8
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Nothing is displayed on the LCD
screen
The UPS is not on
Press the power button to turn the
UPS on
The battery voltage is too low
Charge the battery for at least 6 hours
The battery is faulty
Replace the battery
The UPS is always on Battery
Mode
The power cord is loose
Check that the power cord is plugged
in properly
The UPS beeps continuously
Please check the LCD Display table on Page 6 for details
Battery backup time is too short
The battery voltage is too low
Charge the battery for at least 6 hours
There is an overload
Unplug some noncritical devices.
Please verify that the load matches the
UPS capabilities.
The battery is defective
Contact [email protected] for
assistance
The surge protection outlets are
not providing power
The circuit breaker has tripped
from an overload
Turn the UPS off and unplug one piece
of equipment. Wait 10 seconds, reset
the circuit breaker then turn the UPS
on again.
The UPS will not turn on
The on/off switch is designed so
the user must press the button for
at least 2 seconds to turn it on
Turn the UPS off. Wait 10 seconds then
turn it on again.
The unit is not plugged into an
outlet
The unit must be connected to a
properly grounded outlet providing
110/120V and 50/60 Hz
The battery is worn out
Contact bXterra at
[email protected] about
replacement batteries
TECHNICAL SPECIFICATIONS
MODE
POWER
BUTTON
LED
LCD DISPLAY
DESCRIPTION
AUDIO
Low Battery Fault
On
Charge the UPS for
at least 12 hours or
replace the battery
Continuously beeping
Backlight
During faults and alarms, the backlight will always stay
on.
In other modes, the backlight will light up when the
device’s buttons are pressed. If no buttons are pressed
within 20 seconds, the backlight will turn off.
MODEL
BM550LCD
BM750LCD
BM850LCD
Topology
Standby
INPUT
Voltage
120V
Frequency Range
50/60 Hz ± 5 Hz (auto sensing)
Input Voltage Range
88 - 139V
