BT SYNERGY 4100 User Manual Download

Page: 70 / 84

If you experience any problems, please call the Helpline on

0870 605 8047*

email [email protected]

Phone does not work

•

Have you installed the batteries correctly? See page 76.

•

Check that the mains power is correctly connected.

No dial tone

•

Is the telephone cord of the base plugged into the phone socket?

•

Check that the mains power is correctly connected.

•

Only use the telephone cord supplied with the phone.

Cannot dial out or receive calls

•

Check that the mains power is correctly connected.

•

The batteries may need recharging.

•

Has there been a power cut? If so, place the handset back on the base for 10 seconds and
try again. If it still does not work disconnect the batteries and mains power for 10
minutes, then reconnect and try again.

•

Check that the telephone line is working correctly and that you have a dial tone.
Try disconnecting the line cord, then reconnect it and try again.

You have a dial tone, but the phone will not dial out

•

You may need to change the dial mode from tone to pulse, see page 35.

•

If you are connected to a switchboard, check whether you need to dial an access code.

Handset does not ring

•

The ringer volume may be switched off, see page 29.

•

Check that the mains power is correctly connected.

•

Make sure the handset is registered to the base, see page 65.

Help

Summary of Contents for SYNERGY 4100

Page 1: ...GY 4100 Please note the Helpline number has changed to 0871 594 1200 Calls cost 6 pence plus 10 pence per minute from a BT residential landline See www bt com pricing for details Mobile and other providers costs may vary ...

Page 2: ...er waiting call Register up to 5 handsets to the base without the need for additional wiring Digital call quality with a range of up to 300 metres outdoors and up to 50 metres indoors in ideal conditions Welcome to your BT Synergy 4100 Digital Cordless Telephone You must subscribe to your network provider s Caller Display or Call Waiting service for these features to work A quarterly fee may be pa...

Page 3: ...t BT Synergy 4100 base 2 x AAA NiMH rechargeable batteries Base mains power adaptor item code 032763 BT Synergy telephone line cord If you have purchased a BT Synergy 4100 multiple pack you will also have the following items for each handset BT Synergy 4000 additional handset BT Synergy 4000 charger 2 x AAA NiMH rechargeable batteries Mains power supply for charger item code 032765 IMPORTANT Only ...

Page 4: ...te all redial numbers 20 Keypad lock 20 Paging 20 255 Name and number phonebook 21 Store a name and number 21 View check details for an entry 22 Dial an entry 22 Edit a name and number 23 Delete a name and number 23 Copy an entry to another handset 24 Copy the entire phonebook to another handset 25 Copy to or from a SIM card 26 Access code 28 Change the SIM code 28 Handset settings Handset ringer ...

Page 5: ...ng service 45 Cost of the fixed line service 45 Send a text message 46 Entering text 49 Standard text entry 50 Writing tips for standard text entry 50 Receiving and reading text messages 51 Read edit send texts stored in the outbox 54 Service Centre numbers 55 Adding or changing Service Centre numbers 56 Select a Send Service Centre number 57 Message alert beeps 58 User Areas 58 Set a user area 59...

Page 6: ... disposal instructions 77 Guarantee 78 Returning your phone 78 How many telephones can I have 78 R TTE 79 Declaration of Conformance 79 Connecting to a switchboard 80 Inserting a pause 80 Recall 80 6 In this guide If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com ...

Page 7: ...nge of up to 300 metres outdoors when there is a clear line of sight between the base and handset Any obstruction between the base and handset will reduce the range significantly With the base indoors and handset either indoors or outdoors the range will normally be up to 50 metres Thick stone walls can severely affect the range Signal strength The icon on your handset indicates when you are in ra...

Page 8: ... purchased a multiple handset pack you should use the mains power adaptor with the clear connector for the base The power adaptor s with the red connector is for the chargers s The red Charging light stays on even when the batteries are fully charged Talk Standby time In ideal conditions fully charged handset batteries should give up to 10 hours talk time or up to 100 hours standby time on a singl...

Page 9: ...the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible The charge capacity of rechargeable batteries will reduce with time as they wear out giving the handset less talk standby time Eventually they will need to be replaced New batteries are available from the BT Synergy 4100 Helpline on 0870 605 8047 For instructions on how ...

Page 10: ...th a switchboard PBX and BT Calling Features For use with Call Waiting page 43 In standby mode use to make an internal call page 67 Handset buttons Calls light Illuminates when the line is in use Flashes when receiving a call Display with backlight Option button right In talk mode press to switch mute on off page 17 In menu mode press to confirm a displayed option End call Delete Keypad lock In ta...

Page 11: ...Ext Displayed when an external call is being received or in progress Handset Int Displayed when an internal call is being received or in progress Handsfree Speaker Displayed when in handsfree mode Alarm Bell Displayed when an alarm is set Handset display icons These are the symbols you will see on your handset s screen For these features to work you must subscribe to your Network Provider s Caller...

Page 12: ...ptech com Find Handset Page Press to find page handset s page 20 SIM Reader Insert your mobile phone SIM card here to copy to and from the phonebook page 26 Charging light RED Comes on when the handset is charging on the base Power In use light GREEN On when the power is on Flashes when the handset is in use Base buttons and LEDs ...

Page 13: ...can be found This will be helpful when storing a name in the phonebook see page 21 Menu Menu Menu Menu 13 Getting to know your phone If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Exit or go back one level in the menu Press to go back one level Press and hold to return to standby If no buttons are pressed for 30 seconds the handset rev...

Page 14: ...ume Auto Answer Handset Name Language Warning Tones Base Settings Base Ringer Volume Base Ringer Melody PIN Code Dial Mode Restore Settings Date Time Settings Set Date Set Time Set Alarm Registration Register Base Select Base De Register Handset Add entry Copy from SIM Access Code Phonebook menu Add entry Show Details Edit Entry Delete Entry Copy Entry Copy Phonebook SIM Copy Access Code SIM code ...

Page 15: ...you make a call the Calls light on the handset comes on and the In Use light on the base flashes Call timer Your handset will automatically time the duration of all external calls The handset display shows the call duration both during and for a few seconds after your call Press to delete any incorrect digits The symbol on the display indicates when you are in range of the base If the symbol flash...

Page 16: ...rings and the Calls light on the handset flashes The or symbol flashes in the display to let you know if it is an external or internal call 1 If your handset is on the base pick it up to answer the call Or If your handset is off the base press Earpiece volume During a call you can adjust the volume of the earpiece handset receiver 1 Press or to increase or decrease the volume As you increase or de...

Page 17: ...ersation over the loudspeaker Make a call in handsfree 1 Dial the number then press 2 Press again The icon is displayed and you hear your call over the loudspeaker 3 Press to end the call Answer a call in handsfree When the phone rings 1 Press twice The call is transferred to the loudspeaker 17 Using the phone If you experience any problems please call the Helpline on 0870 605 8047 or email bt hel...

Page 18: ...a redial list You can then select any of the numbers to redial delete or copy to the phonebook Redial the last number called 1 Press wait for the dialling tone then press The last number you called is displayed and dialled Redial a number from the redial list 1 Press The last number called is displayed 2 Use or to scroll through the redial list to the number you want 3 Press to redial Menu Menu LN...

Page 19: ...a name using the keypad as shown on page 21 then select the OK option Enter Number is displayed 4 Edit the number if you need to then select the OK option to confirm 5 The ringer melody options are displayed Use or to scroll through the options When you hear the melody you want select the Save option to confirm Display shows Entry Saved 6 Press and hold to exit and return to standby Delete a redia...

Page 20: ...lls is displayed 3 Select the Del option to confirm Redial List Deleted is displayed Keypad lock You can lock the keypad so that it cannot be used accidentally while carrying it around To lock the keypad 1 Press then press The display shows the symbol To unlock the keypad 1 Select the UNLOCK option then press The display will return to standby Paging You can alert a handset user that they are want...

Page 21: ...5 Enter the telephone number using the keypad 21 Using the phone Paging calls cannot be answered by a handset The paging ring will stop automatically after 30 seconds if no button is pressed and your handset will return to standby If you experience any problems please call the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com Entering names There is a character map on page 13 to help ...

Page 22: ...When you hear the melody you want press Save to confirm Display shows Entry Saved 8 Press and hold to exit and return to standby View check details for an entry 1 Select the option The phonebook entry you used last is displayed 2 Use or to scroll and find the entry you want or search alphabetically 3 Select Opt then press or to display Show Details and select OK All the details for this entry are ...

Page 23: ...ts then enter new ones using the keypad and select OK to confirm 6 The ringer melody options are displayed Use or to scroll through the options When you hear the melody you want press Save to confirm Display shows Entry Saved 7 Press and hold to exit and return to standby Delete a name and number 1 Select the option The phonebook entry you used last is displayed Menu Menu Menu Menu Menu Menu 23 Us...

Page 24: ...y you used last is displayed 2 Use or to scroll to the entry you want to copy or search alphabetically 3 Select Opt then use or to display Copy Entry and select OK 4 Using the keypad enter the number of the handset you want to copy to and select OK The display shows Please Wait then Copying to Handset X where X is the selected handset 5 At the receiving handset the display shows Copy Entry select ...

Page 25: ...k from one handset to another This will save you having to copy each entry over manually 1 Select the option The phonebook entry you used last is displayed 2 Use or to scroll to the entry you want to copy or search alphabetically 3 Select Opt then use or to display Copy Phonebook and select OK 4 Using the keypad enter the number of the handset you want to copy to and select OK The display shows Pl...

Page 26: ... confirm when all entries have been copied Press and hold to exit and return to standby Copy to or from a SIM card With the SIM copy feature you can copy entries from SIM Card to phonebook or from phonebook to SIM card So within minutes you can have all your mobile contacts saved onto your landline phone for quick and easy dialling 1 Insert the SIM card into the SIM READER slot on the side of the ...

Page 27: ...ered Incorrect SIM Card PIN is displayed and the display will return to the PIN entry screen If you enter the incorrect PIN a second time including attempts made on other devices SIM PIN Error is displayed and the display will return to the phonebook menu 27 Using the phone Please ensure that you have copied your mobile phone phonebook to the SIM successfully If you experience any problems please ...

Page 28: ...al Code and select OK 4 Using the keypad enter the dialling code and select Save You hear a confirmation beep 5 Press and hold to exit and return to standby Menu Menu Menu Menu Menu Menu Using the phone SIM Country Code These settings control the conversion of numbers from mobile format which may include 44 and may have the 0 removed from the area code You should not normally need to alter these s...

Page 29: ... option 3 Press or to display either External Volume or Internal Volume then select the OK option 4 The current setting is highlighted Press or to highlight the volume you require 5 Select the OK option and you will hear a confirmation tone 6 Press and hold to exit and return to standby Handset ringer melody The handset has 15 ringer melodies to choose from 5 standard and 10 polyphonic 1 Press or ...

Page 30: ...rmation tone 6 Press and hold to exit and return to standby Handset earpiece volume The handset has 5 earpiece volume settings The default setting is 3 1 Press or until Handset Settings is displayed then select the OK option 2 Press or until Handset Ear Volume is displayed then select the OK option 3 Press or to select the volume you want and select the OK option to confirm 4 Press and hold to exi...

Page 31: ...uto Answer is displayed then select either the On or Off option and you will hear a confirmation tone 3 Press and hold to exit and return to standby Handset name You can give your handset a personalised name to personalise if you are using more than one handset The maximum number of characters is 10 1 Press or until Handset Settings is displayed then select the OK option 2 Press or until Handset N...

Page 32: ...liano and Espanol 1 Press or until Handset Settings is displayed then select the OK option 2 Press or until Language is displayed then select the OK option 3 Press or to select the language you want 4 Select OK option and you will hear a confirmation tone 5 Press and hold to exit and return to standby Warning tones Your BT Synergy 4100 allows you to set beeps warning tones to alert you to various ...

Page 33: ... when your handset goes out of range 1 Press or until Handset Settings is displayed then select OK option 2 Press or until Warning Tones is displayed then select OK option 3 Press or to select either Key Tones Low Battery Tone or Out Of Range Tone 4 With the warning tone you want displayed select either the On or Off option and you will hear a confirmation tone 5 Press and hold to exit and return ...

Page 34: ... tone 5 Press and hold to exit and return to standby Base ringer melody The base has 5 ringer melodies to choose from 1 Press or until Base Settings is displayed then select the OK option 2 Press or until Base Ringer Melody is displayed then select the OK option 3 The current melody is highlighted and played Press or to highlight the melody you want 4 Select the OK option and you will hear a confi...

Page 35: ... is displayed then select the OK option 2 Press or until PIN Code is displayed then select the OK option 3 PIN Code is displayed Enter the current 4 digit PIN code and select the OK option 4 New PIN is displayed Enter a new 4 digit PIN code and select the OK option 5 Confirm PIN is displayed Re enter the new PIN code and select the OK option You will hear a confirmation beep 6 Press and hold to ex...

Page 36: ...ynergy 4100 to its default original settings Please note this will delete your phonebook redial and calls list 1 Press or until Base Settings is displayed then select the OK option 2 Press or until Restore Settings is displayed then select the OK option 3 PIN Code is displayed Enter your 4 digit PIN code and select the OK option The handset power switches off and the base beeps The handset will th...

Page 37: ...andset External Ringer Melody 1 Handset External Ringer Volume 5 Earpiece Volume 3 Handset Language English Directory Empty Calls List Empty Redial List Empty Base Ringer Volume 5 Base Ringer Melody 1 PIN code 0000 Pause 3 Seconds Dial Mode Tone TBR Key Lock OFF Recall 100ms Alarm OFF Date and Time Jan 1st 12 01 SMS Incoming SC Number 1 0800 58752 SMS Outgoing SC Number 1 1470P1709400 SMS Incoming...

Page 38: ...igit is highlighted 3 Enter the current time in 24 hour format e g for 9 24pm press then select the OK option You will hear a confirmation tone 4 Press and hold to exit and return to standby Set the date 1 Press or until Date Time Settings is displayed then select OK option 2 Set Date is displayed select OK option The first digit is highlighted 3 Enter the current date dd mm yy e g for 15th Februa...

Page 39: ... The first digit is highlighted 3 Enter the time you want the alarm to sound in 24 hour format e g for 07 30am press then select the OK option 4 Press or to select an alarm melody then select the OK option 5 Press or to select Once or On Daily then select the OK option You will hear a confirmation tone 6 Press and hold to exit and return to standby Silence the alarm 1 Press the STOP option button ...

Page 40: ...red the call or not If a call is received when the list is full the oldest entry will be deleted automatically When a new call is received in the Calls list the icon will flash on the display and the calls counter above the icon shows how many new calls you have received View and dial from the Calls list 1 Select the option The most recently received number or name is displayed New is displayed wh...

Page 41: ...layed 4 Enter a name using the keypad then select the OK option 5 Edit Number is displayed Select the OK option to confirm 6 The ringer melody options are displayed use or to scroll through the options You will hear a sample of each melody when you hear the one you want select the Save option to confirm Display shows Entry Saved 7 Press and hold to exit and return to standby Menu Menu Menu Menu Me...

Page 42: ...on Delete Entry is displayed 4 Select the Del option again to confirm Entry Deleted is displayed and then the next entry in the Calls list 5 Press and hold to exit and return to standby Delete the whole Calls list 1 Select the option The most recently received number or name will be shown 2 Select and hold the Del option for 2 seconds Clear Calls List is displayed 3 Select the Del option again to ...

Page 43: ...Caller Display Service the caller s number or name if stored in the Directory will be shown on the display for 20 seconds after this time the display will return to your first caller s details Instead of the engaged tone the second caller will hear an announcement to hold as you are aware that they are waiting To use Call Waiting To answer the second call without disconnecting from your first call...

Page 44: ...X and you have new voice messages waiting the symbol will flash in the display to alert you You can see the date and time the call was received and the number for your voice mail server provider when you view the Calls list see page 40 While viewing the number in the Calls list press to dial the server number and then follow the instructions given to access your messages BT Calling Features ...

Page 45: ... unplugged or have receive text disabled please refer to the product documentation to enable incoming text messages on the other device Welcome to the BT text messaging Service on your BT Synergy 4100 Your BT Synergy 4100 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK The fixed line text service is provided under BT s terms and co...

Page 46: ...nter the number you want to send to using the keypad and select OK Or select to open the phonebook and scroll or to search for the name you want and select OK Or select to open the Calls list and scroll or to search for the name number you want and select OK Menu Menu Menu Menu Menu Menu Menu Menu Menu Menu Text messaging At any time press Back to go back to the previous screen or press and hold t...

Page 47: ...bols Scroll or to the symbol you want and select OK The symbol is added to your text at the cursor Insert number use to insert a number into a text message Numbers can be inserted from the phonebook or calls list by pressing the button next to the relevant icon Select OK Enter the number using the keypad and select OK The number is added to your text at the cursor Save to save a message in the Out...

Page 48: ...s details of the number where the message was sent the time and the date it was sent Saved messages are stored in the Outbox If you save a message to complete and or send later it will be stored in the outbox Messages that have not been sent will not show a telephone number with the message details Text messaging If the text is unsuccessful the message Unable to send will be displayed In order to ...

Page 49: ... sending a message the display shows Message Sending Failed and the handset returns to standby If you open the Outbox the message is marked as it is not sent Your BT Synergy 4100 will have 2 further attempts at sending your message at 10 minute intervals If the message fails to be sent on the third attempt the message Sending Error will be displayed alongside the message in the Outbox replacing th...

Page 50: ...character or digit to the left of the cursor 2 Press or to move the cursor Characters digits are entered to the left of the cursor 3 Press and release to insert a space 4 Press three times to add a smiley 5 Press and hold as a shortcut to the Add Symbols table table then use or to highlight the symbol you want and select OK to insert it into your message 6 To enter a number press and hold the requ...

Page 51: ...t the OK option 3 If you have set up personal user areas press or to highlight the user area you want and select the OK option Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 4 4 The first ten characters of the newest message are displayed first To view the full details for this message select the OK option Menu Menu Menu Menu Menu Menu Text mes...

Page 52: ... in your phonebook and a name number match is found otherwise you will see the sender s number The date and time the message was sent The full message Use or to move through the message Select Back to return to the message list 5 When viewing a message Select Del to delete the displayed message Delete Message is displayed Select Del to delete or Save to cancel deletion Or Select Opt then use or to...

Page 53: ...he message is displayed Select Opt Send to is displayed select OK Either enter the number you want to send to using the keypad or select a number from the phonebook or Calls list and select OK Select OK again to confirm Press or to select the send mode and select OK The message will be sent Dial Number to ring the number Select OK The number is displayed select OK again to confirm Save number to s...

Page 54: ...the OK option Enter your sub address PIN code and press OK If you have not set up any user areas continue to point 4 4 Press or to highlight the message you want and select the OK option The message details are displayed 5 When viewing a message Select Del to delete the displayed message Delete Message is displayed Select Del to delete or Save to cancel deletion Or Select Opt then use or to scroll...

Page 55: ...t using the keypad Use Clear to delete incorrect chartacters digits When the text is ready to send select Opt to display Send to and follow the instructions shown above Delete All to delete all messages in the Outbox Select OK Delete All messages is displayed Select Del to delete or Save to cancel deletion 6 Press and hold to exit and return to standby Service Centre numbers To send and receive te...

Page 56: ...l Setting Server number is displayed Select the OK option 4 Use or to highlight the Server you want and select the OK option 5 Use or to highlight Incoming or Outgoing and select the OK option 6 The currently saved number is displayed If necessary press to delete the existing service centre number and enter the new one then select the OK option to confirm 7 Press and hold to exit and return to sta...

Page 57: ... using Server Centre 1 All messages sent will go via the selected provider 1 Press or TXT Menu is displayed Select the OK option 2 Press or until TXT Settings is displayed Select the OK option 3 Press or until Server Activation is displayed Select the OK option 4 Press or to select the number for the server you want to activate and select the OK option 5 Press or to select Outgoing and select the ...

Page 58: ...se beeps can be switched on or off 1 Press or TXT Menu is displayed Select the OK option 2 Press or until TXT Settings is displayed Select the OK option 3 Press or until Message Alert is displayed Select the OK option 4 Press or to select On or Off and select the OK option to confirm 5 Press and hold to exit and return to standby User Areas Your BT Synergy 4100 is pre set to make all text messages...

Page 59: ...on 5 Name is displayed select OK Enter the name you want e g Kate and select OK 6 Password is displayed select OK 7 Enter a 4 digit password and select OK Re enter the password to confirm and select OK 8 Sub address is displayed select OK 9 Enter a sub address number which is not already in use and press OK then press Save 10 Press and hold to exit and return to standby Menu Menu Menu Menu Menu Me...

Page 60: ...tically be stored in your personal user area Open a user area When you want to read write and send text messages you must open your user area first 1 Press or TXT Menu is displayed Select OK 2 Press or to select your user area from the list displayed and select OK 3 If you have set a PIN protection enter your 4 digit PIN and select OK 4 You can now read write send and delete your messages as norma...

Page 61: ...r area e g John you want and select the Edit option 5 Enter the 4 digit password for this user box and select OK 6 Name is displayed select OK Enter the new name you want e g Kate and select OK 7 Password is displayed select OK 8 Enter a 4 digit password and select OK Re enter the password to confirm and select OK 9 Sub address is displayed select OK 10 Enter a sub address number which is not alre...

Page 62: ...el option 5 Enter the 4 digit password for this user box and select OK 6 Select Del to confirm and User Box Deleted is displayed Or select Save to cancel deletion and User Box Saved is displayed 7 Press and hold to exit and return to standby Check the list of sub addresses To see a list of the sub addresses currently in use 1 Press or TXT Menu is displayed Select OK 2 Press or until TXT Settings i...

Page 63: ... Press and hold to exit and return to standby Check the common box sub address To check the sub address number for the Common Box 1 Press or TXT Menu is displayed Select OK 2 Press or until TXT Settings is displayed Select OK 3 Press or until Common Box Sub Address is displayed Select the OK option 4 The current code for the Common Box is displayed Enter a new code for the box and select OK 5 Pres...

Page 64: ...ed Select OK 2 Press or until TXT Settings is displayed Select OK 3 Press or until Send option Save is displayed Select the OK option 4 Press or to display either Save Sent Message ON or Save Sent Message OFF and select OK 5 Press and hold to exit and return to standby Menu Menu Menu Menu Menu Menu Menu Menu Text messaging Save will save a text message to the outbox to be sent completed later ...

Page 65: ...ed to up to 3 other bases You can then select the base you would prefer to use If you have purchased a BT Synergy 4100 multiple pack any additional handsets come pre registered to the base If you have purchased an additional handset separately you must register it to your BT Synergy 4100 base before it can be used Registering your handset At the base 1 Press and hold for 10 seconds until you hear ...

Page 66: ...andset number for the selected base Select a base If your BT Synergy 4000 handset is registered to more than one base you can select which base to use Alternatively if you select Auto your handset will automatically select the base with the best reception 1 Press or until Registration is displayed then select the OK option 2 Press or until Select Base is displayed then select the OK option 3 Press...

Page 67: ... select the OK option Once de registered the display on the de registered handset will flash Handset Not Registered Internal calls If you have more than one handset registered to the base you can make internal calls between two handsets 1 Press Int Internal Call to Handset is displayed 2 Press the handset number 1 5 you want to call then select the OK option At the called handset the Int symbol fl...

Page 68: ... The called handset will ring and the display shows Internal Call Handset X At the called handset the user can press to answer the call 3 Press to complete the transfer and end the call at the original handset 3 Way Call You can hold a 3 way conference call between 2 internal handsets and 1 external handset During your call 1 Press and hold Your external caller will be put on hold and will hear a ...

Page 69: ...mail bt helpdesk suncorptech com 2 Enter the internal handset number that you want to hold the 3 way call with then select the OK option 3 When the internal handset user answers select the Con option to begin the 3 way call 4 Press to finish the 3 way call Using additional handsets ...

Page 70: ...re been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again Check that the telephone line is working correctly and that you have a dial tone Try disconnecting the line cord then reconnect it and try again You have a dial tone but the phone will not dial out Y...

Page 71: ...ies are low place the handset on the base charger to recharge icon not scrolling Try cleaning the charging contacts Check that the mains power is correctly connected You hear the busy tone when you press Make sure the handset is in range of the base Another handset registered to your BT Synergy 4100 base may be on the line No Caller Display number name displayed Have you subscribed to a Caller Dis...

Page 72: ...ephone line correctly Is the base ringer set to off You may have a faulty line or socket Try using another socket or line Call BT on 151 if you still experience problems Base charging light not working Try cleaning the charging contacts on the base Check that the mains power is correctly connected Buzzing noise on my phone or on other electrical equipment nearby Sometimes your BT Synergy 4100 can ...

Page 73: ...to send and receive text messages you must not withhold your number If you normally withhold your number the 1470 prefix presents your number for you Cannot receive text You will not be able to receive text messages until you have first sent a message The first message sent registers you with the text service More than one text messaging product is plugged into the line Remove other products Check...

Page 74: ...er your phone number on the handset and wait to speak to a customer adviser BT Business Customers call 152 choose option 2 when prompted by the Fault Management Service select option 2 enter your phone number on the handset and wait to speak to a customer adviser For other telephone service providers please contact their customer services General sales enquiries BT Residential lines call 150 BT Bu...

Page 75: ...elivered as a voice text even though the recipient may have a text enabled phone and usually receives written text This command is inserted at the start of the message and applies only to that message e g Hello I will be home late If you are sending a message from a fixed line phone and require a status report Will allow a status report to be sent back to youwhen you have sent a message to confirm...

Page 76: ...y for damage caused to your BT Synergy 4100 by using any other types of batteries Safety information Only use the power supply suitable for the BT Synergy 4100 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains power supply is 032763 If you have purchased a multiple pack the item code for the charger mains power sup...

Page 77: ...our product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical or Electronic Equipment and should not be disposed with...

Page 78: ...eturning your product please read the Help section beginning on page 70 or contact the Helpline on 0870 605 8047 or email bt helpdesk suncorptech com for assistance In the unlikely event of a defect occurring please follow the Helpline s instructions for replacement or repair Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must ...

Page 79: ...network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Declaration of Conformance Hereby Suncorp Technologies declares that this B...

Page 80: ...boards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialling sequence Press to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall You may need to use the recall function if you are connecte...

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Page 84: ...ct to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2007 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 BT Synergy 4100 Issue 6 12 07 1 Designed and produced by The Art Design Partnership Ltd Printed in China Visit us at www bt com ...

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