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If you experience any problems, please call the Helpline on Freephone 0808 100 6556* or visit 

www.bt.com/producthelp

Call Waiting

With Call Waiting, during a call, if another caller is trying to reach 
you, you will hear a soft beep every 5 seconds.

If you have also subscribed to a Caller Display Service, the caller’s 
number (or name if stored in the Phonebook) will be shown on 
the display for 20 seconds, after this time the display will return to 
your first caller’s details.

Instead of the engaged tone, the second caller will hear an 
announcement to hold as you are aware that they are waiting.

To use Call Waiting

To answer the second call, without disconnecting from your  
first caller:

1

.  Press 

. The first caller will be put on hold.

2

.  Press 

 again to return to the first caller, and then press it 

each time you want to switch between the two callers.

To disconnect the first call and take the waiting call:

1

.  Press 

 to end the current call. The handset will then ring.

2

.  Press 

 and continue your conversation with the  

second caller.

Activate/de-activate Call Waiting

1

.  Press 

Menu

, scroll 

Calls

Redial

 to 

BT

 

sERvICEs

 and press 

Menu

.

2

.  Scroll 

Calls

Redial

 to 

CALL

 

WAITInG

. Press 

Menu

.

3

.  Scroll 

Calls

Redial

 or 

Calls

Redial

 to choose either 

ACTIvATE

 or 

DEACTIvATE

press 

Menu

. This will send an update to the network.

You must subscribe to your network’s 
Call Waiting service for Call Waiting to 
work. A fee may be payable.

9881 Graphite 3500 UG [1].indd   28

13/9/10   16:30:26

Summary of Contents for Graphite 3500

Page 1: ...navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced Simply hover the cursor over the page number website or email reference...

Page 2: ...his User Guide provides you with all the information you need to get the most from your phone You must set up your phone before you can use it This doesn t take long and it is easy to do Just follow t...

Page 3: ...ke a handsfree call 15 Answer a call handsfree 16 Switch to handsfree during a call 16 Redial a number 16 Copy a redial number to the phonebook 16 Delete a number from the redial list 17 Delete the en...

Page 4: ...Withhold ID 29 Using the answering machine Using the answering machine at the base 30 Set the answer mode switch on or off 30 Message counter 30 Recording memory full 31 Message playback 31 Adjust th...

Page 5: ...o your BT Graphite 3500 base 38 De register a handset 39 Change master PIN 39 Reset to default 39 Help 40 General information Replacing the handset batteries 43 Safety information 43 Cleaning 44 Envir...

Page 6: ...cket until the handset is fully charged The base station should be plugged into the mains power socket at all times Getting started Location You need to place your BT Graphite 3500 base within 3 metre...

Page 7: ...ries will reduce with time as they wear out thus reducing the talk standby time Eventually they will need replacing For details on how to obtain spare batteries call the BT Graphite 3500 Helpline on 0...

Page 8: ...et on the charger It will beep when placed in and the battery icon on the handset will flash to indicate charging You should let the batteries charge continuously for at least 24 hours Any additional...

Page 9: ...e keypad to prevent accidental dialling page 17 Right Soft key Secrecy Display date time Clear Back During a call mutes your voice so your caller cannot hear you page 15 In standby press and hold to d...

Page 10: ...st Fully charged the 3 bars will all be on Medium charge 2 bars will be on Low charge first bar will be on Empty Displayed when alarm has been set Indicates the keylock is switched on Displayed when h...

Page 11: ...lls Redial or Calls Redial to scroll through the menu options Calls Redial Secrecy Menu C o nf When you reach the end of the list the first option is displayed again To select a displayed option press...

Page 12: ...ry NEW ENTRY Edit ENTRY Delete ENTRY Delete All CLOCK ALARM Date time time format alarm alarm tone settings handset tone handset name auto answer base tones advanced set registration de register pin c...

Page 13: ...se loudspeaker volume page 31 In standby press to decrease base screening and playback volume Volume Up During playback increases base loudspeaker volume page 31 In standby press to increase base scre...

Page 14: ...ng the keypad The Green in use light on the base will flash when the line is in use Preparatory dialling 1 Enter the phone number first The number is shown in the display 2 Press to dial the number If...

Page 15: ...taining the next number sequence and press to dial the number Secrecy Mute You can stop your caller from hearing you while you talk to someone else close by 1 During a call press Secrecy The handset m...

Page 16: ...or name you want 3 Press to redial the entry displayed Copy a redial number to the phonebook 1 Press Calls Redial then scroll Calls Redial or Calls Redial through the list to the entry you want 2 Pre...

Page 17: ...ling while carrying it around You do not need to unlock the keypad to answer a call just press 1 To lock the keypad press and hold C o nf for approximately 2 seconds The display will show KEYS LOCKED...

Page 18: ...ed to your base You open the phonebook with the button Add an entry in the phonebook 1 From the standby screen press Menu PHONEBOOK is displayed press Menu 2 If there is no entry stored in the phonebo...

Page 19: ...al if you want to change the melody then press Menu to confirm You will hear a confirmation beep and the display will return to the phonebook menu Delete an entry in the phonebook 1 Press Menu PHONE B...

Page 20: ...ll handsets the first handset to answer will take your call Transfer an external call You can transfer an external call to another handset registered to your base 1 During an external call press Your...

Page 21: ...ONES and press Menu 3 Scroll Calls Redial to RING MELODY Press Menu 4 The current melody is played 5 Press Calls Redial or Calls Redial to select the melody 1 5 6 Press Menu to confirm or Secrecy to r...

Page 22: ...t ON or OFF and press Menu to confirm Clock and alarm To set the date and time see page 8 Set the alarm You can set your handset to give you an alarm call The alarm will sound for 1 minute at the set...

Page 23: ...and press Menu The current setting is displayed and played 3 Press Calls Redial or Calls Redial to change the setting 4 Press Menu to confirm or Secrecy to cancel Change alarm time 1 Press Menu scrol...

Page 24: ...he date day month and time hour minute the call was received If the caller s number matches an entry stored in the phonebook the name will be displayed instead Caller Display information contains the...

Page 25: ...he number if necessary then press Menu 5 The default melody is displayed and played Press Calls Redial or Calls Redial if you want to change the melody then press Menu to confirm You will hear a confi...

Page 26: ...ing to activate de activate RingBack off lets you cancel an automatic ring back request Withhold ID prevents your telephone number being sent when you make calls Enters 141 automatically before the ne...

Page 27: ...roll Calls Redial to BT Services and press Menu 2 Scroll Calls Redial to divert calls and press Menu 3 Press Calls Redial or Calls Redial to highlight either all calls busy or no answer and press Menu...

Page 28: ...e second call without disconnecting from your first caller 1 Press The first caller will be put on hold 2 Press again to return to the first caller and then press it each time you want to switch betwe...

Page 29: ...one number being sent when you make your next call You need to follow the procedure below for each call you make where you want to withhold your telephone number 1 Press Menu scroll Calls Redial to BT...

Page 30: ...Answer and Record or Answer Only alternatively you can record your own version of each Using the answering machine at the base Set the answer mode switch on or off 1 Press Answer On Off to toggle betw...

Page 31: ...hey are played back During playback press Skip to play the next message Skip once to skip back to the start of the current message or twice to play the previous message Del to delete the current messa...

Page 32: ...l Calls Redial to Ans machine Press Menu 2 Scroll Calls Redial to outgoing msg and press Menu 3 Ans record is displayed Press Menu or scroll Calls Redial to Answer only and press Menu 4 Scroll Calls R...

Page 33: ...s Redial to Answer only and press Menu 4 Play OGM is displayed Press Menu to play the message through the handset loudspeaker 5 Press Secrecy to return to the previous menu level Delete your outgoing...

Page 34: ...e next message Previous press Menu to play the previous message Delete press Menu to delete the current message During playback you can also press to switch playback to the earpiece 3 Press Secrecy to...

Page 35: ...ress Secrecy to return to the previous menu level Call screening at the handset If handset call screening has been turned on when a caller is leaving a message the display will show Screen To screen t...

Page 36: ...d then enter your 4 digit master PIN original setting 0000 Play back your messages as shown below in Operating your answering machine remotely If you do not choose to switch your answering machine On...

Page 37: ...machine Follow the announcements and instructions you hear Play all messages Play new messages Skip back during messages Delete during messages Skip forward during messages Stop playback during messag...

Page 38: ...lt setting 0000 and press Menu The display flashes please wait If you don t enter the PIN code within 30 seconds the registration process will be aborted 5 The handset will be automatically assigned t...

Page 39: ...of the handset you want to de register 5 Press Menu to confirm or Secrecy to cancel You will hear a long confirmation beep to indicate de registration was successful Change master PIN The master PIN...

Page 40: ...The batteries may need recharging Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power fo...

Page 41: ...ring machine messages have the wrong date and time Have you set the date and time See page 8 Cannot access your messages from another phone Have you changed the master PIN code See page 39 Always keep...

Page 42: ...you still experience problems Buzzing noise on my phone or on other electrical equipment nearby Sometimes your BT Graphite 3500 can interfere with other electrical equipment if it is placed too close...

Page 43: ...iMH size AAA capacity 550mAh For details on how to obtain spare rechargeable batteries contact the BT Graphite Helpline on 0808 100 6556 WARNING Do not immerse batteries in water or throw them into a...

Page 44: ...ous risk of explosion and or the release of highly toxic chemicals Cleaning Clean the handset and base or charger with a damp not wet cloth or an anti static wipe Never use household polish as this wi...

Page 45: ...should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal Guarantee Your BT Graphite...

Page 46: ...on 0870 240 5029 Returning your phone If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place...

Page 47: ...for use within the UK for connection to the public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your service provider In...

Page 48: ...contract British Telecommunications plc 2010 Registered Of ce 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed and produced by The Art Design Partnership L...

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