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TG69B

Hazard Definitions 

CAUTION

Indicates presence of hazards that will 

or can cause minor personal injury or 

damage to equipment.

 

NOTICE

Indicates special instructions on installa-

tion, operation or maintenance that are 

important but not related to personal injury hazards.

C726 Alternator 

Troubleshooting Guide 

C.E. Niehoff & Co.

Battery Conditions

NOTICE

Battery conditions may be observed 

during cold-start voltage tests until 

temperatures of electrical system components stabilize.

 

Maintenance/Low Maintenance Battery

• 

Immediately after engine starts, system volts are lower 

than regulator setpoint and amp output is medium.

• 

3–5 minutes into charge cycle, system voltage increase 

and amps decrease.

• 

5–10 minutes into charge cycle, system volts increase 

  to or near regulator setpoint and amps decrease to a 

  minimum.

• 

Low maintenance battery has same characteristics as 

maintenance battery but slightly longer recharge time.

Maintenance-free Battery

• 

Immediately after engine starts, system volts are lower 

than regulator setpoint and charging amps are low.

• 

Volts and amps remain low when charge cycle begins.

• 

After alternator energizes, voltage increases by several 

tenths. Amps increase to medium-to-high levels.

• 

Volts will increase to setpoint and amps will decrease.

Time required to reach optimum voltage and amps will 

vary with engine speed, load, and ambient temperature.

High-cycle Maintenance-free Battery. 

These batter-

ies respond better than standard maintenance-free. 

Charge acceptance of these batteries may display char-

acteristics similar to maintenance batteries. 

 

AGM (Absorbed Glass Mat) Maintenance-free 

Battery. 

These dry-cell batteries respond better than 

standard maintenance-free batteries. If battery state of 

charge drops to 75% or less, recharge batteries to 95% 

or higher separately from engine charging system to 

avoid damaging charging system components and pro-

vide best overall performance. Charge acceptance may 

display characteristics similar to maintenance batteries.

Contents
Section A: Wiring Diagram ...........................................

2  

Section B: Basic Troubleshooting ...............................

Section C: Advanced Troubleshooting .......................

5

Required Tools and Equipment

• 

Digital Multimeter (DMM)

• 

Ammeter (digital, inductive)

• 

Jumper wires

Testing Guidelines

Professional service technicians rely on the following 

guidelines when testing electrical components.

Voltage testing:

• 

Set meter to proper scale and type (AC or DC).

• 

Zero meter scale or identify meter burden by touching 

meter leads together. Meter burden must be subtract-

ed from final reading obtained.

• 

Be sure meter leads touch power source area only. 

Prevent short circuit damage to test leads or source 

by not allowing meter leads to touch other pins or ex-

posed wires in test area.

• 

Use CEN tools designed especially for troubleshoot-

ing CEN alternators when available. 

Resistance (ohms) testing: 

• 

Set meter to proper scale.

• 

Zero the meter scale or identify meter burden by 

touching meter leads together. Meter burden must be 

subtracted from final reading obtained.

• 

Be sure meter leads touch power source area only. 

Do not allow fingers or body parts to touch meter 

leads or power source during reading.

• 

Take reading when power source is at 70º F/21º C. 

Readings taken at higher temperatures will increase 

reading. Conversely, readings taken at lower temper-

atures will decrease reading.

• 

Test directly at power source. Testing through extend-

ed harnesses or cable extensions may increase read-

ing.

Voltage drop testing:

 

• 

Measure voltage between B+ on alternator or power 

source and B- (ground) on alternator or source. Re-

cord reading. Move to batteries or other power source 

and measure again between B+ and B- terminals on 

battery or other power source. The difference be-

tween the two readings represents voltage lost within 

circuit due to, but is not limited to, inadequate cable 

gage or faulty connections. 

• 

Voltage drop measurements must be taken with all 

electrical loads or source operating.

Dynamic/Live testing: 

Definition: Connecting power and 

ground to a component to test operation/function out of 

circuit. 

• 

Connect jumper leads directly and securely to 

power source contacts of component being tested. 

• 

Make any connection to power and ground at power 

supply or battery source terminals. Do not make 

connection at component source terminals, as that 

may create an arc and damage component 

source 

terminals.

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