Black plate (3,1)
Cadillac ELR Limited Warranty and Owner Assistance Information (GMNA-
Localizing-U.S.-6329498) - 2014 - CRC - 9/30/13
2014 Cadillac ELR Limited Warranty
and Owner Assistance Information
Important Message to
Owners...
. . . . . . . . . . . . . . . . . . . . . . . 1
GM's Commitment . . . . . . . . . . . . . . 1
Owner Assistance . . . . . . . . . . . . . . . 1
GM Participation in an Alternative
Dispute Resolution Program . . . 1
Warranty Service
–
United States,
Canada and Mexico . . . . . . . . . . . 1
Warranty Coverage at a
Glance
. . . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty . . . 2
Emission Control System
Warranty . . . . . . . . . . . . . . . . . . . . . . . 2
New Vehicle Limited Warranty
. . .3
What Is Covered . . . . . . . . . . . . . . . . 3
What Is Not Covered . . . . . . . . . . . . 7
ELR-Specific Warranty . . . . . . . . . 10
What Is Covered . . . . . . . . . . . . . . . 11
Cadillac ELR Coverage . . . . . . . . 11
What Is Not Covered . . . . . . . . . . 12
Things to Know About the New
Vehicle Limited Warranty
. . . . 13
Warranty Repairs
–
Component
Exchanges . . . . . . . . . . . . . . . . . . . 13
Warranty Repairs
–
Recycled
Materials . . . . . . . . . . . . . . . . . . . . . 13
Tire Service . . . . . . . . . . . . . . . . . . . . 13
Aftermarket Engine
Performance Enhancement
Products and Modifications . . . 13
After-Manufacture
“
Rustproofing
”
. . . . . . . . . . . . . . . . 14
Paint, Trim, and Appearance
Items . . . . . . . . . . . . . . . . . . . . . . . . . 14
Vehicle Operation and Care . . . 14
Maintenance and Warranty
Service Records . . . . . . . . . . . . . . 14
Chemical Paint Spotting . . . . . . . 15
Warranty Coverage
–
Extensions . . . . . . . . . . . . . . . . . . . 15
Warranty Service
—
Foreign
Countries . . . . . . . . . . . . . . . . . . . . . 15
Permanent Relocation . . . . . . . . . 16
Original Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 16
Recreation Vehicle and Special
Body or Equipment
Alterations . . . . . . . . . . . . . . . . . . . . 16
Pre-Delivery Service . . . . . . . . . . . 17
Production Changes . . . . . . . . . . . 17
Emission Control Systems
Warranty
. . . . . . . . . . . . . . . . . . . . . . 18
What Is Covered . . . . . . . . . . . . . . . 18
How to Determine the
Applicable Emissions Control
System Warranty . . . . . . . . . . . . . 18
Federal Emission Control
System Warranty . . . . . . . . . . . . . 18
California Emission Control
System Warranty . . . . . . . . . . . . . 19
Emission Warranty Parts List
. . .23
Replacement Parts . . . . . . . . . . . . 26
Maintenance and Repairs . . . . . . 26
Claims Procedure . . . . . . . . . . . . . . 27
