Help
If you have any problems using your
Relate 1100, look here first for the most common
solutions.
No dialling tone
Make sure your telephone line cord
is plugged into the phone socket.
Your Relate 1100 does not receive
Caller Display messages
In order to receive and display
messages, you must subscribe to
the BT Caller Display Service.
For further information call BT on
Free
fone 0800
800 150
(residential
customers) or
Free
fone 0800
800
152
(for business customers).
If you are not with BT, contact your
service provider.
Pre-programmed select services
do not work
Virtually all telephone exchanges in
the UK can provide Select Services,
but there are still a few which have
yet to be converted. To find out if
you can receive network services call
BT free on
Free
fone 0800
800 150
(residential customers) or
Free
fone
0800
800 152
(business customers)
or your service provider.
Phone does not ring
Check that the ringer is not
switched off.
Check no other phones in your home
are off the hook.
Do you have too many phones in
your home?
Please refer to
‘
How many phones can
you have?’
in the Technical
Information section on page 24 for
details about how many phones you
can use.
Display does not function properly
Check that the batteries in your
Relate 1100 are not dead or low on
power.
Check that the batteries are inserted
correctly.
The battery cover must be fitted in
order for your Relate 1100 to work.
Make sure that the battery cover is
correctly fitted.
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