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If you are experiencing problems with your Bluetooth speaker with
dock, there are some quick and easy checks that you can do, which
may help to solve the problem.
Problem
Solution
No sound / power:
- Check that the mains power cable is
connected securely, is plugged in and the
power switched on.
- Check that you are not in Standby mode.
Press and hold the ‘Volume/Standby’ knob
to switch on.
- Increase the volume.
- The connected device is not in playback
mode.
- Check that you are in the correct mode for
the music that you wish to listen to. Press
and release the ‘Volume/Standby’ knob to
change the mode.
Sound distortion:
- The volume level is too high. Please
reduce the volume level.
- The volume level of the connected device
is too high. Please reduce the volume of
the connected device.
Your iPod/iPhone/
iPad does not dock:
- If you use a cover with your iPod/iPhone/
iPad, please remove it before docking your
product.
- Remove your iPod/iPhone/iPad and check
that the connector on the dock and your
iPod/iPhone/iPad are clean and free from
obstructions.
Troubleshooting
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