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Water is not dispensed
Not enough water
pressure in the water
supply
Increase the water pressure
Filter cartridge is
blocked
Insert new filter
Problem with the pres-
sure regulation or the
pump in the device
Contact a service technician
Not connected to the
power supply
Connect the device to the power
supply
Not enough water is dispensed
Filter cartridge is
blocked
Insert new filter
Incoming water pres-
sure too low
Check and, if necessary, increase
incoming water pressure
Cold water cannot be dispensed
On/off switch for cool-
ing (COLD) is off
Switch on the on/off switch for the
cooler (COLD) on the rear panel
No coolant available
Contact a service technician
Problem with the
thermostat or com-
pressor
Contact a service technician
No water in the cold
water supply
Check the water supply. If this is in
working order, inspect the water
pipework in the device
Ice formation in the
cold water tank
Disconnect the device from the
power supply, allow the ice to melt,
reconnect the device to the power
supply or switch it off
Cannot dispense CO
2
Not enough water in the
tank
Top up the water or refill the tank and
check the device's pipework
Defective pump
Contact a service technician
CO
2
on/off switch
on the rear panel is
switched off
Switch the CO
2
on/off switch to on
Cold water not cold enough
Thermostat is not set
correctly
Check the thermostat and, if neces-
sary, reduce the temperature
Water contains too little CO
2
CO
2
gas cylinder is
empty
Replace the CO
2
gas cylinder
CO
2
tank must be
vented
Turn off the water and actuate the
CO
2
outlet until only gas escapes.
Then turn on the water again and
allow the CO
2
to refill
Insufficient CO
2
pres-
sure
Increase CO
2
pressure up to 4 bar
Temperature setting is
too high
Set the thermostat to a lower temper-
ature. The higher the water tempera-
ture, the less CO
2
can be absorbed
When the CO
2
button is pressed, only
CO
2
escapes
Pump does not react
Disconnect the device from the pow-
er supply for 30 seconds and recon-
nect and press the CO
2
key again
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Flashing light at the water outlet
Wastewater tank is full
Empty the wastewater tank
Leakage sensor is
activated
Contact a service technician
Water leakage
Water pipes in the
device are defective
Close the water tap, disconnect the
device from the power supply, then
contact a service technician
UV LED indicator flashes on the control
panel, an acoustic alarm sounds and
water cannot be dispensed
UV lamp is not con-
nected properly or is
defective
Disconnect the device from the
power supply and unplug the connec-
tion; plug it back in, then switch the
device on again. If the UV lamp does
not work, then disconnect the device
from the power supply again and
replace the UV lamp. It is essential to
observe the warnings, see Section
6.4.
