11.0 WARRANTY
CAESAR FIREPLACE
®
electric
appliances
are
manufactured
under
the
strict
Standard
of
the
world
recognized
ISO
9001:2008
Quality
Assurance
Certificate.
CAESAR FIREPLACE
who take
great
pride
in
their
work. Once
assembled
the
complete
appliance
is
thoroughly
inspected
by
a
qualified
technician
before
packing
to
ensure
that
you,
the
customer, receive
the
quality
product
that
you
expect
from
CAESAR FIREPLACE
®
.
®
products
are
designed
with
superior
components
and
materials, assembled
by
trained
craftsmen
Electrical
components
and
wearable
parts
such
as
fan
/
heater, motors, switches, nylon
bearing
components
and
remote
controls
are
covered
and
CAESAR FIREPLACE
will
provide
replacement
parts
free
of
charge
during
the
first
year
of
limited warranty.
Light
bulbs
and
fuses
are
NOT
covered
by
the
warranty.
Any
labor
related
to
warranty
repair
is
not
covered.
*
Construction
of
models
vary. Warranty
applies
only
to
components
included
with
your
specific
appliance.
®
CAESAR FIREPLACE
warrants
its
products
against
manufacturing
defects
to
the
original
purchaser
only. Registering
your
warranty
is
not
necessary.
Simply
provide
your
proof
of
purchase
along
with
the
model
and
serial
number
to
make
a
warranty
claim. CAESAR FIREPLACE
®
reserves
the
right
to have
its
representative
inspect
any
product
or
part
thereof
prior
to
honoring
any
warranty
claim. Provided
that
the
purchase
was
made
through
an authorized
CAESAR FIREPLACE
®
dealer
your
appliance
is
subject
to
the
following
conditions
and
limitations:
Warranty
coverage
begins
on
the
date
of
original
installation.
This
factory
warranty
is
non-transferable
and
may
not
be
extended
whatsoever
by
any
of
our
representatives.
Installation
must
be
done
in
accordance
with
the
installation
instructions
included
with
the
product
and
all
local
and
national
building
and
fire codes.
This
limited
warranty
does
not
cover
damages
caused
by
misuse, lack
of
maintenance,accident,alterations, abuse
or
neglect
and
parts
installed
from
other
manufacturers
will
nullify
this
warranty.
In
the
first
year
only, this
warranty
extends
to
the
repair
or
replacement
of
warranted
parts
which
are
defective
in
material
or
workmanship
provided that
the
product
has
been
operated
in
accordance
with
the
operation
instructions
and
under
normal
conditions.
CAESAR FIREPLACE
®
will
not
be
responsible
for
installation, labor
or
any
other
expenses
related
to
the
reinstallation
of
a
warranted
part
and
such
expenses
are
not
covered
by
this
warranty. Notwithstanding
any
provisions
contained
in
the
Limited
Warranty, CAESAR FIREPLACE’s
responsibility under
this
warranty
is
defined
as
above
and
it
shall
not
in
any
event
extend
to
any
incidental, consequential
or
indirect
damages.
This
warranty
defines
the
obligations
and
liability
of
CAESAR FIREPLACE
®
with
respect
to
the
CAESAR FIREPLACE
®
electric
appliance
and
any
other warranties
expressed
or
implied
with
respect
to
this
product, its
components
or
accessories
are
excluded. CAESAR FIREPLACE
®
neither
assumes, nor
authorizes
any
third
party
to
assume, on
its
behalf, any
other
liabilities
with
respect
to
the
sale
of
this product.
Any
damages
to
appliance, brass
trim
or
other
component
due
to
water, weather
damage, long
periods
of
dampness, condensation, damaging
chemicals
or
cleaners
will
not
be
the
responsibility
of
CAESAR FIREPLACE
®
.
CAESAR FIREPLACE
®
reserves
the
right
to
have
its
representative
inspect
any
product
or
part
thereof
prior
to
honoring
any
warranty
claim.
All
parts
replaced
under
the
Limited
Warranty
Policy
are
subject
to
a
single
claim.
All
parts
replaced
under
the
warranty
will
be
covered
for
a
period
of
90
days
from
the
date
of
their
installation
.
Defects must be brought to the attention of Caesar Fireplace Technical Service by contacting Caesar Fireplace 1-800-306-3829, or 19295 E.
Walnut Dr N, City of Industry, CA 91748. Please have proof of purchase, catalogue/model available when calling. Limited warranty service
requires a proof of purchase of the product.
The
manufacturer
may
require
that
defective
parts
or
products
be
returned
or
that
digital
pictures
be
provided
to
support
the
claim. Returned
products
are
to
be
shipped
prepaid
to
the
manufacturer
for
investigation. If
a
product
is
found
to
be
defective, the
manufacturer
will
repair
or
replace
such
defect.
Before
shipping
your
appliance
or
defective
components, your
dealer
must
obtain
an
authorization
number. Any
merchandise
shipped
without
authorization
will
be
refused
and
returned
to
sender.
Shipping
costs
are
not
covered
under
this
warranty.
Additional
service
fees
may
apply
if
you
are
seeking
warranty
service
from
a
dealer.
®
warrants
its
products
against
manufacturing
defects
to
the
original
purchaser
only. Registering
your
warranty
is
not
necessary.
CAESAR FIREPLACE
ALL SPECIFICATIONS AND DESIGNS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE DUE TO ON-GOING PRODUCT IMPROVEMENTS.
CAESAR FIREPLACE® IS A REGISTERED TRADEMARK OF CAESAR HARDWARE INTERNATIONAL LIMITED.
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