BT Diverse 7460 User Manual Download Page 5

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If you experience any problems, please call the Helpline on Freephone 0800 218 2182* or email

[email protected]

Answering machine

Using the answering machine from the

handset or base Answer machine menu

Switch the answering machine on / off

Outgoing messages

Record your own outgoing message

Check or delete your outgoing message

Answer settings

Switch the answering machine

on/off at pre-set times

Record a memo

Call screening

Message playback via the handset

Delete all old messages

Using the answering machine from

the base buttons

Switch on / off

Message playback via the base

Remote access

To switch remote access on/off

using the handset or base menu

If you forget to switch on your

answering machine

Operating your answering machine remotely 47

Text messaging (SMS)

Subscribe to the text messaging service

Cost of the fixed line service

Send a text message

View messages in the Outbox

Using the Draftbox

Receiving messages

Read messages

Edit or delete templates

Service Centre numbers

Add or change Service Centre numbers

Select Send Service Centre

Switch new text message alert on or off

Using additional handsets

Easy registration of a new additional

Diverse handset

Registration of an additional

handset when base PIN changed

Internal calls

Call another handset/base

Transfer a call

3-way conference call

Help

General information

Replacing the handset batteries

Replacing the base plinth

Safety information

Cleaning

Environmental

Product disposal instructions

Guarantee

Technical information

R&TTE

Declaration of Conformance

Connecting to a switchboard

Inserting a pause

Recall

Summary of Contents for Diverse 7460

Page 1: ...tive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced Simply hover the cursor over the page number website or email reference and click when the icon changes to the icon ...

Page 2: ...d in the box if you haven t already done so Need help If you have any problems setting up or using your BT Diverse 7460 please call the Helpline on 0800 218 2182 or email bt helpdesk vtecheurope com Our dedicated advisors are more likely to be able to help you than the retailer where you made your purchase Alternatively you may find the answer in the Help section at the back of this guide IMPORTAN...

Page 3: ...dial the last number called 18 Redial a number from the redial list 18 Save a number from the redial list to the phonebook 18 Delete a redial number 18 Delete all redial numbers 19 Handset keypad lock 19 Find handset paging 19 Phonebook Store a name and number in the phonebook 20 View an entry in the phonebook 20 View phonebook capacity 20 Dial an entry in the phonebook 21 Edit a name and number i...

Page 4: ... register a handset 31 Ring priority 32 Dial mode 32 Recall mode 32 System PIN 32 Reset base 33 Date Time Alarm 33 Set date and time on the handset or base 33 Set alarm call using the handset 34 Set alarm call using the base 34 Stop alarm ring 35 Appointment reminders base feature only 35 Set an appointment reminder alarm 35 Stop appointment alarm ring 35 Delete an appointment reminder 36 Calls li...

Page 5: ...ating your answering machine remotely 47 Text messaging SMS Subscribe to the text messaging service 48 Cost of the fixed line service 48 Send a text message 48 View messages in the Outbox 49 Using the Draftbox 50 Receiving messages 50 Read messages 50 Edit or delete templates 51 Service Centre numbers 51 Add or change Service Centre numbers 52 Select Send Service Centre 52 Switch new text message ...

Page 6: ... will need to recharge the handset before you can use it again You also hear a low battery warning beep once every 60 seconds During charging the icon will scroll in the display as shown on page 9 Getting started Location Place your BT Diverse 7460 within 2 metres of the power socket and telephone socket so that the cables will reach Make sure it is at least 1 metre away from other electrical appl...

Page 7: ...L microfilters Additional BT ADSL microfilters can be purchased from www shop bt com 3 Place the handset on the base to charge for at least 24 hours 4 When the batteries are fully charged plug the end of the telephone line cord into the telephone wall socket Set date and time manually on the handset or base display Providing you have subscribed to your network s Caller Display service the date and...

Page 8: ...d hold to switch the handset ringer on or off When entering text press to switch between upper and lower case letters Right soft key In standby press to enter the menu Use to confirm options displayed on screen End call Off or On Press to end a call In standby press and hold to switch the handset off on page 15 In menu mode press to return to standby Headset socket on side of handset Headset not i...

Page 9: ...e selected On new text message received Flashing mailbox is full Off any messages have been read On during a call Flashing incoming call On missed call in the Calls list To remove the icon you need to view missed calls See Caller Display page 37 On answering machine on Off answering machine off Flashing new answering machine message On alarm is set Flash alarm time has been reached Off alarm off H...

Page 10: ...ease call the Helpline on Freephone 0800 218 2182 or email bt helpdesk vtecheurope com Base display Names Menu 13 00 16 03 Base Base name Time Date Press the left soft key to enter the Phonebook Press the right soft key to enter the Menu ...

Page 11: ...red to the base LCD Display SIM card tray Insert a SIM card to copy entries to or from the phonebook Press once to repeat current message twice to play previous message Delete messages Stop play back Skip forward to next message Adjust speaker volume during message play back The base buttons outlined here have the same function as the handset buttons described on page 8 Please note that when using...

Page 12: ...Back to return to the previous screen 4 Use the or buttons to scroll through the sub menu options then press the right soft key OK to select or the left soft key Back to return to the previous screen To exit a menu and return to standby press on the handset or on the base Left and Right soft keys Press to select the option displayed on the screen Handset Base Names Menu If no buttons are pressed f...

Page 13: ...essage Record Memo Answer Settings Sound Ringer Tones Settings Date Time Alarm Display HS Handset Settings BS Base Settings Handset menu map Base menu map Text Write Message Inbox Outbox Draftbox Template Text Settings Answer Machine Play Messages Delete Msg Answer On Off Outgoing Msg Record Memo Ans Settings Sound Ringer Tones Settings Date Time Alarm Appointments Display De register Ring priorit...

Page 14: ...Calls list displayed press Options Details Delete Entry Delete All Call Number Store Number1 Settings Redial list displayed press Options Details Delete Entry Delete All Call Number Store Number1 Names or Press Options Call Number Edit Entry View Entry Copy Entry2 Copy All2 SIM Copy Delete Entry Delete All Capacity Edit Call Group Speed Dial handset feature only List Empty Phonebook is empty New E...

Page 15: ...using the handset or the base unless stated otherwise Switch handset on or off To switch off 1 Press and hold for about 5 seconds 2 Switch off Handset is displayed press Yes to confirm To switch on 1 Press and hold until the screen appears Please note that when the handset is placed back onto the base it will automatically switch on Making and receiving calls You can make a call using the handset ...

Page 16: ...on an external call 1 You will hear the call waiting tone then the display will show Call Waiting and the telephone number of the caller or the stored name and number if it matches an entry in your phonebook 2 Press handset or R base to answer the new call and your first caller is put on hold 3 Press to toggle between the two callers 4 Press handset or base to hang up the current call Secrecy Duri...

Page 17: ... call handsfree When the phone rings 1 Press and hold on the handset for at least 2 seconds The call is answered in handset loudspeaker mode Switch to handsfree during a call 1 During a call press on the handset to put the call on the handset loudspeaker To switch handsfree off and return the call to the earpiece press again Headset A suitable headset is available to purchase from the BT Helpline ...

Page 18: ...r 3 Press OK Use the keypad to enter a name 4 Scroll to Number The number is displayed Press OK 5 Group is displayed If required scroll or to select a group Press OK Display shows Saved 6 Press Back to return to the standby screen Delete a redial number 1 Press The last number dialled is displayed 2 Scroll or to the number you want 3 Press Options and scroll to Delete Entry and press OK Delete is ...

Page 19: ...reen The screen will show the icon To unlock the handset keypad 1 Press and hold The handset beeps and Keypad Unlocked is displayed for 2 seconds before returning to the standby screen The will disappear Find handset Paging You can ring a handset to help locate it 1 Press and release on the base All handsets registered to the base will ring for up to 60 seconds 2 Press on the base again to stop th...

Page 20: ...o the previous level View phonebook capacity 1 From standby press Names The phonebook is displayed 2 If there are no phonebook entries present scroll to Capacity and press OK If there are phonebook entries scroll to any entry and press Options Scroll to Capacity and press OK 3 The number of entries used available is displayed e g 20 200 4 Press Back to return to the previous menu level To enter a ...

Page 21: ...r to select the handset or base you want to copy to and press OK At the receiving handset or base 4 Display shows Accept Entries Press Yes to confirm or No to cancel 5 When successful the display shows Finished 6 Press Back to return to the previous menu level To search alphabetically Press the relevant keypad button e g for the entries beginning with T press once then scroll or through the entrie...

Page 22: ...the side of the base The SIM card should have the gold chip facing upwards 2 Press Names 3 Select the entry you wish to copy to the SIM card or any entry if you wish to copy all entries 4 Press Options and scroll to SIM Copy press OK 5 Scroll to Phone to SIM press OK 6 Select either Copy Entry to copy this entry only or Copy All to copy all entries and press OK When successful the display shows Co...

Page 23: ...croll to Delete Entry and press OK Display shows Delete Press Yes to confirm or No to cancel 4 Press Back to return to the standby screen Delete entire phonebook 1 Press Names 2 Scroll to any phonebook entry and press Options Scroll or to Delete All and press OK 3 Display shows Delete All Entries Press Yes to confirm or No to cancel 4 Press Back to return to the standby screen If you have problems...

Page 24: ... current name and enter a new name 6 Press OK to save 7 Press Back to return to the previous menu level Change call group ringtone You can set different ringtones for each call group so you will know when someone from a certain call group is phoning you 1 Press Names 2 Scroll to any phonebook entry and press Options Scroll or to Edit Call Group and press OK 3 Scroll or to the call group you want a...

Page 25: ...ress OK 4 If a name and number is already allocated to the Speed Dial button you have chosen they will be displayed To re use this Speed Dial button see Edit a Speed Dial entry on page 26 5 If the Speed Dial is empty No number is displayed and then the screen shows all your Phonebook entries Scroll or to the entry you want to select and press OK to save 6 Press Back to return to the previous menu ...

Page 26: ... The name and number is displayed press Options and Edit is displayed 5 Press OK to confirm and then scroll or to the entry in the phonebook you want and press OK to save 6 This new name and number from the phonebook will replace the old name and number for this Speed Dial button 7 Press Back to return to the previous menu level Dial a Speed Dial 1 Press and hold the Speed Dial button to that hold...

Page 27: ...ll to Sound and press OK 2 Ringer is highlighted press OK 3 Scroll to Volume and press OK 4 Scroll or handset or or base to select the volume level 1 5 or off and press OK Set to quiet mode 1 Press Menu scroll to Sound and press OK 2 Ringer is highlighted press OK 3 Scroll to Quiet Mode and press OK 4 Press or handset or or base to select Beep or Off and press OK Handset or base beeps 1 Press Menu...

Page 28: ...e Base 1 4 and press OK Display contrast Handset name 1 Press Menu scroll to Settings and press OK 2 Scroll to Display and press OK 3 Handset Name is displayed press OK Either press Clear to delete the current name Enter a new name and then press OK to save Or Scroll to Contrast press OK Scroll or to select the contrast setting and press OK 4 Press Back to return to the previous menu level Auto an...

Page 29: ...and press OK 5 Display will show Reset Handset to Default Press Yes to confirm or No to cancel Base settings adjust using the handset Set the base ringer melody and volume using the handset To set the base ringer melody and volume using the base see page 27 1 Press Menu scroll to Settings and press OK 2 Scroll to BS Settings Press OK 3 Ringer is highlighted Press OK 4 Melody is highlighted press O...

Page 30: ...and press OK 2 Scroll to BS Settings Press OK 3 Scroll to System PIN Press OK 4 Enter the old PIN default setting 0000 and press OK 5 Enter the new PIN and press OK Re enter the new PIN and press OK The display will show Saved When you have more than one handset registered to your base you can set one handset to ring before the others This allows one handset user to answer all incoming calls first...

Page 31: ...previous menu level Base settings adjust using the base Display contrast Base name 1 Press Menu Scroll to Settings and press OK 2 Scroll to Display and press OK 3 Name is displayed press OK Press Clear to delete the current name Enter a new name and press OK to save 4 Scroll to Contrast and press OK Scroll or to adjust the contrast setting and press OK De register a handset 1 Press Menu scroll to ...

Page 32: ...e and press OK 3 Scroll or to select either Tone or Pulse and press OK 4 Press Back to return to the previous menu Recall mode 1 Press Menu Scroll to Settings and press OK 2 Scroll to Recall Mode and press OK 3 Scroll or to select Timed Break or Earth and press OK 4 Press Back to return to the previous menu System PIN 1 Press Menu scroll to Settings and press OK 2 Scroll to System PIN and press OK...

Page 33: ...ll 1 Press Menu scroll to Settings and press OK 2 Date Time is highlighted Press OK 3 Time Format is highlighted press OK Press or on the handset or or on the base to choose 24 Hour or 12 Hour and press OK 4 Scroll to Date Format and press OK Press or on the handset or or on the base to select DD MM YYYY handset or dd mm base or MM DD YYYY handset or mm dd base and press OK 5 Scroll to Enter Time ...

Page 34: ...save 8 Press to return to the standby screen The icon is displayed if the alarm was set Set alarm call using the base 1 Press Menu scroll to Settings and press OK 2 Scroll to Alarm and press OK 3 Alarm On Off is highlighted press OK Scroll or to display On and press OK The alarm is now set to On mode 4 Scroll to Time and press OK Enter the time using the 24 hour format e g 22 30 for 10 30pm and pr...

Page 35: ...ves the base will ring 1 Press Menu Scroll to Settings and press OK 2 Scroll to Appointments and press OK 3 Scroll or to select an Appointment number 1 5 and press Options 4 Edit Entry is displayed press OK 5 You can enter a name for your appointment if you want to press Clear to delete the characters present and enter a new name using the keypad e g Dentist and press OK 6 Enter the time and press...

Page 36: ...urope com Delete an appointment reminder base feature only 1 Press Menu Scroll to Settings and press OK 2 Scroll to Appointments and press Options 3 Scroll or to highlight the appointment to delete and press OK 4 Scroll to Delete Entry and press OK The display will show Delete Press Yes to confirm or No to cancel ...

Page 37: ...and a new call is received the oldest entry will be deleted automatically The Calls list can hold numbers up to 24 digits and names up to 16 characters Unread missed calls are displayed with a icon next to the caller s name or number Read missed calls have a icon next to the caller s number View call details 1 Press the most recent entry is at the top of the list 2 Press or to scroll through the l...

Page 38: ...s displayed Press or to set the call group you want 7 Press OK to save 8 Press Back to return to the previous menu level Calls list settings Calls list type New call alert You can set what calls are listed in the calls list All Calls or just Missed Calls and you can turn the new call alert on or off 1 Press 2 Press Options Scroll to Settings and press OK 3 Calls List Type is displayed press OK Pre...

Page 39: ...played press Yes to confirm or No to cancel 4 Press Back to return to the previous menu level Delete entire Calls list 1 Press 2 Press Options Scroll to Delete All and press OK 3 Delete All is displayed press Yes to confirm or No to cancel 4 Press Back to return to the previous menu level Voicemail 1 If you have subscribed to the BT Answer 1571 service you can press and hold to listen to your mess...

Page 40: ...s and hold of the button will emit an error beep if the handset key tone is set to on and will not open the BT menu BT Network Services By selecting the BT Services menu you can access a range of useful pre stored numbers and further BT Calling Features Pre stored BT Services numbers Helpdesk Check divert BT 118500 directory enquiries Call wait on Divert on Call wait off Divert off Check call wait...

Page 41: ...ns Show Edit Delete BT Services numbers 1 Press a short press only 2 Scroll or to select the entry you want and press Options 3 Scroll or to Show Details and press OK The number allocated to that entry is displayed Press Back to return to the previous menu level 4 From step 2 above you can also scroll to Edit Entry Delete Entry or Delete All Press OK then follow the procedure for editing or deleti...

Page 42: ...0 comes with two pre recorded outgoing messages Answer and Record or Answer Only alternatively you can record your own Using the answering machine from the handset or base Answer Machine menu Switch the answering machine on off 1 Press Menu Scroll to Answer Machine Press OK 2 Scroll to Answer On Off Press OK 3 Scroll or handset or or base to highlight On or Off and press OK When switched on the ha...

Page 43: ... saving you time and the cost of the call Recording time Set the maximum message length 1 2 or 3 minutes or unlimited Record your own outgoing message 1 Press Menu Scroll to Answer Machine Press OK 2 Scroll to Outgoing Message and press OK 3 Scroll to Record Message and press OK 4 Scroll or to highlight Answer Record or Answer Only and press OK 5 Speak your announcement after the long beep Press S...

Page 44: ...er machine messages 1 Press Menu Scroll to Answer Machine Press OK 2 Scroll to Record Memo and press OK 3 Listen to the voice prompt and after you hear the long beep speak your memo When you ve finished press Save 4 Your memo will be played back to you If you want to delete it press Delete during playback If you wait for it to be played back it will be saved Call screening When an incoming call is...

Page 45: ... message Display shows Deleted Stop or to stop playback to cancel playback and return to standby At the end of playback the handset will return to standby The messages are renumbered to take account of any deleted messages Delete all old messages 1 Press Menu Scroll to Answer Machine Press OK 2 Scroll to Delete Msgs and press OK If there are no old unplayed messages the display shows No Old Msgs I...

Page 46: ...playback At the end of playback press and follow the voice prompt to press again to delete all old messages Remote access You can operate your answering machine from any Touchtone phone by calling your BT Diverse 7460 and entering a 4 digit security code To switch remote access on off using the handset or base menu 1 Press Menu Scroll to Answer Machine and press OK 2 Scroll to Answer Settings and ...

Page 47: ...ur outgoing message press You will hear Please enter your security code 2 Enter your 4 digit system PIN You will hear You have X new messages If you only have old messages you will hear You have X messages followed by To hear main menu press 1 When you have accessed your BT Diverse 7460 you can use the keypad to operate your answering machine Follow the announcements and instructions you hear IMPO...

Page 48: ...etters Maximum number of characters in a text message is 160 The display shows a character countdown from 160 down to 0 Text messaging SMS Welcome to the BT text messaging service on your BT Diverse 7460 Your BT Diverse 7460 can send and receive text messages from participating mobile networks and compatible landline telephones in the UK The fixed line text service is provided under BT s terms and...

Page 49: ...ion you want and press OK Scroll to the entry or number you want and press OK Press OK again to send Store as Draft Press OK to save the message in the Draftbox for sending later Template To insert a template press OK The template options are displayed Press or to highlight the template you want then press OK to insert the template into your text 4 When sending a message the display shows Sending ...

Page 50: ...o standby Receiving messages When you receive a new text message the icon is displayed and New Text is displayed on the idle screen Read messages 1 Press Menu Text is displayed Press OK Scroll to Inbox and press OK 2 Scroll or to the text you want to read and press Read 3 Press or to scroll through the text 4 Press Options and scroll or to Reply Press OK Reply with original text is displayed Press...

Page 51: ...accidentally delete the Send or Receive Service Centre numbers you will need to re enter them in order for your text Service to work You can enter up to 4 Service Centre numbers two Send and two Receive The Send Service number is 1470P1709400 The Receive Service number is 0800587529 There are five pre set templates Please call I ll be there at What time will you be home I ll call you Happy Birthda...

Page 52: ... as Send Centres 1 Press Menu Text is displayed Press OK 2 Scroll or to Settings and press OK 3 Scroll to Send Service and press OK 4 Press or to select the Send Centre menu and press OK Message alert When you receive a text message the new message beep will sound at the handset the new text message icon is shown on the handset display the base indicator light flashes These alerts can be switched ...

Page 53: ...y will show Please Register and once the handset has been fully charged for 24 hours press Reg left soft key 2 The display will show Press and Hold Base Find Key The button is located on the Diverse base underneath where the handset sits Press and hold the button on the base for approximately 8 seconds until the base beeps then release 3 Immediately press OK on the handset to confirm The base will...

Page 54: ...Base x Press Yes 6 Press and Hold Base Find Key is displayed press OK on the handset to commence registration At the base 1 Press and hold for approximately 8 seconds until it beeps and then release Press OK on the handset to confirm The base will go into registration mode for 90 seconds and will then beep if registration is successful The handset will automatically be assigned the next available ...

Page 55: ...ou can announce the caller 4 Press Switch to switch between the two callers if required While speaking to the other handset press to transfer the call to the other handset 3 Way conference call You can hold a 3 way conference call between 2 internal callers and 1 external caller 1 During your call press Your external caller is put on hold 2 If you have one other handset it will ring If you have ex...

Page 56: ...o the phone socket The batteries may need recharging Has there been a power cut If so place the handset back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out If you are connected to a switchboard check whether you need to dial an access code Ha...

Page 57: ...r six rings this will ensure that the answer machine receives the message BT Call Minder this service allows you to vary when the service answers the call either 0 4 7 or 10 rings Change the Voice Mail service to answer after 7 or 10 rings and then set the Diverse 7460 Answer delay page 43 Answer Settings to answer at either 6 or 9 rings to ensure that the answer machine receives the message Canno...

Page 58: ... pressed the wrong button in a sequence Check the prompts in the display or refer to instructions in this user guide The New Call alert might be switched on The default setting is Off but if you have switched this feature On then your handset will beep when a missed call is received in your Calls list See page 38 if you want to switch this feature Off The beeping might be a new text message alert ...

Page 59: ...s correct including 1470P prefix this is for BT lines If you have another network provider please check the prefix number with them In order to send and receive text messages you must not withhold your number If you normally withhold your number the 1470 prefix presents your number for you Cannot receive text You will not be able to receive text messages until you have first sent a message The fir...

Page 60: ...r go into Text Settings Send centre 1 and amend the last digit and then press Save For Rcv Centre go into Text Settings Rcv Centre 1 and amend the last digit and then press Save Once changed for the products that you have assigned new send and receive numbers you need to send a new registration text to the Fixed Line Text Service platform to register the new identity i e send a text to 00000 from ...

Page 61: ...s highlighted Press OK 3 Use the keypad to type in the following commands depending upon what you want to do Opt out from receiving voice text messages Turns off the opt out option Turns on permanent voice text message delivery to your phone All incoming text is delivered as voice text Turns off permanent voice text message delivery 4 Press Options Send is highlighted press OK 5 Enter the number 0...

Page 62: ...handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing 1 Slide open the battery compartment cover 2 Take out the old batteries and replace with 2x AAA NiMH 600mAh rechargeable batteries 3 Push the battery compartment cover back on until it clicks into place Replacing the base plinth If you ever remove the base plinth then foll...

Page 63: ...itched on it is possible to make calls to emergency services numbers 999 and 112 Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a med...

Page 64: ...The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avoid the increasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and d...

Page 65: ...occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or repair Please note you will need the FRA number before returning the product This does not affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connectio...

Page 66: ...h declares that this BT Diverse 7460 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance please email bt helpdesk vtecheurope com Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which suppo...

Page 67: ...tion forms any part of any contract British Telecommunications plc 2010 Registered Ofﬁce 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Designed and produced by The Art Design Partnership Ltd BT Diverse 7460 02 10 Issue 1 BT Working together supporting energy saving products BT British Gas have joined forces to help our customers find new ways to save energy ar...

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