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Page 4

TG69B

Basic Troubleshooting

1.  Inspect charging system components for damage. 

Check connections at B– cable, B+ cable, and regulator 

harness. Check regulator terminal wiring from regulator 

to vehicle components. Repair or replace any damaged 

component before electrical troubleshooting. 

2.  Inspect vehicle battery connections. Connections must 

be clean and tight. 

Preliminary Check-out

Check symptoms in Table 1 below and correct if necessar

y.

Required Tools and Equipment

Identification Record

Enter the following information in the spaces provided 

for identification records.

 

Alternator model number:

 

Regulator model number: 

 

Voltage setpoints listed on regulator: 

TABLE 1: Preliminary Charging System Check-Out

CONDITION:

CHECK FOR:

Low Voltage 

Output

Low battery state of charge. 
Load on system exceeds rated out-

put of alternator.
Faulty wiring or poor ground path.
Faulty alternator or regulator.
Wrong regulator installed.
Wrong pulley installed.
Power-limiting feature activated (see 

page 6, chart 3).                     

High Voltage 

Output

Faulty regulator.
Faulty alternator.

No Voltage 

Output

No energize signal at IGN terminal 

on regulator.
Faulty alternator B+ terminal 

connection.
Faulty alternator or regulator.

• 

Digital Multimeter (DMM)

• 

Ammeter (digital, inductive)

• 

Jumper wires

3.  Determine battery type, voltage, and state of charge. 

Batteries must be all the same type. If batteries are 

discharged, recharge or replace batteries. Electrical 

system cannot be properly tested unless batteries 

are charged 95% or higher. See page 1 for details.

4. 

Connect meters to alternator:

• 

  Connect  DMM red lead to alternator B+ 

terminal.

• 

  Connect  DMM black lead to alternator B– 

terminal.

• 

  Clamp inductive ammeter onto B+ cable.

5.  Operate vehicle and observe charge voltage. 

Charge voltage should increase and charge amps 

should decrease. Battery is considered fully charged 

when charge voltage is at regulator setpoint and 

charge amps remain at lowest value for 10 minutes. 
If voltage is at or below regulator setpoint, allow 

charging system to operate for several minutes to 

normalize operating temperature. If charge voltage 

does not increase within 10 minutes, go to Chart 1 

on page 5.

CAUTION

If voltage exceeds 46 V, shut down 

system immediately.

 

Damage to 

electrical system may occur if 

charging system is allowed to op-

erate above 16 V for more than 3 

seconds.

Check for OVCO Condition

• 

Shut down vehicle and restart engine. If alternator 

functions normally after restart, a no output condition 

was normal response of voltage regulator to high 

voltage condition. 

• 

Inspect vehicle electrical system, including loose 

battery cables. If battery disconnects from system, it 

could cause high voltage condition in electrical 

system, causing OVCO circuit to trip.

• 

If you have reset alternator once, and electrical 

system returns to normal charge voltage condition, 

there may have been a one time, high voltage spike, 

causing OVCO circuit to trip.

• 

If OVCO circuit repeats cutout a second time in short 

succession and shuts off alternator field circuit, try a 

third restart. If OVCO circuit repeats cutout, follow 

troubleshooting procedures in charts 1 and 2 on 

pages 5 and 6.

Section B: Basic Troubleshooting

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