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The coaxial connector “Aerial In” of this BT TV box 

(Model DTR-T4000) is intended to be connected 

either to an indoor antenna or antenna socket that 

is fully galvanically isolated (core and shielding) to 

at least 1.5 kV ~, or an antenna, or an antenna outlet, 

whose shield of the coaxial cable is imperatively 

earthed, in accordance with 6.2 (g) and 6.2 (l) of IEC/

EN 60728-11 standard concerning the safety of cable 

distribution networks, and in accordance with the 

national installation rules.
The Ethernet port is intended to be connected to 

indoor cable circuits that are exclusively located 

within the building where the appliance is installed 

and are not earthed to a different earthing network.
Avoid violent mechanical shocks. Do not use the 

appliance if it is damaged.
If there is any suspicious noise coming from the mains 

socket or mains power supply adaptor or cord, unplug 

the power supply adaptor from the mains socket with 

all necessary precautions to avoid getting an electric 

shock and contact BT on 0800 111 4567.

To avoid damaging your TV box

If your BT TV box (Model DTR-T4000) isn’t working 

properly, stop using it to avoid causing serious 

damage and contact BT on 0800 111 4567.
Unplug it from the mains socket if there’s  

a thunderstorm.
Only hand-tighten connectors do not use any tools. 

You are likely to damage the connectors if you 

tighten them too hard.
When connecting a USB peripheral device, respect 

the way of insertion and never use force. 

To avoid damaging the hard disk drive

Don’t move your BT TV box (Model DTR-T4000) or 

suddenly turn the power off while the hard disk drive 

is running. We won’t be liable for any corruption of 

data on the hard disk drive caused by carelessness 

or misuse.

Radio Equipment Directive 

Declaration of Conformity

British Telecommunications Plc declares that 

the radio equipment type BT TV Box [Model 

DTR-T4000] complies with Directive 2014/53/

EU. You’ll find the full text of the EU Declaration of 

Conformity at 

bt.com/tvboxinfo

BT TV Box Power Consumption and Power  

Supply Information

Information can be found at 

bt.com/tvboxinfo

Other information
YouView

YouView is subject to terms of use, suitable 

broadband speed, TV aerial and coverage. See 

www.youview.com

. Software contained in this 

device is licensed on a limited basis. All other rights 

are reserved. YouView and the YouView logo are 

trademarks of YouView TV Limited and are used 

under licence. © YouView TV Limited 2010–2020. 

All logos and content images are trademarks and/or 

copyright of their respective owners. Images are for 

illustration only and may differ on screen. Content is 

subject to availability. 

Opensource software

Your TV box uses open source software. Information 

can be found at 

bt.com/tvboxinfo

Warranty

We guarantee your TV box for 12 months from the 

date you bought it. Subject to the terms listed below, 

the guarantee covers the replacement of the TV box 

or any of its components (other than batteries) if we 

find any are faulty, below standard, not put together 

well, or put together using unsuitable materials. 
Replacement is at our discretion. If your TV box is 

over 28 days old from the date you bought it, we may 

replace it with a refurbished or repaired product.

Guarantee conditions

Only defects that occur during the guarantee period 

are covered. Keep hold of your proof of purchase; 

you’ll need it to claim under the guarantee. 

You must return the equipment to BT or our agents 

as instructed. 
Faults or damage aren’t covered if they’re caused 

by accidents, misuse, fair wear and tear, neglect, 

tampering with the equipment, or any attempt at 

adjustment or repair other than by a BT approved 

agent. These conditions don’t affect your  

statutory rights. 
Within the 12-month guarantee period If you have 

problems using your TV box, don’t return it before 

you’ve spoken to us on 0800 111 4567. If we find it’s 

faulty, we’ll tell you how to replace it. 
Outside the 12-month guarantee period If you have 

a problem using your TV box outside the guarantee 

period, call us on 0800 111 4567 for technical support. 

Recycling your TV box

If you have a BT TV box that you don’t need, you can 

return it for recycling, and we’ll pay the postage. 

Follow the instructions on the return postage leaflet 

that’s inside the pack your TV box came in. 
If you don’t have it anymore, call us on 0800 800 150 

and we’ll send you a pre-paid postage bag. Sorry, we 

can only accept BT equipment for recycling. 

Recycling electronic equipment

The TV box, remote control and mini 

connectors (powerline adaptors) are all classed 

as electrical or electronic equipment under the 

Waste Electrical and Electronic Equipment (WEEE) 

Directive (2002/96/EU). All this equipment should 

be recycled responsibly to be kinder to the planet. 

DO NOT put them in your normal rubbish bin. Take 

them to your local recycling centre for safe disposal. 

Remember, batteries need to be disposed of 

responsibly too.

Summary of Contents for DTR-T4000

Page 1: ...B BT TV user guide ...

Page 2: ...y Make BT TV even easier to use with things like audio description and subtitles 7 4 Getting started Let s set up your BT TV box Get the most out of your TV You ll be box set binging in no time with our on demand players and up to 300 hours of recording space Let s get going How to use your remote and set up your parental controls and payment PINs What your box lights mean Understand the status of...

Page 3: ... set up your BT TV box make sure your broadband is up and running Once you re connected to the internet you can get started with these simple steps Or if you prefer watch our set up video at bt com help tvinstall Get online Connect your hub to your BT TV box using the Ethernet cable Power up Plug your BT TV box into the nearest socket on the wall Press the power button on the top of the box to tur...

Page 4: ...fore setting up your TV box Hub and TV box in different rooms If the Ethernet cable won t reach you can use Mini Connectors to connect your Hub and TV box Visit bt com help miniconnectors Power BT Hub Ethernet cable 2 Aerial cable not supplied 1 HDMI cable connect to TV 3 ...

Page 5: ...ogrammes players apps recordings and settings Information For more information about a TV programme Record Record a one off programme or a whole series TV guide See what s on TV and radio for the next 7days BT Player A huge library of on demand entertainment Pause Pause rewind and fast forward whatever you re watching includingliveTV Search Search for content across all TV and on demand players TV...

Page 6: ... off Use your BT TV remote to control everything 4 When your TV turns off let go of and press it again your TV should turn back on Next try Vol Vol For some TV brands you need to press instead of So if it s not working try this step again but press 5 If the volume control works press And that s it If it doesn t work start again from step 3 TV brand codes Goodmans 2037 Hitachi 2424 JVC 2788 LG 2992...

Page 7: ...PIN to control access to programmes with an age rating The default PIN is 1234 You can change it at any time Just go to Settings then Change Parental Control PIN If you forget your Parental Control PIN you ll need to reset the box Go to bt com help resettv Use your payment PIN to buy things on the BT Player You can have the same PIN for both if you like If you forget your Payment PIN call us on 08...

Page 8: ...You can find all of the Freeview channels from 001 to 250 and your BT subscribed channels from 300 to 550 To make it easier to find the channel you re after you can press to access the channels categories when in the guide Watching your recordings Press and go to MyTV Highlight the programme you want to watch and press or Auto deleting recordings If your BT TV box is full of recordings it ll autom...

Page 9: ...on The BT Player is the place to go to watch buy or rent the latest blockbuster movies and most talked about TV shows Press and choose Players Apps To return to live TV at any time press With on demand services you can watch what you like whenever you like Britbox Player coming soon ...

Page 10: ... BT TV app You can start watching something on your TV stop it and pick up where you left off on your mobile or tablet We call that our Continue Watching feature Here s what else you can do with the app Watch all your live BT TV subscription channels Watch your BT TV shows via on demand catch up Download films and TV that you ve bought to watch offline Who can use the BT TV app If you ve got BT TV...

Page 11: ...ergy Saver What your BT TV box lights mean Box status Box on Box in standby Energy Saver Box in standby Always Ready The lights on the front of your box show you what it s doing Box on recording Box in Standby recording Always Ready ...

Page 12: ...y common questions and other tips with getting the most out of your service Or you can chat with us online any time between 7am and 11pm at bt com chat You can speak to us on the phone too Just call 0800 111 4567 anytime between 8am and 9pm we re usually less busy between 12pm and 6 30pm Need some help ...

Page 13: ...re if you ve pressed a key or not turn on Audio feedback so there s a beep on the TV every time you press a key on the remote Partially sighted and blind viewers might find it makes navigation easier Menus difficult to read Switch on the high contrast colour scheme If you find the menus difficult to read there s a high contrast colour scheme you can use instead It has white text on black and the m...

Page 14: ...rrow buttons to move around the screen Press again to return the text to its original size Grid 3 Software Software available for Windows PC s and tablets You can use it to control your BT TV box without a remote or keyboard It allows you to control with touch switch eye gaze and pointing devices You can find out more about this at btplc com inclusion bttv and thinksmartbox com Using your keyboard...

Page 15: ...d the power supply adaptor indoors in a dry well aired place Your BT TV box Model DTR T4000 is for indoor use only in the UK at room temperatures of 0 45 C and between 20 RH and 90 RH ambient relative humidity Protect the TV box and power supply adaptor from moisture and dust Don t put your BT TV box Model DTR T4000 or the power supply adaptor on soft furnishings carpets delicate surfaces includin...

Page 16: ...w logo are trademarks of YouView TV Limited and are used under licence YouView TV Limited 2010 2020 All logos and content images are trademarks and or copyright of their respective owners Images are for illustration only and may differ on screen Content is subject to availability Opensource software Your TV box uses open source software Information can be found at bt com tvboxinfo Warranty We guar...

Page 17: ...iatypes or call 0800 800 150 Offices worldwide British Telecommunications plc 2020 We re registered in England at 81 Newgate Street London EC1A 7AJ UK company number 1800000 See our terms and conditions at bt com terms Item code 097746 V4 April 2020 20000 00891 MANUAL DTRT4000 0 00891 500GB 300GB ...

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