trifecta
®
MB coffee and tea Brewer
11
TROUBLEShOOTING
pROBLEM
SUGGESTIONS
Brewer doesn’t turn on
• Make sure brewer is plugged into a working outlet.
• Brew Button will be illuminated or flashing if there is
power to the machine.
Result in the cup is weak
• Try using less water or more coffee or tea
(at least 2 grams of coffee per oz. of water or 2.5 grams
of tea per 6 oz. of water).
• See Brewing Guide.
Not all of the beverage presses
out into the cup
• Brew Chamber is not fully installed. Confirm that
Brew Chamber base is pushed onto Brew Chamber
Platform with about 1/8” of aluminum rail showing.
See page 4
Brew Chamber will not come
out of the brewer or is difficult
to remove
• Lift the Latch all the way up and gently pull out the
Brew Chamber. Clean the Brew Chamber Platform,
Air Infusion Nozzle and Brew Chamber Air Inlet with a
soft cloth and mild detergent.
Brew Latch will not engage or
push down
• Lift Latch and make sure that Brew Chamber is fully
pushed into the Brew Chamber platform.
Brewer continues to heat and
Brew Button light continues to
flash
• You may be at a higher altitude. See page 3 to
program your machine for high altitude use.
Brew Button is pressed but brew
does not start
• Make sure brewer is plugged into a working outlet.
• Make sure setup was completed. See Setting Up
trifecta on page 3.
• Make sure Water Reservoir has at least 6 ounces of
water.
• Ensure Brew Chamber is fully inserted and Latch is
engaged.
• Remove Strainer from Water Reservoir and inspect for
foreign material or any film. Perform Deep Cleaning if
film is present.
• If Brew Button flashes slowly, brewer is heating water
to proper brew temperature – wait approximately 2
minutes until the Brew Button is steady blue.
• Press Brew Button to begin brew.
Brew Button is pushed but
Water Reservoir doesn’t empty
or some water remains in the
Water Reservoir
• Remove Water Reservoir, put back in machine, and
confirm that Water Reservoir is seated properly.
• Lift up Latch and push back down to reset the machine.
• If problem persists, remove Water Reservoir, separate
Strainer and clean thoroughly. Replace Strainer and
Water Reservoir and run a water only Brew Cycle
to test.
