Cadillac Escalade 2021 Manual Download Page 449 | Manualshive

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Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-

13690472) - 2021 - CRC - 5/15/20

448

CUSTOMER INFORMATION

Customer
Information

Customer Information

Customer Satisfaction

Procedure . . . . . . . . . . . . . . . . . . . . . . . 448

Customer Assistance Offices . . . . 450
Customer Assistance for Text

Telephone (TTY) Users . . . . . . . . . 450

Online Owner Center . . . . . . . . . . . . . 451
GM Mobility Reimbursement

Program . . . . . . . . . . . . . . . . . . . . . . . . . 451

Roadside Service . . . . . . . . . . . . . . . . . 452
Scheduling Service

Appointments . . . . . . . . . . . . . . . . . . . 453

Courtesy Transportation

Program . . . . . . . . . . . . . . . . . . . . . . . . . 454

Collision Damage Repair . . . . . . . . . 455
Publication Ordering

Information . . . . . . . . . . . . . . . . . . . . . 457

Radio Frequency Statement . . . . . 457

Reporting Safety Defects

Reporting Safety Defects to the

United States Government . . . . . 458

Reporting Safety Defects to the

Canadian Government . . . . . . . . . 458

Reporting Safety Defects to

General Motors . . . . . . . . . . . . . . . . . 458

Vehicle Data Recording and
Privacy

Vehicle Data Recording and

Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 459

Cybersecurity . . . . . . . . . . . . . . . . . . . . . 459
Event Data Recorders . . . . . . . . . . . . 459
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 460
Infotainment System . . . . . . . . . . . . . 460

Customer Information

Customer Satisfaction
Procedure

Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:

STEP ONE :

Discuss your concern

with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.

STEP TWO :

If after contacting a

member of dealership management, it
appears your concern cannot be
resolved by your dealership without

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Summary of Contents for Escalade 2021

Page 1: ...l manuals and how to videos The full owner s manual is located with your vehicle infotainment system if equipped MyCertiﬁedService com Visit MyCertiﬁedService com to easily locate your nearest dealer and schedule your next service appointment online Roadside Assistance 1 800 882 1112 Customer Assistance 1 888 446 2000 Escalade US ONLY C M Y CM MY CY CMY K 21_CAD_Escalade_COV_en_US_84266974A_2020MA...

Page 2: ...of General Motors LLC its subsidiaries affiliates or licensors For vehicles first sold in Canada substitute the name General Motors of Canada Company for Cadillac Motor Car Division wherever it appears in this manual This manual describes features that may or may not be on the vehicle because of optional equipment that was not purchased on the vehicle model variants country specifications features...

Page 3: ...e labels and in this manual describe hazards and what to do to avoid or reduce them Danger Danger indicates a hazard with a high level of risk which will result in serious injury or death Warning Warning indicates a hazard that could result in injury or death Caution Caution indicates a hazard that could result in property or vehicle damage A circle with a slash through it is a safety symbol which...

Page 4: ... Apply High Pressure Water B Engine Coolant Temperature _ Flame Fire Prohibited H Flammable Forward Collision Alert R Fuse Block Cover Lock Location Fuses j ISOFIX LATCH System Child Restraints Q Keep Fuse Block Covers Properly Installed Lane Change Alert Lane Departure Warning A Lane Keep Assist Malfunction Indicator Lamp Oil Pressure X Park Assist Pedestrian Ahead Indicator O Power 7 Rear Cross ...

Page 5: ...Cadillac Escalade Owner Manual GMNA Localizing U S Canada Mexico 13690472 2021 CRC 5 15 20 4 INTRODUCTION Instrument Panel Overview ...

Page 6: ...8 15 Wireless Charging 0 110 16 Shift Lever See Automatic Transmission 0 247 17 Automatic Vehicle Hold AVH 0 259 Stop Start Disable Button See Stop Start System 0 243 Lane Keep Assist LKA 0 316 If Equipped 18 ENGINE START STOP Button See Ignition Positions 0 241 19 Steering Wheel Controls 0 103 20 Horn 0 103 21 Steering Column Adjustment See Steering Wheel Adjustment 0 103 22 Hood Release See Hood...

Page 7: ...ration 30 Exterior Mirrors Convex Mirrors 30 Power Mirrors 31 Folding Mirrors 31 Heated Mirrors 32 Automatic Dimming Mirror 32 Reverse Tilt Mirrors 32 Interior Mirrors Interior Rearview Mirrors 33 Automatic Dimming Rearview Mirror 33 Rear Camera Mirror 33 Windows Windows 35 Power Windows 35 Sun Visors 37 Roof Sunroof 37 Keys and Locks Keys Warning Leaving children in a vehicle with a remote key is...

Page 8: ...hicle See Roadside Service 0 452 With an active OnStar or connected service plan an OnStar Advisor may remotely unlock the vehicle See OnStar Overview 0 461 Remote Keyless Entry RKE System See Radio Frequency Statement 0 457 If there is a decrease in the remote key operating range Check the distance The remote key may be too far from the vehicle Check the location Other vehicles or objects may be ...

Page 9: ...o indicate unlocking has occurred If enabled the exterior lamps may turn on See Vehicle Personalization 0 133 Pressing K on the remote key disarms the alarm system See Vehicle Alarm System 0 27 If equipped with auto mirror folding pressing and holding K for one second will unfold the mirrors if enabled See Vehicle Personalization 0 133 If equipped with the remote window open feature press and hold...

Page 10: ...alization 0 133 If equipped with memory seats remote keys 1 and 2 are linked to seating positions of memory 1 or 2 See Memory Seats 0 44 Keyless Unlocking Locking from the Driver Door Driver Door Unlock Touchpad Shown Passenger Similar When the doors are locked and the remote key is within 1 m 3 ft of the door handle touching the driver door handle inside touchpad will unlock the driver door Touch...

Page 11: ...r Vehicle Personalization See Vehicle Personalization 0 133 Passive Locking The Keyless Access system will lock the vehicle several seconds after all doors are closed if the vehicle is off and at least one remote key has been removed or none remain in the vehicle If equipped the fuel door will also lock If other electronic devices interfere with the remote key signal the vehicle may not detect the...

Page 12: ...te Keys to the Vehicle Only remote keys programmed to the vehicle will work If a remote key is lost or stolen a replacement can be purchased and programmed through your dealer The vehicle can be reprogrammed so that lost or stolen remote keys no longer work Each vehicle can have up to eight remote keys matched to it Programming with Recognized Remote Keys A new key can be programmed to the vehicle...

Page 13: ...e front cupholder 2 With the vehicle in P Park or N Neutral press the brake pedal and ENGINE START STOP Replace the remote key battery as soon as possible Battery Replacement Warning Never allow children to play with the remote key The remote key contains a small battery which can Continued Warning Continued be a choking hazard If swallowed internal burns can occur resulting in severe injury or de...

Page 14: ...o not attempt to burn crush or cut the used battery and avoid exposing the battery to environments with extremely low air pressures or high temperatures Replace the battery in the remote key soon if the DIC displays REPLACE BATTERY IN REMOTE KEY To replace the battery 1 Press the button on the side of the remote key and pull the mechanical key out Never pull the mechanical key out without pressing...

Page 15: ...communities may restrict the use of remote starters For example some laws may require a person using remote start to have the vehicle in view Check local regulations for any requirements If your vehicle is low on fuel do not use the remote start feature The vehicle may run out of fuel The remote key range may be shorter while the vehicle is running Other conditions can affect the performance of th...

Page 16: ... is not closed The hazard warning flashers are on There is an emission control system malfunction The engine coolant temperature is too high The oil pressure is low The 30 minutes of engine run time have been used The vehicle is not in P Park Door Locks Warning Unlocked doors can be dangerous Passengers especially children can easily open the doors and fall out of a moving vehicle The doors can be...

Page 17: ...on Keyless Access The remote key must be within 1 m 3 ft of the liftgate or door being opened or locked To unlock and open any door press the touchpad on the inside grip area of the outside door handle Touch the sensor on the front outside door handle to lock See Keyless Access Operation in Remote Keyless Entry RKE System Operation 0 7 Driver Door Key Lock Cylinder Access In Case of Dead Battery T...

Page 18: ...ylinder turns freely when either the wrong mechanical key is used or the correct mechanical key is not fully inserted The free turning door lock feature prevents the lock from being forced open To reset the lock turn it to the vertical position with the correct mechanical key fully inserted Remove the mechanical key and insert it again If this does not reset the lock turn the mechanical key halfwa...

Page 19: ... open Slow Flash Indicates battery conserving secured state No light Indicates unsecured state Delayed Locking This feature delays the actual locking of the doors until five seconds after all doors are closed When Q is pressed on the power door lock switch while a door or the liftgate is open a chime will sound three times indicating that delayed locking is active The doors will then lock automati...

Page 20: ...is detected and the number of remote keys inside has not reduced the driver door will unlock and the horn will chirp three times Lockout Protection can be manually overridden with the driver door open by pressing and holding Q on the power door lock switch Safety Locks The rear door safety locks prevent passengers from opening the rear doors from inside the vehicle The safety lock is on the inside...

Page 21: ...o the highest setting See Climate Control Systems in the Index Continued Warning Continued If the vehicle is equipped with a power liftgate disable the power liftgate function See Engine Exhaust 0 246 Caution To avoid damage to the liftgate or liftgate glass make sure the area above and behind the liftgate is clear before opening it Power Liftgate Operation Warning You or others could be injured i...

Page 22: ...y on the remote key restarts the operation in the reverse direction Pressing the emblem will restart the motion but only in the opening direction Caution Manually forcing the liftgate to open or close during a power cycle can damage the vehicle Allow the power cycle to complete The power liftgate may be temporarily disabled in extremely low temperatures or after repeated power cycling over a short...

Page 23: ...ter removing the obstructions manually close the liftgate This will allow normal power operation functions to resume If the vehicle is locked while the liftgate is closing and an obstacle is encountered that prevents the liftgate from completely closing the horn will sound as an alert that the liftgate did not close Setting the 3 4 Mode To change the position the liftgate stops at when opening 1 S...

Page 24: ... and close the liftgate Do not press the emblem while closing the liftgate This will cause the liftgate to be unlatched The liftgate can be opened when locked if the remote key is within 1 m 3 ft of the emblem See Remote Keyless Entry RKE System Operation 0 7 The liftgate has an electric latch If the battery is disconnected or has low voltage the liftgate will not open The liftgate will resume ope...

Page 25: ... step back Do not sweep your foot side to side Do not keep your foot under the bumper the liftgate will not activate Do not touch the liftgate until it has stopped moving This feature may be temporarily disabled under some conditions If the liftgate does not respond to the kick open or close the liftgate by another method or start the vehicle The feature will be re enabled When closing the liftgat...

Page 26: ...not work under these conditions The vehicle battery is low The transmission is not in P Park Hands Free Liftgate Control is set to off in vehicle personalization See Vehicle Personalization 0 133 Power liftgate is turned off The vehicle remains parked for 72 hours or more with no remote key use or Keyless Access operation To re enable press any button on the remote key or open and close a vehicle ...

Page 27: ...ntil remote key button press or a door is opened and closed Remote key brought in and out of projected logo detection zone five times or more within 10 minutes Operative Off for one hour or until remote key button press or a door is opened and closed Vehicle remains parked for more than 72 hours Operative Off until remote key button press or a door is opened and closed Vehicle battery is low Non o...

Page 28: ...ps clear the ice then enable the assist steps and confirm normal function prior to use Keep hands children pets objects and clothing clear of the power assist steps when in motion The steps will reverse direction if they encounter an obstruction when opening or closing Remove the obstruction then open and close the door on the same side to complete the motion of the assist steps If the obstruction...

Page 29: ...ng the Keyless Access system Start the vehicle To avoid setting off the alarm by accident Lock the vehicle after all occupants have exited Always unlock a door with the remote key or use the Keyless Access system Unlocking the driver door with the mechanical key will not disarm the system or turn off the alarm How to Detect a Tamper Condition If K is pressed on the remote key and the horn chirps t...

Page 30: ...cle is turned on The Driver Information Center DIC may display one of these messages A message to service the steering column lock indicates that an issue has been detected with the column lock feature and the vehicle should be serviced A message that the steering column is locked indicates that the engine is running but the steering column is still locked It is normal for the column to be locked ...

Page 31: ...stays on there is a problem with the system Turn the ignition off and try again If the vehicle will not change ignition modes ACC ACCESSORY on off and the remote key appears to be undamaged try another remote key Or you may try placing the remote key in the backup location See Remote Keyless Entry RKE System Operation 0 7 If the ignition modes will not change with the other remote key or in the ba...

Page 32: ...he area behind it can be seen 4 Press j or again to deselect the mirror Memory Mirrors The vehicle may have memory mirrors See Memory Seats 0 44 Side Blind Zone Alert SBZA The vehicle may have SBZA See Side Blind Zone Alert SBZA 0 313 Lane Change Alert LCA The vehicle may have LCA See Lane Change Alert LCA 0 313 Folding Mirrors Power Folding Mirrors If equipped press g to power fold the mirrors Pr...

Page 33: ...ill unfold See Remote Keyless Entry RKE System Operation 0 7 2 If doors are locked by pressing the door handle lock unlock button the mirrors will fold If doors are unlocked by pressing the door handle button the mirrors will unfold See Keyless Unlocking Locking from the Driver Door in Remote Keyless Entry RKE System Operation 0 7 3 If passive locking is enabled and doors are locked by that featur...

Page 34: ... The rearview mirror automatically dims to reduce the glare of the headlamps from behind This feature comes on when the vehicle is started Rear Camera Mirror If equipped this automatic dimming mirror provides a wide angle camera view of the area behind the vehicle Pull the tab to turn on the display Push the tab to turn it off When off the mirror is automatic dimming Adjust the mirror for a clear ...

Page 35: ...ear Camera Mirror RCM has a limited view Portions of the road vehicles and other objects may not be seen Do not drive or park the vehicle using only this camera Objects may appear closer than they are Check the outside mirrors or glance over your shoulder when making lane changes or merging Failure to use proper care may result in injury death or vehicle damage Troubleshooting ...

Page 36: ...ting on the vehicle has been damaged and or the position or the mounting angle of the camera has changed Windows Warning Never leave a child a helpless adult or a pet alone in a vehicle especially with the windows closed in warm or hot weather They can be overcome by the extreme heat and suffer permanent injuries or even death from heat stroke The vehicle aerodynamics are designed to improve fuel ...

Page 37: ...elease to express open the window If equipped pull the window switch up fully and quickly release to express close the window Briefly press or pull the window switch in the same direction to stop that window s express movement Window Automatic Reversal System The express close feature will reverse window movement if it comes in contact with an object Extreme cold or ice could cause the window to a...

Page 38: ...eature press and hold on the remote key for about three seconds to open all windows If equipped with remote window close feature press and hold Q on the remote key for three seconds to close all windows The vehicle must be off and the remote window operation must be enabled See Vehicle Personalization 0 133 Sun Visors Pull the sun visor down to block glare Detach the sun visor from the center moun...

Page 39: ... that is only active when the sunroof and power sunshade are operated in express close mode If an object is in the path while express closing the reversal system will detect an object stop and open the sunroof or power sunshade slightly If this condition occurs attempt to remove the object then pull and release the switch to express close If the reversal occurs multiple times the DIC message OPEN ...

Page 40: ...Seat Belt System Parts after a Crash 64 Airbag System Airbag System 64 Where Are the Airbags 66 When Should an Airbag Inflate 67 What Makes an Airbag Inflate 68 How Does an Airbag Restrain 69 What Will You See after an Airbag Inflates 69 Passenger Sensing System 70 Servicing the Airbag Equipped Vehicle 74 Adding Equipment to the Airbag Equipped Vehicle 74 Airbag System Check 75 Replacing Airbag Sy...

Page 41: ... return them to the full upright position whenever an occupant is seated in the seat Adjust the head restraint so that the top of the restraint is at the same height as the top of the occupant s head This position reduces the chance of a neck injury in a crash Front Seats The vehicle s front seats have adjustable head restraints in the outboard seating positions The height of the head restraint ca...

Page 42: ... restraint press the button on the side of the head restraint The head restraint will fold forward automatically When an occupant or child restraint is in the seat always return the head restraint to the full upright position Push the head restraint up and rearward until it locks into place Push and pull on the head restraint to make sure that it is locked Third Row Seats The vehicle s third row s...

Page 43: ... place Push and pull on the head restraint to make sure that it is locked Front Seats Power Seat Adjustment Warning You can lose control of the vehicle if you try to adjust a driver seat while the vehicle is moving Adjust the driver seat only when the vehicle is not moving Warning The power seats will work with the ignition off Children could operate the power seats and be injured Never leave chil...

Page 44: ...re Select 1 to scroll to lumbar support on the infotainment display Press Forward 5 or Rearward 3 to adjust lumbar forward or rearward Press Up 2 or Down 4 to adjust lumbar up or down Bolster Support To adjust bolster support if equipped Press and release or hold Feature Select 1 to scroll to bolster support on the infotainment display Press Forward 5 or Rearward 3 to adjust bolster support inward...

Page 45: ...he seat belts cannot do their job Continued Warning Continued The shoulder belt will not be against your body Instead it will be in front of you In a crash you could go into it receiving neck or other injuries The lap belt could go up over your abdomen The belt forces would be there not at your pelvic bones This could cause serious internal injuries For proper protection when the vehicle is in mot...

Page 46: ... remote key number displayed in the DIC welcome message Carry the linked remote key when entering the vehicle Vehicle Personalization Settings To have the Seat Entry Memory movement begin when the vehicle is started select the Settings menu then Vehicle then Seating Position and then Seat Entry Memory Select On or Off See Seat Entry Memory later in this section To begin Seat Exit Memory movement w...

Page 47: ...emory SET Power mirror with the driver or passenger side mirror selected Power steering wheel if equipped Manual Memory recall movement for 1 2 or B buttons may be initiated and will complete to the saved memory position if the vehicle is shifted in or out of P Park Seat Entry Memory The vehicle identifies the number of the current driver s remote key 1 8 See Remote Keyless Entry RKE System Operat...

Page 48: ...wer mirror with the driver or passenger side mirror selected Power steering wheel if equipped Obstructions If something has blocked the driver seat while recalling a memory position the recall may stop Remove the obstruction and try the recall again If the memory position still does not recall see your dealer Heated and Ventilated Front Seats Warning If temperature change or pain to the skin canno...

Page 49: ...tilated seat level will be indicated by the manual heated or ventilated seat buttons on the door panel Use the manual heated or ventilated seat buttons on the door panel to turn auto heated or ventilated seats off If the passenger seat is unoccupied the auto heated or ventilated seats feature will not activate that seat The auto heated or ventilated seats feature can be programmed to always be ena...

Page 50: ...the rear seat Check before exiting the vehicle This feature will activate when a second row door is opened while the vehicle is on or up to 10 minutes before the vehicle is turned on There will be an alert when the vehicle is turned off The alert does not directly detect objects in the rear seat instead under certain conditions it detects when a rear door is opened and closed indicating that there...

Page 51: ...or lights next to the buttons indicate three for the highest setting and one for the lowest If the heated seats are on high for an extended time their level may automatically be lowered Second Row Seats Rear Seat Adjustment To adjust the seat position 1 Remove objects on the floor in front of or on the second row seat or in the seat tracks on the floor 2 Lift the lever on the side of the seat cush...

Page 52: ...ot leave the second row seat in a tumbled position while the vehicle is in motion A tumbled seat is not locked It can move when the vehicle is in motion People in the vehicle could be injured in a sudden stop or crash Be sure to return the seat to the passenger seating position before driving the vehicle Push and pull on the seat to make sure it is locked into place Caution Folding a rear seat wit...

Page 53: ... will tumble forward Folding and Tumbling the Seat from the Third Row Seat Warning Using the third row seating position while the second row is folded or folded and tumbled could cause injury in a sudden stop or crash Be sure to return the seat to the passenger seating position Push and pull on the seat to make sure it is locked into place To fold and tumble the seat from the third row seat 1 Make...

Page 54: ...e Warning Automatically folding and tumbling the seat when someone is sitting in the seat could cause injury to the person sitting there Always make sure there is no one sitting in the seat before pressing the automatic seat release switch Caution Folding a rear seat with the seat belts still fastened may cause damage to the seat or the seat belts Always unbuckle the seat belts and return them to ...

Page 55: ... is not locked it could move forward in a sudden stop or crash That could cause injury to the person sitting there Always push and pull on the seatbacks to be sure they are locked To return the seat to the sitting position from the tumbled position 1 Pull the seat down until it latches to the floor The seatback cannot be raised if the seat is not latched to the floor 2 Lift the seatback and push i...

Page 56: ... retract into the headliner 5 Stow the mini latch in the holder in the headliner 6 Stow the seat belt in the belt stowage clip Repeat the steps to fold the other seatback if desired Power Seatback Folding The vehicle must be in P Park for this feature to work 1 Second Row Power Seat Fold and Tumble Switches 2 Third Row Power Seat Fold and Raise Switches 1 Press and hold the switch 2 on the side tr...

Page 57: ... 2 Open the liftgate to access the controls for the seat 3 Press and hold the switch 2 on the side trim of the cargo area to raise the third row seatback The left switch raises the left seatback and the right switch raises the right seatback Warning A seat belt that is improperly routed not properly attached or twisted will not provide the protection needed in a crash The person wearing the belt c...

Page 58: ...the cargo area See Third Row Seats 0 54 Seat Belts This section describes how to use seat belts properly and some things not to do Warning Do not let anyone ride where a seat belt cannot be worn properly In a crash if you or your passenger s are not wearing seat belts injuries can be much worse than if you are wearing seat belts You can be Continued Warning Continued seriously injured or killed by...

Page 59: ...and after a crash so you can unbuckle and get out is much greater if you are belted Q If my vehicle has airbags why should I have to wear seat belts A Airbags are supplemental systems only They work with seat belts not instead of them Whether or not an airbag is provided all occupants still have to buckle up to get the most protection Also in nearly all states and in all Canadian provinces the law...

Page 60: ... bones and you would be less likely to slide under the lap belt If you slid under it the belt would apply force on your abdomen This could cause serious or even fatal injuries Wear the shoulder belt over the shoulder and across the chest These parts of the body are best able to take belt restraining forces The shoulder belt locks if there is a sudden stop or crash Warning You can be seriously inju...

Page 61: ...achable seat belt and the seat belt is not attached see Third Row Seats 0 54 for instructions on reconnecting the seat belt to the mini buckle The following instructions explain how to wear a lap shoulder belt properly 1 Adjust the seat if the seat is adjustable so you can sit up straight To see how see Seats in the Index 2 Pick up the latch plate and pull the belt across you Do not let it get twi...

Page 62: ...on on the buckle so that the seat belt could be quickly unbuckled if necessary 4 If equipped with a shoulder belt height adjuster move it to the height that is right for you See Shoulder Belt Height Adjuster in this section for instructions on use and important safety information 5 To make the lap part tight pull up on the shoulder belt To unlatch the belt push the button on the buckle The belt sh...

Page 63: ...ing emergency braking and or sudden driving maneuvers and releases when driving conditions return to normal The system will not activate if the Traction Control Electronic Stability Control system is not functioning properly See Traction Control Electronic Stability Control 0 260 If there is a problem with the Automatic Seat Belt Tightening System a message displays on the Driver Information Cente...

Page 64: ...eat belt is worn properly it is more likely that the fetus will not be hurt in a crash For pregnant women as for anyone the key to making seat belts effective is wearing them properly Seat Belt Extender If the vehicle s seat belt will fasten around you you should use it But if a seat belt is not long enough your dealer will order you an extender When you go in to order it take the heaviest coat yo...

Page 65: ...belt webbing only with mild soap and lukewarm water Allow the webbing to dry Replacing Seat Belt System Parts after a Crash Warning A crash can damage the seat belt system in the vehicle A damaged seat belt system may not properly protect the person using it resulting in serious injury or even death in a crash To help make sure the seat belt systems are working properly after a crash have them ins...

Page 66: ... to do their job Here are the most important things to know about the airbag system Warning You can be severely injured or killed in a crash if you are not wearing your seat belt even with airbags Airbags are designed to work with seat belts not replace them Also airbags are not designed to inflate in every crash In some crashes seat belts are the only restraint See When Should an Airbag Inflate 0...

Page 67: ...inst or very close to any airbag when it inflates can be seriously injured or killed Always secure children properly in the vehicle To read how see Older Children 0 76 or Infants and Young Children 0 77 There is an airbag readiness light on the center stack below the infotainment screen which shows the airbag symbol The system checks the airbag electrical system for malfunctions The light tells yo...

Page 68: ... causing severe injury or even death The path of an inflating airbag must be kept clear Do not Continued Warning Continued put anything between an occupant and an airbag and do not attach or put anything on the steering wheel hub or on or near any other airbag covering Do not use seat or console accessories that block the inflation path of a seat mounted side impact airbag or the front center airb...

Page 69: ...In addition the front center airbag is designed to inflate when the sensing system predicts that the vehicle is about to roll over on its side The front center airbag is not designed to inflate in frontal impacts near frontal impacts or rear impacts Seat mounted side impact airbags are designed to inflate in moderate to severe side crashes depending on the location of the impact Seat mounted side ...

Page 70: ...lated The front center airbag and roof rail airbags may still be at least partially inflated for some time after they inflate Some components of the airbag module may be hot for several minutes For location of the airbags see Where Are the Airbags 0 66 The parts of the airbag that come into contact with you may be warm but not too hot to touch There may be some smoke and dust coming from the vents...

Page 71: ...odules and possibly other parts The service manual for the vehicle covers the need to replace other parts The vehicle has a crash sensing and diagnostic module which records information after a crash See Vehicle Data Recording and Privacy 0 459 and Event Data Recorders 0 459 Let only qualified technicians work on the airbag systems Improper service can mean that an airbag system will not work prop...

Page 72: ...n the front seat even if the airbag is off If securing a forward facing child restraint in the front outboard passenger seat always move the seat as far back as it will go It is better to secure child restraints in the rear seat Consider using another vehicle to transport the child when a rear seat is not available If the vehicle does not have a rear seat that will accommodate a rear facing child ...

Page 73: ...at heaters or seat massagers 4 Reinstall the child restraint following the directions provided by the child restraint manufacturer and refer to Securing Child Restraints With the Seat Belt in the Front Passenger Seat 0 93 or Securing Child Restraints With the Seat Belt in the Rear Seat 0 90 Make sure the seat belt retractor is locked by pulling the shoulder belt all the way out of the retractor wh...

Page 74: ...assenger sensing system to turn the airbag off for some adult sized occupants If this happens unbuckle the belt let the belt go back all the way and then buckle the belt again without pulling the belt out all the way 6 Restart the vehicle and have the person remain in this position for two to three minutes after the ON indicator is lit Warning If the front outboard passenger airbag is turned off f...

Page 75: ...vehicle and the airbag system To purchase a service manual see Publication Ordering Information 0 457 Warning For up to 10 seconds after the vehicle is turned off and the battery is disconnected an airbag can still inflate during improper service You can be injured if you are close to an airbag when it inflates Avoid yellow connectors They are probably part of the airbag system Be sure to follow p...

Page 76: ...ct the vehicle s airbag system or if you have questions about whether the airbag system will be affected if the vehicle is modified for any other reason call Customer Assistance See Customer Assistance Offices 0 450 Airbag System Check The airbag system does not need regularly scheduled maintenance or replacement Make sure the airbag readiness light is working See Airbag Readiness Light 0 117 Caut...

Page 77: ...no return to the booster seat Can proper seat belt fit be maintained for the length of the trip If yes continue If no return to the booster seat Q What is the proper way to wear seat belts A An older child should wear a lap shoulder belt and get the additional restraint a shoulder belt can provide The shoulder belt should not cross the face or neck The lap belt should fit snugly below the hips jus...

Page 78: ...ldren Neither the distance traveled nor the age and size of the traveler changes the need for everyone to use safety restraints In fact the law in every state in the United States and in every Canadian province says children up to some age must be restrained while in a vehicle Warning Children can be seriously injured or strangled if a shoulder belt is wrapped around their neck The shoulder belt c...

Page 79: ...be secured in an appropriate child restraint Warning Children who are up against or very close to any airbag when it inflates can be seriously injured or killed Never put a rear facing child restraint in the front passenger seat Secure a rear facing child restraint in a rear seat It is also better to secure a forward facing child restraint in a rear seat If a forward facing child restraint must be...

Page 80: ...tion there are many kinds of child restraints available for children with special needs Warning To reduce the risk of neck and head injury in a crash infants and toddlers should be secured in a rear facing child restraint until age two or until they reach the maximum height and weight limits of their child restraint Warning A young child s hip bones are still so small that the vehicle seat belt ma...

Page 81: ...Restraint in the Vehicle Warning A child can be seriously injured or killed in a crash if the child restraint is not properly secured in the vehicle Secure the child restraint properly in the vehicle using the vehicle seat belt or LATCH system following the instructions that came with that child restraint and the instructions in this manual To help reduce the chance of injury the child restraint m...

Page 82: ...ured in the child restraint Secure the child properly following the instructions that came with that child restraint Where to Put the Restraint According to accident statistics children and infants are safer when properly restrained in an appropriate child restraint secured in a rear seating position Whenever possible children aged 12 and under should be secured in a rear seating position The vehi...

Page 83: ... vehicle Child restraints and booster seats vary considerably in size and some may fit in certain seating positions better than others Do not install a child restraint in any rear seating position where it cannot be installed securely Depending on where you place the child restraint and the size of the child restraint you may not be able to access adjacent seat belts or LATCH anchors for additiona...

Page 84: ...e s seat belts to secure the child and the booster seat If the manufacturer recommends that the booster seat be secured with the LATCH system this can be done as long as the booster seat can be positioned properly and there is no interference with the proper positioning of the lap shoulder belt on the child Make sure to follow the instructions that came with the child restraint and also the instru...

Page 85: ...ward Facing Child Restraint Greater than 29 5 kg 65 lb X See Securing Child Restraints With the Seat Belt in the Front Passenger Seat 0 93 or Securing Child Restraints With the Seat Belt in the Rear Seat 0 90 Child restraints built after March 2014 will be labeled with the specific child weight up to which the LATCH system can be used to install the restraint The following explains how to attach a...

Page 86: ... tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash The child restraint may have a single tether 3 or a dual tether 4 Either will have a single attachment hook 2 to secure the top tether to the anchor Some child restraints with top tethers are designed for use with or without the top tether being attached Others req...

Page 87: ... seatback and seat cushion The top tether anchors are on the rear of the seatback for the outboard seating positions and the rear of the seat cushion for the center seating position in the second row Be sure to use an anchor located directly behind the seating position where the child restraint will be placed Second Row Bucket H Seating positions with two lower anchors Seating positions with top t...

Page 88: ...be placed Third Row Seat Seating positions with top tether anchors For the third row seat the top tether anchors are on the back of the seatback Be sure to use an anchor located directly behind the seating position where the child restraint will be placed Do not secure a child restraint in a position without a top tether anchor if a national or local law requires that the top tether be attached or...

Page 89: ...r belt can tighten but cannot be loosened if it is locked The shoulder belt locks when it is pulled all the way out of the retractor It unlocks when the shoulder belt is allowed to go all the way back into the retractor but it cannot do this if it is wrapped around a child s neck If the shoulder belt is locked and tightened around a child s neck the only way to loosen the belt is to cut it Buckle ...

Page 90: ...ower anchors for the desired seating position 1 2 Put the child restraint on the seat 1 3 Attach and tighten the lower attachments on the child restraint to the lower anchors 2 If the child restraint manufacturer recommends that the top tether be attached attach and tighten the top tether to the top tether anchor Refer to the child restraint instructions and the following steps 2 1 Find the top te...

Page 91: ...em inspected and any necessary replacements made as soon as possible If the vehicle has the LATCH system and it was being used during a crash new LATCH system parts may be needed New parts and repairs may be necessary even if the LATCH system was not being used at the time of the crash Securing Child Restraints With the Seat Belt in the Rear Seat The vehicle is equipped with a front center airbag ...

Page 92: ...one child restraint needs to be installed in the rear seat be sure to read Where to Put the Restraint 0 81 If the child restraint manufacturer recommends using a top tether attach and tighten the top tether to the top tether anchor Refer to the instructions that came with the child restraint and see Lower Anchors and Tethers for Children LATCH System 0 83 1 Put the child restraint on the seat If t...

Page 93: ...restraints attach and tighten the top tether to the top tether anchor loop Refer to the child restraint instructions the vehicle LATCH anchor weight limits and instructions listed in Lower Anchors and Tethers for Children LATCH System 0 83 7 Before placing a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the seat belt path and attempt to m...

Page 94: ...forward position Even if the passenger sensing system has turned off the front outboard passenger frontal airbag no system is fail safe No one can guarantee that an airbag will not deploy under some unusual circumstance even though it is turned off Secure rear facing child restraints in a rear seat even if the airbag is off If you secure a forward facing child restraint in the front outboard passe...

Page 95: ...ssenger Airbag Status Indicator 0 117 2 Put the child restraint on the seat 3 Pick up the latch plate and run the lap and shoulder portions of the vehicle seat belt through or around the child restraint The child restraint instructions will show you how 4 Push the latch plate into the buckle until it clicks Position the release button on the buckle away from the child restraint so that the seat be...

Page 96: ...ractor is not locked repeat Steps 5 and 6 7 Before placing a child in the child restraint make sure it is securely held in place To check grasp the child restraint at the seat belt path and attempt to move it side to side and back and forth When the child restraint is properly installed there should be no more than 2 5 cm 1 in of movement If the airbag is off the OFF indicator in the passenger air...

Page 97: ...Tie Downs 99 Convenience Net 100 Roof Rack System Roof Rack System 100 Storage Compartments Warning Do not store heavy or sharp objects in storage compartments In a crash these objects may cause the cover to open and could result in injury Glove Box To open pull the handle to the left To close push the glove box up until it latches Use the vehicle key to lock or unlock Cupholders To access the cup...

Page 98: ...ere may be two USB ports two HDMI ports and a power outlet on the back of the center console If equipped the second row seat armrest may have cupholders Pull the armrest down to access the cupholders Armrest Storage For vehicles with a rear seat armrest pull the loop at the top of the armrest down to access the cupholders Rear Storage There is storage in the floor of the rear cargo area Lift the h...

Page 99: ...zer mode can only be used while the engine is running If the vehicle is turned off and turned back on again the last operating mode will be resumed Warning Do not store glass and aluminum containers inside the bin when in freezer mode Glass and aluminum Continued Warning Continued containers can break when their contents are frozen Use caution removing broken containers to avoid personal injury Wa...

Page 100: ...ble Clean with water and mild soap Clean the refrigerator freezer bin while the vehicle and the feature are turned off Use a damp soft rag and wipe the bin carefully Do not scratch or puncture the bin surfaces Rear Console Storage If equipped with storage in the back center console press the cover and release to access There may be two USB ports two HDMI ports and a power outlet on the back of the...

Page 101: ...fied accessory carrier If equipped the roof rack can be used to load items For roof racks that do not have crossrails included GM Certified crossrails can be purchased as an accessory See your dealer for additional information Caution Loading cargo on the roof rack that weighs more than 100 kg 220 lb or hangs over the rear or sides of the vehicle may damage the vehicle Do not load cargo exceeding ...

Page 102: ...CRC 5 15 20 STORAGE 101 on rough roads or at high speeds occasionally stop the vehicle to make sure the cargo remains in its place Do not exceed the maximum vehicle capacity when loading the vehicle For more information on vehicle capacity and loading see Vehicle Load Limits 0 236 ...

Page 103: ...ctric Parking Brake Light 120 Service Electric Parking Brake Light 121 Antilock Brake System ABS Warning Light 121 Automatic Vehicle Hold AVH Light 121 Lane Keep Assist LKA Light 121 Vehicle Ahead Indicator 122 Pedestrian Ahead Indicator 122 Traction Off Light 122 StabiliTrak OFF Light 123 Traction Control System TCS StabiliTrak Light 123 Engine Coolant Temperature Warning Light 123 Driver Mode Co...

Page 104: ...eated steering wheel on or off An indicator next to the button is lit when the feature is turned on The steering wheel takes about three minutes to start heating Automatic Heated Steering Wheel If equipped with remote start the heated steering wheel may turn on during a remote start along with the heated seats when it is cold outside The heated steering wheel indicator may come on in remote start ...

Page 105: ...windshield wiper lever to AUTO then turn the band up for more frequent wipes or down for less frequent wipes If Rainsense is turned on see Rainsense later in this section INT If equipped with intermittent wipers only move the windshield wiper lever to INT Turn the band up for more frequent wipes or down for less frequent wipes OFF Use to turn the wipers off 1X For a single wipe briefly move the wi...

Page 106: ...rs are on LO HI or AUTO with Rainsense turned off they will immediately stop If the windshield wiper lever is then moved to OFF before the driver door is opened or within 10 minutes the wipers will restart and move to the base of the windshield If the ignition is turned off while the wipers are performing wipes due to windshield washing or Rainsense the wipers continue to run until they reach the ...

Page 107: ...our preset speed For more washer cycles push and hold the lever The rear window wiper washer will not operate if the liftgate is open or ajar If the liftgate is opened while the rear wiper is on the wiper returns to the parked position and stops See Rear Camera Washer later in this section Rear Wiper Arm Assembly Protection When using an automatic car wash move the rear wiper control to OFF to dis...

Page 108: ...The compass receives its heading and other information from the Global Positioning System GPS antenna StabiliTrak Electronic Stability Control ESC and vehicle speed information The compass system is designed to operate for a certain number of miles or degrees of turn before needing a signal from the GPS satellites When the compass display shows CAL drive the vehicle for a short distance in an open...

Page 109: ...ical equipment when not in use and do not plug in equipment that exceeds the maximum 15 amp rating Certain power accessory plugs may not be compatible with the accessory power outlet and could overload vehicle or adapter fuses If a problem is experienced see your dealer When adding electrical equipment be sure to follow the proper installation instructions included with the equipment See Add On El...

Page 110: ...tton is not pressed or the plug is not fully seated into the outlet The outlet does not operate while the engine is starting If a USB powered streaming device is being used it is suggested to use a USB port for power See USB Port 0 163 If uninterrupted power supply is required while driving disable the Auto Engine Stop Start System by pressing the Auto Stop disable switch See Stop Start System 0 2...

Page 111: ...ed Accessory Power RAP 0 244 The operating temperature is 20 C 4 F to 60 C 140 F for the charging system and 0 C 32 F to 35 C 95 F for the phone Warning Remove all objects from the charging pocket before charging your compatible smartphone Objects such as coins keys rings paper clips or cards between the smartphone and the charger will become very hot On the rare occasion that the charging system ...

Page 112: ...ses as are included following this notice for the terms and conditions of their use OSS Notice Information To obtain the source code that is contained in this product please visit http opensource lge com In addition to the source code all referred license terms warranty disclaimers and copyright notices are available for download LG Electronics will also provide open source code to you on CD ROM f...

Page 113: ...USINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Warning Lights Gauges and Indicators Warning lights and gauges can signal that something is wrong before it becomes serious enough to cause an expensive ...

Page 114: ...lay layout can be changed There are three selectable views Gauge Displays information zones to the left and right of the speedometer Map Displays a navigation map AR Camera Displays a camera view in front of the vehicle Night Vision Displays the Night Vision camera onto the instrument cluster See Night Vision System 0 310 To change the cluster configuration touch instrument cluster icon on the tou...

Page 115: ...ht Vision icon to select the sharpness and brightness of then night vision system Speedometer The speedometer shows the vehicle s speed in either kilometers per hour km h or miles per hour mph Odometer The odometer shows how far the vehicle has been driven in either kilometers or miles Trip Odometer The trip odometer shows how far the vehicle has been driven since the trip odometer was last reset ...

Page 116: ...ner speeding up or braking The gauge takes a few seconds to stabilize after the ignition is turned on and goes back to empty when the ignition is turned off Engine Coolant Temperature Gauge Metric English This gauge measures the temperature of the vehicle s engine While driving under normal operating conditions if the needle moves into the red area the engine is too hot Pull off the road stop the ...

Page 117: ...reminder light and chime may come on if an object is put on the seat such as a briefcase handbag grocery bag laptop or other electronic device To turn off the reminder light and or chime remove the object from the seat or buckle the seat belt Second and Third Row Passenger Seat Belt Reminder Light The vehicle may have second and third row passenger seat belt reminder lights When the vehicle is sta...

Page 118: ...t not inflate in a crash or they could even inflate without a crash To help avoid injury have the vehicle serviced right away If there is a problem with the airbag system a Driver Information Center DIC message may also come on Passenger Airbag Status Indicator The vehicle has a passenger sensing system See Passenger Sensing System 0 70 for important safety information The overhead console has a p...

Page 119: ...tem Have it checked by your dealer Driving while this light is on could drain the battery When this light comes on or is flashing the Driver Information Center DIC also displays a message If a short distance must be driven with the light on be sure to turn off all accessories such as the radio and air conditioner Malfunction Indicator Lamp Check Engine Light If equipped with a diesel engine see th...

Page 120: ...ossible If the light is on steady A malfunction has been detected Diagnosis and service may be required Check the following If fuel has been added to the vehicle using the capless fuel funnel adapter make sure that it has been removed See Filling the Tank with a Portable Gas Can under Filling the Tank 0 319 The diagnostic system can detect if the adapter has been left installed in the vehicle allo...

Page 121: ...y to warn you if there is a problem If the light comes on and stays on at start up there is a brake problem Have the brake system inspected right away If the light comes on while driving pull off the road and stop carefully The brake system has electric brake boost Vehicle speed may be limited when the brake system warning light comes on The brake pedal might be harder to push or the brake pedal m...

Page 122: ...arking Brake 0 257 Antilock Brake System ABS Warning Light This warning light should come on briefly when the vehicle is turned on If the light does not come on have it fixed so it will be ready to warn if there is a problem If the light comes on while driving safely stop as soon as it is possible and turn off the vehicle Then turn on the vehicle again to reset the system If the ABS warning light ...

Page 123: ...Keep Assist LKA 0 316 Vehicle Ahead Indicator If equipped this indicator will display green when a vehicle is detected ahead and amber when you are following a vehicle ahead much too closely See Forward Collision Alert FCA System 0 305 Pedestrian Ahead Indicator If equipped this indicator will display amber when a nearby pedestrian is detected in front of the vehicle See Front Pedestrian Braking F...

Page 124: ...r If the system is working normally the indicator light turns off If the light is on and not flashing the TCS and potentially the StabiliTrak ESC system have been disabled A Driver Information Center DIC message may display Check the DIC messages to determine which feature s is no longer functioning and whether the vehicle requires service If the light is on and flashing the TCS and or the Stabili...

Page 125: ...of the tires are significantly underinflated A Driver Information Center DIC tire pressure message may also display Stop as soon as possible and inflate the tires to the pressure value shown on the Tire and Loading Information label See Tire Pressure 0 390 When the Light Flashes First and Then Is On Steady If the light flashes for about a minute and then stays on there may be a problem with the TP...

Page 126: ... Low Fuel Warning Light near the fuel gauge comes on briefly when the ignition is turned on as a check to show it is working It also comes on when the fuel gauge indicator nears empty The light turns off when fuel is added If it does not have the vehicle serviced Security Light The security light should come on briefly as the engine is started If it does not come on have the vehicle serviced by yo...

Page 127: ...and turns green when the cruise control is set and active See Cruise Control 0 267 Adaptive Cruise Control Light This light is white when the Adaptive Cruise Control ACC if equipped is on and ready and turns green when the ACC is set and active Curve Speed Control Light If equipped this light may illuminate green when ACC is actively controlling the vehicle speed and detects a sharp curve on the r...

Page 128: ...ee Settings 0 199 If the vehicle has a diesel engine see the Duramax diesel supplement for more information DIC Information Displays The following is the list of all possible DIC information displays and their locations Some of the information displays may not be available for your particular vehicle Zone 1 Trip 1 or Trip 2 and Average Fuel Economy The Trip display shows the current distance trave...

Page 129: ...e Control ITBC system the trailer brake display appears in the DIC TRAILER GAIN shows the trailer gain setting This setting can be adjusted from 0 0 to 10 0 with either a trailer connected or disconnected TRAILER OUTPUT shows the power output to the trailer any time a trailer with electric brakes is connected Output is displayed as a bar graph Dotted lines may appear in the OUTPUT display if a tra...

Page 130: ...ay based on brake pad wear and the state of the system Reset the Brake Pad Life display after replacing the brake pads See Brake Pad Life System 0 369 Tire Pressure Shows the approximate pressures of all four tires Tire pressure is displayed in either kilopascal kPa or in pounds per square inch psi If the pressure is low the value for that tire is shown in amber See Tire Pressure Monitor System 0 ...

Page 131: ...of the instrument panel The information appears as an image focused out toward the front of the vehicle Caution If you try to use the HUD image as a parking aid you may misjudge the distance and damage your vehicle Do not use the HUD image as a parking aid The HUD information can be displayed in various languages The speedometer reading and other numerical values can be displayed in either English...

Page 132: ...eded The HUD image can temporarily light up depending on the angle and position of sunlight on the HUD display This is normal Polarized sunglasses could make the HUD image harder to see Head Up Display HUD Rotation Option If equipped this feature under the HUD Options menu of the infotainment screen allows for adjusting the angle of the HUD image See Settings 0 199 HUD Rotation Press the icons abo...

Page 133: ...peed view along with indicators for vehicle ahead Lane Departure Warning Lane Keep Assist trailer sway and pedestrian advisory Turn by Turn navigation information is shown during active route The compass heading is displayed when navigation routing is not active Navigation Turn by Turn Alerts shown in the instrument cluster may also be displayed in any HUD view Care of the HUD Clean the inside of ...

Page 134: ...Messages REDUCED ACCELERATION DRIVE WITH CARE This message displays when the vehicle s propulsion power is reduced A reduction in propulsion power can affect the vehicle s ability to accelerate If this message is on but there is no observed reduction in performance proceed to your destination Under certain conditions the performance may be reduced the next time the vehicle is driven The vehicle ma...

Page 135: ...essage when the rear door has been opened before or during operation of the vehicle Touch Off or On Climate Touch and the following may display Auto Fan Speed Auto Cooled Seats Auto Heated Seats Rear Climate On Startup Auto Defog Auto Rear Defog Auto Air Distribution Auto Fan Speed This setting controls the amount of airflow when the climate control is set to Auto Touch Low Medium or High Auto Coo...

Page 136: ...ce systems to help avoid crashes Touch Beeps or Safety Alert Seat Forward Collision System This setting can alert of a potential crash with a detected vehicle ahead and can apply brakes to help reduce a collision s severity Touch Off Alert or Alert and Brake Front Pedestrian Detection This feature may help avoid or reduce the harm caused by front end crashes with nearby pedestrians See Front Pedes...

Page 137: ...Touch Off or On Super Cruise Auto Lane Change Auto Lane Change while Super Cruise is active will change lanes when signaling a direction and it is safe to do so Touch Off or On when turn signal activated Rear Pedestrian Detection This setting specifies if alerts will display when the vehicle detects pedestrians behind when in R Reverse See Rear Pedestrian Alert 0 304 Touch Off Alert or Alert and B...

Page 138: ...ing prevents the vehicle from rolling backward on a steep hill if the brake pedal is not depressed Touch Extended Hold or Standard Hold Lighting Touch and the following may display Ambient Lighting Vehicle Locator Lights Exit Lighting Left or Right Hand Traffic Advanced Forward Lighting Daytime Tail Lights Automatic High Beam Assist Surround View Lighting Ambient Lighting This setting provides the...

Page 139: ...able until the next ignition cycle Touch Off or On Auto Door Unlock This setting allows selection of which doors will automatically unlock when the vehicle is shifted into P Park Touch Off All Doors or Driver Door Delayed Door Lock This setting will lock the vehicle a short time after all the doors are closed Touch Off or On Remote Lock Unlock and Start Touch and the following may display Remote U...

Page 140: ...ouch Off or On Passive Door Unlock This setting specifies which doors will unlock when using the button on the driver door handle to unlock the vehicle Touch Off All Doors or Driver Door Only Passive Door Lock This setting specifies if the vehicle will automatically lock or lock and provide an alert after all the doors are closed while walking away from the vehicle with the remote key See Remote K...

Page 141: ...Touch and the following may display Service Mode Alignment Mode Service Mode This feature disables the air suspension system and is used to prevent unintended raising or lowering of the suspension Touch Off or On Alignment Mode This feature will optimize the vehicle height to provide the most accurate wheel alignment Touch Off or On Remote Key Relearn This sets up a new or forgotten key for use in...

Page 142: ...ves time sensitive actions and may time out causing the procedure to be repeated To program up to three devices 1 Hold the end of the hand held transmitter about 3 to 8 cm 1 to 3 in away from the Universal Remote system buttons with the indicator light in view The hand held transmitter was supplied by the manufacturer of the garage door opener receiver 2 At the same time press and hold both the ha...

Page 143: ...age door lamp does not flash press and hold the same button a third time for two seconds then release it The Universal Remote system should now activate the garage door Repeat the process for programming the two remaining buttons Radio Signals for Some Gate Operators For questions or programming help see www homelink com gm or call 1 800 355 3515 For calls placed outside the U S A Canada or Puerto...

Page 144: ...le the signal is being transmitted Erasing Universal Remote System Buttons Erase all programmed buttons when vehicle ownership is terminated To erase 1 Press and hold the two outside buttons until the indicator light begins to flash This should take about 10 seconds 2 Release both buttons Reprogramming a Single Universal Remote System Button To reprogram any of the system buttons 1 Press and hold ...

Page 145: ... Controls The exterior lamp control is on the turn signal lever Turn the control to the following positions O Turns the exterior lamps off and deactivates the AUTO mode Turn to O again to reactivate the AUTO mode In Canada the headlamps will automatically reactivate when the vehicle is shifted out of P Park AUTO Automatically turns the exterior lamps on and off depending on outside lighting Turns ...

Page 146: ... drops below 20 km h 12 mph The IntelliBeam system is disabled by the button on the turn signal lever If this happens press b on the turn signal lever when the exterior lamp control is in the AUTO or 2 position to reactivate the IntelliBeam system The instrument cluster light will come on to indicate the IntelliBeam system is reactivated The high beams may not turn off automatically if the system ...

Page 147: ...m headlamps to signal a driver in front of you that you want to pass It works even if the headlamps are in the automatic position To use it pull the turn signal lever toward you then release it The high beam headlamps will stay on as long as you hold the lever toward you The high beam indicator on the instrument cluster will come on Release the lever to return to normal operation Daytime Running L...

Page 148: ...t the system The automatic headlamp system is only affected when the light sensor detects a change in lighting lasting longer than the delay If the vehicle is started in a dark garage the automatic headlamp system will come on immediately Once the vehicle leaves the garage there is a slight delay for the automatic headlamp system to change if it is bright enough outside During that delay the instr...

Page 149: ...nal lever for more than one second will cause the turn signals to flash until the lever is released The lever returns to its starting position whenever it is released If after signaling a turn or a lane change the arrows flash rapidly or do not come on a signal bulb could be burned out Replace any burned out bulbs If a bulb is not burned out check the fuse See Fuses and Circuit Breakers 0 376 Turn...

Page 150: ...or lighting in the vehicle to be chosen To access press on the infotainment controls then touch AMBIENT LIGHTING to display the settings screen Touch to select from the following OFF Turns the feature off ON Turns the feature on Ambient lighting provides the ability to customize the color and intensity of the interior accent lighting Chose the color on the display screen to make change to interior...

Page 151: ...s Entry Lighting Some exterior lamps turn on briefly at night or in areas with limited lighting when K is pressed on the remote key After about 30 seconds the exterior lamps turn off when any door is opened the unlock button on the remote key is pressed or when the ignition is switched off All interior lights turn on and then the dome and remaining interior lamps dim to off after 20 seconds Entry ...

Page 152: ...mate control fan at high speed heated seats engine cooling fans trailer loads and loads plugged into accessory power outlets EPM works to prevent excessive discharge of the battery It does this by balancing the generator s output and the vehicle s electrical needs It can increase engine idle speed to generate more power whenever needed It can temporarily reduce the power demands of some accessorie...

Page 153: ...t 163 Bluetooth Audio 166 OnStar System OnStar System 167 Rear Seat Infotainment Rear Seat Infotainment RSI System 167 Navigation Using the Navigation System 175 Maps 178 Navigation Symbols 178 Destination 179 Global Positioning System GPS 184 Vehicle Positioning 185 Problems with Route Guidance 185 If the System Needs Service 186 Map Data Updates 186 Database Coverage Explanations 186 Voice Recog...

Page 154: ...eatures are also available through the instrument cluster and steering wheel controls Before driving Become familiar with the operation center stack controls steering wheel controls and infotainment display Set up the audio by presetting favorite stations setting the tone and adjusting the speakers Set up phone numbers in advance so they can be called easily by pressing a single control or by usin...

Page 155: ...or touch on one of the page count indicators at the bottom of the screen to jump to a specific page Managing Home Page Icons Cards 1 Touch and hold any of the Home Page icons cards to enter edit mode Edit mode is not available when the vehicle is moving 2 Continue holding the icon card and drag it to the desired position 3 Release your finger to drop the icon in the desired position 4 To move an a...

Page 156: ... increase the volume Using the System Audio Touch the Audio icon on the infotainment display or e on the Multifunction Controler MFC to display the active audio source page Examples of available sources may include AM FM SXM if equipped USB and Bluetooth Navigation Touch the Nav icon on the infotainment display or l on the MFC to display the navigation map See Using the Navigation System 0 175 Pho...

Page 157: ... Settings menu under Mobile Network Sharing Personal Hotspot Mobile Hotspot or similar Availability of apps and connectivity varies by vehicle conditions and location Data plan rates apply Features are subject to change For more information see www my cadillac com learn for US Canada and see my cadillac com mx for Mexico OnStar Services If equipped touch the OnStar Services icon to display the OnS...

Page 158: ...ge or to pan the map To drag the item it must be held and moved along the display to the new location This can be done up down right or left This feature is only available when vehicle is parked and not in motion Nudge Nudge is used to move items a short distance on a list or a map To nudge hold and move the selected item up or down to a new location Fling or Swipe Fling or swipe is used to scroll...

Page 159: ...Then use the microfiber cloth by gently rubbing to clean Never use window cleaners or solvents Periodically hand wash the microfiber cloth separately using mild soap Do not use bleach or fabric softener Rinse thoroughly and air dry before next use Software Updates Over the Air Software Updates If equipped see Updates under Settings 0 199 for details on software updates Radio AM FM Radio Playing th...

Page 160: ...ay the following Front Passenger Volume Sound Adaptive Volume HD Radio RDS Manage Phones Metadata Corrector Reset Music Index Lighting Effect Front Passenger Volume This setting allows the front seat passengers to adjust the audio volume of their headrest speakers independently from the cabin volume Sound Select and the following may display Equalizer Touch to adjust Bass Midrange and Treble using...

Page 161: ... HD3 and display information such as artist and song title From the Now Playing display touch the HD Radio icon to turn HD on or off Station Access To access HD Radio stations 1 Tune the radio to the station If HD Radio is turned on and the station is broadcasting in HD Radio the radio will automatically tune to the HD version of the current channel HD1 after several seconds The radio will also di...

Page 162: ... contact the radio station When information is broadcast from a RDS station the station name or call letters display on the audio screen Radio text supporting the currently playing broadcast may also appear Satellite Radio SiriusXM Radio Service If equipped vehicles with a valid SiriusXM radio subscription can receive SiriusXM programming SiriusXM radio has a wide variety of programming and commer...

Page 163: ...that channel displays on the right side This information will update with each new channel Touch H to save the channel as a favorite Favorites From the active audio source page choose q Favorites from the list at the left side to display a list of audio favorites Favorites are stored by touching H This will highlight indicating that it is now saved as a favorite User Settings From the SiriusXM sou...

Page 164: ...addition traveling or standing under heavy foliage bridges garages or tunnels may cause loss of the SiriusXM signal for a period of time Some cellular services may interfere with SXM reception causing loss of signal Mobile Device Usage Mobile device usage such as making or receiving calls charging or just having the mobile device on may cause static interference in the radio Unplug the mobile devi...

Page 165: ...re than one indexed device is connected It allows access to content from all indexed media sources MyMedia will show as an available source in the Source page USB MP3 Player and USB Devices The USB MP3 players and USB devices connected must comply with the USB Mass Storage Class specification USB MSC To play a USB device 1 Connect the USB 2 Touch Audio from the Home Page 3 Touch the More option an...

Page 166: ...the list Albums 1 Touch to view the albums on the USB 2 Touch the album to view a list of all songs on the album 3 Touch a song from the list to begin playback Genres 1 Touch to view the genres on the USB 2 Touch a genre to view a list of artists 3 Touch an artist to view albums by that artist 4 Touch an album to view songs on the album 5 Touch a song to start playback Composers 1 Touch to view th...

Page 167: ...nt sources list on the left of the display or by touching the More option and then touching the Bluetooth device To play music via Bluetooth 1 Power on the device and pair to connect the device 2 Once paired touch Audio from the Home Page then touch Bluetooth from the recent sources list on the left of the display Bluetooth Sound Menu See Infotainment System Sound Menu under AM FM Radio 0 158 Mana...

Page 168: ...bject to change For more information see my cadillac com learn or press Q Services The Services tab displays the default view for the app Use this page to launch the available OnStar services Touch a service to open its display Touch Wi Fi to launch the connections manager Advisor Call Account and Help are the other tiled options Advisor Call Selecting Advisor Call is the same as pressing Q or cal...

Page 169: ...t played position Recently played videos are also available from the Watch Menu During playback Browse may be selected to search additional available USB videos For a newly inserted device the Browse menu is immediately available When playing a video the playback controls are available during the first few moments The Playback Controls can be re displayed by touching the screen at any time Playbac...

Page 170: ...enu select Miracast to connect to an Android device or to view the other screen that is already connected through Wi Fi 1 Make sure the Android smart device Wi Fi is enabled 2 From the Android smart device enter the Miracast Screen Mirroring or Android Wireless Display application 3 Once the Android smart device attempts to connect the RSI will display a Request to Connect acceptance screen Press ...

Page 171: ...ver feature to benefit the visually and hearing impaired When activated the RSI will read aloud menu titles menu listings pop ups alerts and file titles from audio and video media Titles with gibberish special characters or foreign text may not be read aloud To turn Video Voice Over on or off touch touch the toggle and then press OK to confirm Video Voice Over will remain active over ignition cycl...

Page 172: ...will cause the video playback to pause until another video is selected for playback Clear All Miracast Data Selecting Clear All Miracast Data will cause the RSI system to forget the Wi Fi connection settings for any phones that had been previously paired RSI Video App Front Screen The RSI Video App will allow a front user to control the Rear Seat Video Screen sources To access the RSI Video App to...

Page 173: ...s Track Touch 6 to skip ahead or 7 to skip back tracks Touch 7 less than five seconds into the current track to start at the beginning of the previous track Touch 7 more than five seconds into the current track to start at the beginning of the current track 6 or 7 Fast Forward Fast Rewind Touch and hold 6 or 7 for approximately one and one half seconds to fast forward or fast rewind If 6 or 7 are ...

Page 174: ...r button Channel 1 or 2 switch and a volume control The digital headphones cannot be interchanged with previous models of GM headphones Press the power button to turn on the headphones A light on the headphones should come on A flashing light indicates the headphones are not in range Move them closer to the forward overhead screen until the light stops flashing If the light does not come on check ...

Page 175: ...on or in ACC ACCESSORY There is no sound from the headphones with the indicator light on If the batteries are good make sure the headphones are programmed to the correct screen and on the correct channel for the screen being viewed Sometimes the wireless headphone audio cuts out or buzzes Check for obstructions low batteries reception range and interference from cell phone towers or from cellular ...

Page 176: ...d streets Search results that provide best matches at the top of the list Predictive traffic Local map content updating Predictive Navigation can also be enabled or disabled at a later time by touching A Options While in Options touch Settings then More Settings and then Predictive Navigation See Settings 0 199 Navigation Map View After opening the Nav application for the first time the applicatio...

Page 177: ...rs Rear Seat Requests Accept Always Ignore To access the following touch Settings and then More Settings Destination Card Preferences Map Preferences Preferred Route Navigation Voice Control Traffic Preferences Alert Preferences Manage History Predictive Navigation See Predictive Navigation If Equipped previously in this section Map Updates About To exit a list touch z in the top right corner to r...

Page 178: ...te Highways Unpaved Roads Ferries Carpool Lanes Toll Roads Tunnels Country Borders Range Projection Electric Vehicles Range Projection allows the vehicle s electric driving range to be checked at that moment Touch the Range Projection icon to display the map screen with a range indicator Navigation Voice Control Touch to access the voice control setting display Navigation Volume To adjust the volu...

Page 179: ... Terms and Conditions Telenav Privacy Statement Navigation Version Maps The Nav application requires a map database to run It is stored on an SD card that is connected to the infotainment system If the map database is not available a missing SD card error message will be displayed SD Card Error Messages The SD card only works for one unique vehicle The SD card must pass authentication verification...

Page 180: ...e by touching the estimated time of arrival ETA Destination Receiving Destination Directions from Different Sources Destinations can be received or transferred from different sources to the Nav application for route guidance If equipped some of these sources may include Navigation from search results OnStar Advisor destination download An address from the Contacts list An application on the smartp...

Page 181: ...only one address in the destinations list the system will disable the move and delete functions The system will not allow the final destination to be deleted Map Information Road network attributes are contained in the map database for map information Attributes include information such as street names street addresses and turn restrictions A detailed area includes all major highways service roads...

Page 182: ...age displays the lane that the vehicle must stay in to complete the next maneuver Quick Turn View When the vehicle is approaching a turn with the next turn following in quick succession a quick turn list appears below the primary turn indicator An audio prompt will announce the quick turn Auto Zoom When approaching a maneuver the map will automatically zoom in to show both the vehicle icon and the...

Page 183: ...his will only show once per incident Incident Reports If Equipped Incident report icons along with traffic flow data display on the map during both active and inactive guidance End Trip Touch End Trip to end active guidance and return to inactive guidance Resume Trip The trip can be resumed if it was canceled by touching Resume Trip at the top of the Navigation menu If the system has determined th...

Page 184: ...ight categories of icons can be selected Smart POI Icons on Map If Equipped The smart POI icons such as fuel stations and parking may appear based on time location driver search behavior driving conditions and vehicle conditions Touch a smart POI icon to open the corresponding details Left side Name and address of the POI Right side E ETE Estimated Time Enroute Smart Fuel Station Icons Fuel statio...

Page 185: ... search for a destination as if the vehicle were stopped Connected Navigation Connected Navigation is a subscription service that enables certain capabilities within the navigation system such as Traffic Smart Search Routing and Predictive Navigation capabilities The system will show an alert when the subscription is expiring and will ask to renew the plan Global Positioning System GPS If equipped...

Page 186: ...updated The 12 volt battery has been disconnected for several days The vehicle is driving in heavy traffic where driving is at low speeds and the vehicle is stopped and started repeatedly Problems with Route Guidance Inappropriate route guidance can occur under one or more of the following conditions The turn was not made on the road indicated Route guidance might not be available when using autom...

Page 187: ...feature can be started by pressing g on the steering wheel However not all features within these areas are supported by voice commands Generally only complex tasks that require multiple manual interactions to complete are supported by voice commands For example tasks that take more than one or two touches such as a song or artist to play from a media device would be supported by voice commands Oth...

Page 188: ...e short prompt after some experience has been gained through using the system If a command is not spoken the voice recognition system says a help prompt Prompts and Infotainment Displays While a voice recognition session is active there may be corresponding options showing on the displays A selection can be made by manually touching the option or by speaking the number for the option to select Man...

Page 189: ...o tell the system where the navigation will take place such as an Address Intersection POI or Contact If Address or Intersection is selected the second command is to say Change Country Once the system responds say the country before saying the rest of the address and or intersection If POI is asked for say Change Location then Change Country Direct commands might be more clearly understood by the ...

Page 190: ... the last FM radio station Switch to SXM Switch bands to SiriusXM and tune to the last SiriusXM channel Tune to AM frequency AM Tune to the radio station whose frequency is identified in the command like nine fifty Tune to FM frequency FM Tune to the radio station whose frequency is identified in the command like one oh one point one Tune to AM frequency AM HD Tune to the HD Radio station whose fr...

Page 191: ...in a dialog to enter the desired media content Handling Large Amounts of Media Content It is expected that large amounts of media content will be brought into the vehicle It may be necessary to handle large amounts of media content in a different way than smaller amounts of media The system may limit the options of voice recognition by not allowing selection of files by voice at the highest level ...

Page 192: ...n Address Begin a dialog to enter a specific destination address which includes the entire address consisting of the house number street name city state province and country Do not include the ZIP code Place of Interest Begin a dialog to enter a destination Place of Interest category or major brand name The name must be precisely spoken Nicknames or short names for the businesses will not likely b...

Page 193: ...hicle parked Become familiar with the features of the mobile device Organize the phone book and contact lists clearly and delete duplicate or rarely used entries If possible program speed dial or other shortcuts Review the controls and operation of the infotainment system Pair mobile device s to the vehicle The system may not work with all mobile devices See Pairing later in this section Vehicles ...

Page 194: ... Bluetooth system The pairing process is disabled when the vehicle is moving Pairing only needs to be completed once unless the pairing information on the cell phone changes or the cell phone is deleted from the system If multiple paired cell phones are within range of the system the system connects to the paired cell phone that is set to First to Connect If there is no cell phone set to First to ...

Page 195: ...over Turn the cell phone off and then back on Go back to the beginning of the Phone menus on the infotainment display and restart the pairing process Reset the cell phone but this step should be done as a last effort 8 If the cell phone prompts to accept connection or allow phone book download touch Always Accept and Allow The phone book may not be available if not accepted 9 Repeat Steps 1 8 to p...

Page 196: ...vice name next to the connected cell phone to display the cell phone s or mobile device s information display 4 Touch Forget Device Linking to a Different Phone To link to a different cell phone the new cell phone must be in the vehicle and paired to the Bluetooth system 1 Touch the Phone icon on the Home Page or the phone icon on the shortcut tray near the bottom of the display 2 Touch Phones 3 T...

Page 197: ...ts using the keypad 1 Touch the Phone icon on the Home Page 2 Touch Keypad and enter partial phone numbers or contact names using the digits on the keypad to search Results will show on the right side of the display Touch one to place a call Accepting or Declining a Call When an incoming call is received the infotainment system mutes and a ring tone is heard in the vehicle Accepting a Call Use the...

Page 198: ...page and then touch Settings The following may display Contacts Active Call View OnStar Phone TTY Mode Contacts Sort Contacts This sorts the displayed order of contact names by First Name or Last Name Re sync Phone Contacts This allows the contact list to re sync by importing the contacts from the currently connected phone Active Call View This setting allows whether answering incoming call will d...

Page 199: ...ecommended to use the device s factory provided USB cable Aftermarket or third party cables may not work Connecting the phone over Bluetooth See Bluetooth Pairing and Using a Phone 0 193 or Bluetooth Overview 0 192 3 Make sure wireless is turned on the phone for wireless projection to work 4 When the phone is first connected to activate Apple CarPlay or Android Auto agree to the terms and conditio...

Page 200: ... may result in changes to the security or functionality of the infotainment system Some settings may also be transferred to a new vehicle if equipped For instructions in the U S see my cadillac com or in Canada see mycadillac ca or moncadillac ca Refer to the User Terms and Privacy Statement for important details To view touch the Settings icon on the Home Page of the infotainment display The sett...

Page 201: ... interacting with it Audio Feedback Speed Select how quickly the voice recognition system speaks Allow Prompt Interruptions Select if voice commands can be spoken before voice prompts finish Friendly Prompts Select to adjust the formality of the voice recognition system Conversation Enhancement Touch and the following may display Conversation Enhancement This system uses in vehicle microphones to ...

Page 202: ...ining Networks This will show connected and available Wi Fi networks If a 4G LTE data package is not active on the vehicle the infotainment system can be connected to an external protected Wi Fi network such as a mobile device or home hotspot to utilize connected services Device Remote Access Touch and the following may display Remote Access Select to control devices with an installed OnStar app l...

Page 203: ...annot be driven during the installation The system will deliver messages indicating success or error during and after the download and installation processes Downloading Over the Air vehicle software updates requires Internet connectivity which can be accessed through the vehicle s built in 4G LTE connection if equipped and active If required data plans are provided by a third party Optionally a s...

Page 204: ... automatically activate certain safety systems allow setting of some features and limit the use of others The Report Card will record vehicle data about driving behavior that can be viewed later When the vehicle is started with a registered key the Driver Information Center DIC displays a message that Teen Driver is active To access 1 Touch Settings on the Home Page then touch Vehicle and then Tee...

Page 205: ...he Settings menu touch Vehicle and then Teen Driver 4 Enter the PIN 5 Touch Setup Keys The system displays instructions for registering or unregistering a key A confirmation message displays Manage Settings Audio Volume Limit Allows the audio volume limit to be turned on or off Touch Set Audio Volume Limit to choose the maximum allowable audio volume level Set Audio Volume Limit Allows a maximum r...

Page 206: ...Teen Driver the DIC displays a message indicating that Teen Driver is active and the action is not available Super Cruise if equipped is not available Enhanced Low Fuel Warning if equipped When the vehicle is low on fuel the low fuel light on the instrument cluster flashes and the DIC low fuel warning cannot be dismissed Report Card The vehicle owner must secure the driver s consent to record cert...

Page 207: ...e driven will report a maximum of 64 374 km 40 000 mi To delete Report Card data do one of the following From the Report Card display touch Reset Touch Clear All Teen Keys and PIN from the Teen Driver menu This will also unregister any Teen Driver keys and delete the PIN Forgotten PIN See your dealer to reset the PIN Trademarks and License Agreements FCC Information See Radio Frequency Statement 0...

Page 208: ...t is prohibited to copy decompile disassemble reverse engineer hack manipulate or otherwise make available any technology or software incorporated in receivers compatible with the SiriusXM Satellite Radio System or that support the SiriusXM website the Online Service or any of its content Furthermore the AMBER voice compression software included in this product is protected by intellectual propert...

Page 209: ...t Gracenote Gracenote Software copyright 2000 to present Gracenote One or more patents owned by Gracenote may apply to this product and service See the Gracenote website for a non exhaustive list of applicable Gracenote patents Gracenote CDDB MusicID MediaVOCS the Gracenote logo and logotype and the Powered by Gracenote logo are either registered trademarks or trademarks of Gracenote in the United...

Page 210: ...a randomly assigned numeric identifier is to allow the Gracenote service to count queries without knowing anything about who you are For more information see the web page for the Gracenote Privacy Policy for the Gracenote service The Gracenote Software and each item of Gracenote Data are licensed to you AS IS Gracenote makes no representations or warranties express or implied regarding the accurac...

Page 211: ... PROHIBITED EXCEPT FOR USE BY A CONSUMER ENGAGING IN PERSONAL AND NON COMMERCIAL ACTIVITIES MP3 MPEG Layer 3 audio coding technology licensed from Fraunhofer IIS and Thomson WMV WMA This product includes technology owned by Microsoft Corporation and under a license from Microsoft Licensing GP Use or distribution of such technology outside of this product is prohibited without a license from Micros...

Page 212: ... in communication with vehicles capable of vehicle navigation positioning dispatch real time route guidance fleet management or similar applications or b with or in communication with including without limitation cellular phones palmtop and handheld computers pagers and personal digital assistants or PDAs Warning This Data may contain inaccurate or incomplete information due to the passage of time...

Page 213: ...ove may not apply to you Export Control You agree not to export from anywhere any part of the Data provided to you or any direct product thereof except in compliance with and with all licenses and approvals required under applicable export laws rules and regulations Entire Agreement These terms and conditions constitute the entire agreement between HERE and its licensors including their licensors ...

Page 214: ...buted under the Terms of Use in http www unicode org copyright html Free Type Project Portions of this software are copyright 2010 The FreeType Project http www freetype org All rights reserved Open Source SW Further information concerning the OSS licenses is shown in the infotainment display QNX Portions of this software are copyright 2008 2011 QNX Software Systems All rights reserved Part C EULA...

Page 215: ...E OFFERED BY THE MANUFACTURER OR ITS DISTRIBUTOR S ALONE AND NOT BY QSSC ITS AFFILIATES OR THEIR LICENSORS YOU ASSUME ANY RISKS ASSOCIATED WITH YOUR USE OF THE SOFTWARE UNDER THIS LICENSE EXCEPT TO THE EXTENT OTHERWISE REQUIRED BY APPLICABLE LAW SUCH AS IN THE CASE OF DELIBERATE OR GROSSLY NEGLIGENT ACTS IN NO EVENT SHALL QSSC ITS AFFILIATES OR THEIR LICENSORS BE LIABLE TO YOU UNDER ANY LEGAL THEO...

Page 216: ...pe Corp or its licensee Linotype GmbH Usage in text form of each of the Licensed Trademarks is The trademark attribution requirements for the Licensed Trademarks may be viewed at http www linotype com 2061 19414 trademarks html END USER NOTICE The marks of companies displayed by this product to indicate business locations are the marks of their respective owners The use of such marks in this produ...

Page 217: ...enger Compartment Air Filter 222 Service 223 Climate Control Systems Dual Automatic Climate Control System The climate control buttons on the center stack and on the climate control display are used to adjust the heating cooling and ventilation Center Stack Climate Controls 1 ON OFF 2 AUTO Automatic Operation 3 Air distribution 4 Driver temperature 5 Fan Control 6 Passenger Temperature 7 Max Defro...

Page 218: ...ate control system will turn on and operate at the current setting w x The temperature can be adjusted separately for the driver and the passenger Press to increase or decrease the temperature Press and hold to rapidly increase or decrease the temperature SYNC Touch SYNC on the climate control display to link all climate zone settings to the driver settings Adjust the driver side temperature contr...

Page 219: ...vehicle Press to alternate between recirculating air inside the vehicle or pulling in outside air The indicator light on the button is lit when recirculation mode is active This helps to quickly cool the air inside the vehicle and reduce the entry of outside air and odors Pressing this button cancels automatic recirculation Press AUTO to return to automatic operation recirculation runs automatical...

Page 220: ...ss J or z to heat the driver or passenger seat cushion and seatback Press C or to cool the driver or passenger seat There are also auto heated and cooled seats for more information see Heated and Ventilated Front Seats 0 47 Remote Start Climate Control Operation The climate control system may run when the vehicle is started remotely The system uses the driver s previous settings to heat or cool th...

Page 221: ... 3 Fan Control 4 Temperature Control 5 AUTO Automatic Operation O On Off Rear Climate Display 1 Temperature Setting 2 Air Delivery Mode Control 3 Fan Control 4 SYNC Synchronized Temperatures 5 Rear Control Lockout 6 Rear AUTO Automatic Operation 7 REAR O On Off 8 Temperature Control Rear Touch Rear on the front climate control display to open the rear climate control screen The rear climate contro...

Page 222: ... appears on the display on the rear of the center console If the Mode or fan control buttons are manually adjusted this cancels the automatic operation Manual Operation A ªAª Touch or press the fan controls on the rear climate display or on the rear of the center console to increase or decrease the airflow Pressing A when the system is off will turn the system on The air delivery mode remains in i...

Page 223: ...ed hood deflectors can adversely affect the performance of the system Check with your dealer before adding equipment to the outside of the vehicle Rear System Air Vents This vehicle has four round or rectangular air vents in the headliner above the second and third row seats Press on the center vane rear edge to open the round outlet Use the center vane to rotate the outlet and change the directio...

Page 224: ...ng dampener to fully remove the glove box bin 4 Pull the lever 1 on the left side of the filter door and slide left 2 then remove the door Remove the old filter 5 Install the new air filter 6 Reinstall the filter door 7 Reverse the steps to reinstall the glove box See your dealer if additional assistance is needed Service All vehicles have a label underhood that identifies the refrigerant used in ...

Page 225: ... It should only be replaced by a new evaporator to ensure proper and safe operation During service all refrigerants should be reclaimed with proper equipment Venting refrigerants directly to the atmosphere is harmful to the environment and may also create unsafe conditions based on inhalation combustion frostbite or other health based concerns The air conditioning system requires periodic maintena...

Page 226: ...haust 246 Running the Vehicle While Parked 247 Automatic Transmission Automatic Transmission 247 Manual Mode 251 Tow Haul Mode 253 Drive Systems Four Wheel Drive 253 Brakes Electric Brake Boost 256 Antilock Brake System ABS 256 Electric Parking Brake 257 Brake Assist 258 Hill Start Assist HSA 259 Automatic Vehicle Hold AVH 259 Ride Control Systems Traction Control Electronic Stability Control 260 ...

Page 227: ...time When road and weather conditions are appropriate use cruise control Always follow posted speed limits or drive more slowly when conditions require Keep vehicle tires properly inflated Combine several trips into a single trip Replace the vehicle s tires with the same TPC Spec number molded into the tire s sidewall near the size Follow recommended scheduled maintenance Distracted Driving Distra...

Page 228: ...that other road users pedestrians bicyclists and other drivers are going to be careless and make mistakes Anticipate what they may do and be ready Allow enough following distance between you and the driver in front of you Focus on the task of driving Impaired Driving Death and injury associated with impaired driving is a global tragedy Warning Drinking alcohol or taking drugs and then driving is v...

Page 229: ...tion Continued 1 mph Use care when driving over other objects such as lane dividers and speed bumps Damage caused by misuse of the vehicle is not covered by the vehicle warranty Electric Power Steering This vehicle has electric power steering It does not have power steering fluid Regular maintenance is not required If power steering assist is lost due to a system malfunction the vehicle can be ste...

Page 230: ... Braking Skid wheels are not rolling Steering or Cornering Skid too much speed or steering in a curve causes tires to slip and lose cornering force Acceleration Skid too much throttle causes the driving wheels to spin Defensive drivers avoid most skids by taking reasonable care suited to existing conditions and by not overdriving those conditions But skids are always possible If the vehicle starts...

Page 231: ...our wheel drive vehicles in this manual Know the local laws that apply to off road driving Loading the Vehicle for Off Road Driving Warning Unsecured cargo on the load floor can be tossed about when driving over rough terrain You or your passengers can be struck by flying objects Secure the cargo properly Keep cargo in the cargo area as far forward and as low as possible The heaviest things should...

Page 232: ...ll slow down and stay alert Never go downhill forward or backward with either the transmission or transfer case in N Neutral The brakes could overheat and you could lose control Warning If the vehicle has the two speed automatic or electronic transfer case shifting the transfer case to N Neutral can cause your vehicle to roll even if the transmission is in P Park This is because the N Neutral posi...

Page 233: ...e puts more weight on the downhill wheels which could cause a downhill slide or a rollover Surface conditions can be a problem Loose gravel muddy spots or even wet grass can cause the tires to slip sideways downhill If the vehicle slips sideways it can hit something that will trip it a rock a rut etc and roll over Hidden obstacles can make the steepness of the incline more severe If a rock is driv...

Page 234: ...nto the engine and cause it to stall Stalling can occur if the exhaust pipe is under water Do not turn off the ignition when driving through water If the exhaust pipe is under water the engine will not start When going through water the brakes get wet and it may take longer to stop See Driving on Wet Roads later in this section After Off Road Driving Remove any brush or debris that has collected o...

Page 235: ... include Allow extra following distance Pass with caution Keep windshield wiping equipment in good shape Keep the windshield washer fluid reservoir filled Have good tires with proper tread depth See Tires 0 384 Turn off cruise control Hill and Mountain Roads Driving on steep hills or through mountains is different than driving on flat or rolling terrain Tips include Keep the vehicle serviced and i...

Page 236: ... can occur on otherwise clear roads in shaded areas The surface of a curve or an overpass can remain icy when the surrounding roads are clear Avoid sudden steering maneuvers and braking while on ice Turn off cruise control Blizzard Conditions Stay with the vehicle unless there is help nearby If possible use Roadside Assistance See Roadside Service 0 452 To get help and keep everyone in the vehicle...

Page 237: ...he Vehicle to Get it Out Turn the steering wheel left and right to clear the area around the front wheels Turn off any traction system Shift back and forth between R Reverse and a low forward gear spinning the wheels as little as possible To prevent transmission wear wait until the wheels stop spinning before shifting gears Release the accelerator pedal while shifting and press lightly on the acce...

Page 238: ...on tires and inflation see Tires 0 384 and Tire Pressure 0 390 There is also important loading information on the vehicle Certification Tire label It may show the Gross Vehicle Weight Rating GVWR and the Gross Axle Weight Rating GAWR for the front and rear axles See Certification Tire Label later in this section Steps for Determining Correct Load Limit 1 Locate the statement The combined weight of...

Page 239: ...o your vehicle Consult this manual to determine how this reduces the available cargo and luggage load capacity of your vehicle See Trailer Towing 0 326 for important information on towing a trailer towing safety rules and trailering tips Example 1 1 Maximum Vehicle Capacity Weight for Example 1 453 kg 1 000 lbs 2 Subtract Occupant Weight 68 kg 150 lbs 2 136 kg 300 lbs 3 Available Occupant and Carg...

Page 240: ... the vehicle s original tires and the inflation pressures needed to obtain the gross weight capacity of the vehicle This is called Gross Vehicle Weight Rating GVWR The GVWR includes the weight of the vehicle all occupants fuel and cargo The Certification Tire label may also show the maximum weights for the front and rear axles called Gross Axle Weight Rating GAWR To find out the actual loads on th...

Page 241: ...e the vehicle when carrying removable items Be sure to weigh the vehicle before buying and installing the new equipment Caution Overloading the vehicle may cause damage Repairs would not be covered by the vehicle warranty Do not overload the vehicle Remember not to exceed the Gross Axle Weight Rating GAWR of the front or rear axle Starting and Operating New Vehicle Break In Caution The vehicle doe...

Page 242: ... off in an emergency Stopping the Engine LOCK OFF No Indicator Lights When the vehicle is stopped press ENGINE START STOP once to turn the engine off If the vehicle is in P Park the ignition will turn off and Retained Accessory Power RAP will remain active See Retained Accessory Power RAP 0 244 If the vehicle is not in P Park the ignition will return to ACC ACCESSORY and display the message SHIFT ...

Page 243: ...and starting With the ignition off and the brake pedal applied pressing the button once will turn the ignition on Once engine cranking begins release the button Engine cranking will continue until the engine starts See Starting the Engine 0 242 Service Mode This power mode is available for service and diagnostics and to verify the proper operation of the malfunction indicator lamp as may be requir...

Page 244: ... too much gasoline Try pushing the accelerator pedal all the way to the floor and holding it there while pressing ENGINE START STOP for up to a maximum of 15 seconds Wait at least 15 seconds between each try to allow the cranking motor to cool down When the engine starts let go of the button and accelerator If the vehicle starts briefly but then stops again do the same thing This clears the extra ...

Page 245: ... and Four Wheel Drive 0 253 The vehicle is on a steep hill or grade The driver door has been opened or the driver seat belt has been unbuckled The hood has been opened The Auto Stop has reached the maximum allowed time Auto Stop Disable Switch Uplevel Shown Others Similar The automatic engine Stop Start feature can be disabled and enabled by pressing h Auto Stop is enabled each time you start the ...

Page 246: ... P Park and the parking brake is set before you leave it Shifting out of Park This vehicle is equipped with an electronic transmission The shift lock release button is designed to prevent inadvertent shifting out of P Park unless the ignition is on the brake pedal is applied and the shift lock release button is pressed The shift lock control is always functional except in the case of an uncharged ...

Page 247: ...there is adequate ventilation See Shifting Into Park 0 244 and Engine Exhaust 0 246 If the vehicle is left parked and running with the remote key outside the vehicle it will continue to run for up to 15 minutes If the vehicle is left parked and running with the remote key inside the vehicle it will continue to run for up to 30 minutes The vehicle could turn off sooner if it is parked on a hill due...

Page 248: ...ics and Towing Tips 0 321 Automatic Transmission The shift pattern is displayed in the top of the shift lever The selected gear position will illuminate red on the shift lever while all others will be displayed in white If the shift is not immediate as in very cold conditions the indicator on the shift lever may flash until it is fully engaged The shift lever always starts from a center position r...

Page 249: ...off the vehicle The transmission will shift to P Park automatically unless the vehicle is in N Neutral See Car Wash Mode later in this section The vehicle will not shift into P Park if it is moving too fast Stop the vehicle and shift into P Park To shift in and out of P Park see Shifting Into Park 0 244 and Shifting out of Park 0 245 Service Shift Lever Message If the message SERVICE SHIFTER SEE O...

Page 250: ... pedal the vehicle could move very rapidly You could lose control and hit people or objects Do not shift into a drive gear while the engine is running at high speed Caution Shifting out of P Park or N Neutral with the engine running at high speed may damage the transmission The repairs would not be covered by the vehicle warranty Be sure the engine is not running at high speed when shifting the ve...

Page 251: ... 4 Shift to N Neutral 5 Turn off the engine and release the brake pedal 6 The indicator should continue to show N If it does not repeat Steps 2 5 7 Exit the vehicle and close the door The vehicle is now ready for the car wash 8 The vehicle may automatically shift to P Park upon re entry Car Wash Mode Engine On Driver in Vehicle To place the vehicle in N Neutral with the engine on and the vehicle o...

Page 252: ...stop 2 Shift to the desired gear 3 After releasing the shift lever it will return to the center position Downshifting the transmission in slippery road conditions could result in skidding See Skidding under Loss of Control 0 229 M This mode can be entered from D Drive by pulling back on the shift lever The M in the shift pattern will illuminate red and the D will switch to white After releasing th...

Page 253: ...ny speed by pulling the lever rearward from the center position It is not necessary to stop the vehicle or shift to N Neutral or P Park before shifting back to D Drive Temporary Tap Manual Shift Mode To enter Temporary Tap Shift Mode 1 With the transmission in D Drive and not in Permanent Tap Shift Mode the Tap Shift controls will activate a temporary tap manual shift mode allowing the transmissio...

Page 254: ...ode see Manual Mode 0 251 grade braking is deactivated allowing the driver to select a range and limiting the highest gear available For more information on trailer weight specifications See Towing Equipment 0 330 Drive Systems Four Wheel Drive Four wheel drive engages the front axle for extra traction Caution Do not drive on clean dry pavement in 4 m and 4 n if equipped for an extended period of ...

Page 255: ...ower is sent to the front and rear wheels automatically based on driving conditions This setting provides slightly lower fuel economy than 2 m 4 m Four Wheel Drive High Use this position when extra traction is needed such as when driving on snowy or icy roads when off roading or when plowing snow 4 n Four Wheel Drive Low This setting engages the front axle and delivers extra torque Choose 4 n when...

Page 256: ...s time a symbol in the instrument cluster will indicate that the transfer case is in 4 n Caution Shifting the transmission into gear before the requested mode indicator light has stopped flashing could damage the transfer case If the transmission is not shifted into N Neutral or the vehicle has not slowed to 5 km h 3 mph within 20 seconds the transfer case will remain in its original state This wi...

Page 257: ... Neutral or the vehicle has not slowed to 5 km h 3 mph the transfer case will remain in its original state This will be indicated in the instrument cluster Shifting Out of N Neutral To shift out of N Neutral 1 Turn the ignition on with the engine off See Ignition Positions 0 241 2 Set the parking brake See Electric Parking Brake 0 257 3 Shift the transmission to N Neutral 4 Shift the transfer case...

Page 258: ...e applied even if the vehicle is off In case of insufficient electrical power the EPB cannot be applied or released To prevent draining the battery avoid unnecessary repeated cycles of the EPB The system has a red parking brake status light and an amber service parking brake warning light See Electric Parking Brake Light 0 120 and Service Electric Parking Brake Light 0 121 There are also parking b...

Page 259: ...ased when the red parking brake status light is off If the amber service parking brake warning light is on release the EPB by pressing and holding the EPB switch Continue to hold the switch until the red parking brake status light is off If either light stays on after release is attempted see your dealer Caution Driving with the parking brake on can overheat the brake system and cause premature we...

Page 260: ...le must come to a complete stop on a grade for HSA to activate Automatic Vehicle Hold AVH Warning Do not rely on this feature It does not replace the need to pay attention and drive safely You may not hear or feel alerts or warnings provided by this system Failure to use proper care when driving may result in injury death or vehicle damage When Automatic Vehicle Hold AVH is turned on and the vehic...

Page 261: ...ntrol will disengage Cruise control may be turned back on when road conditions allow Both systems come on automatically when the vehicle is started and begins to move The systems may be heard or felt while they are operating or while performing diagnostic checks This is normal and does not mean there is a problem with the vehicle It is recommended to leave both systems on for normal driving condit...

Page 262: ...inment system See Vehicle Information 0 129 for instructions on navigating and selecting items Traction and Stability Screen The current status of each system is displayed next to the Traction and Stability icons To turn either system off or on select or touch the Traction and Stability screen to access the Traction and Stability menu screen Traction and Stability Menu To turn off TCS select or to...

Page 263: ... feature See Trailer Sway Control TSC 0 338 or Hill Start Assist HSA 0 259 Adding accessories can affect the vehicle performance See Accessories and Modifications 0 355 Driver Mode Control Driver Mode Control DMC allows the driver to adjust the overall driving experience to better suit preference by adjusting multiple sub system simultaneously Drive mode availability and affected vehicle subsystem...

Page 264: ...apping All Wheel Drive AWD steering ride height Antilock Brake System ABS StabiliTrak Electronic Stability Control ESC and Traction Control System TCS performance For more information on off road driving see Off Road Driving 0 230 _ Tow Haul Mode For more information on Tow Haul Mode see Tow Haul Mode 0 253 g Terrain Mode Use this mode when traveling on very rough roads at very low speeds such as ...

Page 265: ...raction to move the vehicle Four Corner Air Suspension System The Four Corner Air Suspension feature provides full time load leveling capability along with the benefit of adjusting ride height for increased convenience and capability Warning To help avoid personal injury or death make sure the area underneath the vehicle and inside the wheel wells is clear when lowering the vehicle Warning To help...

Page 266: ...ry Exit Height for passenger pick up and drop off The driver can enable Automatic Entry Egress Mode to automatically lower to Entry Exit Height when the vehicle is shifted to P PARK Automatic Entry Egress Mode may be enabled via the infotainment screen under Settings Vehicle Ride Height When the vehicle is higher than Normal Height Automatic Entry Egress Mode is disabled When the vehicle is in Tow...

Page 267: ...when a trailer is connected to the vehicle or Tow Haul Driver Mode is active Suspension Modes The air suspension has two special modes Service Mode and Alignment Mode located in the infotainment screen under Settings Vehicle Suspension Service Mode Service Mode will disable all air suspension operation including raising and lowering the vehicle and operation of the air compressor This mode is usef...

Page 268: ...ing roads or in heavy traffic Cruise control can be dangerous on slippery roads On such roads fast changes in tire traction can cause excessive wheel slip and you could lose control Do not use cruise control on slippery roads If equipped with cruise control a speed of about 40 km h 25 mph or more can be maintained without keeping your foot on the accelerator Cruise control does not work at speeds ...

Page 269: ...out erasing the set speed from memory Once the vehicle speed reaches about 40 km h 25 mph or more press RES up briefly The vehicle returns to the previous set speed Increasing Speed While Cruise Control is at a Set Speed If the cruise control system is already activated Press and hold RES up until the vehicle accelerates to the desired speed then release it To increase vehicle speed in small incre...

Page 270: ...tton for five seconds A Driver Information Center DIC message displays For other forms of Grade Braking see Automatic Transmission 0 247 and Tow Haul Mode 0 253 Ending Cruise Control There are four ways to end cruise control Step lightly on the brake pedal Press Shift the transmission to N Neutral To turn off cruise control press J Erasing Speed Memory The cruise control set speed is erased from m...

Page 271: ...fensive Driving 0 227 Warning ACC will not detect or brake for children pedestrians animals or other objects Do not use ACC when On winding and hilly roads or when the sensors are blocked by snow ice or dirt The system may not detect a vehicle ahead Keep the entire front of the vehicle clean Visibility is low such as in fog rain or snow conditions ACC performance is limited under these conditions ...

Page 272: ... regular cruise control is engaged a green J indicator will be lit on the instrument cluster the following gap will not display When the vehicle is turned on the cruise control mode will be set to the last mode used before the vehicle was turned off Warning Always check the cruise control indicator on the instrument cluster to determine which mode cruise control is in before using the Continued Wa...

Page 273: ...l RES or the accelerator pedal is pressed A green ACC indicator and the set speed display on the instrument cluster The vehicle ahead indicator may be flashing if a vehicle ahead was present and moved See Approaching and Following a Vehicle later in this section Once ACC has resumed if there is no vehicle ahead if the vehicle ahead is beyond the selected following gap or if the vehicle has exited ...

Page 274: ...ncrements press SET to the second detent For each press the vehicle speed decreases to the next 5 km h 5 mph mark on the speedometer The set speed can also be decreased while the vehicle is stopped If stopped with the brake applied press or hold SET until the desired set speed is displayed Selecting the Follow Distance Gap When a slower moving vehicle is detected ahead within the selected followin...

Page 275: ... 0 133 See Defensive Driving 0 227 Approaching and Following a Vehicle The vehicle ahead indicator is in the instrument cluster and HUD display if equipped The vehicle ahead indicator only displays when a vehicle is detected in your vehicle s path moving in the same direction If the symbol is not displaying ACC will not respond to or brake to vehicles ahead ACC automatically slows the vehicle down...

Page 276: ... will need to manually apply the brakes to slow the vehicle if The sensors are blocked The Traction Control System TCS or Stabilitrack ESC has activated or been disabled There is a fault in the system The radar falsely reports blockage when driving in a desert or remote area with no other vehicles or roadside objects A DIC message may display to indicate that ACC is temporarily unavailable The ACC...

Page 277: ... and turn off the ignition before leaving the vehicle ACC Override If using the accelerator pedal while ACC is active the ACC indicator turns blue on the instrument cluster and in the HUD if equipped indicating ACC braking will not occur ACC will resume operation when the accelerator pedal is not being pressed Warning The ACC will not automatically apply the brakes if your foot is resting on the a...

Page 278: ...e to the set speed When this happens the vehicle ahead indicator will not appear ACC may detect a vehicle that is not in your lane and apply the brakes ACC may occasionally provide an alert and or braking that is considered unnecessary It could respond to vehicles in different lanes signs guardrails and other stationary objects when entering or exiting a curve This is normal operation The vehicle ...

Page 279: ... that would obstruct the front camera view Do not install objects on top of the vehicle that overhang and obstruct the front camera such as a canoe kayak or other items that can be transported on a roof rack system See Roof Rack System 0 100 Do not modify the hood headlamps or fog lamps as this may limit the camera s ability to detect an object Cleaning the Sensing System The camera sensor on the ...

Page 280: ...n map GPS enhancement data downloaded through OnStar Super Cruise works with Adaptive Cruise Control ACC which controls acceleration and braking while Super Cruise is enabled and operating Review and understand both this section and the ACC section before using Super Cruise See Adaptive Cruise Control Advanced 0 269 An active OnStar or connected service plan that includes Emergency Services is req...

Page 281: ...remely important to pay attention to the operation of the vehicle even while using Super Cruise Do not use a hand held device while driving even with Super Cruise engaged To prevent serious injury or death Always remain properly seated in the driver seat with your seat belt fastened Never remove your hands from the steering wheel when Super Cruise is not operating Always make sure traffic conditio...

Page 282: ... tunnels Not when towing a trailer Not in a highway exit lane When Super Cruise is Available Super Cruise Indicator Super Cruise is designed to operate only when ACC is on See Adaptive Cruise Control Advanced 0 269 Teen Driver is not active The GPS detects the vehicle is on a compatible highway Both the camera and the radar sensors are functioning and not covered obstructed or damaged The Driver A...

Page 283: ...Alert and Brake When engaged and not steering the vehicle the steering wheel light bar flashes blue and will be blue The driver is in control of steering and Super Cruise is not steering the vehicle When the vehicle is positioned in the center of the lane the steering wheel light bar and display will turn green indicating Super Cruise is steering the vehicle When Super Cruise controls the steering...

Page 284: ...s are safe to make a lane change 2 Use the turn signal lever to activate the turn signal in the direction of the desired lane change 3 Return the turn signal lever to the neutral position after the lane change See Turn and Lane Change Signals 0 148 If Super Cruise detects that traffic is clear Super Cruise will steer the vehicle to perform the lane change A message appears on the Driver Informatio...

Page 285: ...tions Lane markings are poor or visibility is limited The Driver Attention System DAS does not detect that the driver s head and eyes are directed toward the road ACC is canceled The vehicle is on a tight curve or the lanes are too wide or the vehicle goes into a curve too fast The compatible road ends The vehicle is approaching an intersection controlled by a traffic light stop sign or other traf...

Page 286: ...e may attempt steering inputs to bring the vehicle back into the correct lane and in rare circumstances could over correct and cause the vehicle to momentarily cross into a lane next to your vehicle unless you manually steer to maintain your lane position The Driver Attention System DAS on the steering column continually monitors driver head and eye position to estimate driver attention to the roa...

Page 287: ... red Also either beeps will sound or the Safety Alert Seat will vibrate See Collision Detection Systems under Vehicle Personalization 0 133 Take over steering then Super Cruise will disengage To re engage Super Cruise press See Using Super Cruise previously in this section Third Alert If the steering wheel light bar flashes red for too long a voice command will tell you to take control of the vehi...

Page 288: ...nued Warning Continued Super Cruise may not detect your lane on curves in the road Super Cruise may not detect the markings that show your lane You may not have time to react to a vehicle in the lane next to your vehicle while on curves in the road Super Cruise may operate differently in sharp curves It may drift out of your lane of travel if the curve is too sharp When entering a curve Super Crui...

Page 289: ...tersection that is controlled by a traffic light or stop sign Super Cruise will not detect vehicles crossing the road ahead including at intersections and will not automatically steer or brake to prevent a collision You must manually brake and steer the vehicle Towing a Trailer Do not use Super Cruise when towing a trailer For towing capability see Trailer Towing 0 326 Super Cruise on Hills Do not...

Page 290: ... detected you are not paying sufficiently close attention to the road Pay attention to the road See Attention to the Road previously in this section Flashing Red Solid Red Take over steering immediately Super Cruise will disengage See Take Over Alert previously in this section Disengaging Super Cruise There are two ways to disengage Super Cruise Press while your hands are on the steering wheel The...

Page 291: ...Unavailable Freeways Only Super Cruise is disabled because the vehicle is being driven on a road that is not compatible Unavailable Lane Ending Super Cruise is disabled because the driving lane is ending Unavailable Poor Weather Conditions Super Cruise is disabled due to inclement weather conditions affecting system performance Unavailable Set Forward Collision Setting to Alert and Brake Super Cru...

Page 292: ...e correct type of road A controlled access freeway or compatible divided highway is required for Super Cruise There are lanes entering or exiting on both the left and right side of the road The vehicle is approaching an interchange or intersection The message will appear for 10 seconds or less Unavailable Sensors Can t Find Lane Lines Rain or snow is inhibiting the system s ability to see lane lin...

Page 293: ... The DAS system detects that the driver is not looking at the road Unavailable Driving Too Fast The vehicle is traveling faster than 137 km h 85 mph The maximum Super Cruise speed in curves will vary based on how sharp the curve is The vehicle will automatically decrease speed if needed Unavailable Driving in Exit Lane The Super Cruise system has detected that the vehicle is in an exit lane Unavai...

Page 294: ...luding the license information http oss veoneer com Data Download If the vehicle is equipped with OnStar and has an active service plan additional data may be collected through the OnStar system This includes information about the vehicle s operation a crash involving the vehicle the use of the vehicle and its features and in certain situations the location and approximate GPS speed of the vehicle...

Page 295: ...eel alerts or warnings provided by these systems Failure to use proper care when driving may result in injury death or vehicle damage See Defensive Driving 0 227 Under many conditions these systems will not Detect children pedestrians bicyclists or animals Detect vehicles or objects outside the area monitored by the system Work at all driving speeds Warn you or provide you with enough time to avoi...

Page 296: ...he rearview mirror Side camera lens on the bottom of the outside mirrors Rear side corner bumpers Rear Vision Camera above the license plate Radio Frequency This vehicle may be equipped with driver assistance systems that operate using radio frequency See Radio Frequency Statement 0 457 Assistance Systems for Parking or Backing If equipped the Rear Vision Camera RVC Rear Park Assist RPA Front and ...

Page 297: ... equipped Surround Vision displays an image of the area surrounding the vehicle along with the front or rear camera views in the infotainment display The front camera is in the grille or near the front emblem the side cameras are on the bottom of the outside rearview mirrors and the rear camera is above the license plate The Surround Vision system can be accessed by selecting CAMERA in the infotai...

Page 298: ...ead View Displays a Front or Rear Overhead View of the vehicle Touching the button will toggle between the two views Front Rear Bowl View Displays a view of the vehicle from either the front or the back of the vehicle Touch Bowl View on the infotainment display when a camera view is active Touching the button multiple times will toggle between forward and rearward views Park Assist and RCTA are no...

Page 299: ...ore making a lane change always check the mirrors and glance over your shoulder Improper use could result in serious injury to you or others Park Assist The vehicle may be equipped with Rear Park Assist RPA or Front and Rear Park Assist FRPA Under certain conditions the Park Assist system can assist the driver during backing and parking maneuvers when the vehicle is driven at no more than 9 km h 6...

Page 300: ...the object s location or the driver s seat will pulse five times Beeps for front are higher pitched than the rear The beeps may be muted by pressing the on screen mute button Turning the System On and Off The Park Assist System can be turned on or off using the infotainment system See Vehicle Personalization 0 133 The X button is used to turn on or off the Park Assist which also turns on or off th...

Page 301: ...utomatic Braking RAB Vehicles with Adaptive Cruise Control ACC have the Backing Warning System and Reverse Automatic Braking RAB system When in R Reverse Backing Warning alerts of rear objects at vehicle speeds greater than 8 km h 5 mph and RAB may automatically brake hard at speeds between 1 32 km h 0 5 20 mph The Backing Warning System will beep once from the rear when an object is first detecte...

Page 302: ... the vehicle to make sure it is safe to proceed Rear Cross Traffic Alert RCTA If equipped when the vehicle is shifted into R Reverse RCTA displays a red warning triangle with a left or right pointing arrow to warn of traffic coming from the left or right This system detects objects coming from up to 20 m 65 ft from the left or right side of the vehicle When an object is detected either three beeps...

Page 303: ...rches for parallel parking spaces to the right of the vehicle up to the sensors range of 1 5 m 5 ft To search for a parking space to the left turn on the left turn signal or if available change the side selection in the infotainment display To switch the parking mode between parallel and perpendicular press and hold O while searching for a valid parking spot or if available change the parking mode...

Page 304: ...structions and check surroundings as the vehicle unparks Once automatic unparking is finished and the vehicle has come to a full stop FINAL POSITION PRESS BRAKES message will be displayed Press and hold the brakes and APA will beep and display a TAKE CONTROL message The vehicle is now positioned such that the path to exit the parking spot is free of obstructions Shift into D Drive to start driving...

Page 305: ...ovide alerts for a pedestrian within the system s range directly behind the vehicle This feature only works in R Reverse below 12 km h 8 mph and detects pedestrians up to 8 m 26 ft away during daytime driving During nighttime driving feature performance is very limited Rear Pedestrian Alert Indicator When a pedestrian is detected within the system s range directly behind the vehicle this symbol fl...

Page 306: ... avoid a crash or reduce crash damage Forward Collision Alert FCA System The FCA system may help to avoid or reduce the harm caused by front end crashes When approaching a vehicle ahead too quickly FCA provides a red flashing alert on the windshield and rapidly beeps or pulses the driver seat FCA also lights an amber visual alert if following another vehicle much too closely FCA detects vehicles w...

Page 307: ...y roads or in conditions that can limit visibility such as fog rain or snow or if the headlamps or windshield are not cleaned or in proper condition Keep the windshield headlamps and FCA sensors clean and in good repair Collision Alert With Head Up Display Without Head Up Display When your vehicle approaches another detected vehicle too rapidly the red FCA display will flash on the windshield Also...

Page 308: ...es AEB also includes Intelligent Brake Assist IBA When the system detects a vehicle ahead in your path that is traveling in the same direction that you may be about to crash into it can provide a boost to braking or automatically brake the vehicle This can help avoid or lessen the severity of crashes when driving in a forward gear Depending on the situation the vehicle may automatically brake mode...

Page 309: ...or brake pedal pulsations or pedal movement during this time is normal and the brake pedal should continue to be applied as needed IBA will automatically disengage only when the brake pedal is released Warning IBA may increase vehicle braking in situations when it may not be necessary You could block the flow of traffic If this occurs take your foot off the brake pedal and then apply the brakes as...

Page 310: ...an alert or automatically brake the vehicle unless it detects a pedestrian FPB may not detect pedestrians including children Continued Warning Continued When the pedestrian is not directly ahead fully visible or standing upright or when part of a group Due to poor visibility including nighttime conditions fog rain or snow If the FPB sensor is blocked by dirt snow or ice If the headlamps or windshi...

Page 311: ...c Parking Brake EPB to hold the vehicle at a stop Release the EPB A firm press of the accelerator pedal will also release Automatic Braking and the EPB Warning FPB may alert or automatically brake the vehicle suddenly in situations where it is unexpected and undesired It could falsely alert or brake for objects similar in shape or size to pedestrians including shadows This is normal operation and ...

Page 312: ...stem does not detect all objects or the vehicle distance from objects The system may not provide a warning with enough time to help avoid a crash 1 Low Beam Headlamps 2 High Beam Headlamps 3 Night Vision System By selecting a view on the instrument cluster the Night Vision image can be displayed See Instrument Cluster 0 113 The Night Vision system can operate only if The ignition is on The vehicle...

Page 313: ...shing icon or displays on the HUD with rapid beeping or pulsing of the Safety Alert Seat if equipped System pedestrian icons beeps and if equipped Safety Alert Seat pulses can be set to Off through vehicle personalization by turning off the Front Pedestrian Braking system See Front Pedestrian Detection in Collision Detection Systems under Vehicle Personalization 0 133 Warning The Night Vision syst...

Page 314: ...iding crashes that occur with moving vehicles in the side blind zone or blind spot areas When the vehicle is in a forward gear the left or right side mirror display will light up if a moving vehicle is detected in that blind zone If the turn signal is activated and a vehicle is also detected on the same side the display will flash as an extra warning not to change lanes Since this system is part o...

Page 315: ...is in a forward gear the left or right side mirror display will light up if a moving vehicle is detected in that extended blind zone If the turn signal is activated and a vehicle is also detected on the same side the display will flash as an extra warning not to change lanes Since this system is part of the Lane Change Alert system read the entire Lane Change Alert section before using this featur...

Page 316: ... side of the vehicle or trailer This is normal system operation the vehicle does not need service LCA ESBZA can be disabled through vehicle personalization See Collision Detection Systems under Vehicle Personalization 0 133 If SBZA is disabled by the driver the ESBZA mirror displays will not light up When the System Does Not Seem to Work Properly LCA ESBZA displays may not come on when passing a v...

Page 317: ...uipped LKA may help avoid crashes due to unintentional lane departures This system uses a camera to detect lane markings between 60 km h 37 mph and 180 km h 112 mph It may assist by gently turning the steering wheel if the vehicle approaches a detected lane marking It may also provide a Lane Departure Warning LDW alert if the vehicle crosses a detected lane marking LKA can be overridden by turning...

Page 318: ... comes on when LKA is on and turns off when LKA is disabled When on A is white if equipped indicating that the system is not ready to assist A is green if LKA is ready to assist LKA may assist by gently turning the steering wheel if the vehicle approaches a detected lane marking A is amber when assisting It may also provide a Lane Departure Warning LDW alert by flashing A amber if the vehicle cros...

Page 319: ...Detergent Gasoline marketers and applicable countries Recommended Fuel For diesel engine vehicles see Fuel for Diesel Engines in the Duramax diesel supplement Premium unleaded gasoline meeting ASTM specification D4814 with a posted octane rating of 93 R M 2 is highly recommended for best performance and fuel economy Unleaded gasoline with an octane rated as low as 87 can be used Using unleaded gas...

Page 320: ...TIER Detergent Gasoline add ACDelco Fuel System Treatment Plus Gasoline to the vehicle s gasoline fuel tank at every oil change or 15 000 km 9 000 mi whichever occurs first TOP TIER Detergent Gasoline and ACDelco Fuel System Treatment Plus Gasoline will help keep your vehicle s engine fuel deposit free and performing optimally Filling the Tank If the vehicle has a diesel engine see the Duramax die...

Page 321: ...ing Overfilling the fuel tank by more than three clicks of a standard fill nozzle may cause Vehicle performance issues including engine stalling and damage to the fuel system Fuel spills Under certain conditions fuel fires Be careful not to spill fuel Wait five seconds after you have finished pumping before removing the fill nozzle Clean fuel from painted surfaces as soon as possible See Exterior ...

Page 322: ...e in contact with the inside of the fill opening before operating the nozzle Maintain contact until filling is complete Keep sparks flames and smoking materials away from fuel Avoid using electronic devices while pumping fuel Trailer Towing General Towing Information Only use towing equipment that has been designed for the vehicle Contact your dealer or trailering dealer for assistance with prepar...

Page 323: ... to the engine axle or other parts It is recommended to perform the first oil change before heavy towing During the first 800 km 500 mi of trailer towing do not drive over 80 km h 50 mph and do not make starts at full throttle Vehicles can tow in D Drive Tow Haul Mode is recommended for heavier trailers See Tow Haul Mode 0 253 If the transmission downshifts too often a lower gear may be selected u...

Page 324: ... chains electrical connectors lamps tires and mirrors See Towing Equipment 0 330 If the trailer has electric brakes start the combination moving and then manually apply the trailer brake controller to check the trailer brakes work During the trip occasionally check that the cargo and trailer are secure and that the lamps and any trailer brakes are working Towing with a Stability Control System Whe...

Page 325: ...ed off immediately after towing at high altitude on steep uphill grades the vehicle could show signs similar to engine overheating To avoid this let the engine run preferably on level ground with the transmission in P Park for a few minutes before turning the engine off If the overheat warning comes on see Engine Overheating 0 366 Parking on Hills Warning To prevent serious injury or death always ...

Page 326: ...n the trailer Reconnect the wiring to the trailer after removing the trailer from the water If the trailer has electric brakes that can function when the trailer is submerged it might help to leave the electrical trailer connector attached to maintain trailer brake functionality while on the boat ramp To back the trailer into the water 1 If equipped place the vehicle in four wheel drive high 2 Slo...

Page 327: ...ow the directions in this section and see your dealer for important information about towing a trailer with the vehicle Trailering is different than just driving the vehicle by itself Trailering means changes in handling acceleration braking durability and fuel economy Successful safe trailering takes correct equipment and it has to be used properly The following information has many time tested i...

Page 328: ...er if all the steps in this section have been followed Ask your dealer for advice and information about towing a trailer Gross Combined Weight Rating GCWR GCWR is the total allowable weight of the completely loaded vehicle and trailer including any fuel passengers cargo equipment and accessories Do not exceed the GCWR for your vehicle The GCWR for the vehicle is on the Trailering Information Label...

Page 329: ... be sure it is higher than the total trailer weight Maximum Trailer Tongue Weight Rating The Maximum Trailer Tongue Weight Rating is the allowable trailer tongue weight that the vehicle can support using a conventional trailer hitch It may be necessary to reduce the overall trailer weight to stay within the maximum trailer tongue weight rating while still maintaining the correct trailer load balan...

Page 330: ...to rearrange some of the cargo inside of the trailer Do not exceed the maximum allowable tongue weight for your vehicle Use the shortest hitch extension available to position the hitch ball closer to your vehicle This will help reduce the effect of the trailer tongue weight on the trailer hitch and the rear axle If a cargo carrier is used in the trailer hitch receiver choose a carrier that positio...

Page 331: ...hes or other bumper type hitches Only use frame mounted hitches that do not attach to the bumper Hitch Cover To remove hitch cover if equipped 1 Remove the two fasteners on the lower tabs 2 2 Pull the lower edge of the cover to about a 45 degree angle 3 Pull the cover upward to disengage the upper attachments 1 To reinstall hitch cover 1 Hold cover at a 45 degree angle to the vehicle and push the ...

Page 332: ...asure the height of the top of the front wheel opening at the fender to the ground H1 3 Attach the vehicle to the trailer do not attach weight distribution bars at this time 4 Measure the height of the top of the front wheel opening on the fender to the ground H2 5 Install and adjust the tension in the weight distributing bars per the manufacturers recommendations so that the height of the front f...

Page 333: ...he top of the front wheel opening at the fender to the ground H1 5 Attach the vehicle to the trailer do not attach weight distribution bars at this time 6 Measure the height of the top of the front wheel opening on the fender to the ground H2 7 Install and adjust the tension in the weight distributing bars per the manufacturers recommendations so that the height of the front fender is approximatel...

Page 334: ...safety chains should be attached to holes on the trailer hitch Cross the safety chains under the tongue of the trailer to help prevent the tongue from contacting the road if it becomes separated from the hitch Always leave just enough slack so the combination can turn Never allow safety chains to drag on the ground Trailer Brakes Loaded trailers over 900 kg 2 000 lb must be equipped with brake sys...

Page 335: ...ntroller owner s manual to determine wire color coding of the electric trailer brake controller The wire colors on the brake controller may be different from the vehicle Trailer Lamps Always check all trailer lamps are working at the beginning of each trip and periodically on longer trips If equipped the Trailering App will monitor the RH turn brake lamp circuit LH turn brake lamp circuit running ...

Page 336: ...put to the trailer brakes can be adjusted to a wide range of trailering situations The ITBC system is integrated with the vehicle s brake anti lock brake and StabiliTrak Electronic Stability Control ESC systems In trailering conditions that cause the vehicle s anti lock brake or StabiliTrak ESC systems to activate power sent to the trailer s brakes will be automatically adjusted to minimize traile...

Page 337: ...will then change the Trailer Gain setting Press the Trailer Gain or to adjust Press and hold to continuously adjust the Trailer Gain To turn the output to the trailer off adjust the Trailer Gain setting to 0 0 This setting can be adjusted from 0 0 to 10 0 with a trailer connected or disconnected TRAILER OUTPUT This displays anytime a trailer with electric brakes is connected Output to the trailer ...

Page 338: ...e Trailer Gain adjustment buttons to just below the point of trailer wheel lock up indicated by trailer wheel squeal or tire smoke when a trailer wheel locks Note Trailer wheel lock up may not occur if towing a heavily loaded trailer In this case adjust the Trailer Gain to the highest allowable setting for the towing condition 3 Readjust Trailer Gain any time vehicle loading trailer loading or roa...

Page 339: ...ng the ITBC system may not be fully functional or may not function at all When traffic conditions allow carefully pull the vehicle over to the side of the road and turn the ignition off Check the wiring connection to the trailer and turn the ignition back on If either of these messages continues either the vehicle or trailer needs service A GM dealer may be able to diagnose and repair problems wit...

Page 340: ...y systems if equipped Messages related to trailer connections or trailer brakes could appear on the DIC The effects of these aftermarket devices on vehicle handling or trailer brake performance is not known Warning Use of aftermarket electronic trailer sway control devices could result in reduced trailer brake performance loss of trailer brakes or other malfunctions and result in a crash You or ot...

Page 341: ...peed rating may be on the trailer tire sidewall If the speed rating is not shown the default trailer tire speed rating is 105 km h 65 mph Trailering App Trailer Lights App If equipped the Trailer Lights App is on the Home Page of the infotainment display Touch Start to cycle the trailer lamps on and off to determine if they are working The test follows this sequence 1 The running lights turn on fi...

Page 342: ...Profile on the trailer detection pop up or touch Add Trailer Profile in the Trailering App 2 Create a name for the trailer 3 Select the trailer type 4 Select Save Profile A pop up will indicate the setup is complete Touch DONE to complete the process or touch TRAILER FEATURE SETUP to set up the Tow Haul Mode reminder Trailer Tire Pressure Monitoring System if equipped maintenance reminders or towi...

Page 343: ...sor locations Manual Method Without the tool the air pressure can be increased or decreased in each tire for 10 seconds Do not exceed the maximum inflation pressure found on the tire sidewalls Make sure to re adjust tire pressure to the recommended level when the process is complete Sensor Learning Steps To complete the sensor to vehicle learn process 1 Touch Start on the Learn Sensors screen The ...

Page 344: ...ard to complete calibration Trailer Side Blind Zone Alert Setup Trailer dimensions must be in range to enable this feature Trailer Length 300 cm 118 1 in 1200 cm 472 4 in Measure from center of coupler to furthest rear point on the trailer If trailer dimensions are out of range this feature will be unavailable Status View The Status view shows Vehicle Connections Tires Maintenance Cameras Upon ent...

Page 345: ...ainment display will also show the lighting issue in the Connection Status view Repair your trailer lights if needed A trailer lighting issue is not covered by your GM warranty Diagnose View Touch Diagnose to see more information about the connection problem This view will display the names of the trailer connector pins a graphic of the trailer connector and a graphic of the back of the trailer An...

Page 346: ... the active Trailer Profile If a tire s pressure is low or high the color of the pressure value will be amber If a sensor malfunctions the values are dashed lines If the screen displays Service Tire Pressure Monitoring System the vehicle needs to be taken to a dealer for service Maintenance 1 List of Maintenance Reminders 2 Add a New Maintenance Reminder The Maintenance Status view displays remind...

Page 347: ...Cameras 1 Rear Trailer Not Connected Preview if equipped 2 Interior Trailer Not Connected Preview if equipped The Cameras Status view displays status of trailer cameras Touch a connected camera to preview the camera image Vehicle 1 Transmission Fluid Temperature 2 Average Fuel Economy with Trailer Profile Average Fuel Economy Touch to view the average fuel economy of the vehicle while the Trailer ...

Page 348: ...ew in the checklist The custom item will appear at the bottom of the checklist Guest Trailer and No Trailer Connected If Guest Trailer Profile is active or if no trailer is connected the checklist will show all of the checklists associated with Custom Trailer Profiles in addition to default checklists Trailers View Touch the Trailers tab to view activate create edit or delete Trailer Profiles If a...

Page 349: ...he ignition is turned on If there was an error in setting the brake gain for a Trailer Profile there will be a notification This pop up will not appear if the Guest Trailer Profile is active or if there is no trailer connected Trailer brake gain should be set for a specific trailering condition and must be adjusted anytime vehicle loading trailer loading or road surface conditions change Editing a...

Page 350: ...ted to trailer tire pressure Touch Done to return to the Trailer Profile view Trailer Maintenance Touch to view a list of maintenance reminders for the Trailer Profile Touch a reminder to view reset delete or edit it Reset Reminder Touch Maintenance Complete in the reminder view to reset the reminder On the pop up touch Reset to reset the time and mileage values for the reminder Touch Cancel to re...

Page 351: ... pop up from displaying when a trailer is connected The Guest Trailer Profile will become the active Trailer Profile unless another Trailer Profile is selected manually through the Trailering App If this setting is disabled while a Custom Trailer Profile is active that Trailer Profile will remain the active profile until the trailer is disconnected Maintenance Alerts Touch Maintenance Alerts to vi...

Page 352: ...sed on the Trailer Profile so the settings for each Trailer Profile must be turned on or off Touch a profile to view more information or to adjust the setting for that profile This setting will default to OFF for each Trailer Profile including the Guest Trailer Profile If Tow Haul Mode is off and this setting is on for a Trailer Profile each time the ignition is turned on a reminder will appear to...

Page 353: ...equipment can damage the vehicle or cause components to not work and would not be covered by the vehicle warranty Always check with your dealer before adding electrical equipment Warning Certain mobile radio equipment like amplifiers and antennas used for two way communication can interfere with some vehicle systems Always ensure this equipment is supplied with proper local grounding Follow all of...

Page 354: ...ment 374 Windshield Replacement 374 Gas Strut s 374 Headlamp Aiming Front Headlamp Aiming 375 Bulb Replacement Bulb Replacement 375 LED Lighting 375 Electrical System Electrical System Overload 376 Fuses and Circuit Breakers 376 Engine Compartment Fuse Block 377 Instrument Panel Fuse Block 380 Rear Compartment Fuse Block 382 Wheels and Tires Tires 384 All Season Tires 385 Winter Tires 385 Low Prof...

Page 355: ...Most motor vehicles including this one as well as many of its service parts and fluids contain and or emit chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Engine exhaust many parts and systems many fluids and some component wear by products contain and or emit these chemicals For more information go to www P65Warnings ca gov passenger vehicle...

Page 356: ...igned to complement and function with other systems on the vehicle See your dealer to accessorize the vehicle using genuine GM Accessories installed by a dealer technician Also see Adding Equipment to the Airbag Equipped Vehicle 0 74 Vehicle Checks Doing Your Own Service Work Warning It can be dangerous to work on your vehicle if you do not have the proper knowledge service manual tools or parts A...

Page 357: ...r of the hood Push the secondary hood release lever to the right to release 3 After you have partially lifted the hood the gas strut system will automatically lift the hood and hold it in the fully open position To close the hood 1 Before closing the hood be sure all filler caps are on properly and all tools are removed 2 Pull the hood down until the strut system is no longer holding up the hood 3...

Page 358: ...adillac Escalade Owner Manual GMNA Localizing U S Canada Mexico 13690472 2021 CRC 5 15 20 VEHICLE CARE 357 Engine Compartment Overview If the vehicle has a diesel engine see the Duramax diesel supplement ...

Page 359: ...eps will help protect your investment Use engine oil approved to the proper specification and of the proper viscosity grade See Selecting the Right Engine Oil in this section Check the engine oil level regularly and maintain the proper oil level See Checking Engine Oil and When to Add Engine Oil in this section Change the engine oil at the appropriate time See Engine Oil Life System 0 360 Always d...

Page 360: ...oil Oil levels above or below the acceptable operating range shown on the dipstick are harmful to the engine If the oil level is above the operating range i e the engine has so much oil that the oil level gets above the cross hatched area that shows the proper operating range the engine could be damaged Drain the excess oil or limit driving of the vehicle and seek a service professional to remove ...

Page 361: ... it on the ground into sewers or into streams or bodies of water Recycle it by taking it to a place that collects used oil Engine Oil Life System When to Change Engine Oil This vehicle has a computer system that indicates when to change the engine oil and filter This is based on a combination of factors which include engine revolutions engine temperature and miles driven Based on driving condition...

Page 362: ...en the CHANGE ENGINE OIL SOON message is off If the CHANGE ENGINE OIL SOON message comes back on when the vehicle is started the engine oil life system has not been reset Repeat the procedure Automatic Transmission Fluid When to Check and Change Automatic Transmission Fluid If the vehicle has a diesel engine see the Duramax diesel supplement It is usually not necessary to check the transmission fl...

Page 363: ...ccess the Air Filter Life screen from the Vehicle Information main screen in the infotainment system See Vehicle Information 0 129 for instructions on navigating and selecting items 3 Touch Reset on the display screen 4 Touch Yes to confirm the reset Engine Air Cleaner Filter If the vehicle has a diesel engine see the Duramax diesel supplement The engine air cleaner filter is on the driver side of...

Page 364: ...ws 4 If equipped reset the engine air filter life system after replacing the engine air filter See Engine Air Filter Life System 0 362 Warning Operating the engine with the air cleaner filter off can cause you or others to be burned Use caution when working on the engine Do not start the engine or drive the vehicle with the air cleaner filter off as flames may be present if the engine backfires Ca...

Page 365: ...ater or the wrong mixture the engine could get too hot but there would not be an overheat warning The engine could catch fire and you or others could be burned Use a 50 50 mixture of clean drinkable water and DEX COOL coolant This mixture Gives freezing protection down to 37 C 34 F outside temperature Gives boiling protection up to 129 C 265 F engine temperature Protects against rust and corrosion...

Page 366: ...ne parts can burn you Coolant contains ethylene glycol and it will burn if the engine parts are hot enough Warning Plain water or other liquids such as alcohol can boil before the proper coolant mixture will With plain water or the wrong mixture the engine could get too hot but there would not be an overheat warning The engine could catch fire and you or others could be burned Warning Steam and sc...

Page 367: ...hut off and the coolant is cold If necessary repeat coolant fill procedure Steps 1 6 Caution If the pressure cap is not tightly installed coolant loss and engine damage may occur Be sure the cap is properly and tightly secured Engine Overheating If the vehicle has a diesel engine see the Duramax diesel supplement Caution Do not run the engine if there is a leak in the engine cooling system This ca...

Page 368: ...P ENGINE or the ENGINE OVERHEATED IDLE ENGINE message appears with no sign of steam try this for a minute or so 1 Turn the air conditioning off 2 Turn the heater on to the highest temperature and to the highest fan speed Open the windows as necessary 3 When it is safe to do so pull off the road shift to P Park or N Neutral and let the engine idle If the engine coolant temperature gauge is no longe...

Page 369: ...omes on when the washer fluid is low The message is displayed for 15 seconds at the start of each ignition cycle When the WASHER FLUID LOW ADD FLUID message displays washer fluid will need to be added to the windshield washer fluid reservoir Open the cap with the washer symbol on it Add washer fluid until the tank is full See Engine Compartment Overview 0 357 for reservoir location Caution Do not ...

Page 370: ...g Brake System Parts Always replace brake system parts with new approved replacement parts If this is not done the brakes may not work properly The braking performance expected can change in many other ways if the wrong replacement brake parts are installed or if parts are improperly installed Brake Pad Life System When to Change Brake Pads If equipped this system estimates the remaining life of t...

Page 371: ...w 0 357 for the location of the reservoir Checking Brake Fluid With the vehicle in P Park on a level surface the brake fluid level should be between the minimum and maximum marks on the brake fluid reservoir There are only two reasons why the brake fluid level in the reservoir may go down Normal brake lining wear When new linings are installed the fluid level goes back up A fluid leak in the brake...

Page 372: ...ded See Engine Compartment Overview 0 357 for battery location Warning WARNING Battery posts terminals and related accessories contain lead and lead compounds chemicals known to the State of California to cause cancer and birth defects or other reproductive harm Batteries also contain other chemicals known to the State of California to cause cancer WASH HANDS AFTER HANDLING For more information go...

Page 373: ...ave it inspected and repaired This service can be complex See your dealer Do not directly power wash the transfer case and or front rear axle output seals High pressure water can overcome the seals and contaminate the fluid Contaminated fluid will decrease the life of the transfer case and or drive axles and should be replaced Rear Axle When to Check Lubricant It is not necessary to regularly chec...

Page 374: ...gular brake Contact your dealer if service is required Wiper Blade Replacement Windshield wiper blades should be inspected for wear or cracking For the proper type and size see Maintenance Replacement Parts 0 443 Caution Allowing the wiper arm to touch the windshield when no wiper blade is installed could damage the windshield Any damage that occurs would not be covered by the vehicle warranty Do ...

Page 375: ...nsor for the Driver Assistance Systems a GM replacement windshield is recommended The replacement windshield must be installed according to GM specifications for proper alignment If it is not these systems may not work properly they may display messages or they may not work at all See your dealer for proper windshield replacement Acoustic Windshield The vehicle is equipped with an acoustic windshi...

Page 376: ...n preset and should need no further adjustment If the vehicle is damaged in a crash the headlamp aim may be affected If adjustment to the headlamps is necessary see your dealer Bulb Replacement For the proper type of replacement bulbs or any bulb changing procedure not listed in this section contact your dealer Caution Do not replace incandescent bulbs with aftermarket LED replacement bulbs This c...

Page 377: ... due to heavy snow or ice may cause wiper linkage damage Always clear ice and heavy snow from the windshield before using the windshield wipers If the overload is caused by an electrical problem and not snow or ice be sure to get it fixed Fuses and Circuit Breakers The wiring circuits in the vehicle are protected from short circuits by a combination of fuses and circuit breakers This greatly reduc...

Page 378: ...the vehicle has a diesel engine see the Duramax diesel supplement The engine compartment fuse block is in the engine compartment on the driver side of the vehicle The vehicle may not be equipped with all of the fuses relays and features shown Lift the cover to access the fuse block Caution Spilling liquid on any electrical component on the vehicle may damage it Always keep the covers on any electr...

Page 379: ...Cadillac Escalade Owner Manual GMNA Localizing U S Canada Mexico 13690472 2021 CRC 5 15 20 378 VEHICLE CARE Fuses Usage 1 2 3 Fuses Usage 4 6 ELM 7 7 ELM 4 Fuses Usage 8 9 ELM 5 10 ELM 6 ...

Page 380: ...eft headlamp 30 ELM 3 Fuses Usage 31 ELM 1 32 33 Not R C 34 37 OBD body 38 MISC body 39 Upfitter 40 MISC IP 41 Trailer parking lamps 42 Right tail lamp 44 Trailer tow 45 Secondary axle motor 46 ECM ignition 47 OBD engine 48 49 TCM 50 A C clutch 51 TCCM Fuses Usage 52 Front wiper 53 54 Left tail lamp 55 Trailer back up lamp 56 SADS 57 Spare 58 Starter motor 60 AFM 1 61 ALC main 62 ICCM CVS DEF 63 T...

Page 381: ...tery 85 Engine 86 ECM 87 Injector B even 88 02 B sensor 89 02 A sensor 90 Injector A odd 91 ECM throttle control Fuses Usage 92 Cool fan clutch AERO shutter Relays Usage 5 18 DC AC inverter 23 35 Park lamp 36 Run Crank 43 Secondary axle motor 59 A C clutch 64 Starter motor 70 Starter pinion 77 Powertrain Instrument Panel Fuse Block The right instrument panel fuse block access door is on the passen...

Page 382: ... and remove the fuse block The vehicle may not be equipped with all of the fuses relays and features shown Fuses Usage F1 Right door F2 Left door F3 UGDO OHC camera F4 BCM 2 F5 Displays F6 Front blower F8 Left door panel F10 Tilt column lock F11 USB DLC F12 CGM onstar F14 Right door panel F17 Steering wheel control F18 AVM 1 F19 F20 F21 F22 Heated wheel F23 F24 F25 SEO UPFITTER ...

Page 383: ...ark brake switch F43 RSE F44 AVM 2 F45 Radio module F46 BCM 1A F47 F48 TCM F49 BCM 1 F50 DMS Fuses Usage F51 F52 F53 F54 Sunroof F55 APO 3 F56 DC DC CNV BATT 1 F57 DC DC CNV BATT 2 F58 Spare F59 K1 K2 RAP ACCY 1 K4 RAP ACCY 2 K5 CBO1 APO1 CBO2 APO2 Rear Compartment Fuse Block The rear compartment fuse block is behind the access panel on the left side of the compartment Pull the panel out by grabbi...

Page 384: ... 1 F04 MSM driver F05 F06 F07 Amp aux 2 F08 F09 SEO UPFTR 2 F10 Motor seatbelt passenger F11 Power folding seat row 2 F12 GBS F13 F14 F15 Heated seat module row 1 Battery 2 F16 RH CINCH latch Fuses Usage F17 Memory seat module passenger F18 Rear wiper F19 Motor seatbelt driver F20 Rear defogger F21 F22 Rear HVAC display control F23 EOCM F24 Amp aux 3 F25 OBS DET F26 RDCM F27 Amp aux 1 F28 VPM F29 ...

Page 385: ...to get service For additional information refer to the tire manufacturer Warning Poorly maintained and improperly used tires are dangerous Overloading the tires can cause overheating as a result of too much flexing There Continued Warning Continued could be a blowout and a serious crash See Vehicle Load Limits 0 236 Underinflated tires pose the same danger as overloaded tires The resulting crash c...

Page 386: ...ed All season tires provide adequate performance for most winter driving conditions but they may not offer the same level of traction or performance as winter tires on snow or ice covered roads See Winter Tires 0 385 Winter Tires This vehicle was not originally equipped with winter tires Winter tires are designed for increased traction on snow and ice covered roads Consider installing winter tires...

Page 387: ... the tires are inspected See Tire Inspection 0 397 Tire Sidewall Labeling Useful information about a tire is molded into the sidewall The example shows a typical passenger vehicle tire sidewall Passenger P Metric Spare Tire 1 Tire Size The tire size is a combination of letters and numbers used to define a particular tire s width height aspect ratio construction type and service description See the...

Page 388: ...load that can be carried and the maximum pressure needed to support that load For information on recommended tire pressure see Tire Pressure 0 390 and Vehicle Load Limits 0 236 8 Temporary Use Only Only use a temporary spare tire until the road tire is repaired and replaced This spare tire should not be driven on over 112 km h 70 mph or 88 km h 55 mph when pulling a trailer with the proper inflati...

Page 389: ... are automatic transmission power windows power seats and air conditioning Aspect Ratio The relationship of a tire s height to its width Belt A rubber coated layer of cords between the plies and the tread Cords may be made from steel or other reinforcing materials Bead The tire bead contains steel wires wrapped by steel cords that hold the tire onto the rim Bias Ply Tire A pneumatic tire in which ...

Page 390: ... for that tire Maximum Loaded Vehicle Weight The sum of curb weight accessory weight vehicle capacity weight and production options weight Normal Occupant Weight The number of occupants a vehicle is designed to seat multiplied by 68 kg 150 lb See Vehicle Load Limits 0 236 Occupant Distribution Designated seating positions Outward Facing Sidewall The side of an asymmetrical tire that has a particul...

Page 391: ...olded into the sidewall of the tire See Uniform Tire Quality Grading 0 401 Vehicle Capacity Weight The number of designated seating positions multiplied by 68 kg 150 lb plus the rated cargo load See Vehicle Load Limits 0 236 Vehicle Maximum Load on the Tire Load on an individual tire due to curb weight accessory weight occupant weight and cargo weight Vehicle Placard A label permanently attached t...

Page 392: ...r additional information How to Check Use a good quality pocket type gauge to check tire pressure Proper tire inflation cannot be determined by looking at the tire Check the tire inflation pressure when the tires are cold meaning the vehicle has not been driven for at least three hours or no more than 1 6 km 1 mi Remove the valve cap from the tire valve stem Press the tire gauge firmly onto the va...

Page 393: ... tires require inflation pressure adjustment for high speed operation When speed limits and road conditions allow the vehicle to be driven at high speeds make sure the tires are rated for high speed operation are in excellent condition and are set to the correct cold tire inflation pressure for the vehicle load Vehicles with tire sizes listed in the High Speed Operation Inflation Pressures table r...

Page 394: ...nd inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label you should determine the proper tire inflation pressure for those tires As an added safety feature your vehicle has been equipped with a tir...

Page 395: ...adio Frequency Statement 0 457 Tire Pressure Monitor Operation This vehicle may have a Tire Pressure Monitor System TPMS The TPMS is designed to warn the driver when a low tire pressure condition exists TPMS sensors are mounted onto each tire and wheel assembly excluding the spare tire and wheel assembly The TPMS sensors monitor the air pressure in the tires and transmit the tire pressure readings...

Page 396: ...tion light and DIC warning message come on at each ignition cycle until the problem is corrected Some of the conditions that can cause these to come on are One of the road tires has been replaced with the spare tire The spare tire does not have a TPMS sensor The malfunction light and the DIC message should go off after the road tire is replaced and the sensor matching process is performed successf...

Page 397: ...ound multiple times and the turn signal lamp will continue to flash for several seconds after filling stops To release and correct the pressure while the turn signal lamp is still flashing briefly press the center of the valve stem When the recommended pressure is reached the horn sounds once If the turn signal lamp does not flash within 15 seconds after starting to inflate the tire the tire fill ...

Page 398: ... through the tire s rubber The tread or sidewall is cracked cut or snagged deep enough to show cord or fabric The tire has a bump bulge or split The tire has a puncture cut or other damage that cannot be repaired well because of the size or location of the damage Tire Rotation Tires should be rotated every 12 000 km 7 500 mi See Maintenance Schedule 0 433 Tires are rotated to achieve a more unifor...

Page 399: ...e or tire rotation to prevent corrosion or rust build up Warning Do not apply grease to the wheel mounting surface wheel conical seats or the wheel nuts or bolts Grease applied to these areas could cause a wheel to become loose or come off resulting in a crash When It Is Time for New Tires Factors such as maintenance temperatures driving speeds vehicle loading and road conditions affect the wear r...

Page 400: ...ic tires for the vehicle The original equipment tires installed were designed to meet General Motors Tire Performance Criteria Specification TPC Spec system rating When replacement tires are needed GM strongly recommends buying tires with the same TPC Spec rating GM s exclusive TPC Spec system considers over a dozen critical specifications that impact the overall performance of the vehicle includi...

Page 401: ...th a lower speed rating If the vehicle tires must be replaced with a tire that does not have a TPC Spec number make sure they are the same size load range speed rating and construction radial as the original tires The Tire and Loading Information label indicates the original equipment tires on the vehicle See Vehicle Load Limits 0 236 Different Size Tires and Wheels If wheels or tires are installe...

Page 402: ...on the tire sidewall between tread shoulder and maximum section width For example Treadwear 200 Traction AA Temperature A All Passenger Car Tires Must Conform to Federal Safety Requirements In Addition To These Grades Treadwear The treadwear grade is a comparative rating based on the wear rate of the tire when tested under controlled conditions on a specified government test course For example a t...

Page 403: ...justments to wheel alignment and tire balancing are not necessary on a regular basis Consider an alignment check if there is unusual tire wear or the vehicle is significantly pulling to one side or the other Some slight pull to the left or right depending on the crown of the road and or other road surface variations such as troughs or ruts is normal If the vehicle is vibrating when driving on a sm...

Page 404: ...age drive slowly and readjust or remove the traction device if it contacts the vehicle Do not spin the wheels If traction devices are used install them on the rear tires If a Tire Goes Flat It is unusual for a tire to blowout while driving especially if the tires are maintained properly If air goes out of a tire it is much more likely to leak out slowly But if there ever is a blowout here are a fe...

Page 405: ...s See Hazard Warning Flashers 0 148 Warning Changing a tire can be dangerous The vehicle can slip off the jack and roll over or fall causing injury or death Find a level place to change the tire To help prevent the vehicle from moving 1 Set the parking brake firmly 2 Shift the vehicle to P Park 3 For vehicles with four wheel drive with an N Neutral transfer case position be sure the transfer case ...

Page 406: ...w driver side seat may need to be folded to access the trim panel door 2 Turn the jack knob counterclockwise to release the jack and wheel blocks from the bracket If equipped remove the wheel blocks from the jack and place the wheel blocks on both sides of the tire at the opposite corner of the tire being changed See If a Tire Goes Flat 0 403 for more information on the placement of the wheel bloc...

Page 407: ...hics and instructions 1 Hoist Assembly 2 Hoist Shaft 3 Hoist Shaft Access Cover Hole 4 Jack Handle Extension 5 Wheel Wrench 6 Spare Tire Lock 7 Hoist End of Extension Tool 8 Hoist Shaft Access Hole 9 Spare Tire Valve Stem Pointed Up 10 Tire Wheel Retainer 11 Hoist Cable 1 Open the hoist shaft access cover 3 on the bumper to access the spare tire lock 6 2 To remove the spare tire lock 6 insert the ...

Page 408: ...he hoist shaft The ribbed square end of the extension is used to lower the spare tire 5 Turn the wheel wrench counterclockwise to lower the spare tire to the ground Continue to turn the wheel wrench until the spare tire can be pulled out from under the vehicle 6 Pull the spare tire out from under the vehicle 7 Tilt the tire toward the vehicle with some slack in the cable to access the tire wheel r...

Page 409: ...will be retained in the hub cap after it is removed from the wheel 3 Use the wheel wrench to loosen all the wheel nuts Turn the wheel wrench counterclockwise to loosen the wheel nuts Do not remove the wheel nuts yet Warning To avoid personal injury and vehicle damage disable the power assist steps before using a jack or placing an object under the vehicle See Power Assist Steps 0 27 Caution Only r...

Page 410: ...get under a vehicle when it is supported only by a jack Warning Raising the vehicle with the jack improperly positioned can damage the vehicle and even make the vehicle fall To help avoid personal injury and vehicle damage be sure to fit the jack lift head into the proper location before raising the vehicle Warning The jack has a feature to limit its travel to prevent overextension When the height...

Page 411: ...Warning Rust or dirt on a wheel or on the parts to which it is fastened can cause wheel nuts to become loose over time The wheel could come off and cause a crash When changing a wheel remove any rust or dirt from places where the wheel attaches to the vehicle In an emergency a cloth or paper towel can be used however use a scraper or wire brush later to remove all rust or dirt 8 Remove any rust or...

Page 412: ... to brake pulsation and rotor damage To avoid expensive brake repairs evenly tighten the wheel nuts in the proper sequence and to the proper torque specification See Capacities and Specifications 0 445 for the wheel nut torque specification When reinstalling the regular wheel and tire also reinstall either the center cap or the bolt on hub cap depending on which one the vehicle has For center caps...

Page 413: ...y by hand and at a slow pace to avoid damaging the mechanism Do not use power tools Warning An improperly stored spare tire could come loose and cause a crash To avoid personal injury or property damage always store the spare tire when the vehicle is parked on a level surface If the vehicle has 275 60R20 or 275 50R22 size tires the flat tire must be stored inside of the vehicle using the flat tire...

Page 414: ...Make sure the retainer is fully seated across the underside of the wheel 3 Assemble the jack handle extensions 4 and wheel wrench 5 Caution Use of an air wrench or other power tools with the hoist mechanism is not recommended and could damage the system Use only the tools supplied with the hoist mechanism 4 Insert the open end of the extension 7 through the hole in the rear bumper 8 hoist shaft ac...

Page 415: ... shaft access cover Storing the Tools To store the tools 1 Return the tools wheel wrench jack handle and jack handle extensions to the tool bag Use the velcro straps to secure the tool bag under the load floor in the cargo area 2 Position the jack and wheel blocks in the driver side trim panel over the wheelhouse 3 Turn the jack knob clockwise until the jack is secured tight in the mounting bracke...

Page 416: ...vehicle 7 Tighten the strap Full Size Spare Tire If this vehicle came with a full size spare tire it was fully inflated when new however it can lose air over time Check the inflation pressure regularly See Tire Pressure 0 390 and Vehicle Load Limits 0 236 for information regarding proper tire inflation and loading the vehicle For instructions on how to remove install or store a spare tire see Tire...

Page 417: ...h the original road tires and wheels in size and type do not include the spare in the tire rotation Jump Starting Jump Starting North America If the vehicle has a diesel engine see the Duramax diesel supplement For more information about the vehicle battery see Battery North America 0 371 If the vehicle s battery or batteries has run down you may want to use another vehicle and some jumper cables ...

Page 418: ...ave a 12 volt system with a negative ground both vehicles can be damaged Only use a vehicle that has a 12 volt system with a negative ground for jump starting 2 If you have a vehicle with a diesel engine with two batteries you should know before you begin that especially in cold weather you may not be able to get enough power from a single battery in another vehicle to start your diesel engine If ...

Page 419: ...when the engine is not running and can injure you Keep hands clothing and tools away from any underhood electric fan Warning Using a match near a battery can cause battery gas to explode People have been hurt doing this and some have been blinded Use a flashlight if you need more light Battery fluid contains acid that can burn you Do not get it on you If you accidentally get it in your eyes or on ...

Page 420: ...by the vehicle warranty Always connect and remove the jumper cables in the correct order making sure that the cables do not touch each other or other metal Jumper Cable Removal Reverse the sequence exactly when removing the jumper cables After starting the disabled vehicle and removing the jumper cables allow it to idle for several minutes Towing the Vehicle Caution Incorrectly towing a disabled v...

Page 421: ...e manufacturer s instructions See your dealer or trailering professional for additional advice and equipment recommendations Here are some important things to consider before recreational vehicle towing Before towing the vehicle become familiar with the local laws that apply to recreational vehicle towing These laws may vary by region What is the towing capacity of the towing vehicle Be sure to re...

Page 422: ...an cause the vehicle to roll even if the transmission is in P Park You or others could be injured Set the parking brake before shifting the transfer case to N Neutral To dinghy tow 1 Position the vehicle being towed behind the tow vehicle facing forward and on a level surface 2 Securely attach the vehicle being towed to the tow vehicle 3 Apply the parking brake and start the engine 4 Shift the tra...

Page 423: ... column is locked vehicle damage may occur 11 Rock the vehicle to make sure the parking brake is not set and transfer case is in N Neutral Caution Towing the vehicle with the parking brake set can damage it Always release the parking brake prior to towing the vehicle Disconnecting the Towed Vehicle Before disconnecting the towed vehicle 1 Park on a level surface 2 Connect the battery 3 Apply the b...

Page 424: ...wheel drive regardless of transfer case Appearance Care Exterior Care Locks Locks are lubricated at the factory Use a de icing agent only when absolutely necessary and have the locks greased after using See Recommended Fluids and Lubricants 0 441 Washing the Vehicle To preserve the vehicle s finish wash it often and out of direct sunlight Caution Do not use petroleum based acidic or abrasive clean...

Page 425: ...hat would not be covered by the vehicle warranty Solvents or aggressive cleaners may harm underhood components The usages of these chemicals should be avoided Recommend water only A pressure washer may be used but care must be utilized The following criteria must be followed Water pressure must be kept below 14 000 KPa 2 000 PSI Water temperature must be below 80 C 180 F Spray nozzle with a 40 deg...

Page 426: ...minum chrome or stainless steel Some cleaners are highly acidic or contain alkaline substances and can damage the moldings Always dilute a concentrated cleaner according to the manufacturer s instructions Do not use cleaners that are not intended for automotive use Use a nonabrasive wax on the vehicle after washing to protect and extend the molding finish Cleaning Exterior Lamps Lenses Emblems Dec...

Page 427: ...icle wash wax treatments may cause wiper streaking Replace the wiper blades if they are worn or damaged Damage can be caused by extreme dusty conditions sand salt heat sun snow and ice Weatherstrips Apply weatherstrip lubricant on weatherstrips to make them last longer seal better and not stick or squeak Lubricate weatherstrips at least once a year Hot dry climates may require more frequent applic...

Page 428: ... or missing parts or signs of wear at least once a year Inspect power steering for proper attachment connections binding leaks cracks chafing etc Visually check constant velocity joint boots and axle seals for leaks At least every other oil change lubricate the outer tie rod ends Control arm ball joints are maintenance free Caution Lubrication of applicable steering suspension points should not be...

Page 429: ...y in this section Interior Care To prevent dirt particle abrasions regularly clean the vehicle s interior Immediately remove any soils Newspapers or dark garments can transfer color to the vehicle s interior Use a soft bristle brush to remove dust from knobs and crevices on the instrument cluster Using a mild soap solution immediately remove hand lotions sunscreen and insect repellent from all int...

Page 430: ...uch of the soil as possible Gently blot liquids with a paper towel Continue blotting until no more soil can be removed For solid soils remove as much as possible prior to vacuuming To clean 1 Saturate a clean lint free colorfast cloth with water Microfiber cloth is recommended to prevent lint transfer to the fabric or carpet 2 Remove excess moisture by gently wringing until water does not drip fro...

Page 431: ...urally Never use heat steam or spot removers Do not use cleaners that contain silicone or wax based products Cleaners containing these solvents can permanently change the appearance and feel of leather or soft trim and are not recommended Do not use cleaners that increase gloss especially on the instrument panel Reflected glare can decrease visibility through the windshield under certain condition...

Page 432: ...ith the correct side up Do not turn it over Do not place anything on top of the driver side floor mat Use only a single floor mat on the driver side Do not place one floor mat on top of another Removing and Replacing the Floor Mats Pull up on the rear of the floor mat to unlock each retainer and remove Reinstall by lining up the floor mat retainer openings over the carpet retainers and snapping in...

Page 433: ...hey have up to date tools and equipment for fast and accurate diagnostics Many dealers have extended evening and Saturday hours courtesy transportation and online scheduling to assist with service needs Your dealer recognizes the importance of providing competitively priced maintenance and repair services With trained technicians the dealer is the place for routine maintenance such as oil changes ...

Page 434: ...t Warning Performing maintenance work can be dangerous and can cause serious injury Perform maintenance work only if the required information proper tools and equipment are available If they are not see your dealer to have a trained technician do the work See Doing Your Own Service Work 0 355 Maintenance Schedule For diesel engine vehicles see Maintenance Schedule in the Duramax diesel supplement ...

Page 435: ...r fluid level See Washer Fluid 0 368 Check tire inflation pressures including the spare See Tire Pressure 0 390 Inspect tire wear See Tire Inspection 0 397 Visually check for fluid leaks Inspect engine air cleaner filter See Engine Air Cleaner Filter 0 362 Inspect brake system See Exterior Care 0 423 Visually inspect steering suspension and chassis components for damage including cracks or tears i...

Page 436: ...ding Replace if needed Visually inspect gas strut for signs of wear cracks or other damage Check the hold open ability of the strut If the hold open is low service the gas strut See Gas Strut s 0 374 Inspect sunroof track and seal if equipped See Sunroof 0 37 Verify spare tire key lock operation and lubricate as needed See Tire Changing 0 404 Visually inspect the spare tire to ensure that it is ti...

Page 437: ... 500 mi 1 9 2 000 k m 120 000 mi 2 0 4 000 k m 127 500 mi 2 1 6 000 k m 135 000 mi 2 2 8 000 k m 142 500 mi 2 4 0 000 k m 150 000 mi Rotate tires and perform Required Services Check engine oil level and oil life percentage Change engine oil and filter if needed Replace passenger compartment air filter 1 Inspect evaporative control system 2 Replace engine air cleaner filter 3 Change transfer case f...

Page 438: ...dition 3 Or every four years whichever comes first If driving in dusty conditions inspect the filter at each oil change or more often as needed See Engine Air Cleaner Filter 0 362 4 Do not directly power wash the transfer case and or front rear axle output seals High pressure water can overcome the seals and contaminate the transfer case fluid Contaminated fluid will decrease the life of the trans...

Page 439: ...0 000 mi 2 0 4 000 k m 127 500 mi 2 1 6 000 k m 135 000 mi 2 2 8 000 k m 142 500 mi 2 4 0 000 k m 150 000 mi Rotate tires and perform Required Services Check engine oil level and oil life percentage Change engine oil and filter if needed Replace passenger compartment air filter 1 Inspect evaporative control system 2 Replace engine air cleaner filter 3 Change automatic transmission fluid and filter...

Page 440: ...ransfer case and or axles and should be replaced 5 Or every five years whichever comes first See Cooling System 0 363 6 Or every 10 years whichever comes first Inspect for fraying excessive cracking or damage replace if needed 7 Replace brake fluid every five years See Brake Fluid 0 370 8 Or every 12 months whichever comes first See Wiper Blade Replacement 0 373 9 Or every 10 years whichever comes...

Page 441: ...the vehicle s systems and components See Recommended Fluids and Lubricants 0 441 for GM approved fluids Engine oil and windshield washer fluid levels should be checked at every fuel fill Instrument cluster lights may come on to indicate that fluids may be low and need to be filled Hoses Hoses transport fluids and should be regularly inspected to ensure that there are no cracks or leaks With a mult...

Page 442: ...ment is critical for ensuring that the tires deliver optimal wear and performance Signs that the alignment may need to be adjusted include pulling improper vehicle handling or unusual tire wear Your dealer has the required equipment to ensure proper wheel alignment Windshield For safety appearance and the best viewing keep the windshield clean and clear Signs of damage include scratches cracks and...

Page 443: ...Engine oil meeting the dexos1 specification of the proper SAE viscosity grade ACDelco dexos1 full synthetic is recommended See Engine Oil 0 358 Front Axle 4WD Only and Rear Axle See your dealer Hydraulic Brake System DOT 4 Hydraulic Brake Fluid Key Lock Cylinders Hood Hinges Body Door Hinge Pins Power Assist Steps Liftgate Hinge and Fuel Door Hinge Multi Purpose Lubricant Superlube See your dealer...

Page 444: ...aler If the vehicle has a diesel engine see the Duramax diesel supplement Part GM Part Number ACDelco Part Number Engine Air Cleaner Filter IWith high capacity air cleaner 84121219 A3244C IWithout high capacity air cleaner 84121217 A3246C Oil Filter 12690385 PF63E Passenger Compartment Air Filter 13508023 CF185 Spark Plugs 12622441 41 114 Wiper Blades IDriver Side 55 cm 22 in 84278338 IPassenger S...

Page 445: ...ICE AND MAINTENANCE Maintenance Records After the scheduled services are performed record the date odometer reading who performed the service and the type of services performed in the boxes provided Retain all maintenance receipts Date Odometer Reading Serviced By Maintenance Stamp Services Performed ...

Page 446: ...Identification The eighth character in the VIN is the engine code This code identifies the vehicle s engine specifications and replacement parts See Engine Specifications under Capacities and Specifications 0 445 for the vehicle s engine code Service Parts Identification There may be a large barcode on the certification label on the center pillar that you can scan for the following information Veh...

Page 447: ...your dealer for more information Engine Cooling System 14 3 L 15 1 qt Engine Oil with Filter 7 6 L 8 0 qt Fuel Tank IShort Wheelbase 90 8 L 24 0 gal ILong Wheelbase 106 0 L 28 0 gal Transfer Case Fluid 1 5 L 1 6 qt Wheel Nut Torque 190 Y 140 lb ft All capacities are approximate When adding be sure to fill to the approximate level as recommended in this manual Recheck fluid level after filling Engi...

Page 448: ...ecifications Engine VIN Code Spark Plug Gap 6 2L V8 Engine L87 L 0 95 1 10 mm 0 037 0 043 in Spark plug gaps are preset by the manufacturer Re gapping the spark plug is not recommended and can damage the spark plug Engine Drive Belt Routing If the vehicle has a diesel engine see the Duramax diesel supplement 6 2L Engine ...

Page 449: ...ata Recording and Privacy 459 Cybersecurity 459 Event Data Recorders 459 OnStar 460 Infotainment System 460 Customer Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your dealer and to Cadillac Normally any concerns with the sales transaction or the operation of the vehicle will be resolved by your dealer s sales or service departments Sometimes however d...

Page 450: ...stered by BBB National Programs Inc to settle automotive disputes regarding vehicle repairs or the interpretation of the New Vehicle Limited Warranty Although you may be required to resort to this informal dispute resolution program prior to filing a court action use of the program is free of charge and your case will generally be heard within 40 days If you do not agree with the decision given in...

Page 451: ...iry should be accompanied by the Vehicle Identification Number VIN Customer Assistance Offices Cadillac encourages customers to call the toll free number for assistance However if a customer wishes to write or e mail Cadillac the letter should be addressed to United States and Puerto Rico Cadillac Customer Assistance Center Cadillac Motor Car Division P O Box 33169 Detroit MI 48232 5169 www Cadill...

Page 452: ...dentification Number VIN 0 445 H Manage your profile and payment information View your GM Rewards Card earnings and My Cadillac Rewards points F Chat with online help representatives Visit my cadillac com and create an account today Cadillac Owner Centre Canada mycadillac ca Visit the Cadillac Owner Centre at mycadillac ca English or my cadillac ca French to access similar benefits to the U S site...

Page 453: ...Cadillac reserve the right to limit services or payment to an owner or driver if they decide the claims are made too often or the same type of claim is made many times Cadillac Owner Privileges Emergency Fuel Delivery Delivery of enough fuel for the vehicle to get to the nearest service station Lock Out Service Service to unlock the vehicle if you are locked out A remote unlock may be available if...

Page 454: ...se is not covered Services Specific to Canadian Purchased Vehicles Fuel delivery Reimbursement is up to 7 liters Diesel fuel delivery may be restricted Propane and other fuels are not provided through this service Lock Out Service Vehicle registration is required Trip Interruption Benefits and Service Pre authorization original detailed receipts and a copy of the repair orders are required Once au...

Page 455: ...e you wait However if you are unable to do so your dealer may offer the following transportation options Shuttle Service This includes one way or round trip shuttle service within reasonable time and distance parameters of your dealer s area Public Transportation or Fuel Reimbursement If overnight warranty repairs are needed and public transportation is used the expense must be supported by origin...

Page 456: ...from vehicles that were total losses in prior crashes In most cases the parts being recycled are from undamaged sections of the vehicle A recycled original equipment GM part may be an acceptable choice to maintain the vehicle s originally designed appearance and safety performance however the history of these parts is not known Such parts are not covered by the GM New Vehicle Limited Warranty and ...

Page 457: ...Gather the following information Driver name address and telephone number Driver license number Owner name address and telephone number Vehicle license plate number Vehicle make model and model year Vehicle Identification Number VIN Insurance company and policy number General description of the damage to the other vehicle Choose a reputable repair facility that uses quality replacement parts See C...

Page 458: ...folios include an owner s manual warranty manual if applicable and zip lock bag or pouch Current and Past Models Service manuals and customer literature are available for many current and past model year GM vehicles To order call 1 800 551 4123 Monday Friday 8 00 a m 6 00 p m eastern time For credit card orders only VISA MasterCard or Discover see Helm Inc at www helminc com To order by mail write...

Page 459: ...ator NHTSA 1200 New Jersey Avenue S E Washington D C 20590 You can also obtain other information about motor vehicle safety from http www safercar gov Reporting Safety Defects to the Canadian Government If you live in Canada and you believe that the vehicle has a safety defect notify Transport Canada immediately and notify General Motors of Canada Company Call Transport Canada at 1 800 333 0510 go...

Page 460: ...stems and customer data from unauthorized outside electronic access or control is important to GM GM maintains appropriate security standards practices guidelines and controls aimed at defending the vehicle and the vehicle service ecosystem against unauthorized electronic access detecting possible malicious activity in related networks and responding to suspected cybersecurity incidents in a timel...

Page 461: ...cept with the consent of the vehicle owner or if the vehicle is leased with the consent of the lessee in response to an official request by police or similar government office as part of GM s defense of litigation through the discovery process or as required by law Data that GM collects or receives may also be used for GM research needs or may be made available to others for research purposes wher...

Page 462: ... and operating OnStar acts as a link to existing emergency service providers OnStar may collect information about you and your vehicle including location information See OnStar User Terms Privacy Statement and Software Terms for more details including system limitations at www onstar com U S or www onstar ca Canada The OnStar system status light is next to the OnStar buttons If the status light is...

Page 463: ...lay important information With OnStar Crisis Assist specially trained Advisors are available 24 hours a day 7 days a week to provide a central point of contact assistance and information during a crisis With Roadside Service Advisors can locate a nearby service provider to help with a flat tire a battery jump or an empty gas tank Security If equipped OnStar provides these services With Stolen Vehi...

Page 464: ...s cannot work unless the vehicle is in a place where OnStar has an agreement with a wireless service provider for service in that area The wireless service provider must also have coverage network capacity reception and technology compatible with OnStar or connected services Service involving location information about the vehicle cannot work unless GPS signals are available unobstructed and compa...

Page 465: ...n contact Roadside Service or a locksmith to help gain access to the vehicle Global Positioning System GPS Obstruction of the GPS can occur in a large city with tall buildings in parking garages around airports in tunnels and underpasses or in an area with very dense trees If GPS signals are not available the OnStar system should still operate to call OnStar However OnStar could have difficulty id...

Page 466: ...ntify whether updates or changes are available or deliver updates or changes An active OnStar agreement constitutes consent to these software updates or changes and agreement that either OnStar or GM may remotely deliver them to the vehicle Privacy The complete OnStar Privacy Statement may be found at www onstar com U S or www onstar ca Canada We recommend that you review it If you have any questi...

Page 467: ...ancel directions 3 Say Yes System responds OK request completed thank you goodbye Route Preview 1 Press System responds OnStar ready then a tone 2 Say Route preview System responds with the next three maneuvers Repeat 1 Press System responds OnStar ready then a tone 2 Say Repeat System responds with the last direction given then responds with OnStar ready then a tone Get My Destination 1 Press Sys...

Page 468: ... on the infotainment display then select Wi Fi Hotspot On some vehicles touch Wi Fi or Wi Fi Settings on the screen 2 The Wi Fi settings will display the Wi Fi hotspot name SSID password and on some vehicles the connection type no Internet connection 3G 4G 4G LTE and signal quality poor good excellent The LTE icon shows connection to Wi Fi It is possible that the icon may not illuminate even thoug...

Page 469: ...onnected service plan may be required A compatible device factory installed remote start and power locks are required Data rates apply See www onstar com for details and system limitations Remote Services Contact an OnStar Advisor to unlock the doors or sound the horn and flash the lamps Marketplace OnStar Advisors can provide offers from restaurants and retailers on your route help locate hotels ...

Page 470: ...Compartment 222 Air Suspension Four Corner 264 Air Vents 221 Airbag System Check 75 How Does an Airbag Restrain 69 Passenger Sensing System 70 What Makes an Airbag Inflate 68 Airbag System cont d What Will You See after an Airbag Inflates 69 When Should an Airbag Inflate 67 Where Are the Airbags 66 Airbags Adding Equipment to the Vehicle 74 Passenger Status Indicator 117 Readiness Light 117 Servic...

Page 471: ... 151 Power Protection 151 Battery North America 371 416 Blade Replacement Wiper 373 Bluetooth Overview 192 193 Bluetooth Audio 166 Brake Electric Boost 256 Parking Electric 257 System Warning Light 120 Brake Pad Life System 369 Brakes 368 Antilock 256 Assist 258 Fluid 370 Pad Life System 369 Braking 227 Automatic Emergency AEB 307 Braking System Front Pedestrian FPB 308 Break In New Vehicle 240 Bu...

Page 472: ...eel 154 Convenience Net 100 Convex Mirrors 30 Coolant Engine Temperature Gauge 115 Engine Temperature Warning Light 123 Cooling 216 220 Cooling System 363 Cornering Lamps 148 Courtesy Transportation Program 454 Coverage Explanations 186 Cruise Control 267 Light 126 Cruise Control Adaptive 269 Cruise Control Super 278 Cupholders 96 Customer Assistance 450 Offices 450 Text Telephone TTY Users 450 Cu...

Page 473: ...uipment Add On 352 Electrical System Engine Compartment Fuse Block 377 Fuses and Circuit Breakers 376 Instrument Panel Fuse Block 380 Overload 376 Rear Compartment Fuse Block 382 Emergency OnStar 462 Engine Air Cleaner Filter 362 Check Light Malfunction Indicator 118 Compartment Overview 357 Coolant Temperature Gauge 115 Coolant Temperature Warning Light 123 Cooling System 363 Drive Belt Routing 4...

Page 474: ...ded 318 Top Tier 318 Full Size Spare Tire 415 Fuses Engine Compartment Fuse Block 377 Fuses and Circuit Breakers 376 Instrument Panel Fuse Block 380 Rear Compartment Fuse Block 382 G Garage Door Opener 140 Programming 140 Gas Strut s 374 Gauges Engine Coolant Temperature 115 Fuel 114 Odometer 114 Speedometer 114 Tachometer 114 Trip Odometer 114 Warning Lights and Indicators 112 General Information...

Page 475: ...erior Lamps 149 Interior Rearview Mirrors 33 Introduction 1 153 J Jump Starting North America 416 K Keyless Entry Remote RKE System 7 Keys 6 L Labeling Tire Sidewall 386 Lamps Cornering 148 Daytime Running DRL 146 Dome 149 Exterior Controls 144 Exterior Lamps Off Reminder 146 Exterior Lighting Battery Saver 151 Interior 149 Malfunction Indicator Check Engine 118 Lamps cont d On Reminder 126 Readin...

Page 476: ...wer Door 18 Safety 19 Loss of Control 229 Low Fuel Warning Light 125 Low Profile Tires 385 Lower Anchors and Tethers for Children LATCH System 83 Lumbar Adjustment 43 Front Seats 43 M Magnetic Ride Control 264 Maintenance Records 444 Maintenance and Care Additional 439 Maintenance Schedule 433 Recommended Fluids and Lubricants 441 Transfer Case 253 Malfunction Indicator Lamp 118 Manual Mode 251 Ma...

Page 477: ...rk Assist 295 Parking Brake and P Park Mechanism Check 372 Extended 246 Over Things That Burn 246 Parking or Backing Assistance Systems 295 Passenger Airbag Status Indicator 117 Passenger Compartment Air Filter 222 Passenger Sensing System 70 Pedestrian Ahead Indicator 122 Perchlorate Materials Requirements California 354 Personalization Vehicle 133 Phone Apple CarPlay and Android Auto 197 Phone c...

Page 478: ...Vehicle Towing 420 Reimbursement Program GM Mobility 451 Remote Keyless Entry RKE System 7 Remote Vehicle Start 14 Replacement Glass 374 Replacement Parts Airbags 75 Maintenance 443 Replacing Airbag System 75 Replacing LATCH System Parts after a Crash 90 Replacing Seat Belt System Parts after a Crash 64 Reporting Safety Defects Canadian Government 458 General Motors 458 U S Government 458 Restrain...

Page 479: ...ification 445 Scheduling Appointments 453 Service Electric Parking Brake Light 121 Services Special Application 439 Servicing System 186 Servicing the Airbag 74 Settings 199 Shifting Into Park 244 Out of Park 245 Side Blind Zone Alert SBZA 313 Signals Turn and Lane Change 148 Software Updates 158 Special Application Services 439 Specifications and Capacities 445 Speedometer 114 StabiliTrak OFF Lig...

Page 480: ...4 Pressure Monitor Operation 394 Pressure Monitor System 393 Rotation 397 Sidewall Labeling 386 Terminology and Definitions 388 Uniform Tire Quality Grading 401 Wheel Alignment and Tire Balance 402 Wheel Replacement 402 When It Is Time for New Tires 398 Winter 385 Top Tier Fuel 318 Tow Haul Mode 253 Towing Driving Characteristics 321 Equipment 330 General Information 321 Recreational Vehicle 420 T...

Page 481: ...hicle Care Tire Pressure 390 Vehicle Data Recording and Privacy 459 Vehicle Hold Automatic 259 Vehicle Hold AVH Automatic 259 Vehicle Information 129 Vehicle Positioning 185 Vehicle Security Steering Column Lock 29 Ventilation Air 221 Visors 37 Voice Recognition 186 W Warning Brake System Light 120 Caution and Danger 2 Warning Lights Gauges and Indicators 112 Warnings Hazard Flashers 148 Washer Fl...

Page 482: ...l manuals and how to videos The full owner s manual is located with your vehicle infotainment system if equipped MyCertiﬁedService com Visit MyCertiﬁedService com to easily locate your nearest dealer and schedule your next service appointment online Roadside Assistance 1 800 882 1112 Customer Assistance 1 888 446 2000 Escalade US ONLY C M Y CM MY CY CMY K 21_CAD_Escalade_COV_en_US_84266974A_2020MA...

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