMBI Tabs The cleaning procedure for the in stalled EF milk cooler or external FC milk cooler requires one combination cleaning tablet COMBI Tabs or one AMC powde...

Page 73: ...cleaning tablet COMBI Tabs article no 2900018 Start of cleaning process Bring the c5 coffee maker up to operating temperature Ready to dispense beverages Detailed sequence of operations in the cleanin...

Page 74: ...lid has closed before the tablet is inserted timeout the following mes sage appears Press Shift Stop button again 11 Shift Stop button 12 Once the cleaning operation is over the following message wil...

Page 75: ...h the milk intake lines in the cleaning container The cleaning container is filled and then rinsed six times cleaning contain er emptied Bring the c5 coffee maker up to operating temperature Replace t...

Page 76: ...cleaning contain er emptied 7 Once the cleaning operation is over the following message will appear 8 Replace cleaning container with full milk container Close milk cooler door 9 Shift Stop button 6 3...

Page 77: ...points DP 7 6 Insert remove user manager key card a second time If this clears the malfunction then the c5 coffee maker will be once more ready to dispense beverages If not the malfunction will not c...

Page 78: ...overvoltage due to storm Disconnect connect to mains power supply 1 Disconnect c5 coffee mak er from the mains power supply 2 Wait at least 30 seconds 3 Connect c5 coffee maker to the mains power sup...

Page 79: ...sh milk supply disconnect connect to mains power supply 1 Disconnect c5 coffee mak er from the mains power supply 2 Wait at least 30 seconds 3 Connect c5 coffee maker to the mains power supply 4 Switc...

Page 80: ...r Refill fresh water canister Straighten out kink in water line to the fresh water canister If one of the c5 coffee maker s feet is standing on the water line release water line Clean or replace exter...

Page 81: ...port Filter Water filter is worn and must be replaced The c5 coffee maker is still in operation however it is neces sary to keep an eye on it Contact Customer Support Grinding correction The automatic...

Page 82: ...t Troubleshooting measure s PrF Temperature sensor fault Contact Customer Support EEE EEPROM error loss of program data Contact Customer Support Diagnosis point DP Cause of fault Troubleshooting measu...

Page 83: ...fee maker the installed EF milk cooler and the external FC milk cooler All the components must be cleaned thor oughly see also sections 5 3 2 Switching off the c5 coffee maker 5 6 and 6 2 2 Cleaning p...

Page 84: ...TAKING OUT OF SERVICE AND STORAGE Cafina Melitta 8 2 OI c5 eng V9 18 08 2006 E...

Page 85: ...his is a matter for Customer Support 5 Clean equipment 6 If possible pack equipment in the orig inal packaging 7 Place the equipment in the original packaging on a suitable transport base in an uprigh...

Page 86: ...PACKING AND TRANSPORTATION Cafina Melitta 9 2 OI c5 eng V9 18 08 2006 E...

Page 87: ...ecyclable materials according to type WARNING Disassembly and disposal of the equipment may only be carried out by persons who satisfy the necessary qualification and training requirements The require...

Page 88: ...DISPOSAL Cafina Melitta 10 2 OI c5 eng V9 18 08 2006 E...

Page 89: ...subject to natural wear is excluded from the guarantee This includes Seals Filters Complete piston spray Complete piston plunger Paint coatings Grinding discs Hoses for the peristaltic pump To valida...

Page 90: ...egan s Madrid Fon 0034 91 644 81 30 Fax 0034 91 644 81 31 F MELITTA System Service France SA 16 Rue P H Spaak Saint Thibault des Vignes 77462 LAGNY sur Marne Cedex Fon 0033 1 6430 32 95 Fax 0031 1 643...

Page 91: ...nician No Bypass Water measured values on IN1 OUT2 Signature GH kH pH Date Service Water values Notes A B S F Bypass Service Technician No Counter reading Water measured values on Coffee Milk IN1 OUT2...

Page 92: ...B S F Bypass Service Technician No Counter reading Water measured values on Coffee Milk IN1 OUT2 Signature Next service GH Coffee kH Milk pH Date Service Water values Notes A B S F Bypass Service Tech...

Page 93: ...B S F Bypass Service Technician No Counter reading Water measured values on Coffee Milk IN1 OUT2 Signature Next service GH Coffee kH Milk pH Date Service Water values Notes A B S F Bypass Service Tech...

Page 94: ...B S F Bypass Service Technician No Counter reading Water measured values on Coffee Milk IN1 OUT2 Signature Next service GH Coffee kH Milk pH Date Service Water values Notes A B S F Bypass Service Tech...

Page 95: ...iption 1 1 design 1 1 dimensions 1 8 dispensing of beverages 5 9 disposal 10 1 E emptying the coffee dregs drawer 5 23 environmental conditions 1 9 F fault acknowledgement 7 1 checklist 7 2 displays 7...

Page 96: ...R refill coffee beans 5 20 Refill milk 5 22 relief pressure valve 2 7 reset of coffee maker 5 38 routine work 5 19 S safety instructions 2 1 safety mechanisms 2 7 Service Techni cian maintenance log 1...

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Cafina c5, Operating Instructions Manual

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