Replace the gas regulator or gas meter.
Injector's orifice is clogged or
blocked by dust or dirt.
Clean the injector's orifice or replace it as
necessary.
Replace the gas valve.
Gas pressure is too low.
Adjust the gas supply pressure to required
standard.
Faulty or clogged burner.
Adjust the air shutter of the burner to minimize
primary air input.
Adjust the gas supply pressure to required
standard.
Floating flames
Flame roll-out.
Poor venting. Flueways are
blocked by soot or dust.
Burners are clogged or
blocked.
Wrong injector orifice size
installed.
Faulty or clogged burner.
Fluctuating flames
Unsteady gas pressure due to
faulty gas pressure regulator or
gas meter.
Extinction Pop or
Flashback during
extinction
Too much primary air.
Gas pressure is too low.
Poor venting. Flueways are
blocked by soot or dust.
Check the orifice size of the injector installed.
Replace it if necessary.
Clean the burner or replace it if necessary.
Clean the burner or replace it if necessary.
Operated from cold start. Warm
up stage.
Allow the appliance to heat up.
Fault
Possible Cause
Remedy
Flashback
Too much primary air.
Adjust the air shutter of the burner to minimize
primary air input.
Wrong injector orifice size
installed.
Check the orifice size of the injector installed.
Replace injector if necessary.
If flashback occurs when the
burner gas valve is in an OFF
position. The gas valve is
probably leaking.
Check and clean the flueways.
Burners are clogged or
blocked.
Clean the burners or replace them as
necessary.
Operated from cold start. Warm
up stage.
Allow the appliance to heat up.
Clean the burners or replace them as
necessary.
Check and clean the flueways.
Piezo igniter won't
ignite
Faulty igniter wire.
Replace the FDS (Flame Device System).
Faulty piezo igniter.
Replace the piezo igniter.
12. SERVICE OPERATIONS (Gas safe engineer only)
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