BT Hub Phone 2.1 Page 65 User Manual Download

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If your question isn’t answered here, please see online help
at www.bt.com/broadbandtalk/support. If you still need
some help, call us on 0800 111 4567.

What if my phone won’t turn on?

How do I know BT Broadband Talk is set up on my Hub?

When am I using BT Broadband Talk?

What do the different battery icons mean?

Why does my phone keep flashing?

What’s my handset’s range?

What are my BT Broadband Talk charges?

What do I need to know about my BT Broadband Talk bill?

How can I direct my landline calls to my Hub Phone?

How can I make outgoing calls on my BT Broadband Talk
phone using my standard phone line number?

How can I set up the 1571 voicemail service on my
Hub Phone?

Can my household make multiple calls at the same time?

Can I transfer calls between BT Broadband Talk phones?

What can affect call quality?

Help

More…

Summary of Contents for Hub Phone 2.1

Page 1: ...Job No 8719 Client BT Project BT Home Phone 2 1 UG FULL VERSION Revision 3 02 DR Modified 22 08 08 Created 25 04 08 BT Hub Phone 2 1 for use with BT Broadband Talk User Guide...

Page 2: ...Thank you for choosing BT We hope you enjoy using your stylish new BT Hub Phone to make great value calls with BT Broadband Talk Best wishes BT Total Broadband team...

Page 3: ...Follow these simple steps to set up your BT Hub Phone 2 1 For more detailed instructions and troubleshooting please see page 12 Quick Start Fold out...

Page 4: ...sh the charging cradle in to attach it The rechargeable batteries are already installed Pull the plastic tab away from the handset to activate them 3 5 Press the Wireless Association button on the sid...

Page 5: ...ut your BT Hub Phone and making great value calls over the internet with BT Broadband Talk including more detailed information and set up Learn about 3 BT Hub Phone and BT Broadband Talk Set up 9 More...

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Page 7: ...Learn about...

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Page 9: ...gital cordless telephone with High Definition Sound Hi dS that s designed to work with your Hub Other features include 150 contacts in a shared phonebook and 50 contacts in the handset phonebook with...

Page 10: ...hop Set up see page 11 Using the phone see page 17 More information www bt com setup talk Help see page 59 1 BT Broadband Talk is subject to status Opt in required Quality of reception may not match t...

Page 11: ...e calls to the operator non BT directory enquiries or dial up Internet Service Providers using the BT Broadband Talk service To make calls using your normal landline you should use the phone or phones...

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Page 13: ...9 Set up...

Page 14: ...10...

Page 15: ...roadband Talk If the Phone light on your Hub or router is steady blue or you received your BT Broadband Talk telephone number by email or letter you already have a BT Broadband Talk account and do not...

Page 16: ...BT Broadband Talk see page 6 More information www bt com setup talk Help see page 59 BT Hub Phone set up Follow these simple steps to set up your BT Hub Phone 2 1 1 Set up your BT Home Hub 2 0 and ch...

Page 17: ...e batteries slide open the battery compartment cover and insert your finger nail under the end of one the batteries to pull it out AAA Ni MH rechargeable batteries x2 pre installed in handset User Gui...

Page 18: ...again and you ll have to try again 5 Press the Wireless Association button on the side of your Hub The Phone and Wireless lights will start flashing Note if the Hub 2 0 is in power save mode all the...

Page 19: ...e Hub by pulling the Hub s grey front cover towards you and then push the charging cradle in to attach it If you d prefer not to attach your Hub Phone to your Hub you can keep it charged using the sup...

Page 20: ...e in its cradle and leave it to charge for 24 hours before making any calls With the batteries fully charged you should have up to 10 hours talk time or up to 100 hours standby Learn about your Hub Ph...

Page 21: ...17 Using the phone...

Page 22: ...18...

Page 23: ...tch the handset power on off 28 To make an external call 28 To enter the number before dialling pre dial 28 To end a call 29 Secrecy 30 Receiving calls 30 Handsfree calling 31 Redial 32 Speed dial 33...

Page 24: ...Call List 42 Missed calls 42 Calls list options 43 To save a number as a new Contact 43 Save a number to an existing Contact 43 Delete a Calls List entry 44 Delete all calls 44 BT Services 45 BT Answe...

Page 25: ...m ringtone 51 To change the time format 51 Call settings 52 To switch auto talk on off 52 Handset software 53 System PIN 54 Reset 54 Using additional handsets 56 To register a Hub phone to your BT Hom...

Page 26: ...22 Handset buttons 2 3 4 5 6 7 8 9 10 11 12 13 1 on side...

Page 27: ...from the screen 6 End Power End a call Press and hold to switch the handset power off or on Exit a menu 7 Calls list Vol Scroll Down From standby opens the all calls list During a call press to decre...

Page 28: ...g the standby screen press Menu to open the main menu 2 Use the Up and Down buttons to scroll through the menu list 3 When the menu item you want is highlighted press OK to select its sub menus Access...

Page 29: ...List Memory status Delete all Settings Sounds Display Handset name Time settings Call settings Handset software System PIN Registration Reset BT Services BT Answer 1571 Helpdesk Call Waiting BT 118 5...

Page 30: ...b Battery charge Contacts 1 Kitchen Menu 10 15am 16 Apr 08 Missed calls event reminder Shortcut to menu Handset number and name Shortcut to contacts Number relates to number of handsets you ve registe...

Page 31: ...your new events 1 If necessary scroll to the event you want to view If you highlight missed calls you can press View to jump to the missed calls list and view the details of the call Once you have vie...

Page 32: ...mbers too Learn about BT Broadband Talk see page 6 Help see page 59 More information www bt com broadbandtalk support www bt com setup talk To switch the handset power on off 1 Press and hold 2 Press...

Page 33: ...mber and prevent your number being displayed on the receiving phone Display number press Select to add 1470 to your number to ensure it is displayed on the receiving phone Options during a call During...

Page 34: ...ed e g Paul Paul is calling from his home mobile phone When the phone rings you can press Silence to temporarily silence the ringer for this call only Any other handsets registered to the Hub will con...

Page 35: ...r as normal As the call is routed via the standard line service different charges may apply Handsfree calling Handsfree lets you talk to your caller without holding the handset It also enables other p...

Page 36: ...ill appear only once in the list Each redial number can be up to a maximum of 20 digits long Numbers exceeding 20 digits will not be stored Redial names can be up to 12 characters To delete entries fr...

Page 37: ...umber if you want to replace it and press Select Then press Save to confirm Speed dial You can assign a phone number to each of the 1 9 keypad buttons and speed dial the number by pressing and holding...

Page 38: ...hile the keypad is locked you can still make calls to emergency numbers 999 112 To switch key lock on and off 1 Press and hold When the keypad lock is active the icon is displayed 2 To unlock press Un...

Page 39: ...ontact is highlighted press Select Otherwise the first entry is highlighted Press Options Add contact is highlighted press Select again 3 Enter a name using the keypad Entering names For example to en...

Page 40: ...the contact details press the OK button You can see all numbers for the contact and the assigned ringtone The default number if set is outlined e g Home Home Home Mobile Work Work Mobile To dial a nu...

Page 41: ...Highlight the contact you want to add to and press the OK button 2 Press Options scroll down Add number and press Select 3 Highlight the type of number you want to add and press Select Only number ty...

Page 42: ...Press Contacts Highlight the required contact and press the OK button 2 Press Options scroll down Set ringtone and press Select 3 Scroll to the ringtone you want to use for the contact and press Selec...

Page 43: ...een all handsets registered to the Hub or exclusive to your handset only You can store 150 shared contacts but only up to 50 handset only contacts 1 Press Contacts With any contact highlighted press S...

Page 44: ...any contact highlighted press Options 2 Scroll down to Delete all and press Select Then press Yes to confirm or No to cancel Important if you are using a shared contact list see previous page all cont...

Page 45: ...s number Numbers can be up to a maximum of 20 digits long Numbers exceeding 20 digits will not be stored To view the calls lists 1 From standby press the down button all Calls List are displayed or p...

Page 46: ...if stored Press the OK button to view all numbers for the contact then scroll to the required number and press Missed calls If you have missed any calls the missed calls pop up will be displayed see p...

Page 47: ...and press Save to return to the calls list Save a number to an existing contact 1 From standby press Menu scroll to Calls Lists Press Select 2 If required scroll to the list you want and press Select...

Page 48: ...te and press Options 4 Delete is highlighted Press Select then Yes to confirm or No to cancel Delete all calls 1 From standby press Menu scroll to Calls Lists Press Select 2 Select the All Calls list...

Page 49: ...he voice prompts For easy dialling 1571 is also stored as a speed dial number 1 Press and hold to speed dial BT Answer 1571 then follow the voice prompts BT Hub Phone Helpdesk There is a comprehensive...

Page 50: ...turn Call Waiting off you will hear a beep To switch between the current and waiting callers 1 Press Switch to answer the waiting call and put your current caller on hold Press Switch or the R Recall...

Page 51: ...500 directory enquiries 118 500 is BT s new directory enquiries number Its helpful UK based operators can search for the number of a person or business by location 118 500 can also return business li...

Page 52: ...to Settings and press Select 2 Sounds is highlighted Press Select 3 Scroll down to Ringing volume and press Select 4 Scroll up or down to set the ringer volume level you want to use and press Select...

Page 53: ...down to highlight On or Off and press Select to confirm To switch the battery low warning on off When the handset battery is running low you will hear a warning beep You can switch this beep on or of...

Page 54: ...dby screen If you have more than one handset it can be useful to change the handset name for example to Kitchen or Paul The default setting is Hub Phone 1 Press Menu scroll down to Settings and press...

Page 55: ...Scroll down to Time settings and press Select 3 Alarm is highlighted Press Select 4 Scroll down to Alarm melody and press Select If required scroll up or down to On and press Select 5 Scroll to the r...

Page 56: ...then enter the new phone number in full or press Contacts to add a number from the Contact list Scroll to the entry and the number you want then press Select 6 Press Save to confirm To switch auto tal...

Page 57: ...ll down to Settings and press Select 2 Scroll down to Handset software and press Select Press Check for update will be highlighted press OK Checking takes a few moments then the handset will show No u...

Page 58: ...0 and press OK 4 Enter the new PIN and press OK For security the digits will be displayed as asterisks 5 Confirm the new PIN and press OK Reset There are two levels of reset Settings and Full A Settin...

Page 59: ...or Full reset 1 Press Menu scroll down to Settings and press Select 2 Scroll down to Reset and press Select 3 Highlight either Handset settings or Full reset and press Select 4 Enter the System PIN an...

Page 60: ...compatible handset Please note that a GAP compatible handset guarantees only the basic call functions will work correctly with your BT Hub Certain functions such as caller display access to shared ph...

Page 61: ...You can make internal calls between two Hub 2 1 Phones which are registered to your Hub 2 0 To make an internal call 1 From standby press All available handsets are displayed 2 Select the handset you...

Page 62: ...s Select 3 When the other handset answers you can announce the caller Press to transfer the call If a handset is unavailable when you try to call it the display shows Handset unavailable Maximum links...

Page 63: ...59 Help...

Page 64: ...60...

Page 65: ...an Why does my phone keep flashing What s my handset s range What are my BT Broadband Talk charges What do I need to know about my BT Broadband Talk bill How can I direct my landline calls to my Hub P...

Page 66: ...s The cradle needs to be attached to your Hub or separate mains power If it still won t turn on please calls us on 0800 111 4567 Warning only use the batteries supplied with your handset If replacing...

Page 67: ...nd Weekend calls to UK landlines Dial 1571 to check messages that have been left on your standard number Dial 1571 to check messages that have been left on your BT Broadband Talk number Dial 1571 to c...

Page 68: ...sed call see page 27 Once the new events have been viewed the display will stop flashing The flashing alert is set to On as a default but can be turned off see page 50 What s my handset s range Your B...

Page 69: ...hange your settings on the telephones page How can I make outgoing calls on my BT Broadband Talk phone using my standard phone line number Simply dial 5 and then the number you want to call After dial...

Page 70: ...can t make any more calls You ll also hear a busy tone if you press the button to make a call when it isn t possible When using multiple handsets you can make internal calls between handsets or trans...

Page 71: ...mbers such as 150 151 dial up Internet Service Providers and text relay What happens when I make emergency calls If you make an emergency call to 999 or 112 from your BT Broadband Talk line the Hub wi...

Page 72: ...ay not work These failures may be caused by reasons outside our control Location information provided to the emergency services is limited to the address of the associated telephone line where applica...

Page 73: ...tem code originally supplied before ordering a new one For the handset use only approved AAA Nickel Metal Hydride Ni MH rechargeable batteries Never use other batteries or conventional alkaline batter...

Page 74: ...d or the release of highly toxic chemicals Hearing aids Please note that the BT Hub Phone 2 1 works by sending radio signals between the handset and base These signals may interfere with some hearing...

Page 75: ...Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimise the impact on the environmen...

Page 76: ...send it back to you If we do so we may charge you our costs for our testing and postage This does not affect your legal rights relating to equipment which is faulty or wrongly described Within the gua...

Page 77: ...of purchase is required so please keep your receipt Enter your base PIN here Technical information Only use the approved base mains power supply item code is either 044729 044730 or 044732 When orderi...

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Page 80: ...are supplied subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of a contract British Telecommunications plc 2008 Registe...

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