Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone
(TTY) Users ...............................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Service ...........................................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data
Records .....................................................7-9
Reporting Safety Defects ................................7-10
Reporting Safety Defects to the United States
Government ..............................................7-10
Reporting Safety Defects to the Canadian
Government ..............................................7-11
Reporting Safety Defects to General Motors .....7-11
Service Publications Ordering Information .........7-11
Section 7
Customer Assistance and Information
7-1
Summary of Contents for Escalade 2004 Escalade ESV
Page 5: ...These are some examples of symbols you may find on your vehicle v ...
Page 6: ... NOTES vi ...
Page 34: ...Put someone on it Get it up to speed Then stop the vehicle The rider doesn t stop 1 28 ...
Page 145: ... NOTES 3 3 ...
Page 146: ...Instrument Panel Overview 3 4 ...
Page 242: ... NOTES 3 100 ...
Page 420: ...5 114 ...
Page 426: ... NOTES 5 120 ...