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Safety and legal information

Your BT TV box (Model DTR-T4000) from BT is 

manufactured to comply with international safety 

standards. Please read the following instructions 

carefully before installing and using it. Keep these 

instructions safe for future reference.

Power supply unit (adaptor)

To avoid risk of electric shock or fire, you must only 

use the power supply adaptor provided. 
Connect the appliance to the mains following the 

information on the label of the appliance and on the 

power supply adaptor.
Never connect your appliance to a socket that 

has come loose or is damaged or defective (risk of 

electrical shock and fire).

Children and pets

Make sure that the power supply adaptor and the 

remote control are out of reach of children or pets.

Batteries

The batteries must not be exposed to excessive heat 

such as the sun, a fire or similar sources.
It is required to replace the primary (non-

rechargeable) batteries supplied only with strictly 

equivalent types (voltage, chemistry, size).

Liquid

Keep all liquids at a safe distance from your TV box 

and power adaptor. 
Keep them away from damp areas and sources  

of water. 
Don’t put anything filled with liquid on top of it (like a 

vase of flowers). 
If liquid does enter the TV box, unplug it immediately 

from the mains taking all necessary precautions to 

avoid getting an electric shock and contact BT on 

0800 111 4567.

Cleaning

Always unplug your BT TV box (Model DTR-T4000) 

from the wall socket before cleaning.
Clean the appliance and the mains power supply 

adaptor only with a soft dry cloth. 
Don’t use cleaning fluids or solvents. Dust it with a 

soft damp cloth. Always unplug your TV box from the 

wall socket before cleaning. 

Ventilation

Place your TV box (Model DTR-T4000) somewhere 

that’s well ventilated. 
Don’t cover it or keep it in a confined space (like a 

cupboard) or stack other electronic equipment on 

top of it or below it. 
Do not cover it and ensure that vents are not blocked.

Environment

Install the appliance and the power supply adaptor 

indoors, in a dry, well aired place.
Your BT TV box (Model DTR-T4000) is for indoor use 

only, in the UK, at room temperatures of 0 – 45°C  

and between 20 % RH and 90 % RH ambient  

relative humidity.
Protect the TV box and power supply adaptor from 

moisture and dust.
Don’t put your BT TV box (Model DTR-T4000) or the 

power supply adaptor on soft furnishings, carpets, 

delicate surfaces including antique or veneered 

wood or temperature sensitive surfaces to avoid 

alteration of colour or cause damage to the surface.
Position your BT TV box (Model DTR-T4000) and 

all parts, including power supply adaptor away from 

heat and sun (e.g. away from radiators, windows sill 

or other electrical equipment which can get hot) and 

ensure to always avoid extreme temperatures.

Do not place incandescent objects such as candles 

on or near the appliance and the power supply 

adaptor.

Warning

If your box or power adaptor appears damaged, 

stop using it immediately. If it is safe to do so, switch 

off and disconnect from the electrical socket, then 

contact BT on 0800 111 4567.
It’s important to avoid damaging the power cord
–  Always unplug the power cord by holding the plug 

(not the cord)

–  Only use the power adaptor provided with your TV 

box. Don’t change the power cord or plug

–  Don’t bend or twist the power cord
–  Keep the power cord away from heat sources (like a 

radiator) so the plastic cover doesn’t get damaged

– Ensure you have easy access to the mains plug at 

all times. As a precaution, in case of danger, the 

mains plug of the power supply adaptor acts as a 

disconnect device for the 230 V supply

–  Keep cables out of young children’s reach.

To avoid electrical shock and risk of fire

Don’t open the main body of your BT TV box (Model 

DTR-T4000) or power adapter.
Don’t insert metal or flammable objects into it.  

Don’t touch the power plug or power adaptor with 

wet hands.
Unplug it from the electrical socket before 

connecting (or disconnecting) any cables.
Never squash the power cable by placing objects on 

top of it, walking or wheeling something over it.
Plugging the power supply adaptor incorrectly may 

cause intermittent disconnection and may cause a 

risk of fire or electric shock.

Summary of Contents for DTR-T4000

Page 1: ...B BT TV user guide ...

Page 2: ...y Make BT TV even easier to use with things like audio description and subtitles 7 4 Getting started Let s set up your BT TV box Get the most out of your TV You ll be box set binging in no time with our on demand players and up to 300 hours of recording space Let s get going How to use your remote and set up your parental controls and payment PINs What your box lights mean Understand the status of...

Page 3: ... set up your BT TV box make sure your broadband is up and running Once you re connected to the internet you can get started with these simple steps Or if you prefer watch our set up video at bt com help tvinstall Get online Connect your hub to your BT TV box using the Ethernet cable Power up Plug your BT TV box into the nearest socket on the wall Press the power button on the top of the box to tur...

Page 4: ...fore setting up your TV box Hub and TV box in different rooms If the Ethernet cable won t reach you can use Mini Connectors to connect your Hub and TV box Visit bt com help miniconnectors Power BT Hub Ethernet cable 2 Aerial cable not supplied 1 HDMI cable connect to TV 3 ...

Page 5: ...ogrammes players apps recordings and settings Information For more information about a TV programme Record Record a one off programme or a whole series TV guide See what s on TV and radio for the next 7days BT Player A huge library of on demand entertainment Pause Pause rewind and fast forward whatever you re watching includingliveTV Search Search for content across all TV and on demand players TV...

Page 6: ... off Use your BT TV remote to control everything 4 When your TV turns off let go of and press it again your TV should turn back on Next try Vol Vol For some TV brands you need to press instead of So if it s not working try this step again but press 5 If the volume control works press And that s it If it doesn t work start again from step 3 TV brand codes Goodmans 2037 Hitachi 2424 JVC 2788 LG 2992...

Page 7: ...PIN to control access to programmes with an age rating The default PIN is 1234 You can change it at any time Just go to Settings then Change Parental Control PIN If you forget your Parental Control PIN you ll need to reset the box Go to bt com help resettv Use your payment PIN to buy things on the BT Player You can have the same PIN for both if you like If you forget your Payment PIN call us on 08...

Page 8: ...You can find all of the Freeview channels from 001 to 250 and your BT subscribed channels from 300 to 550 To make it easier to find the channel you re after you can press to access the channels categories when in the guide Watching your recordings Press and go to MyTV Highlight the programme you want to watch and press or Auto deleting recordings If your BT TV box is full of recordings it ll autom...

Page 9: ...on The BT Player is the place to go to watch buy or rent the latest blockbuster movies and most talked about TV shows Press and choose Players Apps To return to live TV at any time press With on demand services you can watch what you like whenever you like Britbox Player coming soon ...

Page 10: ... BT TV app You can start watching something on your TV stop it and pick up where you left off on your mobile or tablet We call that our Continue Watching feature Here s what else you can do with the app Watch all your live BT TV subscription channels Watch your BT TV shows via on demand catch up Download films and TV that you ve bought to watch offline Who can use the BT TV app If you ve got BT TV...

Page 11: ...ergy Saver What your BT TV box lights mean Box status Box on Box in standby Energy Saver Box in standby Always Ready The lights on the front of your box show you what it s doing Box on recording Box in Standby recording Always Ready ...

Page 12: ...y common questions and other tips with getting the most out of your service Or you can chat with us online any time between 7am and 11pm at bt com chat You can speak to us on the phone too Just call 0800 111 4567 anytime between 8am and 9pm we re usually less busy between 12pm and 6 30pm Need some help ...

Page 13: ...re if you ve pressed a key or not turn on Audio feedback so there s a beep on the TV every time you press a key on the remote Partially sighted and blind viewers might find it makes navigation easier Menus difficult to read Switch on the high contrast colour scheme If you find the menus difficult to read there s a high contrast colour scheme you can use instead It has white text on black and the m...

Page 14: ...rrow buttons to move around the screen Press again to return the text to its original size Grid 3 Software Software available for Windows PC s and tablets You can use it to control your BT TV box without a remote or keyboard It allows you to control with touch switch eye gaze and pointing devices You can find out more about this at btplc com inclusion bttv and thinksmartbox com Using your keyboard...

Page 15: ...d the power supply adaptor indoors in a dry well aired place Your BT TV box Model DTR T4000 is for indoor use only in the UK at room temperatures of 0 45 C and between 20 RH and 90 RH ambient relative humidity Protect the TV box and power supply adaptor from moisture and dust Don t put your BT TV box Model DTR T4000 or the power supply adaptor on soft furnishings carpets delicate surfaces includin...

Page 16: ...w logo are trademarks of YouView TV Limited and are used under licence YouView TV Limited 2010 2020 All logos and content images are trademarks and or copyright of their respective owners Images are for illustration only and may differ on screen Content is subject to availability Opensource software Your TV box uses open source software Information can be found at bt com tvboxinfo Warranty We guar...

Page 17: ...iatypes or call 0800 800 150 Offices worldwide British Telecommunications plc 2020 We re registered in England at 81 Newgate Street London EC1A 7AJ UK company number 1800000 See our terms and conditions at bt com terms Item code 097746 V4 April 2020 20000 00891 MANUAL DTRT4000 0 00891 500GB 300GB ...

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