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KOBE - FENICE - SPARK - INDACO - PRINCE

26

PANEL ALERT

TYPE OF PROBLEM

SOLUTION

A01

The fire does not ignite.

Check whether the brazier is clean / level of pellets in the 

hopper.

Check pellet level in the tank. 

Check  that  the  burning pot  is  correctly  positioned in its 

case and does not contain deposits or unburned material. 

Check that the pellet cover and the fire door are correctly 

closed.

Clogged flue

Damaged ignition resistance 

A02

The fire goes off abnormally.

Check the level of pellets in the hopper.

A03 Thermostat 

alarms

The temperature of the pellets hopper or the 

water temperature exceed the envisioned safety 

threshold.

Wait for the cooling stage to end, cancel the alarm and 

restart the boiler setting the fuel loading at minimum 

(SETTINGS menu - Pellet Recipe).

Check that dust does not clog the aeration grid on the stove 

back.

If the alarm persists, contact the service centre. Check if the 

room fan works properly (if present).

A04

Smoke overheating.

The set smoke threshold has been exceeded. Reduce pellets 

loading (SETTINGS menu - Pellet Recipe).

A05 Pressure 

switches alarm

Flue gas pressure switch trip.  (see SMOKE RPM 

VARIATION User Manual)

Check for chimney obstructions/fire door opening, pellet 

tank opening, gasket seals, side fire ducts cleaning, clogged 

hose connection, excess flue length, unfavourable weather 

conditions and clogged stove.

A08

Abnormal smoke fan operation.

If the alarm persists, contact the service centre.

A09

Smoke probe faulty.

If the alarm persists, contact the service centre.

SERVICE

Routine maintenance alert (it does not block the 

system).

When this flashing message appears upon start-up, it 

means that the preset operating hours have elapsed before 

maintenance. Contact the service centre.

12.11  ALARM RESET

To reset the alarm you must keep the 1 (ESC) button pressed for some time. The stove performs a check to determine whether the 

warning cause is still present.

If this is the case, the warning will be shown again, otherwise the stove will switch to the OFF position.

If the warning is still present, contact a service centre.

13  ROUTINE MAINTENANCE

13.1  INTRODUCTION

For a long working life of the stove, have a periodic cleaning of the stove as described in the following paragrafs.

•  Fume outlet pipes (fume c chimney flue + chimney pot) must always be cleaned, scrubbed and checked by an autho-

rized technician in compliance with local regulations, with the instructions of the manufacturer and those of your insurance 

company.

•  If there are no local regulations and no instruction from your insurance company, it is necessary to have your fume pipe, chim-

ney flue and chimney pot cleaned at least once a year. 

•  It is also necessary to have the combustion chamber, motors and fans cleaned and to have the gaskets and the electronical 

elements checked at least once a year.   

All these operations must be planned in time with your Autorized Technical Assistance Service. 

•  After a long ineffective time, before turning on the stove check if there are obstructions in the fume exhaust. 

•  If the stove had been using continuously and intensely, the whole system (chimney included), must be cleaned and checked 

more frequently. 

•  In case of replacement of damaged pieces please ask for the original spare part at the Autorized Retailer.

Summary of Contents for PRINCE 11

Page 1: ...EN USER MANUAL Pellet Stove PRINCE 11 KOBE 11 FENICE 11 PRINCE PLUS 11 KOBE PLUS 11 FENICE PLUS 11 SPARK 11 INDACO 11 OriginalInstructions 2022CADELsrl Allrightsreserved Tuttiidirittiriservati new...

Page 2: ...16 EASYSETFEATURE SEESECTIONXSETTINGSMENU A PAG 14 20 8 17 PELLETS RECIPE SEE SECTION H SETTINGS MENU A PAG 14 21 8 18 SMOKE RPM VARIATION SEE SECTION I SETTINGS MENU A PAG 14 22 8 19 CHIMNEY SWEEP FU...

Page 3: ...lost you can request another copy from the localTechnical Dept or download it directly from the company s website Alllocalregulations includingthosereferringtonationalandEuropeanstandards mustbeobserv...

Page 4: ...the interval between routine maintenance operations according to the operating condition of the product We furthermore point out that these operating conditions increase the risk of premature wear of...

Page 5: ...meter If the floor is made of combustible material we recommend using a protector made of in combustiblematerial steel glass etc thatalsoprotectsthefrontpartfromanyfallingburnt particles during cleani...

Page 6: ...ntheproductisswitchedonforthefirsttime itisnormalforittoemitsmokeduetothepaintheatingupforthefirsttime Therefore make sure the room it is installed in is well ventilated Periodically check and empty t...

Page 7: ...ault the customer must have the guarantee certificate and present it with the proof of purchase document to theTechnical Assistance Office Theguaranteedoesnotcovermalfunctionsand ordamagetotheapplianc...

Page 8: ...rvices 6 DISPOSAL OF MATERIALS 6 1 WARNINGS FOR THE CORRECT DISPOSAL OF THE PRODUCT The owner is the sole party responsible for demolishing and disposing of the product This must be performed in compl...

Page 9: ...TORS Fig 2 Wastedisposal Thissymbol whichisusedontheproduct batteries accumulatorsoronthepackagingordocuments meansthatattheendofits useful life this product the batteries and the accumulators include...

Page 10: ...he com petent body APPLIANCE BAG BAG OF ACCESSORIES BUBBLEWRAP PROTECTIVE SHEET LABELS POLYETHYLENE LD PE 04 SORTED waste collection PLASTIC Check the instructions of the com petent body POLYSTYRENE F...

Page 11: ...US ProcedureifonlyvalidformodelswithEASYCONNECTPLUSWi Fitechnology Fig 3 EASYCONNECTPLUSmodule Fig 4 EASYCONNECTPLUSdisplay Fig 5 EASYCONNECTPLUSapp The documentation for connecting theWi Fi and using...

Page 12: ...roperty or in the event of failedoperation The Wi Fi module uses the domestic Wi Fi network ensure there is enough coverage in the place of installation N B forstoveswitha3 buttondisplay theprogrammab...

Page 13: ...tee Oily plant waste and lacquers can cause smells and smoke during the first working hours it is advisable to ventilatetheroombecausetheycouldbenoxioustopeopleandanimals Set values from 1 to 5 are de...

Page 14: ...Loading displayed only when the boiler is switched off d Tone e Ext Thermostat activation f Auto Eco activation g OffTime Eco default 5 minutes x Easy Set h Pellet Recipe i Smoke Fan rpm j ComponentsT...

Page 15: ...Scroll to Settings using the arrows Press menu to confirm Scroll to Auto Eco activation using the arrows Press menu to confirm Select On with the keys Press menu to confirm and esc to exit g OffTime...

Page 16: ...ng the arrows Press menu to confirm Scroll to the Chimney Sweep Function function using the arrows Press menu to confirm Select On with the keys Off by default Press menu to confirm and esc to exit l...

Page 17: ...blackens and the burningpottobecomeencrusted cleanthestove cleanthefumeconduitandthechimneyflue ATTENTION Makesurepelletsandashhavenotaccumulatedinthebrazierduetofailedignition Ifthebrazierisnotclea...

Page 18: ...6 Fig 14 Display Fig 15 Display Fig 16 Display Withfunction 1 or 2 or 3 or 4 or 5 thefanisforcedtoworkattheselectedoutput Forexample bysetting 3 evenifthe fan is set to heat output 5 it will work as i...

Page 19: ...or keyhighlightwiththewhitebackgroundthedayinwhichonewishestoactivatethetimerandconfirmwiththe menu key Ifno day of the week is confirmed as active in turn the timer programme will not appear active...

Page 20: ...procedure begins the panel shows Off Active Eco small flashing flame see Fig 21 When the stove is switched off the panel shows active OFF ECO with the flame icon off For an ECO switch on the following...

Page 21: ...madewiththesupportoftheauthorisedtechnician ActivatesonlywiththeEasySetfunctiondisabled SET 0 Thisfunctionisforadaptingthestovetothepelletsthatarebeingused Infact asthereareseveraltypesofpelletsonthem...

Page 22: ...causeabadcombustion afrequentburningpotobstructionandexhaustconduitsobstruction Furtherit decreases the calorific value soils the glass and increases consumptions and ash and unburnt granules quantity...

Page 23: ...pression alarm and proceeds to switch off Wait until it switches off then light it again Fig 26 Dooropen Fig 27 deterioratedgasket Fig 28 Timer 90seconds Tooperatecorrectly thestovemustworkwiththepell...

Page 24: ...mperature 0 C 50 C 38 khz infrared signal Used batteries contain metals which are harmful for the environment they must therefore be disposed of separately in the special containers Fig 30 Remotecontr...

Page 25: ...run until the flame goes out due to lack of fuel and until a minimum level of cooling is reached 12 7 TEMPORARY POWER CUT If the power cut lasts less than 10 the boiler returns to its previous operati...

Page 26: ...utine maintenance alert it does not block the system When this flashing message appears upon start up it means that the preset operating hours have elapsed before maintenance Contact the service centr...

Page 27: ...UPANDOPTI MALOPERATIONOFYOURPELLETPRODUCT For the brazier to be cleaned properly remove it from its housing completely and thoroughly clean all the holes and the grate on the bottom If good quality p...

Page 28: ...they must be removed with the aid of a vacuum cleaner see Fig 37 13 5 FUME PIPES ANNUAL CLEANING Clean annually from soot with brushes The cleaning operation must be executed by a specialized stove re...

Page 29: ...orTechnicalAssistanceCentre during thenecessaryannualendofseasonscheduledmaintenanceoperations Thiswaythepaintwillprotecttheinnerpartsofthecom bustion chamber blocking any type of oxidative process Fi...

Page 30: ...M SOLVING Before of every Authorized Technician intervention the same Technician has the duty to check if the parame tersofthemotherboardcorrespondtothoseofthetableyouown Incaseofdoubtsregardingtheuse...

Page 31: ...t loading Check if on the display there is an ACTIVE ALARM Have the stove checked Flames are weak and orange coloured pellets do not burn properly and the glass blackens Not sufficient com bustion air...

Page 32: ...elisation can be noxious to health The stove is at its highest power but does not heat up Ambient temperatu re reached The stove is at its minimum value Increase the desired ambient temperature Stove...

Page 33: ...Nm3 Heat output Nominal heat output Pnom 10 5 kW Minimum heat output indicative Pmin 3 kW Useful efficiency NCV as received Useful efficiency at nominal heat output th nom 90 Useful efficiency at min...

Page 34: ...0 mg Nm3 NOx al 13 O2 130 mg Nm3 Heat output Nominal heat output Pnom 10 5 kW Minimum heat output indicative Pmin 3 kW Useful efficiency NCV as received Useful efficiency at nominal heat output th nom...

Page 35: ...35 KOBE FENICE SPARK INDACO PRINCE...

Page 36: ...CADEL srl 31025 S Lucia di Piave TV Via Foresto sud 7 Italy Tel 39 0438 738669 Fax 39 0438 73343 www cadelsrl com www free point it www pegasoheating com Rev 00 2022...

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