burroughs ReceiptNOW, User Manual, Page: 23 / 32

Burroughs ReceiptNOW
TM
User Manual
- 21 -
7.4 Issues emerging during print process
Issues Reasons Solution Reference
Paper output is
crumpled or bent
Paper Jam
Open front cover.
Check paper track
and cutter. Clear
jammed paper.
Stops printing Paper Jam
Open front cover.
Check cutter. Clear
jammed paper.
Paper is not cut Paper Jam
Open front cover.
Check cutter. Clear
jammed paper.
No printing, light
printing or smeared
print
Incorrect
installation of
paper roll
Check if paper is
installed properly
and that thermal
coated side of paper
is ‗up‘.
Wrong paper
type Use recommended
thermal paper.
Dirty print
head or
rubber
covered roller
Clean print head or
rubber covered
roller.
Low print
density
Increase print
density and satisfy
needs.
Appendix
A:
Parameter
Setting by
Feed
Button
Lengthwise printing
missing or streaks
Dirty print
head or
rubber
covered roller.
Clean print head or
rubber covered roller
User
Manual
Print head
failure Contact Burroughs at
1-800-BURROUGHS