STEP THREE — Canadian Owner:
In the event
that you do not feel your concerns have been
addressed after following the procedure outlined in
Steps one and two, General Motors of Canada
Limited wants you to be aware of its participation
in a no-charge Mediation/Arbitration program.
General Motors of Canada Limited has committed
to binding arbitration of owner disputes involving
factory-related vehicle service claims. The program
provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program
is designed so that the entire dispute settlement
process, from the time you file your complaint
to the final decision, should be completed
in approximately 70 days. We believe our impartial
program offers advantages over courts in most
jurisdictions because it is informal, quick, and free
of charge.
For further information concerning eligibility in the
Canadian Motor Vehicle Arbitration Plan
(CAMVAP), call toll-free 1-800-207-0685.
Alternatively you may call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or you may
write to the Mediation/Arbitration Program at
the following address. Your inquiry should
be accompanied by your Vehicle Identification
Number (VIN).
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
528
Summary of Contents for 2007 Terraza
Page 6: ...These are some examples of symbols that may be found on the vehicle 6 ...
Page 28: ...Put someone on it Get it up to speed Then stop the vehicle The rider does not stop 28 ...
Page 166: ... NOTES 166 ...
Page 169: ... NOTES 169 ...
Page 170: ...Instrument Panel Overview 170 ...
Page 504: ... NOTES 504 ...
Page 521: ...Engine Drive Belt Routing 3 9L V6 Engine 521 ...
Page 546: ... NOTES 546 ...