79
If you experience any problems, please call the Helpline on
0800 218 2182*
or email
Handset does not ring
n
Check that the batteries are inserted correctly.
n
Check that the handset ringer has not been switched off,
see page 50
.
Your caller cannot hear you
n
Secrecy is switched on. Press the secrecy OFF option button to speak to your caller again.
Incoming caller’s number is not displayed even though you have Caller Display
n
Caller has to allow their number to be sent. It has been withheld or is unavailable.
Possible problems with SMS
n
SMS messages cannot be sent and screen displays
MESSAGE SENDING FAILED
.
n
The base station power supply or telephone line cord might not be properly connected.
Check that the BT Diverse 6350 power supply is plugged into the mains socket and
switched on and that the telephone is plugged into the telephone wall socket.
n
There might be a fault on the line. Check your telephone line is working properly.
n
You might have deleted the server number in error. See
pages 46-47
for instructions on
how to enter the number.
n
More than one SMS product is plugged into the line. Remove other products.
Help
Summary of Contents for Diverse 6350
Page 1: ...User Guide BT DIVERSE 6350...
