Cadillac 2004 Seville, Owner'S Manual

Page: 381 / 410

Customer Assistance and Information ...............7-2
Customer Satisfaction Procedure ......................7-2
Online Owner Center ......................................7-3
Customer Assistance for Text Telephone (TTY)
Users ........................................................7-4
Customer Assistance Offices ............................7-4
GM Mobility Program for Persons with
Disabilities ..................................................7-5
Roadside Service ...........................................7-6
Courtesy Transportation ...................................7-7
Vehicle Data Collection and Event Data
Records ...................................................7-10
Reporting Safety Defects ................................7-11
Reporting Safety Defects to the United States
Government ..............................................7-11
Reporting Safety Defects to the Canadian
Government ..............................................7-12
Reporting Safety Defects to General Motors .....7-12
Service Publications Ordering Information .........7-12
Section 7 Customer Assistance and Information
7-1