Other settings
TV signal and quality
Re-tune
Sometimes, you might need to re-tune your digital TV channels. For example,
if you’ve moved home or you’re having trouble getting a clear picture.
To re-tune, select
TV Signal and Quality
then
Re-tune Channels
.
Play On Demand programmes in HD
The default setting for
Play in High Definition
is
NO
. If
YES
is selected,
YouView will automatically look for and play High Definition versions of
On Demand programmes, when possible, until the setting is changed
back to
NO
.
Viewing On Demand programmes in HD will need a broadband speed of
about 5Mbps.
To turn HD on, select
TV Signal and Quality
, then
Play in High Definition
.
New channels
New channels and On Demand Players will be added to your TV
Guide or On Demand menu automatically when they’re available.
Picture stuttering?
If you’re watching an Extra TV or BT Sport channel in HD and the
picture freezes or stutters, it’s probably because your broadband
isn’t quite fast enough or other devices are using some of your
bandwidth. Try turning off other devices that are using your
broadband connection, and if that doesn’t help, watch the standard
definition (or non-HD) version of the programme instead.
We’ve made things as easy as possible to set up and use, but if you’d like
to delve a little deeper, you can:
•
change the programme soundtrack and subtitle language
•
turn ‘auto delete recordings’ on or off
•
change the automatic standby time
•
change the Eco mode
•
check your TV signal quality
•
see information about your network connection and reconnect
if needed
•
check that your software is up to date
•
reset your box.
You’ll find all these options in
Settings
.
Power saving (Eco mode)
When you switch on your YouView box, its light will turn from orange to
blue as it starts up.
There are two standby (or Eco) modes.
Eco mode
Energy use in standby
Time to start up
HIGH (default)
0.3 Watt
Up to 2 minutes
LOW
17.2 Watts
Up to 15 seconds
Note: energy use above is when an Ethernet cable is connected.
When you set up your YouView box for the first time, changing the
Eco mode to
LOW
will make it start up faster.
Once your box is up and running, you can change the Eco mode at
any time. Go to
Settings
and select
Device Management
.
Security and settings
Security and settings
For help, go to
bt.com/help/youview
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