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1-800-732-0144
Please read and follow the instructions in this manual. Proper fit of the collar is important. A collar worn for
too long or made too tight on the dog’s neck may cause skin damage. This is called bed sores; it is also called
decubitus ulcers or pressure necrosis.
• Avoid leaving the collar on the dog for more than 12 hours per day.
• When possible, reposition the collar on the dog’s neck every one to two hours.
• Check the fit to prevent excessive pressure; follow the instructions in this manual.
• Never connect a lead/leash, tags, or other items to the collar; it will cause excessive pressure on the
Contact Points.
• When using a separate collar for a lead/leash and/or tags, don’t put pressure on the electronic collar.
• Before playing with your dog, remove the collar. The activity may cause your dog to bark, which could lead
to him associating the play with the correction.
• Wash the dog’s neck area and the Contact Points of the collar weekly with a damp cloth. Turn the unit off
before touching the Contact Points. Ensure the dog’s neck is thoroughly dry before replacing the collar.
• Examine the contact area daily for signs of a rash or a sore.
• If a rash or sore is found, discontinue use of the collar until the skin has healed.
• If the condition persists beyond 48 hours, see your veterinarian.
For additional information on bed sores and pressure necrosis, please visit the Support section for bark
control at support.sportdog.com.
These steps will help keep your dog safe and comfortable. Millions of dogs are comfortable while they wear
stainless steel contacts. Some dogs are sensitive to contact pressure. You may find after some time that your
dog is very tolerant of the collar. If so, you may relax some of these precautions. It is important to continue
daily checks of the contact area. If redness or sores are found, discontinue use until the skin has fully healed.
• You may need to trim the hair in the area of the Contact Points or switch to the longer Contact Points to
ensure consistent contact. Never shave the dog’s neck; this may lead to a rash or infection.
• You should not make the collar any tighter than is required for good contact. A collar that is too tight will
increase the risk of pressure necrosis in the contact area.
• Do not mix old and new batteries.
• Do not mix standard, alkaline, or rechargeable batteries.
• Do not use rechargeable batteries.
• Exhausted batteries should be removed immediately. Do not dispose of batteries with household waste.
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