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4.3 Answering call   

4.3.1 Answering Calls at Operator Mode   

The Ext (s) which is set to ring will ring when an incoming call is received, and pick up the handset you may answer the 
call directly.    Under the default mode, Ext.11 and Ext.12 will ring. 

4.3.2 Answering Calls at Auto-attendant Mode

except 108

 

The system use one paragraph of OGM messages, the relevant messages will be heard automatically when a 
exterior caller call the C.O. line.     

  When a caller dials “0” for inquiry, operator extension will ring. If operator extension is busy, you can use the function 

4.9.3 “Call Forwarding When Ext is Busy” 

4.3.3 Call Pick Up   

Format:    # 9 (Indirect-Dialing-Out mode) 

Description: Allows you to answer an incoming call (direct or transferred) that is ringing at another Ext. 

 

  1. If the Ext is at Direct-Dialing-Out mode, you should input:    * # 9. 

        2. Internal call also can be picked up. 

4.4 C.O. Line Reservation (except 108)   

Format:    Pat the hook and # # (Reservation) 

 

 

* # 9 (Restore) 

Description: Extension N is talking with C.O. line A and at this time B calling in , Extension N Pat the hook and press # # 

to make A in state of caller On Holding( A is hearing music while waiting ). At this moment, Extension N also 
can make Call Pick Up(input #9), Call Transfer, Dialing Out etc.···  if Extension N will restore the 
connection with C.O. line, just input *#9 

         

  The maximum duration time of C.O. line call holding is 2 minutes.

 

 

 

 

 

 

 

 

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Summary of Contents for CPS-Z

Page 1: ......

Page 2: ... 11 3 5 2 Monitoring the recorded OGM 11 3 6 Monitoring the Holding Music except 108 11 3 7 Setting Operator and Ring Ext 12 3 7 1 Setting Operator except 108 12 3 7 2 Assign Ringing Extensions for Certain C O Line 12 3 7 3 Disable Ringing Ext for Certain C O Line 12 3 7 4 Disable All Exts Ringing for Certain C O Line 12 3 8 Auto attendant Mode no Answer Process except 108 13 3 8 1 Cut off C O Lin...

Page 3: ...Calls at Operator Mode 23 4 3 2 Answering Calls at Auto attendant Mode except 108 23 4 3 3 Call Pick Up 23 4 4 C O Line Reservation except 108 23 4 5 Call Transfer 24 4 6 Secretary Function Outgoing Call Transfer Function 24 4 7 Three Way Conference 1 C O Line and 2 Exts 25 4 8 Call Forwarding except 108 25 4 8 1 Setting Call Forwarding Directly 25 4 8 2 Clear Setting Call Forwarding Directly 25 4...

Page 4: ...design So a complete system is of advanced technology and high integrated level 2 Programming can be made by regular phone 3 Other normal functions Direct Access when Power Failure Ringing Identify Memory Protect while Power Off Call Pick up Call Transfer Music on holding Flash Time Choice Outgoing Call Transfer Auto Operator Mode except 108 Three Way Conference Outgoing Message Recording except 1...

Page 5: ...quick installation and connection it is strongly recommended that the user read and follow the following instruction carefully so as not to damage the system accidentally by incorrect operation 2 1 System Appearance Front View Rear View 206 Rear View 308 Rear View 4 ...

Page 6: ...rame should be avoided 4 Please keep the exchange away from other equipment producing large electromagnetic disturbance such as motor and large transformer 5 None of the wiring of any extension should share the pipeline with power supply or antenna Neither should the extension be close to antenna for air broadcasting including short wave 6 Avoid damaging the power supply cable Keep it away from wa...

Page 7: ...nd working state of the machine 3 Pick up the handset of extension 11 A sharper internal dial tone indicates that the system is working normally You can start to setup operation now 2 6 Direct Access when Power Failure The C O lines will be connected direct to the special Exts automatically when the power failure The No 1 C O line will be connected to Ext 11 and No 2 to Ext 12 No 3 to Ext 13 So yo...

Page 8: ...e setting You need to check it out and reset the system It is only after the end of the long beeps you can continue another system operation You must use enable C O lines command according to the actual trunk lines before using this product if you don t enable any C O line the system will consider there is no C O line and doesn t auto detect C O line In default setting 108 is in Enable status 206 ...

Page 9: ...t Setting Format 0000 Description The system will restart with the default factory setting The command has no effect on the status of enabling disabling C O line 3 3 Enable Disable C O Lines You must use these commands according to the actual trunk lines before using this product If you don t enable any C O line the system will consider there is no C O line and doesn t auto detect C O line 3 3 1 E...

Page 10: ...roduct you want use C O line 1 and C O line 2 and the line 3 is not in use 3 3 4 Disable No M C O Line except 108 Format 061M Explanation M C O line No M 1 3 Description Disable the M C O line 3 4 Setting Operating mode except 108 3 4 1 Setting Auto attendant Mode OGM for All C O Lines Format 1 0 Description allows all the C O lines in Auto attendant Mode DISA Direct Inward System Access status In...

Page 11: ... C O line Format 10M Explanation M C O line No 1 No 3 Description allows the No M C O lines in Auto attendant Mode DISA Direct Inward System Access status Example Set C O line 2 and 3 in Auto Attendant mode other C O line in operator mode 1 If the caller doesn t know the extension number he can inquiry the operator by dialing 0 2 Outgoing Message must be record when setting this mode 3 4 4 Setting...

Page 12: ...ecording 4 If the caller dials a number before the system finishes playing the message the system will terminate playing the message waiting for the caller to complete dialing 5 The caller will be connected to operator if he dials 0 first for inquiry 3 5 2 Monitoring the recorded OGM Format 13 Description Confirms the recorded message in the OGM recording program you can check if the recording is ...

Page 13: ... Format 3MN0 Explanation M the C O line No M 1 3 N the Ext line No N 1 8 Description In operator mode when calling of No M C O line come in Exts N will ring at the same time Default setting 108 All Exts will ring 206 308 Ext 11 and Ext 12 will ring 3 7 3 Disable Ringing Ext for Certain C O Line Format 3MN1 Description Disable Exts N ring when calling of No M C O line come in 3 7 4 Disable All Exts...

Page 14: ...o attendant mode if the C O line doesn t dial the extension number over 5 seconds or more after hearing the OGM then the C O line will be cut off Default setting The C O line will be cut off if no dialing 3 8 2 Transfer to Operator Format 161 Description In auto attendant mode if the C O line doesn t dial the extension number over 5 seconds or more after hearing the OGM then the C O line will be t...

Page 15: ...ion set Direct Dialing Out mode for Ext N Example Set Direct Dialing Out mode for Ext 17 1 In Direct Dialing Out mode extension make intercom call should dial first then dial the extension number 2 No need dial 9 before outgoing call 3 10 Call Restriction Class Assignment 3 10 1 Class Assignment for All Extensions Format 40 L Explanation L class number L 0 6 Description Assign dialing out class L ...

Page 16: ...e the restriction class to 3 for extension 13 and 4 for 18 3 10 2 Class Assignment for Certain Extension Format 40 N L Explanation N the Ext line No N 1 8 L class number L 0 6 Description Assign dialing out class L for certain Ext N Example Assign class 3 for Ext 16 3 11 Setting Restriction Item A B 3 11 1 Setting Restriction Item A Format 4 1 Q ABCD Explanation ABCD the initial digits of the call...

Page 17: ... A Format 4 1 Description to clear all the call out restriction of certain numbers of item A 3 11 4 Setting Restriction Item B Format 4 2 Q ABCD Explanation ABCD the initial digits of the calling number to be locked it can be from 1 digit to 4 digits it should be ended with if less than 4 digits Q The group series from 01 to 16 Description to restrict the call out number starting with ABCD Example...

Page 18: ... it can be from 1 digit to 4 digits it should be ended with if less than 4 digits P The group series from 01 to 16 Description Permit to dial the phone numbers starting with ABCD only Example Ext 15 is be assigned dialing out class 0 now you want Ext 15 can dial the numbers with initial digits 0592 179 1 16 groups of initial digits can be set 2 This function only work for dialing out class 0 3 12 ...

Page 19: ...all Example Set Ext 14 outgoing call duration to 8 minutes 3 13 2 Clear Calling Time Restriction Format 6N00 Explanation N the EXT No N 1 8 Description Clear the Ext N outgoing call duration restriction Example Clear the Ext 14 outgoing call duration restriction 3 14 Allow Ext to Use Certain C O Line Restrict except 108 3 14 1 Allow All Exts to Use Certain C O Line Format 7M Explanation M C O line...

Page 20: ...Restrict Certain Ext to Use Certain C O Line Format 7MN1 Explanation M C O line No M 1 3 N Ext No N 1 8 Description This function restrict the Ext N to use C O line M Example Restrict Ext 18 can use C O line 2 3 15 Flexible coding 3 15 1 Assign Extension Number Freely Change the Exts Number Format 9Nabcd Explanation N the extension series number N 1 8 abcd the new number 1 to 4 digit number if new...

Page 21: ...anged all the extensions must be reset after setting extension No 1 All the new numbers should be equal digits and not in duplicate For example to set the extension s number to 4 digit number 8001 8008 the user should dial 918001 at first then dial 928002 938003 one by one up to 988008 3 15 2 Restoring Original Extension Numbers Format 9000 Description return to the Exts number of the default sett...

Page 22: ...one Example You call out with number 80129876 in Indirect Dialing Out mode 1 The user should dial 9 within 15 seconds after hearing the internal dialing tone 2 If Ext is at Direct Dialing Out mode pick up the handset and dial desired number directly after hearing the C O line tone In this situation you can redial the last telephone number 4 1 2 Outward Call by Choosing a Certain Line except 108 Fo...

Page 23: ... seconds during that you should pick up the ring call otherwise the call cancelled 2 If the Ext is at Direct Dialing Out mode you should input 0 then hang up 4 2 Intercom Call 4 2 1 Intercom Call at Indirect Dialing Out Mode Format Dial the Ext number directly Example Call the Ext 18 Intercom calling is free of charge 4 2 2 Intercom Call at Direct Dialing Out Mode Format Ext number Description Mak...

Page 24: ... When Ext is Busy 4 3 3 Call Pick Up Format 9 Indirect Dialing Out mode Description Allows you to answer an incoming call direct or transferred that is ringing at another Ext 1 If the Ext is at Direct Dialing Out mode you should input 9 2 Internal call also can be picked up 4 4 C O Line Reservation except 108 Format Pat the hook and Reservation 9 Restore Description Extension N is talking with C O...

Page 25: ...ill cut off 5 After A pat the hook then hear the error massage that means the system is busy A can continue to pat the hook or press the FLASH button until the error massage is disappear 6 A make invalid operation or B is busy After System indicate with du du du A can repeat the operation 7 A hangs up and B does not pick up A pick up again and press 9 If the Ext is at Direct Dialing Out mode you s...

Page 26: ...he connection with C O line and B will stop ringing 2 The Ext which transfer the call has 5 seconds to dial the Ext number required otherwise his incoming call will be back to him again 4 8 Call Forwarding except 108 4 8 1 Setting Call Forwarding Directly Format 81 abcd then hang up Explanation abcd is desired Ext number This is at Indirect Dialing Out mode Description Allows the Ext user to trans...

Page 27: ...t be stored 4 8 4 Clear Setting Call Forwarding When Ext is Busy Format 82 then hang up Description Clear setting of call forwarding when Ext is busy or nobody available after 25 seconds 4 9 Inquiry Functions except 108 Format 61 Description During installing and testing of the system it is very convenient to find the Ext number The system use du for this purpose Example After input 61 on Ext 13 y...

Page 28: ...7 M 3 The monitor is responsible for the legal issues resulting from the operation 4 12 Connect with Operator Directly except 108 Format 0 Description Ext will connect with operator directly If the Ext is at Direct Dialing Out mode you should only input 0 4 13 Setting Don t Disturb Clear except 108 4 13 1 Setting Don t Disturb Format 83 Description If Don t Disturb is set for the extension then th...

Page 29: ...one Reconnect the wiring or try to remove the telephone s failure Bad connection Screw down the joint Cacophony The distributing of line is not reasonable Leave telephone from the disturbing source Bad tone Mix using of non standard telephones Use the standard telephones No incoming Devoid function of incoming telephone display Write application to telecommunication office telephone display Wrong ...

Page 30: ... Service grade Grade of private passwords or outgoing call grade 0 6 TT Time in minute for call duration control ranges from 01 to 99 F Flash time class Chap 7 Default Settings C O line 108 is in Enable status 206 308 are in Disable status Operating mode All C O line in Operator mode but 108 doesn t has auto attendant mode Dialing out mode 108 is in Direct Dialing Out mode 206 308 is in Indirect D...

Page 31: ...rence Call Pat hook Ext 7 Caller on holding except 108 Pat hook 8 Call Pickup 9 9 setting 81 Ext number 81 Ext Number 9 Call Forwarding Directly except 108 clear 81 81 Setting 82 Ext number 82 Ext number 10 Call Forwarding when Ext is busy or nobody available except 108 clear 82 82 11 Automatically Call back Busy come on except 108 0 0 12 Automatic Reporting of Ext number voice except 108 61 61 13...

Page 32: ...Indirect Dialing Out mode for Ext N 2N1 18 Direct Dialing Out mode for all the Exts 20 19 Indirect Dialing Out mode for all the Exts 21 20 Enable Exts N ring When calling of No M C O line come in 3MN0 21 Disable Exts N ring When calling of No M C O line come in 3MN1 22 Disable all Exts ring When calling of No M C O line come in 3M 23 Assign dialing out class L for certain Ext N 40NL 24 Assign dial...

Page 33: ...ertain C O line M except 108 7MN0 37 To restrict the EXT N to use C O line M except 108 7MN1 38 Allow every Exts to use C O line M except 108 7M 39 The Exts number return to the default setting 9000 40 To change the Ext N to new number abcd 9Nabcd 32 ...

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