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Notes 

* Flow rates are from 10 and up to a peak of 50 litres / min. At flow rates under 10 litres / 

min, the hardness may not be effectively removed from the water. If peak flow rates are 

sustained for longer than 10 minutes, the softener capacity may be reduced resulting in 

hard water breakthrough.

**The proportional brining control system calculates the exact amount of water and salt 

required to regenerate the water softener. The amounts used will vary depending on water 

usage patterns.

SPECIFICATION TABLE

Model 

WS355 

WS455 

WS555 

WS655 

WS755 

Size           

14 Litre 

10 Litre 

14 Litre 

20 Litre 

25 Litre 

Height (mm) 

602 

532 

602 

804 

804 

Width (mm) 

270 

270 

270 

270 

270 

Depth (mm) 

480 

480 

480 

480 

480 

Unit weight Kg (empty) 

22 

18 

22 

27 

32 

Unit weight Kg (in service) 

50 

40 

50 

61 

66 

Maximum peak flow rate L/min* (hi-flo) 

30 (50) 

50 

50 

30 (50) 

30 (50) 

Maximum continuous flow rate L/min (hi-flo) 

25 (30) 

30 

30 

25 (30) 

25 (30) 

Basic flow rate (flow @ 1 bar pressure loss)  

26 

24 

26 

28 

28 

Minimum flow rate L/min* (hi-flo) 

10 (10) 

10 (10) 

10 (10) 

10 (10) 

10 (10) 

Min/Max salt usage per regeneration Kg** 

1.2-2.4 

0.3-1.2 

0.6-2.0

0.9-2.5 

1.2-3.0

Water used per regeneration litres** 

<80 

<75 

<80 

<125 

<145 

Maximum pressure (bar) 

5.0 

5.0 

5.0 

5.0 

5.0 

Minimum pressure (bar) 

1.7 

1.7 

1.7 

1.7 

1.7 

Maximum water temperature °C 

49 

49 

49 

49 

49 

Minimum water temperature °C  

Primary voltage a.c. (transformer) 

220 

220 

220 

220 

220 

Secondary voltage d.c. (controller) 

12 

12 

12 

12 

12 

Inlet / outlet connections (BSP) 

¾” 

¾” 

¾” 

¾” 

¾” 

Drain connection (tube) 

½” 

½” 

½” 

½” 

½” 

Salt storage Capacity – Block/ Tablet (Kg) 

n/a /20

n/a /24

n/a /24

8 /15 

8 / 19 

Maximum Softened Water Capacity (Litres) 

2500 

1667 

2500 

3333 

4167 

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Note. If the home position is not detected within 10 minutes, the main display will show 

an Err 1 message to indicate a controller error and an audible alarm will sound. The 

error condition can only be cleared by removing and re-applying the power.

IF PROBLEM PERSISTS, PLEASE CALL YOUR BWT STOCKIST OR CONTACT 

OUR TECHNICAL HELP DESK ON  01494 838 100.

CHECKLIST

SOLUTION

Page

Section

PROBLEM: NO WATER

Is the mains stop valve 

open?

Open the mains stop valve.

11

9

Are the inlet and outlet 

valves of the water softener 

open?

Open the inlet and outlet valves to 

the water softener.

11

9

PROBLEM: WATER RUNS FROM THE DRAIN CONSTANTLY

Is the unit in recharge 

mode?

If yes, this is normal, wait until the 

recharge is complete.

5

There should be no flow to drain in 

the service position. Isolate the 

softener and call for service.

11

9

PROBLEM: EXCESSIVE SALT USAGE

Check the hardness 

setting.

Reduce the hardness if incorrect.

11-12

8

PROBLEM: ELECTRONIC DISPLAY

The display shows error 

code "Err 1", audible alarm 

sounds, (see note below).

Check all the connections are 

secure. Turn the power off for 10 

seconds then turn back on, allow 

the system to reset.

10

5

The display shows error 

code "SALt", and an

audible alarm sound.

The low salt alarm is active. Fill the 

brine cabinet with salt. Pressing the 

SET key will reset the salt alarm to 

full capacity of salt.

10

6

Is the digital display blank? Check the power is turned on and 

all the connections are secure.

10

5

PROBLEM: UNIT REGENERATES AT THE WRONG TIME

Is the present time correct?

Is the regeneration time

correct?

Reset the present time.

Reset the regeneration time.

12

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3

WSINST 20pp A5 Seot 2017.indd   16

08/09/2017   08:43

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Summary of Contents for WS Series

Page 1: ...and operating instructions close at hand to avoid any mistakes and before carrying out any work on the device you should read the fitting and operating instructions carefully and follow them While our data sheets and brochures should provide advice to the best of our knowledge the content thereof is not legally binding BWT WS Range Water Softener WSINST 20pp A5 Seot 2017 indd 1 08 09 2017 08 43 ...

Page 2: ...is manual Protect from high low temperatures Important do not install the water softener where it or its connections including the drain overflow lines will be subject to temperatures under 5ºC or above 40ºC Electrical safety Only use the transformer plug supplied Before use ensure that the connection data on the data plate voltage and frequency match that of the mains electricity supply If in any...

Page 3: ...process 6 7 Installation and operating considerations 8 Typical Installation layout PART TWO 9 11 Installing your water softener Programming procedure 12 14 PART THREE Troubleshooting guide 15 16 Specification table 17 Warranty 18 CONTENTS 3 WSINST 20pp A5 Seot 2017 indd 3 08 09 2017 08 43 ...

Page 4: ... based on the extensive experience of BWT in the UK Rotary valve means less moving parts for greater reliability Flow rates suitable for use on conventional and modern plumbing systems Custom backlit easy read display At a glance capacity remaining indicator helping to provide a continuous supply of softened water Memory back up facility allows the AMECS to restore all key settings held in its mem...

Page 5: ...t To drain Brine pick up Rinse water to drain Hard water SOFTENING CYCLE REGENERATION CYLCE RINSING CYCLE Periodically these resin beads are automatically cleaned and regenerated by rinsing with a small amount of brine a salt solution The brine with the accumulated hardness is then flushed away to the drain All this takes place automatically All that remains for you to do is occasionally top up th...

Page 6: ...rong enough to support an approximate total weight of 50 Kg Your new water softener has been designed to operate efficiently and effectively with an incoming water pressure of between 1 7 to 5 BAR If your water supply is likely to fall outside these limits then we would recommend that a booster pump or pressure limiting valve should be fitted respectively PLEASE NOTE UK Water Regulation guidelines...

Page 7: ...the water softener above ground level e g In the loft the following instructions should be strictly adhered to 4 Plumbing systems 5 Backflow prevention device 5 Your water softener installation must include at least one drinking water tap that is not fed by the water softener It is recommended that individuals on a low sodium diet should follow the Department of Health s advice that water from a d...

Page 8: ... Key to the diagram A Non return valve B Pressure reducing valve where required C Inlet valve D By pass valve E Outlet valve 6 PART ONE A B C E D Mains stop valve Drinking water Drain hose Overflow Valve Head Brine Cabinet Inlet Outlet Rising Main The overflow must discharge to a place that is visible outside the building TYPICAL INSTALLATION LAYOUT WSINST 20pp A5 Seot 2017 indd 8 08 09 2017 08 43...

Page 9: ...can raise the drain to a maximum of 3 metres above the valve head P R A T O W T It is very important to establish the water pressure before installing the water softener If the water pressure is low then the water softener may not operate effectively If it is too high then components inside the unit may be damaged Water pressure should be tested with a gauge at the kitchen tap or outside tap It sh...

Page 10: ...the socket with the switch in the OFF position 10 7 Blending control 6 Filling the brine cabinet salt usage and the salt alarm All machines are factory set to produce water that is soft If you prefer water which is less soft turn the blending knob on the left side of the valve anti clockwise until the water meets your requirements Notes on salt usage Your water softener will only perform effective...

Page 11: ...time Shake the bottle in between and keep adding tablets to the water until the solution turns from wine red to blue record the number of tablets as you go Using the data table supplied with your kit match up the number of tablets with the hardness You will need this figure when programming your water softener in the next section of this manual supplied to the fill line with water from a hard wate...

Page 12: ...he keys to adjust the setting to match that of the one you obtained identified earlier See page 11 for details Pressing the set key once enters the hardness and moves the display to Set Recharge Time Mode Hardness Set 300 PROGRAMMING PROCEDURE PART TWO Set 02 00 RECHARGE Time Fig1 Fig2 Fig3 3 SETTING THE RECHARGE TIME see Fig3 To operate effectively your water softener needs to regenerate periodic...

Page 13: ...e control The unit will continue to keep time from the moment power is restored In this situation the time of day will need to be reset P R A T E E R H T 8 Flow indicator During normal operation a flow indicator will flash on the display at a rate of one litre per pulse when water is passing through the softener 9 Cleaning Your water softener may be cleaned using a damp cloth and a mild detergent ...

Page 14: ...ffect your water softeners performance If however the number of guests staying with you increases you will notice that the water usage patterns will alter This may cause your water softener to regenerate more often than normal As the water usage returns to its normal level the number of regenerations will also return to normal Your water softener is controlled by a microprocessor which constantly ...

Page 15: ...the pressure is between 1 7 5 0 bar 9 1 Pressure falls outside of the water softener specification Fit a pressure reducing valve or booster pump as required 9 1 Is there flow through the drain line Check the drain line is not kinked blocked or frozen 9 3 Has there been a power interruption Check that the power is on and the connections are secure 10 5 15 PART THREE TROUBLESHOOTING GUIDE IF YOUR WA...

Page 16: ...There should be no flow to drain in the service position Isolate the softener and call for service 11 9 PROBLEM EXCESSIVE SALT USAGE Check the hardness setting Reduce the hardness if incorrect 11 12 8 PROBLEM ELECTRONIC DISPLAY The display shows error code Err 1 audible alarm sounds see note below Check all the connections are secure Turn the power off for 10 seconds then turn back on allow the sy...

Page 17: ...18 22 27 32 Unit weight Kg in service 50 40 50 61 66 Maximum peak flow rate L min hi flo 30 50 50 50 30 50 30 50 Maximum continuous flow rate L min hi flo 25 30 30 30 25 30 25 30 Basic flow rate flow 1 bar pressure loss 26 24 26 28 28 Minimum flow rate L min hi flo 10 10 10 10 10 10 10 10 10 10 Min Max salt usage per regeneration Kg 1 2 2 4 0 3 1 2 0 6 2 0 0 9 2 5 1 2 3 0 Waterused per regeneratio...

Page 18: ...tion e g the failure to follow instructions or advice given by BWT or it s representatives Any defect caused by malicious or willful action negligence misuse or third party interference Any defect or damage occasioned by fire lightening explosion flood storm frost impact or other extraneous cause Consequential loss arising as a result of a defect occurring in the water softener or installation Any...

Page 19: ...WSINST 20pp A5 Seot 2017 indd 19 08 09 2017 08 43 ...

Page 20: ...enquiries bwt uk co uk BWT 2017 In the interest of product development we reserve the right the alter specifications without prior notice All photographs are to be used as a guide only Terms and conditions apply E OE WSINST 20pp A5 Seot 2017 indd 20 08 09 2017 08 43 ...

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