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Need some help?

And there’s more in Store 

 for you – see page 20

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AVAILABLE TO OWN NOW

GHOSTBUSTERS

Here’s what’s in help

Help with set-up

24

Help with saving power

24

Help with Freeview

25

Help with extra channels

25

How to control your TV using your BT TV remote

26

Get to know your Ultra HD box

27

Parental Controls and PINs

28

Accessibility tools

29

Take a look at 

bt.com/help/tv

Or chat with us (any time between 7am  

and 11pm) at 

bt.com/chat

If you need to talk to us, give us a ring  

on 

0800 111 4567

. We’re usually less  

busy between 12pm and 6.30pm.

You can report a fault at 

bt.com/faults

22 

23 

Need some help?

Summary of Contents for YouView

Page 1: ...Job No 3447 Client BT Project BT TV G5 user guide v2 DF Revision 5 DR Modified 20 01 17 Created 14 09 16 TV user guide ...

Page 2: ...ecordings 14 Players Apps 17 BT Player BT TV Store and My Zone 18 Help with set up 24 Help with saving power 24 Help with Freeview 25 Help with extra channels 25 How to control your TV using your BT TV remote 26 Get to know your set top box 27 Parental Controls and PINs 28 Accessibility tools 29 Here s what s in this guide Need some help And there s more in Store for you see page 20 AVAILABLE TO O...

Page 3: ... entertainment sport films music and kids shows and the BT TV Store See page 18 Open the main menu It s the home of BT TV and where you go to get on demand programmes players apps your recordings and settings See page 6 See more about a programme For when you want more information about the show Pause live TV You can pause rewind and fast forward live TV so you never miss a thing See page 10 Recor...

Page 4: ... then use and and to pick a shortcut ON NO Celebrity Big Bro ON NOW Manhattan ON NOW Location Locatio ON NOW Coronation Street ON NOW Casualty ON NOW Players Apps BT Player Settings MyTV Guide Settings Where you can manage your box settings Guide See what s on set recordings and catch up on programmes from the last seven days See page 8 Players Apps Find all the on demand players and apps like BBC...

Page 5: ...e Skyfall 8 00 9 00 9 30 8 30 INFO ON NOW CATEGORIES CHANGE PAGE CHANGE DAY ALL CHANNELS HD ULTRA HD SUBSCRIBED ENTERTAINMENT CHILDREN S NEWS SPORT FILMS FACTUAL LIFESTYLE 8 20PM 13 TUE 12 MON 11 SUN 10 SAT 09 FRI 08 THU 07 WED 21 WED 20 TUE 19 MON 18 SUN 17 SAT 16 FRI 15 THU 14 TODAY Programme info Press to find out more about the selected programme or to see if it s available in HD On now If you...

Page 6: ...hen you pause live TV you can see when your pause started where you are now and the programme start and end times 2 0 1 6 T w e n ti e th C e nt u r y F o x H o m e E n t e rt a in m en t L L C Al l ri g h ts r e se r ve d Press to rewind Keep pressing it to change the rewind speed To start watching again press To skip back 15 seconds press Press to fast forward You can only do this when you ve pa...

Page 7: ...yer like BBC iPlayer To return to live TV at any time press 001 002 003 004 005 006 Call the Midwife Cas Dragons Den James M Dad s Army New Big Star s Little Star The Jon Night at the Museum 2 Walking The Wedding Date Celebrit 5 Ne Cats and Dogs The Revenge of Kitty Galore Skyfall 8 00 9 00 8 30 INFO ON NOW CATEGORIES CHANGE DAY ALL CHANNELS HD ULTRA HD SUBSCRIBED ENTERTAINMENT CHILDREN S NEWS SPO...

Page 8: ...ecording highlight it and press the yellow button again Programme info Press to find out more about the selected programme Delete Press to delete the selected programme or series Lock Unlock Press to lock the selected programme and prevent it from being deleted Recording space left Record icons Programme set to record Series set to record Programme recording now Recording episode within a series n...

Page 9: ...u ve got apps to choose from too like News and Sport But you don t just get BT Player You can watch lots of other on demand services like BBC iPlayer and Netflix 4K where you can experience award winning TV and films in stunning Ultra HD Players Apps 8 20PM Players Apps 8 20PM And there s more in Store for you see page 20 AVAILABLE TO OWN NOW JASONBOURNE 2 0 1 6 U n i v er s al S t u di o s A ll r...

Page 10: ... page 20 My Zone Come here to see your favourites and what you ve bought or rented and to continue watching from where you left off See page 21 Music The home of music videos concerts and full albums Kids All the kids favourites And with no adverts too Film Latest available films for you to rent or buy to keep Explore by genre trending films most viewed new releases award winners and kids films Sp...

Page 11: ... at any time or rent for 48 hours There are also hundreds of TV box sets which you can buy as single episodes or whole seasons And for the best in independent film browse Curzon Home Cinema You can download anything you ve bought using the BT TV purchases app on smartphones tablets or computers Store content can be PIN protected See Parental Controls and PINs on page 28 BT TV Store The BFG 2016 St...

Page 12: ... set up 24 Help with saving power 24 Help with Freeview 25 Help with extra channels 25 How to control your TV using your BT TV remote 26 Get to know your Ultra HD box 27 Parental Controls and PINs 28 Accessibility tools 29 Take a look at bt com help tv Or chat with us any time between 7am and 11pm at bt com chat If you need to talk to us give us a ring on 0800 111 4567 We re usually less busy betw...

Page 13: ...n your area at digitaluk co uk Just type in your postcode and house number to see which channels you should be able to get 2 Check your aerial connections Your aerial needs to be in good working order to get Freeview channels Make sure the aerial cable is going straight into the Aerial IN socket on the back of your TV box You might also get a better picture quality by removing any amplifiers or sp...

Page 14: ...through your choices like HDMI1 Maximum volume too low If you need to change the volume on your BT TV box after setting up your remote hold down AD while pressing Vol Vol You can set your BT TV remote to control both your BT TV box and your TV Here s how 1 Turn on your TV then look up the four digit code for your brand of TV see the table on the right Then hold down and until the blue light on the...

Page 15: ... logos appearing in the Guide to make it easier to read Remove transparency You can change settings so that you don t see the transparent background image of a programme while you re browsing the Guide Parental Controls and PINs It s easy to control access to BT TV if you want to Parental Controls With BT TV you only need to set these once They ll cover all channels players and programmes About yo...

Page 16: ...your set top box if it s out of order If you keep using it when it is defective you might cause serious damage Please contact BT if it isn t working properly Unplug it from the mains socket if there s severe lightning To avoid damaging the hard disk drive Don t move your set top box or turn the power off suddenly while the hard disk drive is running BT won t be liable for any corruption of data on...

Page 17: ...ll 0800 800 150 Offices worldwide British Telecommunications plc 2017 We re registered in England at 81 Newgate Street London EC1A 7AJ company number 1800000 Item code 082828 V2 All this information was correct as of January 2017 See our terms and conditions at bt com terms 20000 00584 MANUAL DTRT4000 100GB ...

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