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Troubleshooting & Tips

TV will not turn on

Make sure the power cord is plugged in securely to a wall 
outlet. Press the Power button on the TV. 

Poor picture

• Check if you have correctly tuned the TV.
• Low signal level can cause picture distortion. Please 

check antenna connections.

• Check if you have entered the correct channel frequency 

if you have performed manual tuning. 

No picture

• TV is not receiving any signal. Make sure the correct 

source has been selected.

• Is the antenna connected properly? 
• Is the antenna cable damaged? 
• Are suitable plugs used to connect the antenna? 
• If you are in doubt, consult your dealer.

No sound

• Check if the TV sound is muted. Press the 

Mute 

button 

or increase the volume to check.

• Sound is coming from only one speaker. Check the 

balance settings from 

Sound

 menu.

• Check Sound Output option is set correctly from Sound 

menu.

Remote control - no operation

• The batteries may be exhausted. Replace the batteries. 

Input sources - can not be selected

• If you cannot select an input source, it is possible that 

no device is connected. If not;

• Check the AV cables and connections if you are trying to 

switch to the input source dedicated to the connected 
device.

The Image is not centred in VGA source

To have your TV automatically centre the image, enter 
the 

PC Position

 menu in 

Picture

 menu highlight 

Autoposition

 and press 

OK

. Wait for it to finish. In order 

to set the position of the image manually you can use 

H Position

 and 

V position

 options. Select the desired 

option and use Left and Right directional buttons on the 
remote to set.

DVD Troubleshooting

Poor picture quality (DVD)

• Make sure the DVD disc surface is not damaged. 

(Scratch, fingerprint etc.)

• Clean the DVD disc and try again. 
See instructions described in “Notes on Discs” to clean 
your disc properly.
• Ensure that the DVD disc is in the tray with the label 

facing forward.

• A damp DVD disc or condensation may effect the 

equipment. Wait for 1 to 2 hours in Standby to dry the 
equipment.

Disc does not play

• No disc in the machine. Place a disc into the loader.
• Disc incorrectly loaded.

Note: 

Ensure that the DVD disc is in the tray with the label 

facing forward.
• Wrong type of disc. The machine cannot play CD-

ROMS, etc. The region code of the DVD must match 
the player.

Wrong OSD language

• Select the language in the set-up menu.
• The language for the sound or subtitles on a DVD cannot 

be changed.

• Multilingual sound and/or subtitles not recorded on 

the DVD.

• Try to change the sound or subtitles using DVD’s title 

menu. Some DVD’s do not allow the user to change 
these settings without using the disc’s menu.

• These functions are not available on the DVD.

No picture

• Make sure you have pressed the correct buttons on the 

remote control. Try once more.

No sound

• Check if volume is set to an audible level.
• Make sure the sound isn’t turned off by mistake.

Distorted sound

• Check that the appropriate listening mode setting is 

correct.

If nothing works

If you have tried the above solutions and none seem to 
work, try switching your TV-DVD off and on again. If this 
does not work, contact your supplier or TV-DVD repair 
technician. Never attempt to repair a defective TV-DVD 
yourself.

Product support

Help is always at hand

Product support

58

If you require any technical guidance or find that your TV is not operating as intended, a simple solution can often be found in the 

Troubleshooting

 section

 

of these instructions, 

 

or online at 

www.bush-support.co.uk 

If you still require further assistance, call one of our experts on 

0345 604 0105, 

Bush enquiry line

.

Summary of Contents for ELED24HDSDVDWB

Page 1: ...Instruction manual ELED24HDSDVDWB ...

Page 2: ......

Page 3: ...tronic Programme Guide 26 Teletext Services where available 27 Software Upgrade 27 Software upgrade search via user interface 27 3 AM search and upgrade mode 27 Settings Menu Content 28 Connectivity 36 Apps 39 Freeview Play Platform 39 Integrated Catch Up Services 39 Accessing Freeview Play catch up TV services39 Internet Browser 40 HBBTV System 40 Smart Centre 41 Alexa Ready 42 6 Other informatio...

Page 4: ......

Page 5: ...Safety information 1 ...

Page 6: ...vised to ensure that they do not play with the TV Children may not recognise dangers The swallowing of batteries can be fatal Keep batteries always out of reach of small children If a battery is swallowed seek immediate medical attention Keep the packaging films out of reach of children there is a risk of suffocation Use this TV at an altitude of less than 2000 metres above the sea level in dry lo...

Page 7: ...table surfaces the TV may tip over To prevent damage to the TV do not place any objects on top of the TV Power cord and plug Do not place the TV a piece of furniture etc on the power cord mains lead or pinch the cord Handle the power cord by the plug Do not pull the plug by holding its neck as this could result in damage to the plug Do not unplug the TV by pulling from the power cord and never tou...

Page 8: ...s throw them into fire Danger of explosion Do not use unequal batteries old and new Alkaline and carbon etc simultaneously If you will not use the TV for a long time remove the batteries and store the TV in a dry and dust free place Improper use of batteries may cause an explosion or leakage If the batteries have leaked use gloves and clean the remote control thoroughly with a dry cloth Batteries ...

Page 9: ... obtain from your local dealer if not supplied with your TV Do not install the TV on a ceiling or on an inclined wall Use the specified wall mounting screws and other accessories Tighten the wall mounting screws firmly to prevent the TV from falling Do not over tighten the screws WARNING Apparatus connected to the protective earthing of the building installation through the MAINS connection or thr...

Page 10: ...owever this product uses a visible laser beam which could cause hazardous radiation exposure Be sure to operate the player correctly as instructed RISK OF ELECTRIC SHOCK The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitu...

Page 11: ...Getting to know your TV 2 ...

Page 12: ... shadows and sunlight with full clarity colour and detail HDR HLG content is supported via native and market applications HDMI and USB inputs Licence Notification The terms HDMI HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator Inc Manufactured under licence from Dolby Laboratories Dolby Dolby Audio and the double D ...

Page 13: ...emote control first Insert two size AAA batteries Make sure the and signs match observe correct polarity Do not mix old and new batteries Replace only with same or equivalent type Place the cover back on Then secure the cover with the screw again A message will be displayed on the screen when the batteries are low and must be replaced Note that when the batteries are low the performance of the rem...

Page 14: ...functions 13 Rewind Moves frames backwards in media such as movies 14 No function 15 Play Starts to play selected media 16 Pause Pauses the media being played 17 Stop Stops the media being played 18 Fast Forward Moves frames forward in media such as movies 19 Prime Video Launches the Amazon Prime Video application 20 YouTube Launches the YouTube application 21 Exit Closes and exits from displayed ...

Page 15: ...Connections 3 ...

Page 16: ...he TV before mounting on the wall Insert or remove the CI module only when the TV is SWITCHED OFF You should refer to the module instruction manual for details of the settings The Each USB input of your TV supports devices up to 500mA Connecting devices that have current value above 500mA may damage your TV When connecting equipment using a HDMI cable to your TV to guarantee sufficient immunity ag...

Page 17: ...ume less power in standby mode you can disable the Networked Standby Mode option by setting it as Off After the settings are completed highlight Next and press OK button to continue On the next screen you need to agree to the terms and conditions of Freeview Play to make use of the related services Scroll the page to read the entire text using the up down directional buttons or Programme buttons H...

Page 18: ......

Page 19: ...Standard features 4 ...

Page 20: ...s OK button When you highlight a menu option some of the sub menu items of this menu may appear on the upper side of the menu bar for quick access To use a quick access item highlight it press OK and set as desired using the Left Right directional buttons When finished press OK or Back Return button to exit You can also see information on location weather time and date on the main TV menu screen T...

Page 21: ...ults using this option availability depends on TV model and its features Highlight and press OK A confirmation message will be displayed Highlight Yes and press OK to proceed Note that you will not be able to perform this operation again within the next few minutes 3 8 Accessibility You can access the accessibility settings menu directly using this option 3 9 Privacy Settings You can access the pr...

Page 22: ...ghlight the Edit tab and press OK to see the editing options and select the Tag Untag channel option Select the desired channel on the list by pressing the OK button while the channel is highlighted You can make multiple choices You can also use the Tag Untag all option to select all channels on the list Then press Back Return button to return to the Edit menu options Select Add Remove Favourites ...

Page 23: ... button is prohibited the symbol appears Notes on Playback 1 No sound will be heard during fast forward or rewind 2 No sound will be heard during slow motion play 3 Reverse slow motion play may not be available depending on the DVD content 4 In some cases the subtitle language is not changed immediately to the selected one 5 When the preferred language is not selected even after pressing the butto...

Page 24: ... to the previous menu if available YELLOW BUTTON Goes back to the root folder if available TEXT Press Text button to change the subtitle language or turn off the subtitles X X BLUE BUTTON Displays disc menu if available Displays disc menu if available X X RED BUTTON Zooms picture Press repeatedly to switch between zoom options Other Functions Button Combinations During playback Slow forward Sets s...

Page 25: ...Advanced features 5 ...

Page 26: ...fer according to the type of the currently open media file Only Sound Settings menu will be available while playing back audio files Loop Shuffle Mode Operation Start playback and activate All files in the list will be continuously played in original order Start playback and activate The same file will be played continuously repeat Start playback and activate All files in the list will be played o...

Page 27: ...Audio Control feature E Manual You can find instructions for your TV s features in the E Manual To access the E Manual enter Settings menu select Manuals and press OK For quick access press Menu button and then Info button By using the directional buttons select a desired category Every category includes different topics Select a topic and press OK to read instructions To close the E Manual screen...

Page 28: ... the tab options on the upper side of the screen Timeline Schedule In this layout option all events of the listed channels will be displayed by timeline You can use the directional buttons to scroll through the list of the events Highlight an event and press OK to display event options menu Press Back Return button to use available tab options Highlight Filter tab and press OK to see the filtering...

Page 29: ...digital teletext information appears Operate it with the coloured buttons directional buttons and OK button The operation method may differ depending on the content of the digital teletext Follow the instructions displayed on digital teletext screen Press the Text button to returns to television broadcast BBC Red Button RB While watching BBC channels press the Red button or Text button to access R...

Page 30: ...ct the interference that appear as vertical banding in dot intensive presentations like spreadsheets or paragraphs or text in smaller fonts Phase Depending on the input source computer etc you may see a hazy or noisy picture on the screen You can use phase to get a clearer picture by trial and error Advanced Settings Dynamic Contrast You can change the dynamic contrast ratio to desired value Colou...

Page 31: ...tching from a HDMI source this feature will be visible You can use this feature to enhance blackness in the picture Reset Resets the picture settings to factory default settings except Game mode While in VGA PC mode some items in Picture menu will be unavailable Instead VGA mode settings will be added to the Picture menu while in PC mode Advanced features Getting the most from your TV Advanced fea...

Page 32: ...ing options will change Auto Night Normal and Off options will be available In Auto mode the TV will switch to Normal or Night mode automatically according to the current time information If no time information is available this option will always function as Normal When the TV switches to Night mode for the first time after setting this option as Auto an information bar will pop up on the screen ...

Page 33: ...ton on it to make the connection This option will be available if the Network Type is set as Wireless Device Internet Speed Test Start a speed test to check your connection bandwidth The result will be displayed on the screen when finished Advanced Settings Change the IP and DNS configurations of your TV Networked Standby Mode Enable or disable this feature by setting it as On or Off Note For deta...

Page 34: ...monitor signal related information such as signal level quality network name etc for available frequencies First time installation Deletes all stored channels and settings resets TV to factory settings Advanced features Getting the most from your TV Advanced features 32 If you require any technical guidance or find that your TV is not operating as intended a simple solution can often be found in t...

Page 35: ...t It will be activated when Magnification feature is enabled With this option you can prevent magnification feature from displaying the minimap Click Sound This option enables the key click sound on TV menu Set to On to enable Highlight programmes with S Subtitle If this option is enabled and if any electronic programme guide event has Subtitle access service these events will be highlighted with ...

Page 36: ...tandby Mode feature If enabled Alexa will be available while the TV is in standby mode Note This feature may affect your TV s power consumption Alexa Home Screen Set as Off to disable this feature or choose one of the inactivity periods to enable 15 min 30 min 1 hour and 2 hour options will be available Alexa Alarm Volume Sets the volume level for Alexa alarms Sign Out You can use this option to s...

Page 37: ...ptions are available Virtual Remote Enable or disable the virtual remote feature OSS Displays Open Source Software licence information Application Priority You can set your preference regarding the priority between the broadcast applications and CICAM AppMMI applications using this option In case a CICAM is inserted into the TV and a contention occurs between the applications the priority will be ...

Page 38: ...ton to save settings when complete Wireless Connectivity To Connect to a Wireless Network The TV cannot detect networks with a hidden SSID To make your modem s SSID visible you should change your SSID settings via the modem s software 1 1 Broadband ISP connection AWireless Nrouter IEEE802 11a b g n withsimultaneous 2 4 and 5 GHz bands is designed to increase bandwidth These are optimised for smoot...

Page 39: ...ntent in your device For this your mobile device must have an appropriate sharing software Connect your TV to your router following the steps mentioned in the sections above Afterwards connect your mobile device to the router and then activate the sharing software on your mobile device Then select files that you want to share with your TV If the connection is established correctly you will be able...

Page 40: ...ing in such a case Keep at least three metres distance from microwave ovens mobile telephones bluetooth devices or any other WLAN compatible devices Try changing the active channel on the WLAN router Internet Connection Not Available Audio Video Sharing Not Working If the MAC address a unique identifier number of your PC or modem has been permanently registered it is possible that your TV might no...

Page 41: ...e next few minutes Notes Possible application dependent problems may be caused by the content service provider Third party internet services may change be discontinued or restricted at any time Freeview Play Platform Freeview Play platform provides integrated catch up TV services Simply press the Freeview Play button on your remote control to connect to the Freeview Play platform You will have to ...

Page 42: ...ighlight the Enter button on the virtual keyboard and press the OK button to start a search for the related websites Highlight a Speed Dial thumbnail and press the OK button to visit the related website Your TV is compatible with USB mice Plug your mouse or wireless mouse adaptor into the USB input of your TV for easier and quicker navigation Some web pages include flash content These are not supp...

Page 43: ...Start the smart centre application If all connections are configured properly you will see your TV s name on your mobile device If your TV s name doesn t appear on the list wait a while and tap on the Refresh widget Select your TV from the list Mobile Device screen On the main screen you can find tabs to access various features The application retrieves the actual channel list from the TV first wh...

Page 44: ...screen is displayed where you can select the media file type to share with your TV Note Not all image file formats are supported This function will not work if Audio Video Sharing feature is not supported Smart Remote Feature You can use your mobile device as a remote control for your TV once it has connected to the TV To use smart remote s full features tap on the Up arrow on the bottom left side...

Page 45: ...ut first time installation on your TV the Alexa setup wizard will be displayed after the installation process is completed On the first screen highlight Learn More option and press OK On the next screen you will be informed about the feature Highlight Start and press OK to proceed If you skip the setup wizard after the first time installation you can use the Works With Alexa option in the Settings...

Page 46: ...channel with the specified number e g channel 200 Alexa change channel to channel_name on FN The TV switches to the channel with the specified name Alexa channel up on FN The TV switches to the next higher channel if any available Alexa channel down on FN The TV switches to the next lower channel if any available Alexa next channel on FN The TV switches to the next channel on the channel list FN i...

Page 47: ...Other information 6 ...

Page 48: ...hanged If pressed Right button or Left button consecutively Screen will be off in 15 seconds message will be displayed on the screen Select Proceed and press OK to turn the screen off immediately If you don t press any button the screen will be off in 15 seconds Press any button on the remote or on the TV to turn the screen on again Note Screen Off option is not available if the Mode is set to Gam...

Page 49: ...tore the disc in its case On cleaning Before playing clean the disc with a cleaning cloth Wipe the disc from the centre out Do not use solvents such as benzine thinner commercially available cleaners or anti static spray intended for vinyl LPs Other information Helpful technical information Other information 47 If you require any technical guidance or find that your TV is not operating as intended...

Page 50: ...Dimensions DxLxH with foot mm 135 x 553 x 365 TV Dimensions DxLxH without foot mm 41 63 x 553 x 334 Display 24 Operation temperature and operation humidity 0 C up to 40 C 85 humidity max Other information Helpful technical information Other information 48 If you require any technical guidance or find that your TV is not operating as intended a simple solution can often be found in the Troubleshoot...

Page 51: ...supply not for spectrum Norway Radio transmission is prohibited for the geographical area within a radius of 20 km from the centre of Ny Ålesund Russian Federation In door use only Israel 5 GHz band only for 5180 MHz 5320 MHz range The requirements for any country may change at any time It s recommended that user checks with local authorities for the current status of their national regulations fo...

Page 52: ...Hz 17 1280x960 75Hz 18 1280x1024 60Hz 19 1280x1024 75Hz 20 1360x768 60Hz 21 1366x768 60Hz 22 1400x1050 59Hz 23 1400x1050 60Hz 24 1400x1050 75Hz 25 1440x900 60Hz 26 1440x900 75Hz 27 1600x1200 60Hz 28 1680x1050 59Hz 29 1680x1050 60Hz 30 1920x1080 60Hz Other information Helpful technical information Other information 50 If you require any technical guidance or find that your TV is not operating as in...

Page 53: ... the TV may not be displayed properly The problem may be an inconsistency with standards from the source equipment DVD Set top box etc If you do experience such a problem please contact your dealer and also the manufacturer of the source equipment Other information Helpful technical information Other information 51 If you require any technical guidance or find that your TV is not operating as inte...

Page 54: ...MPEG 1 2 MPEG4 H 264 flv Sorenson Sp MPEG4 H 264 asf wmv MPEG4 WMV3 VC1 webm VP9 VP8 mp4 mov 3gpp 3gp ts trp tp mkv HEVC H 265 Other information Helpful technical information Other information 52 If you require any technical guidance or find that your TV is not operating as intended a simple solution can often be found in the Troubleshooting section of these instructions or online at www bush supp...

Page 55: ...mats for USB Mode Extension Format mp3 mp3 ac3 ac3 aac AAC wma WMA amr AMR NB AMR WB wav MPEG La AAC PCM Other information Helpful technical information Other information 53 If you require any technical guidance or find that your TV is not operating as intended a simple solution can often be found in the Troubleshooting section of these instructions or online at www bush support co uk If you still...

Page 56: ...ubtitles Extension Specification mkv VOBSub mkv ASS SSA TEXT dat mpg mpeg vob DVD Subtitle mp4 DVD Subtitle TEXT Other information Helpful technical information Other information 54 If you require any technical guidance or find that your TV is not operating as intended a simple solution can often be found in the Troubleshooting section of these instructions or online at www bush support co uk If y...

Page 57: ...e where you purchased your TV Quick UI Launcher functionality information The content and services available through the Quick UI Launcher are provided by third party providers and may be altered suspended or discontinued at any time without notice Bush is not responsible for any of the content or services and does not warrant the availability of or access to such content or services For informati...

Page 58: ...uality over time For proper operation only 12 cm discs must be used is a trademark of DVD Format Logo Licensing Corporation registered in the U S Japan and other countries DVD Specifications Types of Discs Supported DVD SS SL 4 7 DVD 5 SS DL 4 7 DVD 9 DS SL 4 7 DVD 10 DS DL 4 7 DVD 18 CD DA CD R CD RW MP 3 JPEG Video Type MPEG 2 Video Standard Decoding MPEG 1 supported Full Screen Video Display of...

Page 59: ...Product support 7 ...

Page 60: ...rprint etc Clean the DVD disc and try again See instructions described in Notes on Discs to clean your disc properly Ensure that the DVD disc is in the tray with the label facing forward A damp DVD disc or condensation may effect the equipment Wait for 1 to 2 hours in Standby to dry the equipment Disc does not play No disc in the machine Place a disc into the loader Disc incorrectly loaded Note En...

Page 61: ...ines open 8am 7pm Monday to Saturday and 10am 4pm Sunday Calls to Bush enquiry lines may attract a charge and set up fee from residential lines depending on your call plan tariff Mobile and other providers costs may vary Refer to your residential line provider mobile provider for pricing details For security and training purposes telephone calls to and from customer service centres may be recorded...

Page 62: ... waste disposal service or the shop where you purchased the TV Penalties may be applicable for incorrect disposal of this waste in accordance with national legislation Business users If you wish to dispose of this TV please contact your supplier and check the terms and conditions of the purchase contract Other Countries outside the European Union These symbols are only valid in the European Union ...

Page 63: ...om the breakdown of the product This guarantee is in addition to and does not diminish your statutory or legal rights Important Data Protection Information If you provide us with information about another person you confirm that they have appointed you to act for them to consent to the processing of their personal data including sensitive personal data and that you have informed them of our identi...

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Page 68: ...Contact www bush support com Helpline 0345 604 0105 50577917 APPROVED ...

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