Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13690472) - 2021 - CRC - 5/15/20
INFOTAINMENT SYSTEM
167
OnStar System
4G LTE
If equipped with 4G LTE, up to seven
devices, such as smartphones, tablets,
and laptops, can be connected to
high-speed Internet through the
vehicle
’
s built-in Wi-Fi hotspot.
Call 1-888-4ONSTAR (1-888-466-7827)
to connect to an OnStar Advisor for
assistance. See www.onstar.com for
vehicle availability, details, and system
limitations. Service and connectivity
may vary by make, model, year,
carrier, availability, and conditions. 4G
LTE service is available in select
markets. 4G LTE performance is based
on industry averages and vehicle
systems design. Some services require
a data plan.
The OnStar App
If equipped, the infotainment system
has OnStar controls in the embedded
OnStar app on the Home Page. Most
OnStar functions that can be
performed with the buttons can be
done using the app. To open the app,
touch the OnStar icon on the Home
Page. App updates require a
corresponding service plan. Features
vary by region and model. Features
are subject to change. For more
information, see my.cadillac.com/learn
or press
Q
.
Services
The Services tab displays the default
view for the app. Use this page to
launch the available OnStar services.
Touch a service to open its display.
Touch Wi-Fi to launch the
connections manager. Advisor Call,
Account, and Help are the other tiled
options.
Advisor Call
Selecting Advisor Call is the same as
pressing
Q
or calling 1-888-4ONSTAR
(1-888-466-7827). The X option in the
upper right corner of the screen does
not end the call, but returns to the
previous screen.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.
For more information, see
www.onstar.com.
Account
The Account tab displays a snapshot
of the account linked with the vehicle.
If there is no such account, this tab
will show all values as
——
. The call
advisor call icon will be active even if
there is no active account.
Help
Selecting Help is the same as pressing
>
. See
.
Rear Seat Infotainment
Rear Seat Infotainment
(RSI) System
If equipped, the system includes two
rear USB-C ports, two HDMI inputs,
and two wireless headphones.
The RSI system may not operate
properly until the temperature is
above
−
20 °C (
−
4 °F) and below 55 °C
(131 °F).