CA RING TOSS, Standard Operating Manual

Page: 45 / 46

Coastal Amusements Inc. | Ring Toss
45
FACTORY WARRANTY
Coastal Amusements, Inc. warranties all parts and components in new games. All parts and
components are warranted against material defects and workmanship as follows:

Proprietary Electronic Hardware: 180 days

Monitors: 180 days

Other (non-proprietary) Electronic Hardware: 90 days

Mechanical Components and Motors: 90 days
Coastal Amusements, Inc. will not be responsible to furnish parts, components or service
under warranty if:

Game components or parts have failed through normal wear and tear.

Game components or parts have failed because of abuse or abnormal operation.

Game components or parts have failed do to damage caused by improper service, or
service performed by unqualified or unauthorized personnel.

Game components or parts have failed do to arbitrary or unauthorized modification.
Certain procedures must be followed to ensure the game parts and components are covered
under warranty and that proper credit is issued for returned parts and components as
follows.

Customer must provide a valid serial number for the game to be serviced.

An RMA number must be obtained from our customer service staff for all warranty
parts.

The RMA number must appear on the return shipping carton in order to ensure proper
credit.

Coastal will replace the defective parts with new or factory reconditioned parts.

Defective parts covered under warranty must be returned within 30 days.

Defective parts returned after 30 days and before 60 days will incur a 25% restocking
charge.

Defective parts returned after 60 days will receive no credit.