Type MS08
Troubleshooting
80
16.1.5
Messages [INFO]: information
If the message displayed on your product is not explained in the Operating Instructions, contact Bürk-
ert.
16.1.5.1
Message
Sensor error (data transfer failed). Contact the service for your device
Product status symbol
Possible cause
A file transfer error occurred.
What to do?
Check the wiring.
Restart the sensor and the ME63 interface.
16.1.5.2
Message
Sensor error (UPS error). Contact the service for your device
Product status symbol
Possible cause
A wrong communication between the ME63 interface and sensor
occurred.
What to do?
Check if the wiring is correct.
Restart the sensor and the ME63 interface.
16.1.5.3
Message
Sensor error (power fail detected). Contact the service for your device
Product status symbol
Possible cause
The power supply was below the acceptable range.
What to do?
Check the power supply voltage.
Restart the sensor and the ME63 interface.
16.1.5.4
Message
Transferable memory is not accessible
Product status symbol
Possible cause
No memory card is plugged in the product.
What to do?
If a memory card is needed, insert a memory card. Contact your
Bürkert sales office to buy a new memory card.
If no memory card is needed, valid the message by clicking on
Acknowledge.
