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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit
www.bt.com/producthelp
Product disposal instructions
The symbol shown here and on the product means that the product is classed as
Electrical or Electronic Equipment and should not be disposed with other household
or commercial waste at the end of its working life.
The Waste of Electrical and Electronic Equipment (WEEE) Directive (2002/96/EC) has been put in
place to recycle products using best available recovery and recycling techniques to minimize the
impact on the environment, treat any hazardous substances and avoid the increasing landfill.
Product disposal instructions for residential users
When you have no further use for it, please remove any batteries and dispose of them and the
product as per your local authority’s recycling processes. For more information please contact
your local authority or the retailer where the product was purchased.
Product disposal instructions for business users
Business users should contact their suppliers and check the terms and conditions of the purchase
contract and ensure that this product is not mixed with other commercial waste for disposal.
Guarantee
Your BT Graphite 3500 is guaranteed for a period of 12 months from the date of purchase.
Subject to the terms listed below, the guarantee will provide for the repair of, or at BT’s or its
agent’s discretion, the option to replace the BT Graphite 3500 or any component thereof,
(other than batteries), which is identified as faulty or below standard, or as a result of inferior
workmanship or materials. Products over 28 days old from the date of purchase may be replaced
with a refurbished or repaired product.
The conditions of this guarantee are:
•
The guarantee shall only apply to defects that occur within the 12 month guarantee period.
•
Proof of purchase is provided.
•
The equipment is returned to BT or its agent as instructed.
•
This guarantee does not cover any faults or defects caused by accidents, misuse, fair wear and
tear, neglect, tampering with the equipment, or any attempt at adjustment or repair other than
through approved agents.
•
This guarantee does not affect your statutory rights.
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